Based on 11.194 opinions finded in 3 websites
Based on 11.194 opinions finded in 3 websites
Nº 1661 in 7028 in City of London, Westminster
Nº 57 of 297 American in City of London, Westminster
Opinions
Had a great time here at Burger & Lobster. Carlos was brilliant and very attentive
Kat Webb . 2025-04-20
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Thanks Carlos for the really nice evening! 🍹🍔🍤 Great food and great service! I'll definitely be back!😊
sailormoondied . 2025-04-19
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Quick service, very efficient and pleasant. Adnan was absolutely lovely, looked after us perfectly from the start to finish. Food was great.
Minecraft hit . 2025-04-17
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Staff members are friendly. Burgers, lobsters are amazing. One of the must-eat restaurants in Soho!
Raymond Fabian . 2025-04-17
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Food is amazing but the way they served and treats you is no limit first restaurant in London with polite and educated staff, really really appreciate 🙏
Petrica Mocanu . 2025-04-16
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We can compare this restaurant to the one in New York that goes by the same name. In the US people want speed in service. In the UK you can still enjoy a long meal and conversation.
Annick Boschmans . 2025-04-16
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very good food and very kind staff
Janna Merkache . 2025-04-16
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All very good! Of course, I can't say it's cheap, but if you go there, it isn't to spend £10, otherwise there are other places, right? 😉
claudio dico . 2025-04-16
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Carlos was amazing, food was incredible - rare to find in london these days!
Jessica Boss . 2025-04-14
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Whenever I crave a lobster roll, there’s only one place I trust — Burger & Lobster. It’s my no-brainer, safe choice every time. The roll is always fresh, buttery, and absolutely packed with flavour. Pair it with one of their cocktails and you’re golden. Add in the friendly staff and laid-back vibe, and you’ve got the perfect spot to satisfy those cravings. Love it every time!
Ilkim Ertin . 2025-04-14
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Carlos is great, friendly, funny and attentive. A few words in French are always appreciated. The atmosphere of the restaurant is very pleasant and the prices very reasonable.
Julien BARRIER . 2025-04-14
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Can't comment on foo. Only had drinks, good old fashioned for London
Charles Upton . 2025-04-13
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The atmosphere is very casual, so it's good to go with a group. I had a hamburger and the patty was well cooked and the bun was delicious. My friend ordered lobster and said it was delicious. The combination of lobster and hamburger is strange, but I think it works well.
쏘쏘 . 2025-04-13
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The service here is great. Incredibly friendly.🧡🧡 This is one of those stores that you would be a fool not to go to when traveling to London.🤭 Definitely go there. Jocom is expensive, but the service is really good, the bathroom is clean, and it's lobster, right? The male and female staff who served our table were all friendly, which made me fall in love with London. ❤️ If two women go, a hamburger + lobster set and a lobster roll? sandwich? I think adding just one would be enough! We stayed and asked for it to be wrapped, and they did it really nicely :-) I hope everyone adds and gives it a try⭐️
당아 . 2025-04-12
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Often come here for the oysters! The £1 oyster happy hour that’s Monday to Friday is an amazing deal! Really helps the cravings for oysters
AP . 2025-04-12
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We ordered a lobster, a burger, and some oysters to start. It took ages for the drinks to arrive, and the oysters were completely forgotten. We waited around 45 minutes for the mains, and when they finally came, they brought a lobster sandwich instead of the whole lobster we had actually ordered. On top of that, the burger we had chosen was no longer available, so they offered a different one. The replacement burger had clearly been cooked well before the lobster—it arrived cold and had been kept under a heat lamp rather than being freshly made. It was dry and far from enjoyable. I flagged this to the staff, and they insisted it was freshly made, which it clearly wasn’t. The service overall was poor. The waiters weren’t attentive, and there was barely an apology for the long delays and mix-ups. We’ve been regulars at Burger & Lobster for a while, and this was by far the worst experience we’ve had. Our last visit to the Covent Garden location was excellent in both food and service, so this was really disappointing in comparison
Cristina Rumin . 2025-04-12
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One of the tastiest lobster restaurants in London. The service was perhaps also one of the best. Loved our waiter (Carlos) and the service and atmosphere were amazing.
Vlad . 2025-04-09
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A fine dining restaurant I loved.
SA Mous . 2025-04-07
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Popped into Burger and Lobster in Soho and had a brilliant time. The food was spot on – the lobster was fresh and full of flavour, and the burger was juicy and satisfying. Service was excellent – big thanks to Mehmet for looking after us so well. Would definitely come back!
Conax İşik . 2025-04-06
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I have never had a bad experience at this restaurant, the food is always amazing and generally good service. I visited last week with my mum and sisters, and our waitress Zilana was absolutely brilliant, she went above and beyond to make our experience as great as possible. Thank you so much!
Alexandra Bennett . 2025-04-06
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The place is in Soho. You can come to the front by taxi. The food menu is easy and understandable. The waiters are very warm. They are very helpful for first time visitors. The wine menu is also quite successful. If you like lobster or are curious about the food, I definitely recommend this place. They also have branches outside Soho. It offers a pleasant dinner experience. Don't forget to make a reservation before coming.
Evren Frn . 2025-04-06
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Dining at Burger & Lobster was a fantastic experience, not just because of the food but also the exceptional service. Mehmet was highly professional and welcoming for a great evening. The ambiance was stylish yet relaxed, creating the perfect setting to enjoy a meal. A well run restaurant with a warm and inviting vibe I'll definitely be returning!
floragoldenofthorne . 2025-04-04
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Food was lovely mehmet welcoming us we definitely come back again see you soon Cengiz
Ali . 2025-04-04
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Food was lovely mehmet welcoming us we definitely come back again see you soon
CENGIZ KOSAN . 2025-04-04
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We had dinner there. Fresh oyster was delicious. In the enterance Mehmet Mustafa welcomes us, he was so kind . Thank you Mehmet Mustafa for your kindand warm welcome.
Büşra Bayram . 2025-04-03
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Zilana was absolutely fantastic - made the experience even more enjoyable. Food was great and atmosphere too but service was unmatched.
Maisie MacHugh . 2025-04-03
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well worth the price burger and lobster roll set not recommend the pasta
Jj L . 2025-04-02
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We had very tasty food there. Mehmet was super kind and helpfull . He welcomed us warmly. Highly recomment to taste food and especially lobster. Thank you Mehmet for your warm welcoming.
Yağmur Aktaş . 2025-04-02
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Really lovely place in the heart of Soho, the host sat us down and let us browse the menu before the restaurant even opened for service. Our waiter Carlos looked after us very well, explaining menu and going out of his way to serve me an off the menu cocktail. Food was stunning and served quickly, would happily come back.
Paulina Bryk-Kirlew . 2025-04-02
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Had an amazing experience at Burger & Lobster Soho! The food was fantastic as always, but what truly made our visit special was the exceptional service from Mehmet. He was incredibly attentive, friendly, and made sure we had everything we needed. His positive energy and professionalism added so much to our dining experience. Huge thanks to Mustafa for making our night even better – we’ll definitely be back!
Cinkiz . 2025-04-02
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I had a wonderful experience at Burger and Lobster Soho, and I was warmly welcomed by Mehmet Mustafa. He made me feel right at home as soon as I arrived. Excellent service! I can't wait to return and relive this amazing experience. Mehmet Mustafa is such a warm-hearted, friendly person. Thank you
TUĞBA IŞIK . 2025-04-02
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food is lovely very warm welcoming from Mehmet
Fuat Ozcelik . 2025-04-02
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Delicious. I had a lobster roll and mac and cheese once. Delicious.
L . 2025-04-02
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Mehmet was super lovely when I ordered my 10 oyster! All food arrived promptly. Very happy with the service today.
Elli L . 2025-04-02
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We had a lovely time. Carlos was amazing with the service and was really helpful with the menu and helping us choose and giving information about allergies. Recommend everyone to come here.
Erica Fredriksson . 2025-04-02
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I didn't catch her name but the lady from Bolivia was incredible! The Pakistani guy as well.
Sami Salem . 2025-03-30
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I’ve eaten at this location and others on multiple occasions. The food is quite good. My issue is with the process. Tonight, for example, I came in to sit at the bar. The security guard at the front told me I needed to wait to talk to the hostess, which is ridiculous for a seat at the bar. As it happened, the person he pointed me to was preoccupied so I looked at her and told her I’m sitting at the bar. At that point a second hostess came up to ask if I had a reservation. Remember, I’m the only person at an empty bar at this point. I hardly think asking about a reservation is necessary. Besides, how many people get reservations to sit at the bar? Before she gives me the menu, she wants to “register” me. Having been through this ridiculous waste of time before, I knew this is a thinly-veiled effort to get my email address. Absolutely not necessary. You should make it easy for people to eat at your restaurant and you should welcome them with open arms. Please understand, my issue is not with the hostess personally. I know she’s doing what she has been asked to do. My issue is that the process is ridiculous and not friendly. Whether or not I come in again is an open question. If I do, I sincerely hope you’ve redeployed and retrained the Dining Prevention Team.
Rob Sullivan . 2025-03-30
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Carlos was an amazing waiter/table host…
Jonathan Ranson . 2025-03-28
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Burger & Lobster in Soho offers a chic yet relaxed dining experience, focusing on fresh, high-quality ingredients. Their Lobster Roll is a standout, with buttery, tender lobster in a soft brioche roll, paired with crispy fries. The burgers are equally impressive, with juicy, flavorful patties in a perfectly soft bun. The atmosphere is vibrant, and the service is attentive, making it a great spot for both casual meals and special occasions. A must-visit for fans of seafood and gourmet burgers.
anwar umar . 2025-03-28
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The staff is quite nice especially mister Adnan, he is very polite and well mannered.
Sania Safdar . 2025-03-28
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Carlos provided us an incredible service. His recommendations were excellent.Carlos provided incredible service. The lobster croquettes were delicious and Dessert as well.
Natalia Chaves . 2025-03-28
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Carlos was our waiter, really nice man, good food and service
Felicity Halley . 2025-03-27
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Good place to visit cooperative staff specially Mr Adnan is very professional and superb person
Abu Bakar . 2025-03-27
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Great food and drinks. Carlos gave us great service and added to the overall nice experience.
Jamie Allen . 2025-03-27
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It was delicious. Service was fast. A child-friendly environment
Ezgi Celep Alkan . 2025-03-25
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Me my brother attend the restaurant around 7:10 had a lovely dinner, andras gave us 10/10 services, had a little uncomfortable situation where a man came in and just sat down but Andreas help and sorted out this issue very professional.
Sinead Kearney . 2025-03-25
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Tasty lobster roll and wagyu burger! Love the combo
Benedictus Putranto . 2025-03-25
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We had a wonderful time. The lobster roll is a must!! Adnan who served us was very helpful and had great recommendations from the menu! Highly recommended!*****
Nick Watson . 2025-03-25
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Burger & Lobster Soho is a great place. Great ambience and fantastic food, specially the Lobster rolls. Thanks to Adnan for making our visit memorable.
Khan Muhammad Osama Shaukat . 2025-03-25
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Everything was amazing at the restaurant! The food, service, and ambiance were perfect. I would like to give a special thanks to Adnan for making this experience truly exceptional. His hospitality and attention to detail made all the difference. Highly recommended!
Kashan Tajani . 2025-03-24
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Great food & friendly service from Carlos today, we will definitely be coming here again!
Darshana Disley . 2025-03-24
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Thanks Carlos for your perfect Service. It was the best Choise to come in her for the Lobster&Burger Combo. We will definitly come back some day.
Stefan Baran . 2025-03-24
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Carlos made our day- what a lovely meal and even better service.
Arri Deng . 2025-03-24
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Nice place, very good service thanks to Carlos.
Dr. Charlène PETITPAS . 2025-03-24
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Carlos is just the Best, he deserve to win
Emmanuel Rouanet . 2025-03-24
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Carlos was amazing!! Super delicious food and perfect atmosphere :)
Kalia Petrides . 2025-03-24
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I got the roll combo, which includes lobster roll & smash burger. The lobster roll with the lemon and garlic sauce was delicious! However the smash burger was very disappointing. The bun was cold, and slightly stale, patty was really dry. The waitress didn’t check up on me, until I got her attention. Once I told her my comment about the burger all she said was “thats how smash burgers are” and walked away. Ive had smash burgers before and they can definitely be juicy. Anyways, I will recommend the lobster roll, but maybe another location.
Riri Yeung . 2025-03-23
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Well-appointed restaurant with fast service, but if you want to treat yourself to a lobster, move on. It's bland and tasteless, we're sure it's frozen, but it's OK with decent fries.
Bertrand Verdier . 2025-03-23
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Thanks to Pamela for pampering us throughout dinner!
Giulia Vantaggiato . 2025-03-22
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You do not want to skip this place! I’d recommend the combo meal with the Wagyu beef, wow!!
Gabriella Bailado . 2025-03-21
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This place was absolutely incredible! Had the Wagu burger and lob’sta roll. You will not be disappointed.
Chris J. . 2025-03-21
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We had a great evening at B&L. The food was great and our host, Adnan, made the experience really special
Gerard Harper . 2025-03-20
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Good place Adnan is very helping
Muhammad Ashfaq . 2025-03-18
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It's very nice place and good food Adnan is very good and helping
Ayaz Ali . 2025-03-18
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Very nice place to eat Adnan is very good
Kashif Awan . 2025-03-18
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Good place to eat Adnan is very nice and kind
Basharat boorat Malik boorat . 2025-03-18
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Nice experience Adnan is very kind
M Zeshuu . 2025-03-18
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Good place to eat Adnan is very kind
Sheikh Younas . 2025-03-18
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Service is excellent, all is 10/10. A person Adnan is very helpful with an excellent professional behaviour
Muhammad Irfan . 2025-03-18
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Great restaurant - walked passed it too often so glad I came in. Adnan was so helpful- really went above and beyond for my extra requests. Definitely coming back soon!
Jo Noirit . 2025-03-18
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You must try it when you come to London
chia-hao HUANG (Bruce HUANG) . 2025-03-17
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If you love Lobster this place is a must to visit. Fresh food and delicious appetizers. Don’t forget to dip in the sauce!
ibrahim ethem guner . 2025-03-17
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Top quality to very friendly prices. A the service? Very simpatique!
Carla Palmieri . 2025-03-14
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Great food and atmosphere with a super helpful and friendly server by the name of Adnan
Sam Howard . 2025-03-13
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Server was really helpful, made our visit great. I think his name was Adnam
Rosie Kendrick . 2025-03-13
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Great and professional serving by Mr. Adnan.
Jamme Ian Lam . 2025-03-13
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Jorddy was very polite and specially arranged birthday desserts for us! The lobster is very fresh and sweet, recommended!
Chesney Yuo . 2025-03-12
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Our go to spot in soho for a good burger. Service is always 10/10, they even accomodate you before you ask. Super good food and vibes here!
SHUJ . 2025-03-12
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Visited Burger & Lobster on my birthday, and honestly, it was disappointing. The food was just okay, but the service was poor. They refused to give us a table even though there were plenty of empty ones, suggesting we eat at the bar instead. They claimed the tables were reserved, but while we were dining, no one ever showed up. The only reason I stayed was because my friend convinced me, but I couldn’t shake the feeling that something was off.
Nasr Ali . 2025-03-12
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The food and service were amazing! Zilana and Andreas were super pleasant, welcoming and helpful. We're definitely coming back soon!
Vasiliki S . 2025-03-12
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First time eating here the food is fantastic and Staff Adnan service is really good thank you
e . 2025-03-12
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Zilana and Andreas were perfect. Such a warm hospitality and perfect service Definitely come back!
Penny Kefala . 2025-03-12
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Great service, amazing food. Michelle our waitress was so helpful and friendly thanks for a great evening
Emma Baker . 2025-03-12
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Had a great time. Really enjoyed the lobster rolls. Great service from Adnan.
Lloydie James Lloyd . 2025-03-11
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Hey. Every thing was good , food, ambiance and service. I would like to specially thanks Mr. Adnan , who had been really kind and helpful. Thanks
shahzaib Mirza . 2025-03-11
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Adnan is ver yuan helpfull love your provide goodservice
JINGWEN HUANG . 2025-03-11
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Great lobster roll and fantastic service from Adnam
Toni Phillips . 2025-03-10
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Great service and I loved the lobster rolls
John Hirst . 2025-03-10
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The food was really good. I can highly recommend and also service was on top. Special mention to Adnan who is very friendly and made our dinner anniversary very special. We will definitely comeback to dine and looking forward to see Adnan again
norliza dy . 2025-03-10
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Jorddy is really nice and providing good service.
Carrie TSE . 2025-03-09
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Jorddy is very nice & good service for us, many thank !
Chan Vicky . 2025-03-09
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Super good and very fat burger!
Quentin G . 2025-03-09
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The food was delicious and Jorddy is a very nice guy.
Luís Girão . 2025-03-09
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Jorddy made the Whole experience so much better 😉
Dass1903 . 2025-03-09
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Jorddy was really helpful and friendly. The lobster roll is amazing !!
elodie rodrigues . 2025-03-09
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I rarely leave reviews, but this place was incredibly good! Also our waiter - Jorddy was the most helpful and nice person ever. Great place!!!!!
Tatiana Tabola . 2025-03-09
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Our first time here and we need to come back to see Jorddy! ☺️
Kneady . 2025-03-09
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Wonderful place, wonderful service and what a nice chap that Jordy fellow. Made the whole experience even better!
Pedro Santos . 2025-03-09
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Good treatment from Jorddy, very attentive and kind.
Jeudy Florencio . 2025-03-09
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Jordy is SO kind and he is always looking after you. Thank you Jordy!!!!!!
Emma cami bellmunt . 2025-03-09
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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This restaurant does not need my review but here it is anyway: 5-star American Diner! 🇺🇸⭐⭐⭐⭐⭐ (Better than Ed's Diner) The tables are interactive screens with games, which will keep kids and adults entertained until the food comes, but the food comes quickly! The prices are so good for a London restaurant and for an American-style diner, the atmosphere is so friendly thanks to the fun Americana decor and the super-friendly staff. The waiter-ing is akin to American hosting, it's clear this restaurant is the owner's passion project so you feel the love in every moment you're there and every bite you eat! ☺️ The waffles are in the name, and the waffles are the best you'll ever have 🧇 I'm a lover of shakes, and the vanilla shake is to die for, so thick and creamy, absolute indulgence! 🥛😋 I found this place after an operation at a nearby hospital, and came back here after my post-op because it was so good! 😚❤️
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*May 2025 update* The bottomless Sunday roast is no longer available so keep this in mind if booking. We went there for the bottomless Sunday roast and it was amazing. When booking online I found the Sunday roast was fully booked for a good six weeks. On the day there seemed to be a few empty seats outside so you might get lucky if you walk in. The food was fantastic, the steak was perfectly cooked and tasted amazing. The service was also excellent. The gent looking after us made sure we never went hungry and kept being plate after plate of food out. I’ll definitely be going back in the new year with my friends as this is a fantastic place with a great location.
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