Based on 8 opinions finded in 1 websites
Based on 8 opinions finded in 1 websites
Nº 588 in 722 in Stoke-on-Trent
Nº 21 of 23 Chinese in Stoke-on-Trent
Opinions
Have always had our takeaways from here all of a sudden they can't deliver to me as it is to far 2.5 miles so sorry you've just lost a regular customer I'll spend my money somewhere else
jeff ten . 2023-07-30
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Looking at the reviews which were really good ..my friend and I ordered a Chinese. I had to ring a few times as it hadn't arrived ...it took an hour and 15 minutes to arrive..we had a 10% discount. We were so hungry but what a disappointment was it..my friends was cold and mine virtually the same. Her chips were dry and hard and the food was cold. I contacted the Chinese to express my disappointment and to ask if we could have a refund ..he says yes but you would have to come and get it. He wasn't very apologetic and quite rude in manner and put the phone down on me. I've tried to ring several times but no answer. What a surprise !!!!! Rate Thai Chinese 0/10 !!!!!!! How they have got top ratings I do not know.
Jayne R . 2023-02-09
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I've had a few meals from here now and it's well worth a go very tasty and very enjoyable will be ordering from there again
Shaun E . 2021-09-09
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Ordered beef chow mein and it smelt disgusting and it looks like it was mushed up bad quality food and I wouldn’t recommend it as I wouldn’t of fed that food my dog
Georgiaa W . 2019-07-31
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Good food plenty of choices.comes quick and still warm chicken fried rice our favourite and steak .well done to all
Jacky M . 2018-06-19
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Never ordered from here before but will from now on the duck in plum sauce was amazing - big portions- all hot
mrssmirnoff . 2018-01-04
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I frequently order from Jumbo House and I am never disappointed. The quality of the food is fantastic. Items such as the barbeque sauce is obviously homemade and the quality shows. The portion sizes are mind blowing. I have tried numerous Chinese take aways in the past where little amount of meat is present and dishes are simply bulked out with vegetables instead. At the Jumbo House however, if you order a duck in plum sauce for instance, that is precisely what you get! No other Chinese can match the value for money you get here. The staff are very friendly and courteous. Plus we often discover a surprise free gift in our take away. Usually in the form of prawn crackers, spring rolls or onion rings. For which we are incredibly thankful. How anyone could possibly give this takeaway a bad review is beyond me. I can not recommended the Jumbo House enough.
424ianl . 2016-10-17
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I spent £32 on a meal and it is the worst Chinese meal we have had in 30 years. 1. Prawn toast was over cooked 2. Mushrooms were uncooked 3. Chicken chow mein was greesy with no flavour 4. crispy duck over cooked and very dry. served with little or no salad the list goes on. I Did complain but got no callback from manager
Kashmir M . 2014-08-10
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138 Opinions
Good food portions Very nice hose special (House special chow mean in sauce 😋)
3078 Opinions
This place has had some questionable reviews in the past but don't let this put you off trying. I don't know whether there has been a change of ownership but I have made this a regular stop. Quick service whether delivery or collection. Their Set Meal Deal is a steal in my books, Yung Chow Fried Rice, Duck in Black Pepper Sauce and Crispy WonTons with Sweet and Sour sauce for a very reasonable price. Sauce is flavourful, meat tender and comes with good variation of vegetables to round out the meal. Last time we went they have Siu Mai on offer, if you're a fan of steamed dumplings these are worth picking up, exactly what you expect from an authentic Siu Mai. The only thing that knocks this place is that you can have a differing experience every time you go, your sauce may be more or less thick and with a slightly different flavour. The vegetables in your meal can be different or the amount of meat. Although never at heavy detriment to the meal it can be detract from the meal.
412 Opinions
Found this place a few months ago and loved it but tonight the food had clearly been rushed! Beef chow mein dry and had no flavour. And salt and pepper chips were plain. It was 22:20 when I ordered so they must just leave out any flavouring to get out quicker. Disappointed.
90 Opinions
Unimpressed! Tells you to speak to staff regarding allergies. Asked for something to be made without soy. Only to be told that they don't do that! Wtfeck?!
219 Opinions
Ordered food here to be delivered at home. My order was completely messed up, only thing right was the chow mein. Everything else was not what I ordered, despite me leaving specific notes.