Js Roast To Go in Plymouth

We’ve never been to a full on high street mega Harry Ramsden restaurant, only to what we presumed were branded franchise chip cafes at motorway service stations, most recently but still a decade or more ago at Exeter. The Plymouth/Devonport delivery only arrangement is I suppose one further down the ladder but it has all the regalia. We’d been gardening and drinking and this was the local delivery option with the least waiting time and an air of reliability. We could have but didn’t bother tracking but they arrived much quicker than expected. Tidy robust paper bag, no fancy insulation but the contents were still hot and there were surplus handfuls of salt finger and sauce sachets. (Much better than those places that wrap crisp fried stuff in plastic that leaves it all soggy and steamy when it arrives!). The fish was marginally dry and the coatings of the scampi a bit hardened but the meal wasn’t bad for what we paid. All these things are enhanced by copious amounts of decent ale and outdoor plonk.

We’ve been here a few times for a “quick coffee” and it’s always a bad experience. Usually I wouldn’t write a review but today we visited and the same bad service happened again. Loads of staff working & chatting behind tills, took no notice of us when we were waiting to be served. It was pretty empty at this point. It seems they’ve hired copious amounts of staff, so we couldn’t quite understand why the service was so slow. we ordered a croissant to go and waiting 5 minutes for someone to grab the croissant out of the front container. We asked two times for the croissant and rather than the staff going to get it, they would speak into their headsets… waiting for someone else to get it. Staff were miserable and slammed a plate down with it once they could be bothered to serve. Honestly worst Starbucks I’ve been to (a judgement I’ve made after multiple visits).

We buy pasties from hear most weeks, really disappointed with one of our pasties today, looked like Frankensteins Monster of a pasty, should have taken it back but meat a trip back to the shop, Really poor to sell such a misshaped product 👎

Placed an order at 7pm which should have been delivered at 8.20pm.. no show, tried calling but the phone is just ringing.. meal is all paid for but no idea where it is, awful service, such a shame as it was a decent takeaway for years, this is the first time in a while I’ve ordered, never again!!!

I ordered for delivery. When my food came it was all cold. The chips were hard and inedible even after being warmed in the oven. The onion rings were soggy. The meat on the burger was ok although cold. The bun was soggy. It was all very sad. I thought eating in might be better but after seeing other reviews I will pass.