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4.0

Based on 158 opinions finded in 1 websites

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Nº 760 in 1400 in Belfast

Nº 108 of 216 Other cuisines in Belfast

CUSTOMERS TALK ABOUT DISHES WITH..coffeesandwichsmokedchocolatechicken
Score
OpinionsNoteTripAdvisor1584.0

comment_iconOpinions

Modern, trendy and a great flatwhite with good milk and good depth of flavour. Sorrento ham and cheese croissant was lovely and just enough for a quick breakfast treat.

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Paul F . 2024-07-29

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Sitting in Kaffe-o at the moment enjoying a great black coffee, hot & strong, just like it should be. And the fresh plain croissant that I’m enjoying with it is also just perfect. I’m only here for a week, but I’ll be back!

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pakabay . 2023-05-06

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Good coffee. Good food. But environmentally awful. Even though we were sitting in, we had to have paper cups and paper bags. 🤔

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Bob F . 2023-02-20

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Really nothing to get excited about.....won't be rushing back. Overpriced sandwich and coffee. Minimal menu.

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Connector577446 . 2022-11-15

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Unhelpful and not very accommodating. I didn't realise beforehand that you had to queue at the counter, with no table service. I have chronic pain, am disabled, with poor mobility. I have difficulty standing upright long and difficulty walking. I tried to make staff aware of this but didn't seem to care and wouldn't make any accommodations. Offered no help or support. I know that's the rules they have but surely if a customer has health problems exceptions could be made. If I was still able bodied like I was a few years ago it wouldn't bother me but unfortunately I'm not. A customer was helpful and let me ahead, unlike the staff. The food was nice but service could have been a lot better. Not a good way to treat disabled customers. No explanation was offered or apology given. Very aloof and lacking empathy.

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Ruairi G . 2021-12-11

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I visited this cafe today with my parents, both of whom have visible physical disabilities and my 15 year old who has a more hidden disability which includes sensory sensitivities. The order/collection process is one I am familiar with, having visited before. I brought my parents and child in a cubicle whilst I went to the front to order. Two male members of staff spoke to each other about my parents and child, not realising I was with them "They think we are going to come over to them but they will soon realise they have to come up here", whilst laughing and showing complete disregard for age or disability. When making my order, the female employee seemed very stressed and struggled to hear my order through perspex plastic and masks. Her frustration grew as Ishe instructed me to clear our own table after finishing our meal. I advised that the customers before us must not have realised and our table needed cleared. "I suppose I'm going to have to do it then", she stated. I cleared my family's table and the female employer came to she clean the table with spray, her manner rude and brisk. I returned to the collection point to get our food yet it was filled with an open bag of bread and paper work. I returned to my table where my child was crying due to the loud noise in a very tight space. The coffee grinder was constantly grinding. All in all, I paid £25.00 to endure rude staff, clear my own table twice and rush our food so that my parents and child could leave. I will avoid and would recommend an alternative cafe if you want a friendly, relaxed and private experience. Covid restrictions and sanitation seemed to have robbed Kaffe-o of compassion, respect amd manners. Businesses do not exist without their customers and moving forward, it is important that you keep this in mind.

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483kirstyq . 2021-08-13

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I went in for a coffee to find out that non-dairy milks are 60p extra. If you’re lactose intolerant or are vegan, I would choose a different coffee place.

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C4587XBflorianm . 2021-07-10

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Called in for 2 takeaway coffees & a caramel square to Ormeau branch. Lady who served me really couldn't be bothered, unfriendly & poor communication. She should leave if it's that much of a chore for her. This bad customer service experience is becoming a too regular occurrence for me in this branch, it is genuinely putting me off going back there. Coffee also tasted different to the usually great kaffe o flavour, not sure if a dud batch of beans or something else. Was passable but definitely not as good as before.

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mylittleyoni . 2020-12-04

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I visit the Ormeau road shop a lot as I like the coffee. I live near by. The baristas are all friendly but the brunette manager (who wears her own clothes not uniform) is NOT. My heart sinks when I see she is on duty. She never smiles or shows any interest and barely says thank you when you pay. I have also witnessed her being rude to customers on occasions. An observation KaffeO need to be aware of.

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Adventurer757804 . 2020-09-20

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Visited today with my 75 year old mother.Was very disappointed rude staff shouted all down the street they don't do table service. Some staff not wearing masks inside. Rude staff lets the cafe down. Won't be back.

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corleone999988 . 2020-09-15

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I really like Kaffe O, the food and coffee offerings are really good and the ambience in the place is usually very nice too, makes it a really nice place to be, the sort that we make a point of going to for a treat. Service is usually OK but there is sometimes a feeling that the staff come across as a little too cool to be genuinely warm to customers, not always by any means just sometimes. The coffee is excellent and that is always one of the big draws for me personally, the food is all up there but it can seem like its at the higher end, not unreasonable for the quality at all, just pointing out its a higher end cafe as opposed to a quick bite kinda place. Currently with Corona still stalking the land they have made every effort to ensure the cafe is a safe space and customers are well looked after.

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chrizon . 2020-08-06

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I loooved the coffee in this little place, I'll definitely be back. It took a long time for our order to come and we had to remind the barista of what we ordered, but that can happen when it's busy! The crumbly oat bar my hubby had was delicious (and maybe healthy? lol). Would definetly recommend!

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cmni909 . 2020-02-26

MORE AT TripAdvisor

Enjoyed my time here great food and very pleasant and helpful staff . Also did some work on the nice high table suitable for laptops and all necessary power points .

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wibbly13 . 2020-01-30

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Good location near Ormeau Park and an ideal place to meet friends for coffee as we did. I was impressed by the modern decor and nice range of food on the menu. The coffee was nice ( but not exceptional), The chocolate brownies were very tasty.Service was fine (but our friends are regulars). Not cheap but a better quality of product served

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Rosie E . 2020-01-17

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Poor greeting just ushered to side and told they would get to us. Late coffee was not very tasteful. Bland.

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317mary317 . 2019-12-06

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Just called in for a takeaway coffee and had the worst customer service ever, approached the counter and no "hello" or any type of greeting from the young male barista, this in itself wouldn't have bothered me but it was the complete lack of customer service that followed, no "thank you" or anything else, complete silence during the whole transaction. This has put me off visiting again and would recommend retraining for certain members of staff.

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552annmariem . 2019-11-18

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5/5 for the flat white - still consistently good with the best flavour profile from all flat white coffees I have tried in Belfast. Overall 4/5 rating due to some of the staff in more recent times in the Ormeau location being rather 'too kool...

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mylittleyoni . 2019-11-05

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The quality of the KaffeeO Flat Whites is excellent and the additional options of caramel squares or cookies makes this a very welcoming place for a catch up chat or a business review.

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paddymurphy21 . 2019-09-06

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3 years ago this was our go to spot for a short work assignment in Belfast. Now it’s way less friendly staff, the prices are high and the food is just not the same. Still one of few options in Belfast and seem to be...

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Brendan S . 2019-06-08

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Nice atmosphere, busy but friendly. I spilt my drink and they kindly helped me clean it and gave me a fresh one

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belfasterr . 2019-03-01

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Nice place, very friendly staff and they have oat latte! It is a pleasure to go here. Either for breakfast lunch or just a coffee or tea.

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DianneG464 . 2019-02-24

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I had lunch here yesterday. Smoked salmon on bread with horseradish cream. I had to stop eating every now and then as the heat from the horseradish was going up my nose. Great for any sinus issues. It was delicious though and would have it...

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carolsbelfast . 2019-01-06

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One of my favourite coffee shops in Belfast by far! I always visit Kaffe-O if I want a good quality, no faff coffee. The coffee is rich and aromatic and I just love how quick and easy it is to get my favourite cappuccino. Prices...

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hollyballentine . 2018-12-27

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The trio of salads is especially good. Coffees are on the smallish side, but are of good quality. Smoothies and juices great.

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fghght . 2018-10-01

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Well, what can I say. Seated quickly then took 5 mins for a menu. Waited 20 mins to place order. No one came near us but other customers arriving after us got served first. Coffee might be great but we’ll not ever be finding out....

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93alastaird . 2018-08-11

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I went here with high hopes. I was disappointed in the extreme. I ordered the soup of the day and a glass of water. 40 minutes later I still had nothing. My friend had recommended this venue saying that the food was really good but...

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Blaine N . 2018-08-03

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I’ve been a number of times, and every time I say I will not be back. The food is mediocre and it’s over priced. Today I thought it’s a takeaway vegetable juice, it’ll be fine. I asked for a carrot juice, which I’ve got before...

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Kevin361978 . 2018-07-15

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To put my cards on the table, I adore this place - yes, it's hipster central, but the food and the staff are fabulous. The coffee is excellent and the breads, salads and cakes are fresh and lovely as can be. My idea of heaven...

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robert a . 2018-07-10

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Coffee is undoubtedly best in belfast. Food always fresh and tasty and staff pleasant and helpful. Cake of the day always a worthwhile cheeky treat

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Trek566357 . 2018-05-10

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I don't know why I haven't reviewed Cafe O before? I'm a frequent visitor either coffee or lunch or both. Coffee is the best you can get in the area, food is vegetarian / vegan and superb whether you eat meat or not just lovely,...

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953clivef . 2018-04-22

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Went here for the Nordic-inspired brunch. The juices were very nice and fresh and the brunch itself was very nice ...with one exception... the meats that came literally were just like the variety you pull out of a packet from Tesco ...would have expected something...

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James H . 2018-04-10

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Went the other day to try somewhere new. Ordered a chicken and chorizo sandwich and while I waited for it to arrive sat back and listened to the funky old school Hip Hop. When my sandwich arrived I felt a bit let down to be...

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Patrick M . 2018-03-16

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My new fav lunch destination. All round fantastic. Maybe a couple of slices of bread to accompany the soups/stews instead of a measly single slice. Really moreish. Reasonably priced too. Will def return. Yum!

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Gemma0403 . 2018-02-22

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I really love Kaffe O - good coffee (in the cutest mugs!), friendly staff and amazing traybakes! I also once went for a casual breakfast with a friend and loved the selection of tasty food on the ‘Kaffe O plate’ - I’ll definitely be back...

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Laura C . 2018-01-27

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I have been to Kaffe O several times, staff are always friendly! Coffee and the carmel squares are great! Would recommend!

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SB_6102 . 2017-12-10

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One of my favourite spots in Belfast to grab a coffee either to sit in or take away. Nordic inspired cafe with a suitably themed menu. I’ve really enjoyed any food I’ve had here (recommend the Kaffe O Plate or soup specials) and the coffee...

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L527 . 2017-11-26

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We needed a pick me up and headed straight here as it was getting dark and it looked so cosy. It was very small but perfect for us, the decor was light and modern and the use of mirrors made it feel much bigger. We...

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Carrie G . 2017-11-25

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Very busy at lunchtime and quite noisy and crowded. Staff however were extremely pleasant and my open sandwich and my partner's stew were both delicious. As were the two black coffees. Extremely well priced for what we had.

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blue047 . 2017-11-04

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This is an amazing place to grab lunch or coffee. The food is truly amazing and they change up their menu every week - lots of great flavours. I'd highly recommend getting a selection of small side salads with your meal for a couple extra...

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MiamariaV . 2017-11-01

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Every hipster in Belfast and at QUB loves this place and they love it for a reason. The prices are reasonable, their lunch and breakfast menu is very good and their coffee is just sublime!

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FellowTraveler325544 . 2017-09-20

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Food great- but not the welcome now for the 3rd time in this branch made to feel unwelcome for 2 people to sit in a booth - asked to have other people join us in our space when another couple had been in far longer...

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snark23 . 2017-08-01

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Few of us from the office went down for a bite of lunch - I had the smoked chicken open sandwich - quite filling deceptively!! Then took some treats back to have with our takeaway coffees ... if there had been a comfy sofa I...

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Joanne B . 2017-08-01

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Great Nordic inspired coffee shop, certainly a little different, but please guys don't 'rest on your laurels' change the menu a little, otherwise we will all get 'fed up' going for the same thing on the menu, each time we visit. However, it's always good...

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481TrevorMac . 2017-05-29

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Hands down the best coffee in Belfast. Love that they have both soy and almond milk options available. Staff are always very pleasant. and their morning offers are great!

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Rachel C . 2017-04-04

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Decent coffee but a tad of the small size for a cappuccino. Well presented food. Tasty salads and lovely scone.

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Chrisg1979 . 2017-03-26

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Lovely staff, lovely service, lovely food and lovely atmosphere just in general. I am from London and here in Belfast on a course. Kaffe O in Ormeau rd has become a part of my life. I really enjoy going there for a cuppa and a...

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Monika D . 2017-03-20

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I had heard great things about Kaffe O and yet it still exceeded expectations. The cafe itself is compact and I imagine it would be difficult to get a seat on a busy Saturday lunchtime (I went midweek), but it is clean, modern and has...

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Laura N . 2017-03-15

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Lovely soup and best cup of coffee in Belfast . Good service and a asset to the the Ormeau Road just wish it was bigger but worth the wait. Will be back.

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castlewellan . 2017-02-23

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Although the coffee shop itself is nice and minimalist, and the coffee is good, the prices are disproportionately high for tiny cups of coffee and sandwiches. The staff was OK but could be friendlier, but would not go back as the prices are too high...

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AimeeRivendell . 2017-02-16

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Fantastic spot to unwind with a cuppa & home made traybake or scone. Really popular but never to long a wait for a seat

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BigJJ75 . 2016-12-12

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Drinking an excellent flat white in Kaffe O now plus scone. 10 out of 10 for both and excellent service.

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Cosmopolitan11354 . 2016-11-17

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Used to be one of my fav spots since its opening, which was less than two years ago I think...Everything was nice before, the food, the hot beverage, customer service and the atmosphere. For the last two visits, in October and November, we could no...

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Allabella29 . 2016-11-16

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Stoped here for coffee and cake on a saturday lunchtime. The coffee was really good, though abit disappointed they had already run out of cinnamon swirls (although the mocha chocolate ball I had was good, and not on the heavy side). My gripe with these...

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Mumble_Swerve . 2016-11-08

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I love the minimalist decor in Kaffe O and their coffee is amazing. The long black is probably my favourite coffee in Belfast. But on my last 2 visits to the Botanic branch I have been really disappointed in the very slow service. On both...

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420susanf . 2016-10-28

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Superb coffee, lovely healthy food, great service...best flat white on the Ormeau Road. definitely recommended.

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lovegrublovegrub . 2016-10-08

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Although the coffee tastes good you need to be prepared to wait to be served! At a recent visit we were eventually asked for our order after 15 minutes without having been given a menu. We then had to wait an unreasonable amount of time...

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Susan W . 2016-09-17

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(visited botonic) minimal décor and furniture which brings a cold and echoed atmosphere. greeted by awkward staff some of whom were sour faced and really did not appear to have a clue as to what they were doing. poor and very limited choice of food...

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Karon M . 2016-09-15

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My wife and I went in for a quick bite to eat on our lunch break. Well after a 45minute wait she had to run back to work with her to-go sandwich. I waited another ten minutes for mine. The staff didn't really care. No...

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Corcreechy . 2016-09-09

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Had a late lunch here and it was delicious. Just loved the place. Felt the food was just so delicious and nutritious. Friendly staff. Would definitely go back there again. Delicious decaf coffee. Can't have regular.

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Elizabeth P . 2016-09-07

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Always great. Super sandwiches. Fulfilling, very fresh. Good coffee - although a flat white (and perhaps some other coffees) are served in nothing more than a 'water dispenser' sized cup which is quite measly...... Although other cafes are probably as good on the coffee front,...

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fghght . 2016-09-05

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Breakfast Deal I ordered Greek yogurt and a decaf cappuccino for three pound deal The cappuccino was smooth but had a gentle flavour of coffee The Greek yogurt was thick and luxurious The whole experience was good value and delicious

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RhymeReviews . 2016-09-01

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Went for Lunch and got the Smoked Chicken smorrebrod- it was so tasty. (wouldve liked the option to have it grilled to melt the cheese but was still lovely with the chipotle mayo) Hazelnut steamer was the nicest coffee I've had in Belfast and topped...

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TheTinkersDaughter . 2016-08-30

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Great coffee, fast service, nice place. This is a small very well run coffee shop where everything from the milk jugs to the ground coffee is for sale.

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brianfrombelfast . 2016-08-26

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Popped in for a smoothie and a coffee. This establishment has a trendy relaxed atmosphere. The smoothie was one of the best I have had recently. I had an espresso which was good no bitter aftertaste with a nutty mild flavour The ormeau road is...

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John M . 2016-08-19

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Always wanted to visit here and popped in on a Saturday morning for a wee coffee and to read my book while waiting on the other half to finish training. The décor was funky and very Danish and unique and although small enough you still...

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Unar123 . 2016-08-18

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I really like Kaffe-O - its the right side of relaxed, and even though it defintely fits in with the newer types of 'hipster' venues, its really friendly and the clincher - not overpriced. When I come here to be honest i ALWAYS have soup,...

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myselfandmypeople . 2016-08-04

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I have been here before and to be honest most of the staff are good. There is one however that blows very hot and cold, one minute she is really pleasant and as soon as it gets busy she is not so pleasant and you...

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Alibaba1 . 2016-06-28

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Just been for lunch and not many people in it, yet still waited more than ten minutes to place the order. Waited another fifteen minutes at least and asked for an update to be told the order wasn't placed. Had to leave hungry as due...

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kevinf965 . 2016-06-15

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great coffee, food is good, great service, quirky, like the cups and plates which you can buy. like the LP player, booths are sweet

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belfastgg . 2016-05-26

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The food here is some of the best I've had. The yogurt and granola is to die for and the so is the Stress Down juice. Really great service too. I would highly recommend and I wish that I could come here more often.

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lillian594 . 2016-05-25

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Went for a simple breakfast and the rye bread was gorgeous! Coffee was great too and another thumbs up from me as being one of the few places in Belfast that serve almond milk! Would go back :)

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putaindemerde . 2016-05-23

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This place does lovely coffee at a reasonable price. Much nicer than the chain store such as nero etc. I had a beetroot salad which was very nice.

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maxy922015 . 2016-05-12

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I have been a few times now to the Ormeau Road location and more recently to the Botanic Avenue cafe. Both have a really nice, relaxed atmosphere. The coffee is really good (you certainly get a kick from it). I had a little round dense...

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389fergald . 2016-05-06

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I'm not a massive fan of the ever expanding hipster market but I must admit this place has found a place in my heart. Their coffee is smooth with no need to add any sugar or milk Their dark hot chocolate was AMAZING the first...

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RandomEater . 2016-05-03

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IKEA styled coffee shop. Ignorant staff.... appeared to be trying too hard to be cool and spent almost no time on customer service. Very quiet at the time. Had the cups almost thrown down on the counter with no indication as to were the milk...

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Darren M . 2016-05-01

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Called in on our way at the Botanic Ave. branch for a kaffe as the Danes call it. The place was vibrant to say the least. A girl was singing and playing her guitar in a corner. The owner Orla has lived in Denmark for...

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Hanni_LR43 . 2016-05-01

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Really good strong latte! The food is ok, but apart from the sandwiches being "open" like in some Nordic countries, I'm not too sure what else is Nordic about the place. They have Scandinavian words written on the walls/toilet doors/menu, but that's about it. I've...

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JosieTurnpike . 2016-04-28

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This is a nice wee place, you can have an array of coffees, buns, other food too. Although I've never had lunch out of it, it has different offers too. it also has a place down Botanic as well. The staff are very helpful too....

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John S . 2016-04-26

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Had one of their sandwiches, was tasty enough but pretty expensive for what it was! Didn't have a tea or coffee but my girlfriend enjoyed hers. Decent enough although there are certainly cheaper lunches to have in the Botanic.

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Matt N . 2016-04-21

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Visit either the botanic cafe or the ormeau one every Sunday morning for a coffee. Both great, staff always friendly and the coffee is awesome - big fan of the flat white

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CiaranD241 . 2016-04-21

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Good coffee, healthy snacks, reasonable price and free wifi. Friendly staff (hot barista) and good taste of music

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Howard K . 2016-03-30

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I work, sleep and dream coffee. I drank about way too much today so decided to pop in here and have a tea. I'm not a massive tea fan but the tea leaves were really good and the atmosphere was alright. I'll be back to...

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Jamesnewton . 2016-03-30

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Really enjoy the food here... Great sandwiches, soups, buns etc... Good coffee and the hot white chocolate is also great. Nice selection of cups for sale too. Most staff are friendly but have had a few abrupt interactions particularly when busy... But overall definitely worth...

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christN3493YK . 2016-03-25

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Brownies are excellent & gluten free! Nice atmosphere, similar to cafe a went to in Reykjavik. Cosy.

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belfastfoodiesarah . 2016-03-06

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Visited this place on the recommendation of a friend.... ... either it was an off day or my friend actually hates me... I had ordered a coffee which came out cold and when asked for it to be heated i was answered by a rude...

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Noah P . 2016-03-03

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plenty of seating available but 2 staff at the counter were very reticent to allow 2 people to sit at table in booth which could seat 4 - unfriendly and lacked good attitude. Later served by very friendly waitress - only 1 out of 3...

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Weeface . 2016-02-29

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Visited with partner recently and whilst the coffee was really good it was spoiled by a rude and very unhelpful member of staff. We were both made to feel very uncomfortable as we were served and presented bill. There was no attention paid to customer...

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aidanmac101 . 2016-02-25

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I was so excited about this place opening on Botanic, but when I went a few weeks ago (for a cappuccino and choc fudge), I felt a bit uninspired. The coffee was a bit bitter and on the cold side, as was the cafe. I...

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racheliz91 . 2016-02-12

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Love going to this place on a Sunday morning for coffee and croissants. The coffee is superb and very strong. Nice, bright interior and friendly staff.

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Bernie807 . 2016-02-11

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Went for lunch, you get a table, then go up to order and food is brought down. Really enjoyed the lunch, very healthy options and delicious looking cakes. Could be more salads perhaps ? Maybe they were all gone when I was there. Will definitely...

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Mojocr . 2016-01-25

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One staff member was rude and sharp, our coffee was good and made well but the hygiene of the food maker was a tad poor as she bounced from making food and doing dishes with no hand washing, which stopped us from ordering food.

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petet454 . 2016-01-24

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I have driven past Kaffe O many times, but hadn't the opportunity to visit. Finally, just before Christmas I arranged to meet a friend there. I was not disappointed. We just had coffee and scones, but I will definitely return. It has a really good...

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Hil2405 . 2016-01-13

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I'll start with the good stuff...AMAZING brownies!! The food in general seems to be good. However, one staff member was very rude, the table and the cutlery provided were filthy. The brownies are so scrumptious though - I would maybe get it to takeaway in...

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Coloc5 . 2016-01-04

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I can't say anything bad at all about the place. It was clean and tidy. The traybake was excellent. Staff were friendly. Cups don't have handles and the seats are hard wood and not very comfortable. The hot chocolate was just ok. First time here...

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JDLG1986 . 2016-01-02

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I had an open Swedish sandwich very fresh ingredients and the slaw was so tasty Very busy little cafe shame it wasn't bigger as I saw others arriving and leaving as there wasn't enough seating.

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527emmag . 2015-12-29

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This was my regular and most favorite haunt until last Saturday in december 2015. The food is great and most staff polite warm and funny. I dint mind sharing booths with other customers and found it quite cheerful really However, on Saturday after ordering the...

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429anne . 2015-12-14

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I'm still dreaming about the chocolate croissants at this place! This is a really cool coffee shop, with lots of great options. I found it a bit expensive for some of what I got, but it was worth it. The soft boiled eggs were really...

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Domfas . 2015-12-13

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Visited Kaffe O on a sunday morning,was busy but managed to get a seat. Well worth the walk there. Staff very friendly and coffee was superb.

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294stuartd . 2015-12-08

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Very pleasant well run independent. Defo recommend to others if you like your coffee. Strong clean flavours and well made coffee.

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David D . 2015-12-05

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This is by far my favourite coffee shop in Belfast and is true to the Nordic heritage that has inspired it, without being over hipster. The food is great and emphasis seems to be on the healthy side, although there are plenty of not so...

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jamesrea . 2015-12-04

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