Based on 62 opinions finded in 1 websites
Based on 62 opinions finded in 1 websites
Nº 486 in 803 in Southend-on-Sea
Opinions
Spot on. Best Chinese in the area
Mark Seaton . 2024-07-09
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Excellent food at a reasonable price, absolutely recommend
Stuart Hedges . 2024-04-17
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Used to be amazing we had 1 bad experience last time. Decided to give them another try as everyone deserves a second chance. They were very rude and hung up. They should accept they delivered poor service last time and accept it. Never mind their loss
james allaway . 2024-03-02
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Ordered a delivery. It came quickly and the delivery person was happy and friendly. Good tasty food.
Darren Middleton . 2024-01-13
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Absolutley lovely authentic food. Not my usual chinese but very impressed with portion sizes and flavour..... Was recommended by a friend and I was not disappointed
J D Steane . 2023-12-23
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I thought I've found an eatable Chinese takeaway. It was good at first and now it's literally going down hill. One of the counter staff is rude and the owner unable to take order properly, keep making mistakes. The food are getting worse tasteless and burnt. Not one Chinese takeaway is able to maintain their food standards. Either they keep changing chefs or they just can't cook. A proper chef style of cooking can never change especially they cook daily but chefs over here are not well trained.
Evelyn Wong . 2023-09-30
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We have ordered from here a for a few years now. Unfortunately they have defiantly gone down hill. Food seems to be off when we get it. Chicken is slimy, and the duck has been green on a few occasions. It’s such s shame we really used to love it but it’s no we’re near how it used to be and we always seem to have an upset tummy the next day. We will no longer be ordering from here due to concerns for the food and hygiene standard.
Alice Edwards . 2023-06-14
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The best Chinese in the area! If you love king prawns then they have the biggest and the best. Very reasonable priced and the food is always on point.
Kara Hughes . 2023-04-03
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Best Chinese in town. Food is full of flavour and not super greasy like other places. Spicy dishes are actually spicy and can request modification of any dish for dietary preferences. Reasonably priced and always quick delivery too.
Jamie Marlow . 2022-11-19
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Always polite and friendly service both when ordering and the delivery drivers. Food is always nice and prices are reasonable. Definitely recommend.
Jon King . 2022-10-22
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Very impressed with our food tonight, ordered around 5pm and delivered right on time. More food than we could eat so definitely recommend.
Josh Williams . 2022-01-14
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The delivery drivers use the bus stop outside as their own private car park and when asked nicely about it I got a bad attitude reply still always parked their they just dont care about customer comments
shock wave enterprises . 2021-09-12
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Tough as old boots Chicken and especially the Beef. Decent size portions but tasteless , the chicken in yellow bean sauce is awful. Burnt , hard , crispy chicken and chicken with chilli and salt starters. Very sharp , rude old lady on the phone/ front counter that always seems to be ill with the sniffles and a bad cough while not wearing a mask is enough reasons to swerve this place. Famous Chef or Lucky Bamboo far superior in all aspects. Avoid at all costs !!
Paul Connor . 2021-08-16
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Excellent service food amazing will definitely be using again best chinese around
Tracey Smith . 2021-05-21
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If you haven't tried this yet then you must.....nothing short of excellent. Not oily, not greasy.....perfectly cooked vegetables, not hard, not soft and squishy, just right. Can make dishes spicier with chopped red chilli, just ask. Food is as good on Tuesday night as it is Saturday night.
Lester Hugill . 2021-02-11
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Stopped off at Just Do Eat for chips , these are the worst chips I have ever been served. Hard and dried up like had been sitting there the past few days. None of us even touched one of the them straight in the bin. Disgusting that chips are served upon this state
Natasha Layzell . 2020-07-28
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Great food and service .... value for money
Donna Madle . 2020-06-13
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Favourite takeaway. Love their Chinese food and love their fish and chips. Their staff are wonderful and friendly especially Karen and Mandy.
Lesley Goldby . 2020-03-17
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Rapidly becoming one of our favourite take-aways. Not many in the vicinity combine Chinese with fish 'n chips. This does very successfully. Their lunchtime Chinese "specials" offer excellent choice which are very good value. Normal Chinese meals are good value with generous portion sizes. The comprehensive "chippy" menu is also tasty and well-cooked
john adsett . 2019-11-29
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Although food was hot whatever oil they cook it in I suspect was the reason both me and my husband was ill after eating here
keira birch . 2019-11-01
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Not as good as the previous shop for the chip shop side, chips undercooked and batter for sausages not the same
Hodgson vids . 2019-05-27
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Too expensive for whats on offer
Stephen Noe . 2019-04-18
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Fish the die for. So carefully cooked and well presented. The batter and fish melt in your mouth.
Steve Pearman . 2019-02-27
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Lunch time specials good value for money
Michael Burrow . 2018-12-13
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Nice an clean did not like the batter
roy goodfellow . 2018-11-28
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Wouldn’t recommend. I used to always go here to get my food. Been here tonight and the chips were raw potato inside. Hard potato it was disgusting. Owner said there’s nothing wrong and it’s just the way the potato is never experienced something like that before..such a shame was amazing before it was taken over!
callum everitt . 2018-10-28
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Used to be my go-to for a great chicken curry and chips (for 20 years or so.) Sadly, Hong Kong House is no more and under new ownership. The new place is ok, but nothing special. There are better Chinese takeaways in the area.
James Lacey . 2018-10-28
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Good food, best chicken curry around ,fast polite service
Paul Mound . 2018-09-30
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Lovely ladies in there, food is not bad.
J . 2018-06-30
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Couldn’t fault the food or the customer service. Would definitely recommend and will be ordering again!
Zach Inwood . 2018-06-02
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Been getting take outs here for years never been disapointed
David Oddy . 2018-03-25
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The food here is reasonably priced, good quality and excellent portion sizes. I have had the fish and chips and assorted sausage s plus a numbers of dishes from the Chinese menu and I have not been disappointed. The staff are friendly and I can thoroughly recommend Hong Kong House.
Michael Robbins . 2017-12-30
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Very good food and lovely people
Zuki Babi . 2017-08-15
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The best! Shame they are currently CLOSED
James Hicks . 2016-11-12
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Great tasting food and always have friendly staff
Glen Bentley . 2015-01-17
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We have used the Hong House for over 30 years, ever since we moved to Eastwood, always had top class food, for the price by friendly staff.
Gerald Mance . 2012-10-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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39 Opinions
Absolutely appalled by the experience we had on Sat night. Booked a table for 11 people (family came down from Ipswich, a yearly catch up). It was booked a couple of months ago and confirmed on the day. Was never told there were a few sittings. Our meal came fairly quickly and all was good up to that point. As soon as our meal was finished so our bill came which we never asked for as we were still drinking. They never even asked if we wanted a dessert or further drinks. We sat for a short while but was asked to leave as they needed the table. We were fuming as it had only been just over an hour since we got there. A long way to come for an hour. Needless to say we will not be going there again. So please when booking there make sure they tell how long you have.
68 Opinions
The waitress was an absolute star, she persevered with two pensioners. The fish and chips were a tad disappointing, though the fish was well cooked, the chips were suffering from anaemia. I would struggle to describe the mushy peas but my wife's side salad was brilliant. All in all, a little disappointing, though we would go again.
57 Opinions
We visited for my husband‘s birthday. We were a table of five and arrived at 7 pm. On arrival. We were the only diners in the restaurant. Three other tables were occupied by the time that we left 9 pm. This was a sat night. The menu has changed fewer choices or maybe fewer fine dining choices. The signature dish seemed to be the steak either steak on the stone or cooked so we opted for steak. The menu even contains a little joke. “Don’t ask the chef to cook well or medium well “ I opted for medium rare so when it arrived, I struggled to find the pink meat. I also ordered some garlic bread for our daughters, it arrived smothered in cheese but no mention that it would have cheese both daughters don’t eat cheese . The waiting staff require additional training. A female server. Didn’t even apologise when I complained about my steak instead told me it would be a further 15 minutes for a new piece , that wouldn’t work as everyone else had been served. They would’ve been nearly finished when mine arrived. Her solution was to scrap the order all together, but I came to a restaurant to eat. That wasn’t a good solution, the senior server, or maybe the manager later came over and offered to compensate for the steaks and provided a discount, which is really good of him, the chips could’ve been triple cooked for that crispy restaurant feel they suspiciously look like they may have come out of a packet also . After we complained about the steaks, we didn’t receive any additional service. We had to request a desert menu, being gluten-free. I asked what was gluten-free on the menu. I was told nothing it’s not completely unusual but usually you’re offered either ice cream or sorbet. We had the feeling that we were no longer wanted so forfeited the deserts for our table of five, asked for the bill and left, one of our diners was in a wheelchair, no point did anyone offer to open the door so we navigate of the double doors ourselves and left disappointed . Positively the cocktails and the beers were delicious. My recommendation would be hire some staff that smile or are attentive, become a bar and do what you are good at. This used to be one of my husband’s favourite restaurants in Southend. I’m not sure will visit again though. Bad times!
1158 Opinions
Lovely atmosphere..good quality food..excellent service.couldnt fault in any way..staff great..especially Lisa who was top class waitress with personality to match...great night.
25 Opinions
Really disappointing as the place seems to have gone in rapid decline - why do you only seem to stock hampers for everything? E wonderful selection of cheeses in the filled cabinet has been replaced by tacky gift hampers and boxes - it’s feels like a Christmas stall. While the deli food is still pretty amazing and very tasty - the truly delicious Dirty Rueben is worth every single penny, the homemade lasagne (both beef and vegetable) is great and the cheeses and antipasti never disappoint, but it’s become hugely overpriced and service has declined too, it’s not friendly. Some staff are, but some means I won’t enter so I don’t have a row about the sour faces! Dark haired young lady with wonderful body art tattoos - smile, or get a new job where you don’t need to face customers. I hear her be aggressive to other team and NEVER EVER is welcoming. Almost a deterrent. I remember when I’d have conversations with the teams years ago and chat about the days while filling the basket with wonderful foods, those days are gone. A huge shame, as it is good food, but ditch the hampers all year round, and tell the team to smile.