Jollibee in City of London, Westminster

The spicy jollibee chicken is hands down my favourite chicken evererrrrr 10/10! It has just the right amount of spiciness and it’s so juicy! Anyone that tries Jollibee’s chicken will not be able to eat KFC’s chicken ever again! Just be mindful that the spaghetti sauce is a sweet type so if you dun like your spaghetti sweet your definitely not gonna like their spaghetti then.

Met Arthur from the viral video in person! Always a great experience eating here! 10/10 recommend!

Delicious food and service from Arthur

such a great service and you’re quickly served even in busy times !

We got our food with some missing items. Thanks to kuya Arthur for sorting out the missing items.

Kuya arthur answered our queries. All the staff are very kind. Hope to be back again for yummy food. Thank you!

Sir Arthur was very accommodating

Really missed this. Practically inhaled the food.

Author is very pleased and welcomed. The food is quite spicy to me.

Special Mention to Arthur, A lovely guy!!!

Arthur was a very nice guy and friendly , made us laugh . Great vibes . Spicy chicken is the best

Thanks to Arthur for providing excellent customer service! A very warm and accommodating atmosphere. Would come again :)

Sir Arthur is really accommodating and friendly. Great job sir!

We would like to say thank you to the crew of jollibbee Leicester square specially to their manager July for their customer service. They’ve been very helpful and polite every time we dine in and do our take away during our short visit to London. The chicken and gravy are excellent I can say that everything is super yummy and we’re all satisfied with the food and we’re satisfied with their customer service . Keep up the good work! Surely we will come back again.

I had an amazing experience at Jollibee London! The food was absolutely delicious—crispy Chickenjoy, sweet and savory Jolly Spaghetti, and that irresistible peach mango pie. The staff were friendly and welcoming, creating a vibrant atmosphere that felt just like home. Everything was served fresh and fast, and the portions were generous for the price. If you're craving a taste of the Philippines or just want great comfort food, Jollibee is the place to go. Can’t wait to come back for more!

A bit delayed with services Food is great Hope to have a franchise in Brighton uk Thanks

Great food and friendly staff especially Arthur

The service is good the food is great what and the place is clean I love it well done guys 💯💯💯

Beautiful food! Thanks Kuya Arthur of Jollibee London.

Great food. Friendly service. Arthur was very kind

Very average. The only thing I liked was the pie.

Good service kuya Arthur. Keep it up

The service was nice and quick. Staff Arthur was nice and friendly

Thankyou for kuya arthur for helping us with our food

Delicious and staff are nice :)

Very accomodating and food is great

Great and flavorful food to eat in London

Nice food very good service , fast making !!! Love seating

Order made at 6 it hasn't arrived yet and they are saying i need to be charged even if i cancel, i am trying to call nobody answering, they kept delaying the delivery making me wait until 8, i could have just cooked something myself instead but those ppl are basically forcing me to wait 2 hrs

Arthur has been excellent. As usual, food is great.

the people there is so mabait and i like their manager na may bangs and di blonde.

purvi and Kriz made my whole experience better, they cooked me quality chips and Spaghetti and cooked me golden brown CRUNCHY fried chicken. Amazing you should come back , and give these people love.

Amazing - King Arthur was fantastic

Southampton Jollibee branch pls thankyou

Beautiful munch, jolliebee brings back home

Best chicken in the world and the peach mango pie is to die for 🔥

Peach Mango is a must! Don’t sleep on it

Great service from Arthur , amazing food the spicy chicken joy and the yum burger are amazing.

Arthur is a good guy. The chicken is juicy and good

Very friendly staff and great service

Love everything about the place

Cozy and very clean. Very nice staff and approachable and kind.

Arthur the staff was very nice and helpfull...managed our group with everything we needed. Thank you

Reading the reviews I was very excited to try this American Fast Food classic. Unfortunately it really didn't live up to the hype. My food arrived worrying quickly which instantly makes you concerned. Those worries were immediately confirmed, the fries were luke warm with no crisps but seasoned well. The fabled chicken sandwich was quite dry and stringy, flavour was good but I'll admit I didn't even finish it. Really disappointed.

Great experience was served very well by Arthur

King arthur is is a hell of a guy

Fast service! Home away from home.

I was forced to give a rating they held my family hostage

Most Authentic Jollibee in the UK!

Arthur was very good and gave great service

Fab experience.. 5 star customer service from kuya Arthur. Thank you po

Food and ambience make me feel at home. Everyone’s just so welcoming.

Very nice chicken joy! Taste like manila

Brilliant service, fantastic atmosphere and great food, feels just like home. Will come again!

Amazing food and great service by Monica! Deserves a promotion.

Tasty and yummy food, served by the lovely waiter Monica! The tender chicken and crispy fries exceeded expectation! Defo recommend if you want to try jollibee for the first time!

Fast prep, great atmosphere amazing food

Hotdog so hard, not fresh, gravy can taste the strong MSG taste unhealthy, kindly balance the taste. Prices becoming unreasonable, it’s like 5 star hotel!

Many thanks Kuya Arthur and Kuya Wilson

It was like eating dog food and I wouldn’t even feed a rat this type of food. The person at the counter needs to be sacked she can’t understand a word I’m saying and got my order completely wrong not only that it took about 3-5 business for my food to be ready. Very Very Angry and never gonna vote for you in the olympics

we got the complete wrong order, the “loaded fries” weren’t loaded at all, there was the tiniest little sprinkle of cheese on it and not relay any chicken or fries, there was no gravy either. we asked for no ice in both of the drinks and they both had ice in.

Very good good and good staff such as Arthur

Arthur was super nice and helped us with our orders.

A piece of home :) cheers to kuya Arthur

Very acoomodating and welcoming

Sir arthur was wearing his best smile all the times and help us with our order. Great job sir arthur 👍🏻

Its alright... just hoping the fiesta noodles, shanghai, halo-halo, kiddie meal and breakfast menu will be served soon! That would bring in more business for sure! It's a little on the pricey side unfortunately. Other than that staff are friendly atmosphere and music are great.

Food is nothing like the ones ive tried in Malaysia or the Philipines The chicken i had was like deep fried leather

Food is amazing! And staff is amazing. Arthur is such a sweet worker and helped us out with our orders ❤️

Place is really good and spacious

The food is so delicious. It was my first time going to Jollibee and pick a Deluxe burger. I would like to go there again with my family :)

Very freindly and helpful staff

Great experience! The staff are very accommodating. Maybe Brighton could have Jollibee too!

Lovely service. Haven’t had the food yet. But Arthur was lovely and friendly. Deserves a skibidi promotion. I didn’t even know he’s on TikTok!

As I had just arrived back to London from another UK city, I had a few luggages. I needed help getting my food to the table Arthur offered to help me get my food to my table, he was very kind and helpful. Not only does the food taste brilliant, the staff, like Arthur, are very friendly. Will definitely come here again and will encourage my friends and family to come here too!

Best place to get a great quality food and an amazing atmosphere 🥰🥳

Food and staff are very nice, especially Arthur, he was really friendly and helpful. High recommend!

Arthur was such a big help. It's always nice to see smiling faces when you walk in. Thank you for your help and your service. Gonna be back soon.

Enjoyed visiting jollibee at Leicester square. Clean and has good sitting capacity. Love the food. Clean toilet.

Salamat po sa meal! 💗 We love it! And to Arthur, thank you for making us feel welcome!

The food is very good, and the staff overall are very nice also

Arthur staff is great and very approachable

The food was really good, Arthur was really friendly

The food is the best. The service is good. And above all, the service crew/staff are superb! They always have that Filipino smile and hospitality.

food was great especially the fried chicken

The peach mango pie is a must-try!

Great chicken! Friendly and lovely staff!

Everything is good, but there was no gravy

QUEUE NUMBERS WERE USELESS. THEY WERE SERVING RANDOMLY 😡 My family and friends went to eat for dinner. There was a long queue to order even on the kiosk as it is weekend. We waited for our food to be available for pick-up on the counter but it showed random numbers on their screen. I asked one of the staff which I assume as the supervisor/manager as she wore a different coloured uniform if they are serving randomly on the orders. She did in fact confirmed that they were giving out random orders without the use of the queue numbers. It is disappointing for those who waited for almost an hour to get their food while people who only ordered recently immediately got theirs. I even saw one person carrying a large order with a queue number much recent than mine. I hope this is fixed soon. Over-all: Food was fine but obviously rushed as it was very greasy and oily but with this service crew I will consider other chicken shops in the future.

Too bad, they don’t have gravy and ketchup. They should at least inform us if they are running out of stock

Came here for a treat with my son for the first time after seeing on YouTube. It was a Saturday evening so really busy 🤯! We were able to get a table and waited around 30 mins for the food, which I don’t find too bad, considering time 🕰️ and location 📍 (Leicester Square). We had to keep your ears open to hear them call the orders, sometimes you really cannot understand what numbers they’re calling. Anyway…. The food was decent, nothing too crazy but nice for the price 🤑 (which I do find very reasonable). I did enjoy the spaghetti 🍝 and was nice to have something different, the sriracha loaded fries 🍟 with chicken 🍗 were also really nice. I’d definitely recommend. The tenders were a little lack luster, I was told they’re better than popeyes tenders but I have to disagree with that one. However I would definitely come again and we feel like we have to because unfortunately today they had no peach 🍑 mango 🥭 pie 🥧 😢 and we must try it, so can’t comment on that right now but hopefully soon. Overall a triple thumbs up from me 👍🏾👍🏾👍🏾.

I placed my order at 2:32pm. I heard time after time order numbers getting called that were way above my order number. After 30 minute's of awaiting, I enquired why this was. It turned out my order was sitting there waiting for a pie. The lady who was assisting me, was told by a member of the kitchen team that the pie would be another 10 minute's. I was offered an alternative. I said I should have been called when they knew this was the case. Miraculously, a pie then arrived. I note that on the receipt that came with the meal, it said 2:43pm and someone had written peach pie on the receipt. This meant my meal had been sitting there for at least 19 minutes before I went up to enquire why my order was taking so long. By the time I got my food upstairs, the only thing hot was the pie. This meant me going back to exchange the cold items for hot items. This they did without question.

Delicious food at a reasonable price and friendly service. The chicken is halal, but the spaghetti is not. It's quite crowded, so you have to wait a bit for the food to be ready, but the staff work as quickly as possible. It is also quite loud due to the large number of customers. You can pay with card at the order kiosk or cash at the checkout.

Chicken is somewhat dry. Place is strategic, food service was fast, however should maintain cleanliness and foster a more effective queue line

From the food to the service all was top notch & at a brilliant price which makes it an amazing find in the heart of London. Food that fills you up without breaking the bank! Ample staff to help & serve you with a smile, plenty of comfortable seating too. Looking forward to coming again 😀

The chicken and fries here are my favourite and the service is quick and reliable

Jollibee is the best. Arthur is very helpful, there should be a branch in Birmingham.

Always coming here from Birmingham, Arthur was very friendly and welcoming. Please have a Jollibee in Birmingham😅😂

Lovely food and very nostalgic! Arthur was such a lovely guy!

quick and nice arthur was really nice