JW Steakhouse in City of London, Westminster

Awesome menu, super delicious food, great wine list. Outstanding service - Sotiris could not have been more welcoming and helpful, even brought steak cuts to the table for my partner to choose from and helped us select wines. Sabina was also fantastic. Great vibes for a brilliant night. Made my partner’s birthday.

Great service but the steak was tough. It may be that I am just used to USA prime beef. The taste of the nightly special ribeye was good but very hard to eat. My wife enjoyed the crispy salmon.

Impeccable service and great food, sharable sides and salads and deserts... Best cheesecake l!

Wonderful Dan experience. Very friendly and knowledgeable staff

The first seat I was shown to was near the entrance. There was an empty seat in the back, so I requested it and it was OK. Although I didn't feel very good, the food itself was delicious.

As always food was delicious, service amazing and super friendly. We always come back when in London.

Was looking for a good steak before returning to the US. Had the bone in Kansas steak and it was delicious and well prepared. My wife had the small filet and she enjoyed it as well. The only negative was the gluten free bread. (Very Hard). The regular rolls were tasty.

Thank-you for making our 45th wedding anniversary special. We had a nice table by the window as requested & a special desert to celebrate was bought out which was a lovely treat.

Always fabulous food, thank you for your happy birthday cake, very appreciated

Lovely traditional steakhouse. They really nailed everything. I had the burger which is off base for me at a steakhouse, but it was very high quality ground beef. The butter mashed potatoes were especially delicious. The burrata was every bit as good as it was in Italy.

We enjoyed a lovely evening. It was a birthday celebration which was noted on the reservation. We were made to feel welcome and given a nice table. The bread came fast and the first round for cocktails were not too far behind. The main course took around 40 minutes which was, in my view slow, considering we all had steak which takes a max of 8 minutes to cook. Second round of drinks took its time and when we did order dessert, it was very tasty. I was disappointed that the birthday was overlooked. Not so much for a “free” dessert, but to put a candle on the cake the birthday boy ordered would have been a nice touch. Especially given the size of the bill. Maybe next time.

Rats running in the restaurant making my experience disaster terrible …

Great service and food. Really enjoyed the bar highly recommend

Experience ruined by kitchen delivering our main before even finished starter. Maitre D was apologetic and tried best but hard to have that not damage whole experience

Good service, good food and good ambience. would recommend

We had a wonderful experience at JW great food great service second time that I’ve been looking forward already to my next visit to all the staff thank you for looking after us 🥃😉

One of the best steakhouses. The restaurant itself is inside the Grosvenor hotel off park lane, lovely decor, spacious, an have outside seating. The steaks, can’t fault them. Just be sure to ask about the different sizes if you’re not a big eater because sometimes they may only have bigger steaks, would be a shame to waste. They have good seafood selection, the crab cake’s wow! Also good selection for kids, finished off with the legendary cheesecake, I need say no more, just have one you won’t be disappointed, not joking, I’ve seen people just come in for these. An finally the staff, perfection, very welcoming, attentive to detail, your never left out of service.

I visited this restaurant for Sunday lunch, £35 for two courses represents excellent value for money. The food and service was of a very high standard. The restaurant looks very dated and old fashioned and is not welcoming at all, during the time we were there it was fairly quiet. The music being played on what sounded like a very dated music system sounded awful and made the restaurant feel even more dated. There are a number of things that could be easily done to make the restaurant look more attractive and feel more welcoming which as a five star hotel on Park Lane I am very surprised they have not done already.

The meat, the Service, and obviously […] the wine, being passionate about this area, I thank Alejandro for his time and his dedication to a passion that unites many! What an evening, we will come back!

That… that’s steak 🥩! Who says meat, says wine, who says wine, says meat... says wine... DIVINE! Thank you Alejandro for your kindness and valuable wine advice. Come with your eyes closed.

Amazing steakhouse. Good value for money. Celebrate my birthday here the second time.

This is the place to go if you like meat, but be warned, you'll have a hard time deciding what to choose. Certainly not cheap, but definitely worth it.

Very delicious.. the steaks are perfect

Excellent choice for Sunday lunch. Food superb. Roast beef absolutely perfect. Roast potatoes could have done with being crispier but that's obviously personal choice. Service was excellent. We were there in memory of my mother's 100th birthday so it was a sort of birthday celebration which staff acknowledged but I decided not to have the celebration cheesecake. The only downside was that there was someone sitting outside on the terrace who was smoking cigars and the smell kept coming into the restaurant. Very unpleasant, particularly as I have a lung condition. Nothing the staff could do so not their fault.

We had a couple of excellent meals there. Quality of the meat was outstanding and the grilling skills as well. Term blue for the rib eye was perfect. But also the lamb, the burger and chicken sandwichs were outstanding. Good service, slightly slow. Nice wine options.

A porterhouse steak ordered was very good although first time round it was overcooked and had to be sent back. A rib eye was disappointing - poor quality steak with a lot of sinewy fat and poor sloppy texture. Service was very good. Desserts good.

NY Strip claimed to be be prime grade. It was tough as leather. Disappointing.

Fantastic steak, ambience and service. Overall a great experience once again.

I only ordered cheesecake Its taste was normal and not as praised as we heard And its price is expensive Small 12 lbs The large one is 18 pounds

Fantastic experience as usual! We were well taken care of by our host Alejandro who was incredibly attentive and catered to all our needs, offering great recommendations when requested. Service was very efficient and food was superb as always.

We wanted to eat beef steak so entered this restaurant. After entering we found we could't afford the steak here.(a Fillet of 6oz costs 40 pounds.) So we ordered the main course, including roasted chicken and short libs. The courses are large portions and we ate quite full. But the taste is just average.Not bad and not very delicious. Besides, the environment is good and high-end.

It was a pleasant experience for most of our booking’s duration, some noisy hotel guests were dining in front of our table at the start of our booking which was slightly uncomfortable. The food, mains, dessert & coffees were lovely. The waiter we had was very polite, kind & offered helpful menu suggestions, however he did make some very unnecessary comments about how some hotel guests (he specially mentioned that they are members of royal family) paid a fee to book out part of the terrace - I don't see how these comments were relevant to us? We were very put off by those comments as we had no interest in hearing about the other diners when we were just trying to place our food order. It seemed like the waiter was implying that he was doing us a favour by "allowing" us to dine in the terrace without paying him a fee (even though we booked online and have never experienced this on our previous visits). Quite strange. Also Open Table did not state that non-refundable sums have to be paid to waiters, to secure a table at the restaurant. We booked our table through Open Table as usual but were shocked to hear this from the waiter. My husband and I remained polite during our interactions with the waitor but he did create some awkwardness. Towards the end, my husband and I, as well as some of the other guests, saw some small mice (2-3) around the area where we were dining. The manager was very polite and reassured us that the food prep areas do not have any mice issues and offered complimentary coffees, which was a nice gesture - but still, seeing mice in a dining space is never a good experience. Overall, I would perhaps visit again for the lovely terrace vibe on Park Lane and the food (especially the delicious cheesecake), but JW has been moved down my list of Al fresco dining spots in London for the reasons mentioned above.

The service was fantastic!! They made our experience unforgettable specially with my bf birthday cake. Thank you so much. Olga’s customer service was absolutely brilliant. She’s an asset to this company. NYC cheescake the best in London! Go for it!

Great food and drinks. Johnathan at the bar has a great knowledge of bourbon and was very happy to discuss the different offerings and the history behind them.

Thanks Liam to give us a very nice experience with his nice service 🙏

Best cheesecake in town, also the bread cake it’s 10/10

Not sure what has happened here. 3rd or 4th time visiting and has seriously gone down hill. have always reccomended this place and spoken highly of it, a trip to london this weekend so we had to visit, wish we hadnt. service was ok, although the waiter failed to take my starter order, when question he told me i hadnt ordered it but i had ordered three sides, offered to get me the starter he saidi hadnt ordered, unfortunatley my wife had finished hers at this point so opted to wait for our mains. Everything about our main course was great apart from the one thing that should and has been exceptional in the past, the steak, what a dissapointment, less than average for what should have been the best. have had better at our local Miller and Carter. when asked how our meals were, explained ok but not as good as they have been in the past, waiter said he would pass this on. opted to not to have the cheese cake as didnt want the memory of this ruined. In short didnt get what we asked for ( wasnt charged). Not as good as it was. Better steaks available elsewhere at half the cost. Will no longer reccomend. Birthday meal Ruined. will not be returning, lesson learnt.

We arrived in London checked into the hotel and decided on a late lunch. The service was superb attentive but not intrusive the food was outstanding rare to find steak cooked exactly as ordered. Well done JW Steakhouse👍👍

Excellent service by attentive and courteous service team and a really exquisite fare

Superb experience. My partner loves the Bourbon Bar and their specialist Robert was so informative, helpful and professional. The steak was terrific and I had Turbot with hazelnut crumble and a mushroom sauce which was so unusual but so good. It has become a birthday treat every year for my partner. Trouble is its so good we are going to have to go back more than once a year!.

Service was horrible. It took 90 minutes to get our food. The food itself was acceptable.

We were guests at the hotel last week for Wimbledon. We enjoyed controls at the bar nightly. The smoked Old Fashioned was lovely! The food was delicious at lunch and during a late dinner! The octopus roll was large enough to share and absolutely delish! The chopped salad sm/lg was yummy and large enough for a dinner portion. The beef burger and chicken burgers were sky high-tall and cooked to perfection. The “best cheesecake this side of the pond” really was lived up to its name; it was outstanding!!! The service was top-notch! Our servers, Pedro, was the best! Be sure to ask for him; you will not be disappointed.

Super service and delicious food. Had 6oz fillet and roast chicken. Both cooked to perfection. Tasty sauces.

Meat was good, just a bit over cooked. Maybe just a one off as usually it’s excellent

Always great food and service and consistent quality. Would happily recommend this to everyone. The vegetarian options are limited - but its a steak / seafood restaurant after all.

Good classic steakhouse with good classic steak house vibes. The old fashions are well made, good bar to choose from. The local cuts are limited in quantity but if you can get them over the kansas cuts, we'll worth. We thought the tomahawk was a great value and an amazing cut. Visited a few times during our stay, nothing we had was a bad choice.

Favorite steakhouse in London - porterhouse to share and cooked to perfection. Love it

Truly exceptional meal. Thoroughly recommended with a superb bourbon selection

Excellent steak and sides order . The bad thing. Is you need a credit card to make the reservation, and if you cancel less than 2 days, they will charge you 25 £.

One of my favorite steak house in London, when ever in London , for sure I will eat their

Fancy، I tried it and it was good experience. I like it, the food was delicious, atmosphere was amazing, staff were another story, they are professional and so friendly

Just ok. I would expect a steakhouse with these prices to do better. Honestly unless you’re staying at the hotel and feeling lazy, find somewhere else. The only thing I can recommend is the IPA. Ribeye was dry, lobster small. Port and stilton sauce pedestrian.

Very enjoyable evening. Out server Mateo was great!

Service was very slow. After sitting for 30mins, we had to ask for a server to come over to order drinks.

Wonderful food and attentive and polite service. We will be back!

The appetizers were ok , the calamari and the shrimp cocktail with avacado, but there was one large shrimp included that could have stayed off the item, it was tough and tasted manufactured! The server was terrible , never introducing herself and didn’t have the wine listed in the end on the menu , she had no other recommendations. My burger stayed on my plate whole until it was packaged up to be taken home , not a word from her on reasons why it was not tasted. Price for the food was exorbitant and a service fee was added without informing us prior. We didn’t see it on the menu . Overall very poor service , mediocre food , and too high prices . This will not be a repeat for us. Save your monies if you are thinking of eating here find somewhere that has great food for less prices .

Attached to the JW Marriott in Grovesnor house is their steakhouse. I have never been to a steak house as poor as this one. They do NOT know how to cook steak! They don't know how to cook chicken either. So ... I'm not sure why you would come here? Here are some of the lowlights: - Overpriced expensive food - Show you cuts of beef they don't have - Slow, non existent service - Beef lacks flavor - Famous "cheesecake" wasn't even set - Over salted food I heard such good things about this steakhouse in London but it was from a friend who drank at the bar. Perhaps that dulled his senses? I really should have clued in when I was able to make a reservation on a Friday for that night. Honestly ... I doubt I'd never come here for another meal, even if it was free.

JW Steakhouse consistently delivers very good steaks and seafood. The hot buns with fresh butter served immediately portend a satisfying, delicious meal. The cold shrimp as appetizer are large and have that fresh snap when you take a bite. The Caesar salad has the right amount of dressing, not soggy like I’ve experienced elsewhere. My filet mignon is always cooked perfectly and the red wine sauce is not necessary but a fine accent. Previously, we’ve had the veal chop which is always tender and delicious. Cheesecake is a must for dessert. The servers are professional but personable and every course is timed well by the kitchen. Our quarterly visits to London always begin with dinner here!

We were greeted by a pretentious host who tried to seat us at a less than desirable table. When I asked that we be seated by the window, he told us that those tables were reserved for Marriott VIPs. I told him that I was a Marriott Titanium member he moved us to a table one row back from the window. Several customers dressed extremely casually were seated at the window tables before we left. The host was an extreme snob. Our waitress was excellent and very attentive. A bright spot in an otherwise below average dinner. The steak we ordered was very tough and fairly tasteless. The calamari and other entrees we ordered were also underwhelming. The cheesecake we ordered was like something from a cheap pastry stand. Highly recommend that customers with palates avoid this extremely overrated restaurant. A real embarrassment to the Marriott brand.

Superb Food Large American Sizes Go for the Hoisin Angus Ribs

This used to be a place I'd go with my family several times a year, would be a lovely place to go for a celebration, with champagne and steak, but unfortunately standards have slipped as of late. Both my latest visit, as well as the one before were plagued by long wait times, most recently, 1.5hrs for steaks to arrive. Starters had been waiting a while to come out so calamari was only slightly warm upon arrival (not cold enough to send back), whilst we were astonished by the crab cake which had now become canapé size which was almost comical at £21. Steaks arrived with sides mixed up, whilst we had to send one steak back that arrived medium-well, when medium-rare was ordered, meaning I had to eat my steak by myself as everyone finished by the time I arrived. We were celebrating my birthday so whilst, we received a miniature version of their signature cheesecake (which tastes amazing) on the house, and the manager came to apologise, I just unfortunately don't feel as enough was done to entice me to come back.

It was one of the best dinners shared with my family. We had Seafood & Steaks along with very good selection of white & red wine. But unfortunately, the following day my son & husband were admitted to hospital for food poising.

The food was great and service excellent! The ambiance was also much appreciated after a long day!

A wonderful meal as expected from such a prestigious venue. We enjoyed excellent service and can’t wait to return on our next trip to London.

Husband and I ordered cheeseburgers, both medium. They were very well done and we barely ate them. Also, the burgers were very small. The roll (which we did eat, tomato, lettuce very rare bacon and cheese overpowered the burger. Did not complain as we were running late for an appointment. Would have had a better burger at McDonalds. Have been in London 3 days and had terrific lunches and dinners. This was the first terrible meal! WILL NEVER GO HERE AGAIN.

Very nice restaurant with an excellent menu and a great view of Hyde Park

As always, food and service was fantastic. Noticed prices have crept up a bit, and some of the dishes have got slightly smaller, but overall still one of my favourite restaurants.

Great experience, steaks were amazing and for the happy ending the best cheesecake in the world!!

Just had the cheesecake. It was good but I found it to be quite dense, so I guess it totally depends on your personal preferences

We held a private bourbon tasting session with lunch ,9 of us . The steaks were superb as were the accompanying starters and puddings . We tasted three bourbons and it really is a question of personal taste but I have to say that the majority did not enjoy the bourbons! The wine though was very good, as was the service.GF no problem either.Lovely private dining room too.

Kosonim to my Hungarian bartender and Grazie Mille to my waiter.. delicious food and amazing cheesecake 🍰

All of the staff were friendly and accommodating. This place is amazing for steaks and bourbon.

Disappointing visit, very quiet as only 15 or so people sat eating. A colleague and i shared a Tomahawk .. the price charged £95 was more than we were advised. We waited 20 mins for our starters, then once finished a further 50 mins for our food and requested it to be returned to the kitchen to be reheated as it had clearly been cooked and sat idle in the kitchen, getting cold. Matteo was our waiter, nice to start with, could not be more helpful then his only interest was getting the bill paid, i had not asked for the bill but it was tossed onto our table anyway. 12.5% service charge is included and i was going to request that it be removed... would i visit again, NO ...

Excellent evening in this restaurant, cozy setting, attentive staff and excellent food.

Nous avons passé une excellente soirée dans ce restaurant, le cadre est très cosy, le personnel aux petits soins et la nourriture délicieuse. Vraiment parfait 👍

Everything was so lovely about this place , especially Konstina our server was the absolute best. And the food was 10/10 steaks cooked to perfection and the brownie dessert is to die for

Great food but the service was disappointing. Had to ask for more drinks and then saw the drinks being left on the bar for ages before bringing to the table. I’d expect better from a 5* hotel.

Foodcit constant here but it’s a shame about the cauliflower Gratin is terrible please change back

The best customer service in London, the staff amazing helping, smiling and quick to support. This my fourth time and I love staff as well as food 🤩🤩🤩

While service was good and prices reasonable,food quality was only fair. I had a 10oz NY strip and my companion 6oz fillet. Both steaks were tough. Buttery mashed potatoes were dry and tasteless.

The porterhouse steak was cooked perfectly Short ribs soft and luxurious Truffle Mac and cheese very good Pass on roasted veg and baked potatoe not very good Service always excellent

For the first time in too long we visited the JW Steakhouse The food was as ever superb the JW burger never disappoints neither does the mushroom stroganoff. Great to see some new cocktails on the drinks menu which had been created by Dorothy, my wife tried several during our stayThe bourbon barrel finished gin must get a mention as it got me back into gin after a long break, try it before it all goes. I had several Bourbons in mind to try a couple of which I did the Redemption Rye is a favourite along with the Taylor Single Barrel bottled for the JW. We met Jacob for the first time who's keenness for all things Bourbon is great to see and also to hear, he is really keen to share his knowledge I asked him to suggest a pour and he made 2 great recommendations. He will be a great asset to the bar as his knowledge expands, Sadly Robert our Bourbon advisor of many years was away, however we will hopefully see him on our next visit. The weather was kind for a few hours one afternoon and we managed a sit in the JW Garden, Claudia looked after us well and a while was spent with the papers and some handmade fresh lemonade. All of the staff looked after us well were attentive to our needs and all had time for a chat and catch up. We shall be returning soon

Phenomenal service and food/drinks. I’m still dreaming about my meal! Each bite was a delight, and the presentation just blew us away. The service is top-notch! The staff is friendly, attentive, and goes above and beyond to ensure a memorable dining experience. Kudos to the entire team!

Great steak, cheesecake is great too. Service is excellent.

Overall a nice and enjoyable experience. I found the salads very plain; The chopped salad had little to no dressing, and the lobster salad had no dressing at all making it somewhat bland. The tortilla chips with dips were nothing special. All of these dishes were on the pricier side. The T-Bone steak I tried was excellent, fresh and properly cooked as well as the ribeye. The famous cheesecake is indeed amazing. The staff was very proffesional, not especially friendly or warm, but was not something that disturbed the experience. The restaurant as a place is very welcoming,warm and well designed.

Simply perfect. Cheeseburger super crunchy, chips the kind you desire the day before. Didn’t have space for the cheesecake this time but for sure next time!

Very nice Ribs shorts Risotto needs to reduce the amount of mushrooms Cheesecake is one of the best cheesecake providers in London I do not recommend crabcakes The salmon is very excellent

Our filets were flavorless and the garlic sauce did little to improve each. Our potato extras (truffle fries, Parmesan fries, baked and scalloped) were equally unremarkable and were largely uneaten. Overall an expensive disappointment on a special occasion. At least the company didn’t disappoint!

Restaurant is very pleasant, and Sabina was absolutely lovely! She helped us pick our meals and we loved the recs.

Good food, nice atmosphere, service was great. Sabina was super helpful

Not the best experience at the JW this time round. Service was very disjointed and of course when you’re lunching or dining in a well established high end Steak Restaurant you should be made to feel valued. Having told the restaurant that it was my partners Birthday there was no mention of it as we were seated or anytime during the Meal. We had ordered the Cheesecake for desert and halfway through we get a mini cheesecake with a candle in it delivered to the table, literally with no Happy Birthday. This was only because we had mentioned it. Did we go there for the free mini Cheescake of course we didn’t, we went there because the steak, old fashioned’s and Cheesecake are amazing and you are made to feel special, not today though it seems. Poor showing for the staff and management yesterday for not making my partners meal extra special.

This is a good spot for a casual dinner with friends if you are looking for a quality steak, well prepared. We had a porterhouse and a veal chop, both UK sourced and cooked to order. They were very good, although they should be cooked at a higher heat and charred a bit more on outside. Sides just fair: salads are enormous and should be stated 'for the table', not for individual servings; chips were not crispy and a bit underdone. The bernaise sauce for the meat and the blue cheese dressing for the iceberg lettuce were just OK; mine is much better. Wine list is fairly extensive but the selected producers do not impress; it is all a bit overpriced for the selection. American style markups, not European and I object to paying 3 times retail to get a decent bottle of wine. Ambiance is nothing special; it is not elegant at all but is rather rustic. Not a lot of great tables. I requested a table by the window in person a few days ahead of time, but when I arrived it wasn't noted and was told it was reserved for a party in the lounge. They never showed up during the two hours I was there which annoyed me. Biggest problem for me is the chairs are not comfortable. They are much to low--you feel you are on the floor--and the cushions lack adequate support. I changed to a different style at an adjacent table but it was not much better. The waiter acknowledged it was an issue, and really they should spend the ££ to replace all the chairs. All in all, it was a pleasant dinner and I would consider going back. It certainly is better than some of the local competition for a good steak.

The service was first class. Enjoyed the Smoked Salmon and Maryland crab cake. Main course if 10oz filet cooked to perfection and the grill jumbo prawns were very good. Will go back when back in London

Food was amazing Service as well :) Thank you for a lovely experience

We are in London every three months for business, and our first night’s dinner is always at the JW Steakhouse at Grosvenor House. This restaurant consistently delivers high quality meats and fish cooked as requested and that is difficult for any restaurant to do. Our favorites? Filet mignon with red wine sauce; veal chop; sautéed wild mushrooms side dish; and, of course, the graham cracker based sour cream cheesecake or even the warm brownie pudding with vanilla ice cream. We’re never disappointed.

Excellent Steakhouse, food, service and location. If you’re staying at the JW Marriott Grosvenor House this is a must. Even if you are not stop in.

The JW Steakhouse hits the sweet spot between a fine English restaurant and an American steakhouse. We had a filet and rib-eye, and both were cooked just about to perfection. The Parker House rolls were excellent as well. Bourbon aficionados will certainly appreciate the wide variety of bourbons from which to choose. Alas, my bourbon palate is rather unsophisticated, so the subtleties of one bourbon compared to another are lost on me. Bourbon drinks are made table-side at a "bourbon trolley." The cheesecake well may be the best on this side of the pond. That said, it's less tangy than a New York cheesecake. The service was impeccable and very enthusiastically friendly. I'd definitely return for another visit.

Lovely experience The waitress Kim was so attentive and professional Food was delicious And the atmosphere was nice.

Excellent food and great service, would definitely go back.

Great food and service. Being a Tuesday lunch it was quite quiet but I am sure it would have a great ambience later in the week.