Burger & Lobster in City of London, Westminster

Service and food was great and had a great waiter Carlos. Highly recommended

Had a excellent time with my Wife before we attended Theatre. Enjoyed shared meal which was gorgeous. Service was great 2 very nice ladies served us who were both helpful and very attentive. Drinks were lovely. Definitely recommend.

The food is okay the lobster croquettes are really good. Service is really bad rude staff no eye contact for a long time even if i call i dont get answers (on purpose) only Frank has excellent service on point👍🏼. He is the only good server

Carlos was really communicative and went above and beyond what you would expect from a waiter. Would gladly have him serve me again

The atmosphere is good, the service is friendly, and the food is delicious. It's a lobster restaurant, so it's a bit pricey. But I still recommend it. I had the creme brulee for dessert and it was delicious!

Absolutely splendid place! First time here and it was in the afternoon for a date with a date (ha). Prawns was divine, jersey burger exquisite, chunky chips was chunky , drinks flowed and the water!? IS BIGGER THAN EXPECTED WHICH IS SENSATIONAL. I have no cons for this place P.s. Jorddy is an absolute gentleman and I applaud his service . Please see images of what the dishes looked like. 6/5. And that wasn’t a mistake 😂🥰

The restaurant is aesthetically nice and well-kept, all very American style. Good food but not exceptional. It's fine for a dinner with friends without great pretensions.

Went here with old friends. Lovely round tables. Weren’t rushed, stayed for nearly three hours. Delicious food, reasonably priced for London and how good it it. Great staff and service also. Would recommend.

Been meaning to try this for a while. Whilst the lobster was expected to be on the smaller side, it was delicious. Recommended. Burger was exactly medium, and tasted great.

Delicious lobster. The service staff are friendly and smiling.

Service was very good. Waitress was very friendly. Service was excellent would have given 3* if not for the waitress. Food on the other hand ... not worth it. Very small lobster drinks were OK.

I like the place, the food and even more so the waitress Nati, who was attentive and kind to us. We will return again.

Carlos was excellent, thank you for everything

Carlos is the best, he is very kind and helpful

Carlos was very attentive. We were very pleased with his service.

Amaizing service and meal thanks to Carlos what a great host.

£1 oysters between 3-6pm. They let you order as many as you want. Our table ordered 80 and there was no issue.

Tried out Burgers and Lobsters for the first time and let me tell you the food is exquisite, phenomenal atmosphere and our Waitress Nati was just so Sweet and kind, very attentive of me and my family! THANK YOU!! Highly recommend

Ordered 3 dishes. One did not arrive, the other two were cold ( including prawns) so sent back. All three dishes then eventually came out again. Creamed spinach in a deep pot- no spoon given. Had to ask for tap water for the table yet other tables were given this straight away. Waited ages for stinky prawns to be taken away when I was clearly finished yet other tables being cleared. £55 bill including service and no discretion made for cold food and lengthy delays. Disappointing and overpriced

Carlos was very friendly and we want to come back here more often because of the service.

Amazing restaurant, we have been there several times, the food is spectacular, both the burgers and the lobster, and I think it is a restaurant not to be missed in London, we always go to this restaurant at least once when we go to London. But this last time our experience was even better thanks to the employee Carlos who was very friendly and served us impeccably. Amazing restaurant, we have been there several times, the food is spectacular, both the burgers and the lobster, and I think it is a restaurant not to be missed in London, we always go to this restaurant at least once when we go to London. But this last time our experience was even better thanks to the employee Carlos who was very friendly and served us impeccably.

Nati, our waitress was amazing! Great service and great food xx

Thank you Carlos, super fun and great vibes 😄😄

Carlos! He made the night so special. Top tier service and incredibly friendly

Very well prepared lobster, juicy and the meat comes off on its own. The roll is also highly recommended. The burger had very soggy meat. Exceptional service.

I've been to many B&L restaurants the last few years, the Beast Burger is my absolute favorite, but this April, I found poor quality in the Burger, the taste was blunt and definitely not the same as I remembered from last time. I was so disappointed, and my friends who came to this restaurant in 2019 and wanted to come back, thought the same... the waiters made many mistakes, because they could not really understand us (with credit card, with orders, etc...), instead of checking twice, they made many mistakes... and they all seemed a bit lost. I don't know if it's about managing or the quality of all the restaurants (so the food in general)... so disappointed, for me it's the last time.

Carlos was lovely! Excellent service and food

Delicious lobster. Nice service. Nice atmosphere. The fries are a bit undercooked.

The taste is good, the portion is too small and the price is expensive. There was no service and a service fee of 13F was charged. I think it’s not worth it.

Burger and lobster has always been one of my go-to places whenever I'm in London. I kinda felt last time it's a bit not as good as it used to be. Maybe it's just me getting older and grumpier, but I felt the lobsters were smaller and the taste not as great as I remembered. Also one last thing: when you have special deals please communicate to your customers and not let them order something that doesn't make sense for them financially just to charge more...

Sensational, loved the food and was worth every penny. Oysters were also a nice touch to start with

I recently visited Burger & Lobster in Soho and had an absolutely fantastic dining experience. From the moment I walked in, the atmosphere was vibrant yet welcoming, with a stylish interior that perfectly balanced casual and upscale vibes. The star of the show, of course, was the food—I opted for the classic lobster roll, and it did not disappoint. The buttery, toasted brioche bun was packed with succulent, fresh lobster meat, lightly dressed in a creamy sauce that enhanced the natural sweetness of the seafood. The side of crispy fries and garlic butter dip was the perfect accompaniment. However, what truly elevated my visit was the exceptional service from our service crews (Yanis and Diana). They were attentive, friendly, and thoughtful to cut the roll into two for my partner and I. Their warm demeanor and efficiency made the meal even more enjoyable— our service crews checked in at just the right times and ensured everything was to our liking. Coming in during the Oyster Hours between Mon - Fri afternoon is definitely worth it! Overall, Burger & Lobster Soho delivered on both food and service. The combination of delicious seafood and outstanding hospitality (thanks to our wonderful waiter and waitress!) made it a memorable dining experience. I’ll definitely be returning soon!

Really Amazing food & Service 🙌🏼 Pamela was amazing

Delicious food and place. Carlos is a great waiter

Thank you Carlos it was fantastic customer services !!!! I see you again! Carlos! 🇦🇷🇵🇹❤️❤️🍷🍷 cheers

Had a wonderful dinner with great service from Carlos

Had a great dinner at Burger & Lobster. The cocktails and food were scrumptious - the croquette starters are a must try. We couldn’t have asked for a nicer and more attentive waiter (didn’t catch his name)! We will definitely be coming again.

Went once again to Burger & Lobster... was awesome. The lobster roll and the Oysters were awesome. The burger was pretty good as well but not really my taste. I would just take the lobster next time. The truffel fries are must have!!! Service was super friendly. Will come again.

Our waiter Carlos was very nice and welcoming and helped with what to order.

Wow, this is not good, but very good!!!

The service was excellent from Carlos and he was very friendly. Had a great time.

Great service & advice from Carlos - and lovely meal to boot

Nati was our server, the food and service was really nice.

Had a great time here at Burger & Lobster. Carlos was brilliant and very attentive

Thanks Carlos for the really nice evening! 🍹🍔🍤 Great food and great service! I'll definitely be back!😊

Quick service, very efficient and pleasant. Adnan was absolutely lovely, looked after us perfectly from the start to finish. Food was great.

Staff members are friendly. Burgers, lobsters are amazing. One of the must-eat restaurants in Soho!

Food is amazing but the way they served and treats you is no limit first restaurant in London with polite and educated staff, really really appreciate 🙏

very good food and very kind staff

All very good! Of course, I can't say it's cheap, but if you go there, it isn't to spend £10, otherwise there are other places, right? 😉

We can compare this restaurant to the one in New York that goes by the same name. In the US people want speed in service. In the UK you can still enjoy a long meal and conversation.

Whenever I crave a lobster roll, there’s only one place I trust — Burger & Lobster. It’s my no-brainer, safe choice every time. The roll is always fresh, buttery, and absolutely packed with flavour. Pair it with one of their cocktails and you’re golden. Add in the friendly staff and laid-back vibe, and you’ve got the perfect spot to satisfy those cravings. Love it every time!

Carlos is great, friendly, funny and attentive. A few words in French are always appreciated. The atmosphere of the restaurant is very pleasant and the prices very reasonable.

Carlos was amazing, food was incredible - rare to find in london these days!

The atmosphere is very casual, so it's good to go with a group. I had a hamburger and the patty was well cooked and the bun was delicious. My friend ordered lobster and said it was delicious. The combination of lobster and hamburger is strange, but I think it works well.

Can't comment on foo. Only had drinks, good old fashioned for London

Often come here for the oysters! The £1 oyster happy hour that’s Monday to Friday is an amazing deal! Really helps the cravings for oysters

We ordered a lobster, a burger, and some oysters to start. It took ages for the drinks to arrive, and the oysters were completely forgotten. We waited around 45 minutes for the mains, and when they finally came, they brought a lobster sandwich instead of the whole lobster we had actually ordered. On top of that, the burger we had chosen was no longer available, so they offered a different one. The replacement burger had clearly been cooked well before the lobster—it arrived cold and had been kept under a heat lamp rather than being freshly made. It was dry and far from enjoyable. I flagged this to the staff, and they insisted it was freshly made, which it clearly wasn’t. The service overall was poor. The waiters weren’t attentive, and there was barely an apology for the long delays and mix-ups. We’ve been regulars at Burger & Lobster for a while, and this was by far the worst experience we’ve had. Our last visit to the Covent Garden location was excellent in both food and service, so this was really disappointing in comparison

The service here is great. Incredibly friendly.🧡🧡 This is one of those stores that you would be a fool not to go to when traveling to London.🤭 Definitely go there. Jocom is expensive, but the service is really good, the bathroom is clean, and it's lobster, right? The male and female staff who served our table were all friendly, which made me fall in love with London. ❤️ If two women go, a hamburger + lobster set and a lobster roll? sandwich? I think adding just one would be enough! We stayed and asked for it to be wrapped, and they did it really nicely :-) I hope everyone adds and gives it a try⭐️

One of the tastiest lobster restaurants in London. The service was perhaps also one of the best. Loved our waiter (Carlos) and the service and atmosphere were amazing.

A fine dining restaurant I loved.

The place is in Soho. You can come to the front by taxi. The food menu is easy and understandable. The waiters are very warm. They are very helpful for first time visitors. The wine menu is also quite successful. If you like lobster or are curious about the food, I definitely recommend this place. They also have branches outside Soho. It offers a pleasant dinner experience. Don't forget to make a reservation before coming.

Popped into Burger and Lobster in Soho and had a brilliant time. The food was spot on – the lobster was fresh and full of flavour, and the burger was juicy and satisfying. Service was excellent – big thanks to Mehmet for looking after us so well. Would definitely come back!

I have never had a bad experience at this restaurant, the food is always amazing and generally good service. I visited last week with my mum and sisters, and our waitress Zilana was absolutely brilliant, she went above and beyond to make our experience as great as possible. Thank you so much!

Dining at Burger & Lobster was a fantastic experience, not just because of the food but also the exceptional service. Mehmet was highly professional and welcoming for a great evening. The ambiance was stylish yet relaxed, creating the perfect setting to enjoy a meal. A well run restaurant with a warm and inviting vibe I'll definitely be returning!

Food was lovely mehmet welcoming us we definitely come back again see you soon

Food was lovely mehmet welcoming us we definitely come back again see you soon Cengiz

Zilana was absolutely fantastic - made the experience even more enjoyable. Food was great and atmosphere too but service was unmatched.

We had dinner there. Fresh oyster was delicious. In the enterance Mehmet Mustafa welcomes us, he was so kind . Thank you Mehmet Mustafa for your kindand warm welcome.

Mehmet was super lovely when I ordered my 10 oyster! All food arrived promptly. Very happy with the service today.

well worth the price burger and lobster roll set not recommend the pasta

Delicious. I had a lobster roll and mac and cheese once. Delicious.

food is lovely very warm welcoming from Mehmet

I had a wonderful experience at Burger and Lobster Soho, and I was warmly welcomed by Mehmet Mustafa. He made me feel right at home as soon as I arrived. Excellent service! I can't wait to return and relive this amazing experience. Mehmet Mustafa is such a warm-hearted, friendly person. Thank you

Had an amazing experience at Burger & Lobster Soho! The food was fantastic as always, but what truly made our visit special was the exceptional service from Mehmet. He was incredibly attentive, friendly, and made sure we had everything we needed. His positive energy and professionalism added so much to our dining experience. Huge thanks to Mustafa for making our night even better – we’ll definitely be back!

Really lovely place in the heart of Soho, the host sat us down and let us browse the menu before the restaurant even opened for service. Our waiter Carlos looked after us very well, explaining menu and going out of his way to serve me an off the menu cocktail. Food was stunning and served quickly, would happily come back.

We had very tasty food there. Mehmet was super kind and helpfull . He welcomed us warmly. Highly recomment to taste food and especially lobster. Thank you Mehmet for your warm welcoming.

We had a lovely time. Carlos was amazing with the service and was really helpful with the menu and helping us choose and giving information about allergies. Recommend everyone to come here.

I’ve eaten at this location and others on multiple occasions. The food is quite good. My issue is with the process. Tonight, for example, I came in to sit at the bar. The security guard at the front told me I needed to wait to talk to the hostess, which is ridiculous for a seat at the bar. As it happened, the person he pointed me to was preoccupied so I looked at her and told her I’m sitting at the bar. At that point a second hostess came up to ask if I had a reservation. Remember, I’m the only person at an empty bar at this point. I hardly think asking about a reservation is necessary. Besides, how many people get reservations to sit at the bar? Before she gives me the menu, she wants to “register” me. Having been through this ridiculous waste of time before, I knew this is a thinly-veiled effort to get my email address. Absolutely not necessary. You should make it easy for people to eat at your restaurant and you should welcome them with open arms. Please understand, my issue is not with the hostess personally. I know she’s doing what she has been asked to do. My issue is that the process is ridiculous and not friendly. Whether or not I come in again is an open question. If I do, I sincerely hope you’ve redeployed and retrained the Dining Prevention Team.

I didn't catch her name but the lady from Bolivia was incredible! The Pakistani guy as well.

Carlos was an amazing waiter/table host…

The staff is quite nice especially mister Adnan, he is very polite and well mannered.

Burger & Lobster in Soho offers a chic yet relaxed dining experience, focusing on fresh, high-quality ingredients. Their Lobster Roll is a standout, with buttery, tender lobster in a soft brioche roll, paired with crispy fries. The burgers are equally impressive, with juicy, flavorful patties in a perfectly soft bun. The atmosphere is vibrant, and the service is attentive, making it a great spot for both casual meals and special occasions. A must-visit for fans of seafood and gourmet burgers.

Carlos provided us an incredible service. His recommendations were excellent.Carlos provided incredible service. The lobster croquettes were delicious and Dessert as well.

Good place to visit cooperative staff specially Mr Adnan is very professional and superb person

Carlos was our waiter, really nice man, good food and service

Great food and drinks. Carlos gave us great service and added to the overall nice experience.

Burger & Lobster Soho is a great place. Great ambience and fantastic food, specially the Lobster rolls. Thanks to Adnan for making our visit memorable.

Tasty lobster roll and wagyu burger! Love the combo

Me my brother attend the restaurant around 7:10 had a lovely dinner, andras gave us 10/10 services, had a little uncomfortable situation where a man came in and just sat down but Andreas help and sorted out this issue very professional.

It was delicious. Service was fast. A child-friendly environment

We had a wonderful time. The lobster roll is a must!! Adnan who served us was very helpful and had great recommendations from the menu! Highly recommended!*****

Carlos made our day- what a lovely meal and even better service.

Thanks Carlos for your perfect Service. It was the best Choise to come in her for the Lobster&Burger Combo. We will definitly come back some day.

Great food & friendly service from Carlos today, we will definitely be coming here again!

Everything was amazing at the restaurant! The food, service, and ambiance were perfect. I would like to give a special thanks to Adnan for making this experience truly exceptional. His hospitality and attention to detail made all the difference. Highly recommended!

Carlos was amazing!! Super delicious food and perfect atmosphere :)

Carlos is just the Best, he deserve to win

Nice place, very good service thanks to Carlos.

Well-appointed restaurant with fast service, but if you want to treat yourself to a lobster, move on. It's bland and tasteless, we're sure it's frozen, but it's OK with decent fries.