JRC Global Buffet in Cardiff

Been to the previous JRC down the bay and always had a good experience, sadly not this time food was cold not much selection i witnessed numerous people complaining about cold food and even one family had raw chicken. Hopefully just teething problems with new restaurant but i won’t be heading back.

Awful food, most of the food was cold, the curry was just sauce with no meat, hardly any deserts, awful Italian food. Not worth the money or the hype. Won't go again.

Dreaded going here because of the awful reviews,but my daughter really want to try it out. I'm glad she convinced me,the food was lovely and plentiful,I didn't even get around to trying half the food. What I did have and see was lovely. I had noodles,crab cakes,curry sauce,poppadoms,nan bread,garlic mushrooms,prawn spring rolls,veggie spring rolls,prawn gyoza,veggie gyoza,dim sum,boa buns,bbq ribs,ice cream and sweets.my daughter had a lot of the same but also,pizza,cheese cake,brownie,coconut cake. I also saw loads of different vegetable options,two different soups,seafood dish,fish curry,crab curry,salad options. The staff were attentive and polite,the toilets were clean. We plan on going back in the evening when there's sushi etc on offer.

Don’t bother even less to chose from than when at Cardiff bay.rude staff especially on the bar it was quiet when we went a pram in the way and bar man wanted us to move down to order two drinks. Had Cardiff city boots in suposidly black bean sauce ! Still chewing it now and not a black bean in sight . Sweetcorn soup must have had auger in it very very sweet as was the ribs , only tinned apple for dessert or watery flavourless ice cream will not be back also car parking round here dearer £13.50 for 3hrs

I would have scored 0 if l could .We have just left the restaurant now Sunday 21stApril we are very very disappointed.The food was all cold each plate l tried to replace was all the same cold and tasteless.We have gone to JRC multiple times whilst it was in Cardiff Bay but we were looking forward to treat ourselves at the new premises.l asked for my money back which eventually l got for one of us .It took us about 30/40 min to finally get my money back although my husband did eat it was just just a little bit as he was not satisfied too but didn’t say anything at the time he only ate a little salad and some cold fish and rice .They didn’t want to give me the refund but wanted to give us a free entrance for one for next time ,l strongly refused as we will definitely not be going again .

I used to go to the Global Buffet when it was at Cardiff Bay but wanted to try it in its new location in the centre of Cardiff . I was impressed . The presentation of the food seemed much better than at the Bay and the variety of dishes was much more . The fresh fish was excellent and the Crab and duck were very good . I tried various foods from different countries and enjoyed them all . The desert section was much improved from the Bay as was the selection of iced creams . All in all I had a really good night out and £25 for all you can eat seemed a reasonable price considering that even a modest takeaway is about 2/3rds of that price . The decor was pleasant and there was ample room to move about even though the restaurant was 3/4 full . There were tables full of birthday celebrants and the free birthday meal is an added bonus .

We decided to go here because when it was down the bay I really enjoyed it. However this was our first visit and safe to say our last. We got there at 2pm and we were told the buffet would be going away in 30 mins which was fine, when we went to get some food the buffet was practically empty! A few slices of pizza and scrapings of noddles, There were no desserts and i understand they were going to be taking food away in 30 mins but having nothing out is ridiculous. People are still paying money wether you have an hour left of service or 20 minutes! Don’t let people pay only to sold scrapings!

Plenty of choices, but they lack freshness, especially deserts, and ice creams are bland. However, despite the variety, my experience left much to be desired in terms of the freshness and temperature of the food. The flavors seemed muted, suggesting that perhaps the ingredients weren't as vibrant as they could have been. Service and ambiance were good, but tables are very close to one another as some people don't feel comfortable having seated very close.

Originally had been to Cardiff bay so hoping for a better experience. My daughter couldn’t wait as her 21st birthday celebration with family . Booked for 1230 . First impression lovely entrance , kind of stopped there . Food very underwhelming, no taste , and the chicken was chewy and not pleasant , curry no taste and alot or food had gone and not been replaced which was strange as only just opened half hour before . Considering this was for a celebration and just only just newly opened we were expecting much more . Unfortunately we won’t return .

Not sure if it’s because they have moved but very disappointed, been going to the global buffet for years for different occasions £25 per head used to cover your soft drinks but not no more extra £3.00 for a pint of coke , food lots of dishes empty , when I asked about the prawns I was told none today , now I only go there for the seafood so I had to change to an all meat strategy, but a lot of the food was vegetarian a few dishes that were chicken and a bit of pork the duck was over cooked and hard we took 14 people with us and we were all disappointed, we won’t be going there again.Parking was another problem if your driving there try to park on the streets by the tram sheds and walk under the bridge

I visited JRC Global Buffet this afternoon having seen that it had moved next to the Millennium Stadium in Cardiff City Centre from it's previous home in Cardiff Bay. The entrance to the Buffet is impressive. A lot of effort has gone into making it eye opening. I also think paying for your Buffet at the start is a good idea as you don't have to wait at the end for your bill. Unfortunately the Buffet itself at lunchtime today was disappointing. I approached a member of staff to ask where all the food was as lots of displays were empty (see photos). Apparently the Buffet is full of food at Dinner time. The Buffet was mainly Chinese and Indian food at lunchtime today. What was on offer was ok but for a Global Buffet you expect more. For example I couldn't see any Mexican food, Italian food (there was Pizza slices though). I couldn't see Burgers. I couldn't see a Cheese Selection. The Salad options seemed to be limited. Also the plates are light weight plastic and therefore cold. By the time I got my food back to the table the food was luke warm. I also noticed that it seemed to take a while for food to be replaced /topped up. I gave up waiting for fresh Naan. I won't be going back any time soon.

Was excited to go to the new JRC world global buffet in Cardiff today to celebrate my brother's 40th birthday. They have moved from Cardiff Bay to the city centre. As I walked in I was impressed at the entrance and how elegant it looked but when I walked into the dining area I was disappointed at how small and crammed it was. When it came to getting our food, the food serving areas were disorganised and confusing. There isn't much room to walk there and you're bumping into people regularly. The food was bland and nothing like what it used to be at the former Cardiff Bay restaurant. Things have gone down hill since they moved to the new restaurant. They've got rid of the refill drinks and instead you have to pay for a pint of Cola for it to last you for the meal. One of our party asked for a specific food that was empty at the time they went to get food. We were there for over an hour and in all the time we were there, the member of our party had to ask 3 times for this food and it never came. Shocking. Very disappointed and I'm afraid it isn't as good as what it was at the previous site in Cardiff Bay. Will be avoiding from now on.

Lovely place for family gathering or just a treat

excellent chinese buffett. lots of fish n prawns. we love squid and it was lovely here. highly recommend

Nice restaurant, very tasty food, good prices, a bit to dark in the areas with no windows.

No smile at any point from any staff, no welcome, very poor choice of food and even worse quality and temperature, far too many rules and signs ranging from age and height restrictions to not tolerating abuse of the staff, very strange view when first up the stairs of a few board with 'do not touch' labels on them and some strange plastic food, odd barriers to get in which felt like an airport and the guy who sat us didn't say a word and just handed us two glasses instead of putting them on our table. To be kind I've given two stars but I'd almost rather have got a tesco sandwhich and sat on a bench. Never again.

poor quality, cold food. Really disappointing. Don’t go. Both me and my partner felt unwell after eating here last night

A good selection of food slightly limited in is range of Asian foods, but because they also do pizza and salad as well. However the desserts are the best I have seen in a buffet. Cheesecake, Eton mess, ice cream in tubs and fruit. They also have a refillable sorry drink option. And amazing hedgehog bao buns All in all a top evening out in Cardiff Bay

The price and the food was good enough, staff were nice, but the toilets need some attention! The lighting in the toilets were not great. The taps were so annoying, those that you have to press or the water won’t come out which is not nice nor hygienic.

Very disappointed to be honest, the food wasn't too bad but it was cold. On the other side deserts were worm. No joy

It's a great place to be with nice meals 😋

Can here for my sons 21st, staff very friendly food was good but some needed attention, icecreams were all melted and food not hot enough. Deserts were lovely. Kids enjoyed there evening. Such a shame about the toilets, you couldn't sit too close to the toilet as that would be all you could smell. Hopefully all sorted by our next visit.

Worst place I have ever been too. The staff was terrible, rudest staff I’ve ever met they just make you feel uncomfortable, messed up our group, didn’t give us cups so we had to run around to find someone to give us the cups we paid for, gave us water cups instead without telling us to fill them with water then made us pay extra for putting pop in the water cups without telling us anything. 3 staff would just stand by our table and stare at us the whole time we were eating until we left. The food was tasteless and just not good for how much it costs. The floors were so sticky you stick to them when you walk and the bathrooms have almost no lights so you can’t even see in there. Go somewhere else this was a terrible experience for my trip to Cardiff.

Lovely setting but being sat in a really dark corner wasn't very nice. Food was good but I didn't find that much selection for the price?!

This was Mother's Day, we enjoyed the food but the toilets were disgusting. Dark to hide the filth and a queue of ten ladies in the corridor waiting. Of the three ladies cubicles, two were locked and the one that was open had no catch on the door let alone a lock. The two pig trough sinks were half full of water not draining out and full of horrid stuff in there. We were told the gents toilets were no better. It makes one wonder what the staff toilets are like and how hygienic are the staff?

Lovely place, my daughter thought it was amazing

Absolute rip off of a place. Front of house staff so rude. Over priced would not recommend and would NEVER go again My daughter has just turned 13 and because she is tall she was charged full price!!! She doesn’t eat at the best of times and ate 3 mouth fulls is never a big eater yet staff charges her based on height!

Been loads of times before food standard has gone down hill and the price has gone up a lot..... Wouldn't recommend

Front of house staff so rude. Over priced. My daughter just turned 13 and because she is tall charged her for adult price. My daughter is not a big eater anyway and literally ate 3 mouth fulls as she hated the food. There was no understanding or reasoning it’s based on height and not age which isn’t fair at all. The food was tasteless, tables were stinking and full of sauce which hadn’t been cleaned Would NEVER recommend or return

Cold plates...tepid food.... unfortunately it was not as good as previously experienced.....tepid food..cold plates not good.

First time here, wouldn't rush back!

Food was OK for buffet, budget menu, get what you pay for kind of deal.

I found the food here rather bland, no taste, it's a so so buffet. I found the soft drinks abismoul, so watered down, they must have a massive profit margin. Would I recommend No, would I go again? No.

Love this place. The range of food is the best anywhere in Wales. The staff are amazing and go out of their way to make your visit great . Price wise I've never found a place to beat it.

Really bad experience, the food was cold and the worst thing is that when you are paying 25 pounds for meal,I think they should include soft drink in that,but it was not, and I struggle to get water also. That's insane.... not worth it...

Food is very good for a busy buffet... warm plates, heated. I'm more than happy to go back..

Great staff...poor quality of food

wouldn’t even come back for the free meal 27£ rip off man feels half dead

When did a meal with the wife, both enjoyed the food, and know we over eat has we was leaving the place, would return

This is the place we come to when it's a family birthday, Good choice of food and the kids can try new things

Very disappointed with this restaurant we go there every couple of months and were not treated well by the receptionist . There was a terrible sewage smell coming from toilets and the whole place has declined not worth visiting again not the same as it used to be .

I have dined at many buffets in the UK, including Birmingham, Leamington Spa, Swansea, Swindon, and Cardiff, but the JRC buffet did not meet expectations compared to others I have experienced. Here are the reasons: * Most of the non-vegetarian food items were not served hot. After my first plate, I felt less inclined to eat more. (I am not sure if this happened on the day of my visit, but when I went with my family, we were completely disappointed.) * Plates were not cleared from our table, not even once. Each time, we had to place our used plates on vacant tables, which was disappointing and made us feel like leaving soon

cold food. seriously unedible. they offered to warm up my indian and my partners sea food. no thanks, we had a refund and left

We used to love coming here. Gave it one more try then realised it’s gone down hill! £95 for 3 adults and half price do or a child, 3 drinks … food not upto the standard it used to be! Not being replenished, empty dishes left on the hot plates…

Held a party here , the food was amazing , the place was very clean and busy!

Amazing food and such a great selection of different cuisine. Definitely get you monies worth

Food selection was incredible, everything tasted amazing, could be a little warmer in heat but all in all a fab experience here, definitely recommend

Dreadful food, awful customer service, horrible atmosphere, avoid if possible

Avoid we came as a family the other day and everyone of us who had eaten there that day have all come down with severe vomiting !

Really lovely food and lots of choice. Great offer of free meal if it's your birthday. Fairly busy for a Monday night.

Excellent variation of food. Love it

Family birthday meal. Everyone enjoyed it.

Good food, plenty of choice, but there was a strange feeling that the staff was waiting for us to leave.... As soon as we got up, someone ran over with a cloth and took care of other customers.

Je dirais que le service étais plus que désagréable.....on est déranger toutes le 2 min sans avoir terminé nos assiettes. Les toilettes une horreur j'en dirais pas plus.😡 Pour le prix on ne peux pas dire que ça mérite....aucunement. 24 pounds par personne. Je déconseille vivement.

The meat is so hard. I feel sick

I visited after work where I meet family who had been to the theatre. The service was poor on arrival, unfriendly and limited staff available to help. The food is OK, however some things will were warm not hot, while some was very dry, I guess that's the risk of buffet. They seemed a grubbiness to it the toilets seemed to have the lights off or low so you couldn't see how clean they were. The decor was dated. The lift was out of order so one party carried their member in a wheelchair up from the ground floor to the first probably bout 60 steps or so... 😢They were not advised on booking this 😡 In my opinion it's expensive for poor food quality but a wide choice... Not really worth it!

ABSOLUTELY TERRIBLE !!! Went around 4:30pm which is when they open for dinner and there was absolutely zero atmosphere or even a bit of music to help with the awkward silence. There’s a very limited range of boring foods and to top it off every item we ate was lukewarm at best. Paid £52 for myself and partner and everything was dreadful. As someone who works in hospitality i dont understand how every item of food was cold as soon as the doors were open for customers. The food was clearly leftovers from the previous day and was left to stay under a heat lamp to “warm up” rather than hot fresh food for the customers that PRE PAID before getting to their table.

So first thing is the quality of the food is super low, curries are extremely watered down, meat severed over the Japanese counter is tough and rubbery, the ice cream is just plagues with ice crystals, although the place is marketed as a global buffet, it's extremely limited, they have gradually removed options over the years and it shows. Cutlery and plates are generally greasy, the plates especially at the base Been going to this place on and off for years but last nights visit will be our last for sure

It’s a bit annoying they don’t do lunches. The prices they charge are ridiculous. It’s not worth the price. I’d pay max 20. The fact that they charge for the drinks separately as well is outrageous. The receptionist at the front is very quiet and I couldn’t hear what she was saying. The cutlery was dirty

Won’t recommend , Sushi is gone, there is no top up. Seeing staff pressing their phones while working.got a lot of food is gone ,no staff top up .very disappointed.no value for £22

Lots of variety of good quality food

Mixed Bag at JRC Global Buffet Cardiff: Tasty Food, Freezing Night My wife and I ventured out to JRC Global Buffet Cardiff for her birthday, initially drawn in by the free meal offer and potential variety. While the food itself was decent and offered a good selection, the overall experience was unfortunately let down by several factors. Positives: Tasty food: I'd commend the quality and variety of the food. Plenty of dishes across different cuisines were well-prepared and flavorful, offering something for both of our palates. Decent selection: From Asian favorites to Western staples, the buffet spread was extensive enough to keep us interested and exploring different options. Free birthday meal: It was a nice gesture to offer my wife a free meal on her birthday, adding a positive touch to the evening. Negatives: Broken drinks machine: Unfortunately, the disappointment started early. The unlimited drink top-up we paid for was rendered useless as the machine was out of order the entire night. No apologies or alternative beverage options were offered, leaving us with only water and juice (not ideal for a birthday celebration!). Freezing temperature: The restaurant was uncomfortably cold throughout our meal. We huddled in our coats, trying to enjoy the food while shivering, which significantly impacted the ambiance and comfort level. Lack of alternative solutions: When we raised concerns about the broken drinks machine and the cold temperature, the staff's response was underwhelming. They didn't offer any apologies or proactive solutions, leaving us feeling unheard and slightly frustrated. Overall: Our experience at JRC Global Buffet Cardiff was a mixed bag. While the food and selection were decent, the broken drinks machine, freezing temperature, and lack of alternative options from the staff significantly overshadowed the positives. I'd say it's suitable for a quick, budget-friendly meal if you're not expecting a top-notch dining experience or are adaptable to potential hiccups. However, if you're looking for a comfortable and enjoyable birthday celebration, you might want to explore other options.

Not a patch on other buffet restaurants. Food was bland. Really disappointed

Lukewarm food, plenty of it mind and lots of choice, probably not busy enough for them to keep it hot, which is a shame as what they had tasted nice

I have been to quite a few of these places and I found the London one okay. Unfortunately most of these are on the first floor and are extremely difficult for senior citizens to climb up and enjoy the food. Unfortunately, the Lifts are there only for cosmetic purposes, since I have found them out of service in most of the places. A few of the food items did not seem fresh. The Indian food section did not have the real Indian taste. They seemed more bland than ever. I did try to ask for some hot chilies oil to try to make them a little more Indian spicy, but couldn’t find any help either. Because the place seemed a little short staffed. Nonetheless I think I still managed to enjoy and thank you again.

Food standards have dropped in recent visit, I've dined there fairly regularly as the kids enjoy however went with the family on Christmas eve and was disappointed in the food quality, all the dishes where watery and it was limited - for what it costs we will be trying somewhere different next time - Staff as always where very prompt with removing plates.

Excellent my children and I we love the place we bein there so many times

Not the best, food dry and small amonts of each, not very busy so guess they were not replenishing with fresh.

Great food, a variety of choices of food and drinks and plenty of space that you can bring all the girls/boys you “dm’ed” in instagram for a group date. The big bangers were the Chinese and Indian cuisine, give them chefs a pat on the back. Would come back here in a much better attire as I came here wearing a tracksuit and a hoodie and my partner said “you went back to the motherland.” Which I have no idea what he means??

Was a great place for a large group.

Had been to this place on my mates birthday and we were fairly satisfied with the overall experience. Had a variety of choices for non-vegetarians and would definitely suggest to try king prawns and noodles. Recommended to visit on the weekdays as it was very busy on the weekend.

I would personally not call this a “global” buffet. You pay before you go around the corner and no wonder they do this as around the corner is barely a “buffet” !! It has Indian, Chinese, Fish, Salad and Pizza. That’s it. The food was OK. The curry dishes were like soup/water absolutely gross. Garlic bread was dry as anything. I understand it’s a buffet and food is left out however you’d still expect it to be half decent. The ribs were SUPER tough to get off the bone. The Profiteroles were soggy, didn’t even eat them after one small bite. Not sure what was in the onion rings but looked more like fish than onion… The drink refill machine also did not work so paid for “refill” drinks that’s we could not even have. (I asked for a refund and they did refund us for our drinks) Would not recommend, there are far better places to have a meal for £22. I compare this to Za Za Bazaar in Bristol which is 10000% better in my opinion.

Food tasted quite average.. also the area that we sat was too dark and they wouldn’t let us change the seat even there wasn’t full at all..

Had the rable I requested when I ordered. Food is always enjoyable and we enjiyed a family meal and mybhubbys 40th birthday there . My husband ate free because it was his birthday so it dudnt seem so dear then.

Good choice of food, not as Chinese centered as Cosmo was. Descent quality.

Great staff, food Great, definitely a try if you're in the Cardiff area 😀 No wheelchair access available 😢

From one of the best experience ever I have

A wonderful mix of food for all different tastes, tables cleared promptly

At reception my experience felt like I was at the airport going through customs. Not very customer service friendly. No genuine smiles. The man who checked our tickets when we purchased them gave orders to stand over there! etc. (Not very child friendly, I didnt notice any high chairs for infants either, unless you have to request one... Cutlery: no small forks.... only tiny plastic spoons, weren't suitable for 3 to 7 year old children to eat with. The toilet area sinks were too high for smaller height children to wash hands, no safe step provided and the toilets weren't very clean).

Large place, excellent choice on the buffet and food stations. Standard quality as you'd expect. Don't sit near the bathrooms as they were smelly

Food is very good, but the drinks were expensive.

It is a nice place for prayers and worship, especially for Catholic Christians.

Really good food. Loads to choose from. Loved the different bits and deserts were really good. I can guarantee there will be something there for everyone's appetite. Will go again soon.

It was a Monday so very quiet, but food quality was just poor. On warmers too long, king prawns were like mush. I would not go in the week again.

Lovely variety of food. Excellent lamb curry, seafood platter and a surprisingly very tasty crab dish. As usual good choice of fruit and dessert to complete the meal. For the amount and variety of food available I felt the pricing was very reasonable.

Great food, variety is huge something for everyone.

Very basic selection lots of items not replenished quick enough , no music or atmosphere, several of the dishes appeared to be watered down

The best thing is your steak is cooked in front of you. It was delicious

Myself and my wife went for the first time in Cardiff Bay, at this Buffet. We were a bit weary considering the reviews from other visitors there. After checking in and paying around £56 for 2, drinks included, we've been taken to our table. The first one was a bit wobbly, so we chose another one. The food choice was massive, with more or less all the trays full or being filled constantly by the staff there. The taste was as expected, good and fresh. Including the mussels and the prawns. The noodles fantastic, the buns fresh and tasty. And let's not forget about the dessert and fruits. Oh my lord! Well that's something I wouldn't recommend in excess as they had a lot to choose from and tasty. Too tasty actually.

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Awesome food. Great service and help from staff, brilliant receptionist Lucy!!! The range of food was amazing and the prices are reasonable. Desserts are delicious and don't forget to leave some rooms for them. Definitely will be coming back though I do recommend that you book in advance to claim the free birthday meal! Loved and would recommend.

Visited on a Sunday after a walk around the bay, first impression was that it is a large open plan space with as many tables crammed in as possible, we were a party of four so had a side table near the windows which was better than sitting in the centre surrounded by screaming children. The food was fine, not the best buffet food but then I've had worse, a good wide selection for everybody. The poorly behaved children were a nuisance, they'd trashed the desert area and were freely helping themselves to far too much food that appeared to mostly end up on the floor. This isn't the restaurants fault but perhaps it is the kind of place that attracts adults who allow their kids to run riot with no regard for other diners. Overall our meal was fine, food was ok but poorly behaved children spoilt our visit a little so I doubt we would return.

Visited the restaurant with family, chose this place as it was convenient to cater to each taste. The atmosphere of the restaurant is awful as they have crammed as many tables in as possible. The buffet was poor, very poor quality food, many of which were cold or stale. The main disappointment came from how the manager dealt with our complaint, he did not apologies for our awful experience and when we told him we were unhappy to pay full price for all of the meals (which we did not touch), he refused to compromise or knock anything off the bill. Not worth your time .. An absolute budget restaurant, will not visit again.

I re-visited JRC for a friend's birthday despite being hesitant to do so since my previous experience was awful, and it has only got worse. Cardiff Bay has much nicer places. AVOID.

I used to visit this location when it was Cosmo. Had some terrific food there over the years. Going back last weekend I noticed the name change, but decided to give it a go anyway. Inside it looks identical to Cosmo, but that is where the similarity ends.The buffet available was extremely poor, not a great selection and everything was extremely bland. Even the steak from the teppanyaki bar was tasteless and tough.Honestly, don't waste your time. Cardiff Bay has many nicer alternatives than this.

The owners of JRC global buffet should be ashamed. At first eating there seemed like an amazing idea as the building was beautiful. However, the food tasted like it had been left for three weeks and was not appetising to say the least. The majority of the food was cold and not worth eating due to the appalling taste of their vile concoctions. The staff at first appeared satisfactory but then when I asked "what is the best way to eat the crab tidily and politely" I was met with sniggers and the patronising response "you put it in your mouth and use your teeth. " I was absolutely disgusted with how they treated me and will definitely never return. They were lucky I did not ask for a refund! If anyone is planning on eating here, I would recommend you rethink you decision. JRC Global Buffet, you are a disgrace. At least my friends and I managed to make the most of this awful experience so it wasn't a complete waste of time. I did also enjoy the ONLY flavour of jelly.

Always went here when it was cosmo and took both my boys in the afternoon many times there wasn't always a lot of selection as there was in the evening but it was more expensive. Thought we would give it a go since changing over we went on a sat afternoon and was very surprised by the selection of food for an afternoon. Having one child who will eat anything and one who is choosy it was perfect, selection of burgers and all the favourites to go with it that a youngster enjoys! And was very happy with bill I couldn't complain and will be making a return !

Been to the red hot buffet in cardiff city centre which is now owned by jrc. Where do I start apalling not the word. Disgusting levels of cleanliness and food hygiene- plates filthy, floor covered in food, every surface greasy even faeces on Wall of toilet. Food not even edible. Complained to the manager about the conditions service and food to which he responded I know it's 'crap' and also said 'with the general standards it should be shut down' unbelievable. I refused to pay for food but offered to pay for drinks, management then threatened and intimidated me and called the police. Save yourself alot of time and money and stay well away.

When this place opened as Cosmo, the service, food, decor and cleanliness was all pretty efficiently run.Unfortunately standards aren't quite so high these days. The food can unfortunately be tasteless and courses are now eaten on a table full of dirty plates from the previous helpings.Staff aren't particularly happy souls and the toilets are pretty filthy.Such a shame to see standards drop so badly.

Second visit for my Sons birthday dinner.Very good range of dishes on offer, as before.All food (that was supposed to be) was hot, tasty and well kept.Drinks are not cheap, but they are not really expensive either.All in all for £13.99 a head,I think this buffet restaurant is very good value for money, I would recommend.