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4.5

Based on 11.163 opinions finded in 3 websites

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Nº 1694 in 7028 in City of London, Westminster

Nº 59 of 297 American in City of London, Westminster

CUSTOMERS TALK ABOUT DISHES WITH..bunhamburgerbriocherollsaladmeatpaymustlobstercheesecookedgarlicbuttersandwichlemon

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You do not want to skip this place! I’d recommend the combo meal with the Wagyu beef, wow!!

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Gabriella Bailado . 2025-03-21

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This place was absolutely incredible! Had the Wagu burger and lob’sta roll. You will not be disappointed.

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Chris J. . 2025-03-21

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We had a great evening at B&L. The food was great and our host, Adnan, made the experience really special

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Gerard Harper . 2025-03-20

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Good place to eat Adnan is very nice and kind

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Basharat boorat Malik boorat . 2025-03-18

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Very nice place to eat Adnan is very good

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Kashif Awan . 2025-03-18

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Great restaurant - walked passed it too often so glad I came in. Adnan was so helpful- really went above and beyond for my extra requests. Definitely coming back soon!

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Jo Noirit . 2025-03-18

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A real treat in the centre of London

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Raffaella De Stefano . 2025-03-18

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Good place to eat Adnan is very kind

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Sheikh Younas . 2025-03-18

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Service is excellent, all is 10/10. A person Adnan is very helpful with an excellent professional behaviour

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Muhammad Irfan . 2025-03-18

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Nice experience Adnan is very kind

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M Zeshuu . 2025-03-18

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Good place Adnan is very helping

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Muhammad Ashfaq . 2025-03-18

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It's very nice place and good food Adnan is very good and helping

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Ayaz Ali . 2025-03-18

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You must try it when you come to London

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chia-hao HUANG (Bruce HUANG) . 2025-03-17

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If you love Lobster this place is a must to visit. Fresh food and delicious appetizers. Don’t forget to dip in the sauce!

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ibrahim ethem guner . 2025-03-17

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Top quality to very friendly prices. A the service? Very simpatique!

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Carla Palmieri . 2025-03-14

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Server was really helpful, made our visit great. I think his name was Adnam

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Rosie Kendrick . 2025-03-13

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Great food and atmosphere with a super helpful and friendly server by the name of Adnan

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Sam Howard . 2025-03-13

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Great and professional serving by Mr. Adnan.

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Jamme Ian Lam . 2025-03-13

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Our go to spot in soho for a good burger. Service is always 10/10, they even accomodate you before you ask. Super good food and vibes here!

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SHUJ . 2025-03-12

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Jorddy was very polite and specially arranged birthday desserts for us! The lobster is very fresh and sweet, recommended!

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Chesney Yuo . 2025-03-12

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Great service, amazing food. Michelle our waitress was so helpful and friendly thanks for a great evening

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Emma Baker . 2025-03-12

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First time eating here the food is fantastic and Staff Adnan service is really good thank you

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e . 2025-03-12

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The food and service were amazing! Zilana and Andreas were super pleasant, welcoming and helpful. We're definitely coming back soon!

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Vasiliki S . 2025-03-12

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Zilana and Andreas were perfect. Such a warm hospitality and perfect service Definitely come back!

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Penny Kefala . 2025-03-12

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Visited Burger & Lobster on my birthday, and honestly, it was disappointing. The food was just okay, but the service was poor. They refused to give us a table even though there were plenty of empty ones, suggesting we eat at the bar instead. They claimed the tables were reserved, but while we were dining, no one ever showed up. The only reason I stayed was because my friend convinced me, but I couldn’t shake the feeling that something was off.

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Nasr Ali . 2025-03-12

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Had a great time. Really enjoyed the lobster rolls. Great service from Adnan.

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Lloydie James Lloyd . 2025-03-11

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Adnan is ver yuan helpfull love your provide goodservice

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JINGWEN HUANG . 2025-03-11

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Hey. Every thing was good , food, ambiance and service. I would like to specially thanks Mr. Adnan , who had been really kind and helpful. Thanks

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shahzaib Mirza . 2025-03-11

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Great service and I loved the lobster rolls

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John Hirst . 2025-03-10

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The food was really good. I can highly recommend and also service was on top. Special mention to Adnan who is very friendly and made our dinner anniversary very special. We will definitely comeback to dine and looking forward to see Adnan again

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norliza dy . 2025-03-10

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Great lobster roll and fantastic service from Adnam

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Toni Phillips . 2025-03-10

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Super good and very fat burger!

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Quentin G . 2025-03-09

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Jordy is SO kind and he is always looking after you. Thank you Jordy!!!!!!

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Emma cami bellmunt . 2025-03-09

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Jorddy is really nice and providing good service.

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Carrie TSE . 2025-03-09

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Jorddy is very nice & good service for us, many thank !

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Chan Vicky . 2025-03-09

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Jorddy was really helpful and friendly. The lobster roll is amazing !!

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elodie rodrigues . 2025-03-09

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I rarely leave reviews, but this place was incredibly good! Also our waiter - Jorddy was the most helpful and nice person ever. Great place!!!!!

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Tatiana Tabola . 2025-03-09

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Our first time here and we need to come back to see Jorddy! ☺️

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Kneady . 2025-03-09

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The food was delicious and Jorddy is a very nice guy.

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Luís Girão . 2025-03-09

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Jorddy made the Whole experience so much better 😉

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Dass1903 . 2025-03-09

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Wonderful place, wonderful service and what a nice chap that Jordy fellow. Made the whole experience even better!

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Pedro Santos . 2025-03-09

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Good treatment from Jorddy, very attentive and kind.

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Jeudy Florencio . 2025-03-09

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We loved Ilayda, she was really kind and she answered to sour questions. We usually takes the lobster and the vegetarian burger, we totally love them!! Beautiful restaurant, generally speaking totally worth it

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Chiara Bottura . 2025-03-08

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I made a reservation and visited. The lobster was a little dry, but it was very delicious. The burger was substantial. The price, atmosphere and taste were really good. You can have a good experience with dinner.

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최태형 . 2025-03-07

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1 Star as Oysters that my partner and I got to share gave us horrible Food Poisoning. Staff was lovely

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Linnie Singewald . 2025-03-07

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Visited recently and had an amazing time. The food, staff and atmosphere were just right. We had the lobster roll which was delightful. Our waiter, I think his name was Adnam, was very friendly and made our visit memorable. We look forward to visiting again.

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Gregory Watson . 2025-03-05

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One of the best restaurants in town for lobster rolls and burgers. Service was excellent and staff was friendly

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TMD . 2025-03-05

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I made a reservation but there were plenty of seats. I think walk-ins are also possible. I ordered two drinks in a combo for two, and it ended up costing as much as Son Heung-min's uniform. It's friendly, the atmosphere is nice, and the food is good, but I think it's enough to just try it once. Even in London, where the cost of living is high, it is expensive, so it is not very cost-effective.

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freessul01 Joo (freessul01) . 2025-03-04

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Diana was so lovely and welcoming! Made us feel right at home. I got the Beast Burger and upgraded to the Wagyu meat and it was INCREDIBLE! Definitely recommend the upgrade. Chips portion sizes were great too! My friend got the broccoli as a side and I had some of that and it was delicious too, the sauce was great with the truffle chips!

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meena ferguson-mir . 2025-03-04

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Fresh oysters tasty, smash burger perfect, classic burger (medium) quite dry. Very nice service, nice decor.

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malweria1 . 2025-03-02

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Went on a Friday evening, packed but service was quick and helpful. Had the Chicken burger which was absolutely delicious, as well as a very nice range of cocktails!

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Trijit Saha . 2025-03-02

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Had the most amazing meal! Our waitress was so friendly and knew!

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Karen Bowden . 2025-03-02

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Spectacular service by Carlos, who made our experience memorable from start to finish. Fantastic food and a cozy atmosphere. I highly recommend it!

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Susana Alvarinho . 2025-03-02

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This branch is waay better the Mayfair branch in terms of ambiance and seating The lobster roll is extremely good Fries are tasty and crispy The butter sauce is yummmmy The calamari are good as well Salad is good but average Service was good We had a shell in one of the rolls and they took it off the bill

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Badora . 2025-03-02

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Excellent restaurant. Wonderful food, spectacular dessert. And Carlos' service was the highlight, very kind and polite. We were very welcomed with our young children.

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Manoela Niebuhr . 2025-03-02

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Carlos was very customer oriented! Thank you from Greece

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Vana Karayianni . 2025-03-01

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Zilana our waiter was friendly and attentive throughout the meal, providing great recommendations and ensuring we had everything we needed.

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Alejandro Ayala . 2025-03-01

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It was excellent – friendly, approachable, and really knowledgeable about the menu. They made great suggestions and checked in on us at just the right moments without being intrusive, thank you zilana

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juanjo montana . 2025-03-01

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Thanks for making our experience so enjoyable, Carlos

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Stephen Anderson . 2025-03-01

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Carlos - The food was amazing. Carlos, our server, was incredible. He was very personable and shared with us many recommendations! Beautiful restaurant .

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Jacqueline Rogers . 2025-03-01

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Carlos was very pleasant and helpful throughout our dinner. He is the best!

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Niovi Stavropoulou . 2025-03-01

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carlos the waiter was super nice!!! the food was super good as always, i strongly recommend the lobster roll!!!

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Francesca Di mare . 2025-02-28

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Carlos is the great waiter He helped us to choose the tastiest meals and answered all our questions ☺️

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Anna Vintskevich . 2025-02-28

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Lovely food, very friendly staff, will definitely be coming back.

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Dawn Butler . 2025-02-27

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Nice place with good food/drinks and a friendly staff.

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Eva-Maria Haag . 2025-02-27

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⭐⭐⭐⭐⭐ I recently had the pleasure of dining at Burger and Lobster, and I can confidently say it is one of my favorite restaurants! The staff is incredibly lovely and attentive, making every visit a delightful experience. What truly sets this place apart for me is the amazing variety of lobster meals available. Each dish is expertly prepared and bursting with flavor, showcasing the freshness of the seafood. Every time I dine here, I leave feeling satisfied and eager to return. Without a doubt, I give Burger and Lobster a well-deserved five-star rating! Highly recommended for anyone who appreciates great food and exceptional service!

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Popov Asteria . 2025-02-26

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Dry burger and fries were the same. Expensive for what we are and drank.

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Bruno Burns . 2025-02-26

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An elegant restaurant in the lively center of the Soho district. The divine lobster (I got half grilled, half steamed) and the very fresh oysters. The cocktails are not to be missed, they were perfect as an accompaniment. I also want to mention the professionalism and friendliness of the waiter Carlos who was able to advise us well. I highly recommend trying such a dining experience in London. 👏🏼

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Gabriele . 2025-02-23

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Great lobster rolls hands down the best. But sadly this place seems to have an idea of turning up the music in an attempt to create an atmosphere. It’s not a place to go if you like to have a conversation with your fellow diners.

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Michael Jerup . 2025-02-22

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Simply lovely! Amazing customer service with menu recommendations and all the wonderful people who work there checking in on us. The smashed burger was cooked to perfection and had so much flavour. My wife really enjoyed the Lobster, especially the help from the waitress to crack the lobster open. Fries were tasty and plentiful with some great dips. Dessert and coffee was a perfect finish to the meal. Didn’t get the waitresses name who helped show my wife how to open the lobster but thank you for your amazing service.

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Luke Thompson . 2025-02-22

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We (3 of us) had a great time. Carlos was amazing. He recommended the wine and it was just beautiful and matched the flavours of the food. Truly an outstanding experience ❤️

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Ladan Hajipour . 2025-02-21

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Carlos was the single reason this was worth my money! Give that man a raise!

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Ilia Ivanov . 2025-02-21

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Spectacular atmosphere, tasty food, good selection of drinks. Memet must be the face of the branch, he was so kind and made us feel really welcome! We will revisit sooner than expected.

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Prokopis Verdelis . 2025-02-20

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Still just as good for lobster and burger fans.

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yugo77100 . 2025-02-20

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They are called Burger & Lobster. But both Burger & Lobster taste bad. Guess we picked the wrong dish after all? Will come by again. People must be visiting it for a reason. I guess.

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Jc _ . 2025-02-19

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The food was amazing, Carlos, our waiter was extremely lovely and had a welcoming demeanour.

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Meredith McGaw . 2025-02-17

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Carlos was really pleasant and kind. He provided a very nice service.

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J E . 2025-02-17

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Great night! Carlos was a delight.

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Mara Lederman . 2025-02-17

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I have tried most of the branch, this branch I have been served by Jjyoti and she was super star. I will not ever forget the nice food and services provided by Burger & Lobster in London specially in Soho. Thump up for five stars ⭐⭐⭐⭐⭐

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عبدالعزيز العوني . 2025-02-16

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The restaurant is very nice, with a pleasant atmosphere and friendly staff. It is important to make a reservation, as it is usually full; We waited approximately an hour at another location before entering. As for the food, the beef burger was delicious, but I found the option that included lobster expensive and with a very small portion. Although we had a good evening, the food did not quite meet my expectations.

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P E . 2025-02-16

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So been here many times before and always been good and staff polite.....boy did that changed this time!!! They plastered all over social media come celebrate Valentines with us to make it special....what a joke! We got there and was greeted by a very rude front of house who made us feel like we were intruding! We were then ushered to the back of the first floor level and squeezed between two other tables who were that close we have as well have shared a table. I told the staff that the air con was blowing cold (in Feb when it was no more than 2° outside) and that there was a very cold breeze coming from the staff doors we also had the pleasure of sitting near so asked to be moved. She asked the manager and she rudely and very loudly refused and shrugged it off...we had to eat with coats on...so romantic oh and no effort was made to set a romantic mood with dance music playing and not one flower or valentines decoration in sight! Then the food! We love oysters so ordered 12 to share, they came and were so watery, tasteless and no longer attached....all signs of frozen pre prepared, rather than fresh as described! Then onto mains, the lobster Mac n Cheese, simply not hot so had to send back! Then the Lobster, grilled and £55 of overcooked and stringy meat! Claws were nice but that is the only nice thing I can say about it! Told them we weren't happy but staff just didn't care and just wanted us out to turn the table! Last time we will be going after years of enjoyment! Staff changes and cheap ingredients has lost our custom! AVOID!

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Matt Black . 2025-02-14

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It's delicious and the staff is friendly!

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이성규 . 2025-02-14

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I had a fantastic experience at Burger & Lobster, and our server, Zilana, made it even more special. She was incredibly attentive, ensuring everything was perfect for my sister’s birthday. From thoughtful recommendations to a warm, personal touch, she went above and beyond to make the celebration memorable. The food was delicious, the atmosphere was great, and Zilana’s service truly stood out. Highly recommend!

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Beverley Mentoya . 2025-02-14

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The staff are so lovely we were served by a Isabella very lovely great food amazing service

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mya.252426 . 2025-02-13

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It's my first time visiting and I was touched by JORDDY's service!

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신재석 . 2025-02-12

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Jorddy’s service was very nice. Thank you.

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서진규 . 2025-02-12

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Thanks Jorddy for the excellent service and wonderful food.

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Yiwen Zhao . 2025-02-12

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The service of jorddy was so good! I fully enjoyed the meal

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정지환 . 2025-02-12

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Me my brother attend the restaurant around 7:10 had a lovely but of dinner, andras gave us 10/10 services, had a little uncomfortable situation where a man came in and just sat down but Andreas help and sorted out this issue very potentially.

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Sinead Kearney . 2025-02-11

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Waiter is carlos . Loved him . So nice

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noor abu ghdaib . 2025-02-11

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I think it can be said to be a really good restaurant, but the price is a bit high, so it's a great place to go once! It's nice if you order a combo for 2 people.

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이은소 . 2025-02-11

MORE AT Google

Very good address with very good advice and a service full of humor provided by Carlos

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Olivier SEURET . 2025-02-11

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Good value special £25 for two courses, can't find better in central London

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Laurie Goldsmith . 2025-02-10

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Beginning with the food I ordered the B&L combo which is exactly what is shown in the attached photo. The wagyu burger was tasteless and the leg of the lobster was plein. The sides were a green salad and some chips. Overall the food was not worthy at all for 33£. The waiters were helpful and polite and the atmosphere was pleasant, not loud music or talking and well decorated restaurant.

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Giorgio Sp . 2025-02-10

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We made a reservation, but there were quite a few seats so I don't think reservations are necessary! The taste is worth the money.. It’s really delicious☺️ The lobster was delicious and the sauce was great!

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SELIM HAN . 2025-02-10

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Nice experience, Carlos is very friendly.

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Luisa Breunig . 2025-02-09

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our servant Carlos made our night perfect!

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Frederikke Romlund . 2025-02-09

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The food is so delicious. The lobster is fresh, the lobster wrap is really delicious, and the hamburger is also excellent. But Feb. 7 At dinner time, a person who appears to be a manager standing at the entrance is blocking out people. I'm afraid people might misunderstand me as a sensitive person, but this is the first time I've written about racism and discrimination of people in Google reviews while writing Google Maps. The waiter was friendly and nice~~

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Chanyoung Ko . 2025-02-08

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Could only stay for short time due to catching theatre show so the staff were amazing at accommodating our time requirements. Also helped make it special occasion. Honestly great service can't be faulted at all. Lobster roll perfect and highly recommended

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Kunal Patel . 2025-02-08

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We had such a great time! The food was amazing, great burgers and lobsters! Our server Peter was excellent! So friendly and helpful! We had a great time!! Our teenage kids loved it!

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Maria Oldin . 2025-02-08

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Estuve allí hace unos días con mi amigo. La pasamos bien ¡Sergiu hizo los mejores cócteles para nosotros y es un trabajador muy amable y profesional! ! Volveremos pronto ??