Jonaki Tandoori in Southend-on-Sea

Ordered via Uber Eats, waited almost 2 hours for the food to arrive before advising Uber Eats it was never delivered. Apparently they tried to call me (they didn't) to say my food couldn't be delivered and that my order would be cancelled, so I was left waiting the whole time pointlessly. Terrible service. Can't comment on the food.

The best Indian takeaway in the world so good !

I've used the Jonaki for my takeaway for over 30 years. I love their food and they always have friendly delivery staff.

Positives: - Friendly, conversational staff; - Reasonable wait time - was in and out in under 20mins; - Really tasty food; - Excellent portion sizes; - Courtesy shown towards community members needing help Please work on: - Quality checks - there was a tiny strip of metal in the gravy of one of my dishes which did *not* come from the tin foil container; - Desserts - the ice-cream flavours come in tiny 200ml containers. They are foamy with little flavour and not frozen well (horrible texture under the lid). I expected a lot more for £4.50 each.

Great food but only received part of my order, when I rang to complain I was told “it’s Friday night” and we are busy! Food was great, however I suggest you pay on receipt and check you have received all your order to ensure you are getting what you pay for!

The best Indian takeaway in the area! The food is always piping hot and delicious, the staff are always so friendly. Highly recommended!

As usual food was delicious. My fav place to order curry.

Absolute joke!! 2 hours for delivery! No apology on the phone, no attempt to help. Don't care about their customers, will never order from again!!

lovely food great value will be ordering again

Best Indian takeaway in Southend

Absolute treat every time I’m down there. Food is always spot on and exactly as described. Hot, tasty and full of flavour. The guys who run the place are always a delight. Never going anywhere else!

Food never got delivered, even though they updated the app saying it has! Never ordering from that place again!!... absolute joke!

Im not one to complain and I get that it’s a Sunday people are probably sleeping but I ordered butter chicken which should be similar to chicken dhansak at least here in london, but Instead I got given Chicken Korma to be told it’s chicken Butter it’s a joke and waste of money If i wanted desert I would have ordered desert!!! Never again!!!!

The worst portion of a main chicken tikka I’ve ever had….6 pieces. Looked so small it should have been a starter. Was also cold when it arrived. Mushroom bhajee was nice and was still hot. Garlic Naan bread was nice. Really let down by tikka though

Over an hour late for delivery which we don’t mind if the food was correct, Food was freezing tasted awful missing items curry’s wasn’t even what they was supposed to be. Will never order from here again. £40 straight in the bin!

A little taste of Indian paradise.

Order was predicted for 30-50mins. 2 hours later and it still has not arrived…. Not good enough

Always lovely food, the best in southend.

First time using this takeaway don’t know why food fantastic large portions reasonable price great service will definitely use again and recommend to family and friends 10 out of 10

Rang restaurant twice to chase order. Received 1.5 hours after ordering. Got a migraine due to hunger. No botification emails to say running late. Would not use again!

Items missing, late delivery, bad attitude on the phone and told me to complain and get over it. Won’t be back rude idiots

Very tasty, hot on arrival, fair sized portions 😊

Really great food - might be the best Indian in the area. New regular! I just wish there was an option to buy a bag of onion salad rather than those tiny pots!

i often order from jonaki and have never been disappointed, once again food excellent, delivered well in side estimated delivery time

Been ordering from here since February 2023 and it is definitely the best Indian takeaway in southend. Only had one problem, that was gave me a mushroom korma instead of a meat and mushroom korma, phoned up, they apologise and gave me a free meat and mushroom korma on my next order. Can't fault the staff, always happy and polite. Food prices are fair and reasonable.

Decent meal, good value, will order again.

Absolutely the best Indian in southend! Always delicious and authentic tasting. Delivery is often longer than stated but we'll worth the wait!

Foods alright but took ages - ordered at 1920 on a wet Tuesday and arrived at 2100 1hr 40 minutes to get 1 mile and app said would be 2030hrs phoned restaurant and just got nonsense be ten minutes more etc.

Lovely food can't complain about anything. We had the set meal for 2 perfect could of fed 3 people.

Food is always good here, loads of flavours and beautiful aroma from their culinary delights , definitely one of my favourites to use when it comes to cuisine from asia

I'm currently out of my normal area, so ordering from somewhere new I'm always sceptical, food was lovely so was more than happy 😁

Although it was late I must say the restaurant was very helpful and the food was to die for was well worth the wait 💯👌

Best Indian food I have ever tasted!!

The tastiest Indian take away in this city IMHO. Tried others over the years, but always come back . Still the best.

Food was cold, and when we called the restaurant, they were not helpful at all. Not satisfied at all.

They helped me in a time of need. Thank you guys, much appreciated. Plus, excellent food 10/10 for service

The best place to order a takeaway, the staff are lovely, always polite and friendly, the food is beautiful.

Food was great,lovely and hot,good portion size,used for many years,I order through website and get a discount

Food never arrives or when it does it’s the wrong items or the food is cold! Avoid this Indian!

Horrible take money from my account and don't deliver food

It was very late over 25mins and was cold

Food oily and didn't sit well. Dansak had unusual flavour as if it had been burnt.

Food is always well cooked and hot, would always recommend Jonaki's.

Ordered and food came within 25 mins, best Indian in the area 👍

Always amazing food, has my mouth watering and my taste buds alive and screaming for more

Gave them another chance because I love to taste of the food but same issue as last time… the portion is really small, like 4 small chunks of chicken and 3 king prawns. Don’t waste your money.

Really love Indian. Recently moved to southchurch and decided to try this takeaway and all the food was delicious and great portion sizes aswell!

Lovely food but be aware dansak doesn't come with rice unlike every other Indian restaurant. Maybe they should say that...?

Food outstanding. Veg biryani with veg curry amazing. Curry best I've had in decades. Nan reheatable 3 mins in oven. (Haven't eaten the bombay potatoes yet.) I ordered 3 hours before I ate to avoid delivery delays. Only issue was it was 20 mins late. I think they need training on how to use the app. They select "food delivered" too soon.

Chicken from here is so good - big chunks of soft white chicken breast, korma was so nice - creamy, not watery at all or too spicy. Coconut rice was seasoned a little which made it fragrant and was the best coconut rice ever. Nann bread cooked well and not too thick. 5* very good

Food is lovely and fresh, excellent service, not really atmosphere as its not a restaurant, it's a takeaway

We got the wrong rice and only ordered two things and it was late

Food was spot on shame the delivery driver had to much to say for himself

after waiting nearly 2 hours i phoned the restaurant and canceled the meal.............i have been charged apparently

As usual hands down the best takeaway Indian. Moved a few miles away tried the local ones in leigh and they don't compare to jonaki and thankfully they now deliver this far thank you

Absolutely delicious. Thank you!

Wow wow wow!!! Hands down the best Indian restaurant in town, absolutely stunning thank you so much. Compliments to the chef and all the staff.

Lovely food, generous portions and fair prices. Delivery was slow but expected due to it being a Friday night. Best curry I’ve had in a long time.

I am a regular visitor to the jonaki. They always prepare hot food in a timely manner. Over the years I have ordered a lot, but my favourites are their bhunas (chicken or prawn), mushroom rice, Bombay aloo and saag paneer. Staff are very friendly. Portions are generous.

Waiting ages to get the wrong curry which had 4 tiny pieces of chicken. When I rang to inform the restaurant, they said it was definitely the curry I had ordered, but it wasn’t. Unhappy and feel bad for writing this but this is the second time we had 4 small pieces of chicken in a curry full of sauce.

The bloke answered the phone not professional at all not apologetic in the slightest that my food was hour late and then freezing cold when it got here Do not use

Chicken shaslick had 4 bits of chicken in a large container. Rest of space filled with with large onion and pepper pieces. Prawn surprise was disappointing as no one was expecting sweet curry, no allergens or ingredients stated. Overall not the best for the price spent.

Polite, tasty and fresh. Thank you for a good service

Fantastic food and soo tasty my best Indian takeaway !

Absolutely beautiful, arrived on time and chicken tikka masala was the best food ever made yet again! I love this place !! Always perfect service

Everything about my meal was absolutely spot on , beautiful food thank you

It said it was delivered at 20:04 and by 20:40 I was still waiting. All they were telling me is that it's on its way. Just don't say its delivered!!

Experience was tremendous and can not fault in any way

Food is pretty good quality, quick delivery and polite service, generous portions. I will definitely order again.

Order was £15.35 on just eat app To be told by the driver prices are wrong in the app I need to pay £20 Absolute joke ..

Food was beautiful. Every dish tasted clean n fresh n fragrant. Have ordered regularly never fails to please

Waited forever to receive a chicken curry when I ordered meat

Enjoyed my food thank you very much. The nan bread was a little under cooked in certain places but the tasty Ness of it made up for it......

Delicious. On time and very friendly service as always from delivery guys.

Honestly the best indian in southend

I was also given the wrong masala and nana bread. There is no easy option to ask for a refund either on the just eat site.

JONAKI! I order every week with no problems.. first time ordering via just eat tonight and has been nightmare. Food said was delivered but wasn’t. 2 hours later I’ve spent 45 minutes trying to get through to you on the phone just to be told you haven’t received my order. You then leave me on hold to answer your other phone and meanwhile I can hear a customer come into your shop saying the same thing, they been waiting 2 1/2 hours for just eat order. You then come back onto phone to tell me you will find my order and resend in 10 minutes.. don’t believe this at all so think I will be ordering somewhere else. Very disappointing!

Great food - can’t fault it at all. But service was shocking. Ordered at 6pm for a delivery, and I had to eventually collect at 8:30pm as they were short staffed. Bad communication.

After an hour past the expected time, I called them. Apparently food Was ready and waiting for delivery, that was another 45 mins ago. Food still not here. And phones been turned off. Such a shame because usually it's delicious. 2hrs 30 mins after order at time of posting this.

Terrible service, food arrived so late that by time it arrived I didn’t want it

Great food and service as usual.

Brilliant as always. Naan breads are the best around 🔥

The food was cold and dry and the curry wasn't cooked properly had no taste and was cold I just threw it all away salad was dry like it's been there for a week

Been our go-to for 10yrs plus - always great service & food exactly how we like it. Moving up north soon and, honestly... might miss this restaurant more than I will my family! haha Much love to you guys xx

We always enjoy our food from Jonaki's

Ordered food at 12.10am it was due between 12.30 am 12.50am the restaurant accepted my order and took £30 payment from my bank. I called the restaurant at 12.50am and they assured me my food was already out for delivery. I recieved a notification on the just eat app 10 minutes later to say my food was on the way. It's now 1.52am my order has still not arrived and the restaurant are unreachable. Very disappointed.

First time we’ve used this takeaway, they took their time to deliver the food, but well worth the wait, very nice

Only had a couple of items including a Lamb Bhuna but was all very tasty (I've had a lot of Bhunas in my time) and portion size was good. Thanks

Food is tasty as always. Value for money is still good even though the cost of everything has risen.

Perfect food , can never be beat - best Indian

Not as good quality as my last one but still nice 👌

Disappointing service tonight, didn't even get an apology for my food being an hour late.

Great food and great value as usual. Can never fault the food at all.

Last couple of times seems like it’s been a different chef

Really unhappy, did not receive 2 bottles of coke, rang them twice, and refused to deliver, as I can them a paper 20 note, that's still legal tender. Disgusted

Although the delivery is bad , it’s the best Indian around - I used to live opposite 20 years ago so I knew it was good back then. ..beautiful thanks - want my discount I promised next time thank you 🤍

Absolutely perfect and a truly enjoyable meal again.

Late and left out items, delivery man was very apologetic but I order from them to have dinner after work and I will not be ordering from them again.

the food was so extremely spicy, the jalfrezi went straight into the bin. I am from pakistan and used to eating spicy food but this was beyond any measures spicy. The jalfrezi is supposed to be sweetish spicy so this was even more shocking for me as to how they managed to put so much spice in this dish.

Well where do we start . Ali have had hotter madras than your vindaloo. But the insult potatoes replacing chicken. What is going on ????