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4.0

Based on 314 opinions finded in 1 websites

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Nº 265 in 451 in Carlisle

Nº 56 of 85 Other cuisines in Carlisle

CUSTOMERS TALK ABOUT DISHES WITH..beansgroundrollroastedcoffeecheesejambaconsoupeggsmustoldcreamsandwichcakeroast
Score
OpinionsNoteTripAdvisor3144.0

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Our return visit following a not so great experience last month, totally different experience this time, staff were welcoming, breakfast was top notch and as always the coffee was fabulous. A special shout out to Melissa who served us with a smile :) definitely be in again soon for another fabulous breakfast!

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Jayne M . 2024-05-25

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If you are looking for a good cup of coffee with local charm, then John Watts & Son is a great place to start. Their own filter blend is wonderful and you get great value for your money with a refill. It is not the fanciest minimalistic modern coffee shop, but that is what makes it unique, surrounded by modern coffee chains as it is. Food is also well priced.

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Jacob N . 2024-05-08

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Visited on Saturday morning for breakfast and were disappointed only 2 options on the menu as have previously had fab breakfasts here. Decided to go elsewhere but to return later in the day for a lovely cup of El Jaguar, we did return and as the sun was shining decided to have coffee and a scone outside, we were told someone would come out as the table had a lot of dirty plates etc form the previous occupants. Only 2 tables being used inside the cafe and we sat for over 10 minutes waiting whilst the 2 younger members of staff chatted at the counter. I decided to pop inside to be told we needed to order at the counter. I asked for the table to be cleared and we would order, one of the staff members came out to clear away and said she would be back to take our order but again we sat waiting so decided to go elsewhere again. We have been regular visitors to John Watt and love the coffee but the cafe is not what it once was.

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Jayne M . 2024-04-21

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Every month I buy my expensive ground coffee from John watt’s. But standards of grinding the coffee has been very variable over the last 6month and now are consistently incorrect. For stove top coffee making the beans need to finely ground otherwise it makes the coffee very weak. They never grind it long enough now, it’s like the friendly team working there, aren’t coffee drinkers themself and don’t understand the art of coffee making. What a shame, as I can buy consistently ground coffee from a supermarket for half the price, John watt’s you need to up your standards or you will lose your business to the supermarkets. Couldn’t find a way to complain on your website.

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Andrew D . 2024-04-01

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Previously been to this cafe over the years and thoroughly enjoyed it. However, visited recently and would not recommend. Very nice staff, who were chatty and friendly on arrival but that’s where the compliments end. Table not cleaned after being cleared. Waited over 35 minutes for soup and sandwich. Waste food emptied into a bin within a few feet of eating, which was disgusting and unacceptable, clattering pots, overwhelming smell of cooking oil. Food very basic when it arrived. When asked if everything was ok, we replied no, we explained that the service and wait for food was unacceptable, not to mention the poor hygiene standard. We paid £23 for an unacceptable meal and service. As an apology, we were offered a free drink, totally unacceptable offering for the service we endured. This was politely refused as we have no intention of returning.

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Dorothy . 2024-03-09

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We sat outside (due to Covid19 restrictions) this exceptional coffee shop where proper coffee is served. The service and toasted sandwich were very nice. Unfortunately the heavens opened and a member of staff brought us an umbrella! Really kind and appreciated. I would recommend this coffee house as best in Carlisle.

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Steve . 2021-05-07

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We popped in for a coffee and a scone after a day walking around the city. The choice of hot drinks was fantastic and ultimately delicious. The scones were very tasty, particularly the special of the day...treacle! We bought some packs to take home with us and will consider ordering online too!

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37andrewd2020 . 2020-11-05

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My wife and I dropped in for lunch on a Thursday, we both had a soup Dawn had a gluten free sandwich and I had a full day one!! The soup was amazing, I had veg and lentil, dawn had tomato and basil, well seasoned hot and faultless! The sandwiches we're all you could ask for and more! As you would imagine the coffee was to die for!! Covid guidelines were observed to the letter and we felt extremely safe but we'll looked after by the attentive staff!! Bravo all at Watts, we will be back very soon.

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JonHamilton111 . 2020-10-21

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Popped in here for Saturday afternoon tea. Very good! Nice atmosphere. Loads of tea choices - although not so many decaf of course. We had to be seated at the back up a few stairs however this is close to the kitchen so is less attractive and can feel a bit busy. Sit in the main hub if you can.

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551SteveN551 . 2020-09-28

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150 years of history as a tea and coffee emporium. What efficient staff! They are on the ball and informed. A huge choice of teas and coffees. We had lunch; soup of the day, and halloumi burger for us, scrummy. Great coffee.

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Night49 . 2020-09-26

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Great tasting coffee with a wide selection of beans. Staff are welcoming and incredibly personable. Lovely place to stop for a good cup of coffee

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ianc2004 . 2020-09-26

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Perfect place to kick-start your day ! This deli and cafe hosts a gazillion varieties of teas and coffees .. smelling like a pot of freshly brewed coffee, this cafe is a cosy place with a fantastic ambience!We had their English Breakfast which is served with black coffee, toasted banana bread and hot chocolate .

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ritikamital . 2020-09-23

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popped in for a coffee with my partner as back in Carlisle and great memories of JW Watts as a lad back in the day and the smell of the place filling up the town on a saturday!Oh dear-waited a wee while( people served before us who came in after),staff attitude very average and poor body language.The coffee was still pretty good but my partners croissant was served cold with me having to ask for butter and jam-We felt uncomfortable and in the way( I do hope nothing to do with my partners ethnicity!)Sorry guys not good enough and enough competition out there so lets leave it alone

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theboybambi . 2020-09-15

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My mother in law and her sister were given a voucher for xmas for afternoon tea for two at Watts. After being seated they were told there was no scenes left, they were given a choice of only one sandwich filling which came in a baguette cut into large pieces, and 2 pieces of traybake. This for 2 of them cost £25. Its disgraceful. The main part of an afternoon tea is a scone with jam and cream, yet they'd ran out of scones. This cafe has definitely gone downhill in the past couple of years. The teapot they were given was far too hot and heavy to lift. All in all a terrible experience and they wont be going back.

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1968sh . 2020-08-27

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Decided to have a snack whilst in Carlisle. So glad John Watt is back open after the refurbishment and COVID-19 closure. I did not use the toilet facilities however I believe they have been updated. I enjoyed my usual latte and my grandson had cheese on toast and a molly rose lemonade.Service was good, the staff were vigilant as to those who seated outside. Keep up the good work.

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Cumbrianlass2012 . 2020-08-01

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I had the vegan and gluten free crumble tray bake which I’ve never heard of before but was AMAZING, would’ve been a little better if we were provided with a cake fork though. Prices really reasonable too!

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SarahLightowler1 . 2020-02-27

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I usually love a visit to Watts but after my most recent one I think my next one may be a while.No problems getting a table and the staff on the whole were friendly.I just feel that over £6 for a croissant which arrived with 1 rasher of bacon , mushrooms and cheese and a small pile of salad doesn’t offer great value. The scones and other cakes didn’t look inviting on my visit either.I also have to agree with other recent reviews that the toilets are in serious need of an overhaul as not even hot water available on my visit.Left feeling disappointed and lighter of pocket.

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ladieswhoshop . 2020-01-19

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A must for coffee lovers, fresh coffee, great cafe with delicious food, A visit to the loo is a must ! To see the old museum items on view on your way through.

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13pollyS . 2020-01-12

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This is a lovely coffee shop which I’ve used on several occasions when visiting Carlisle. I love the old fashioned layout which makes it like stepping back in time but I do think it needs a spruce up as it’s beginning to look somewhat tired. Easy enough to redecorate without losing the charm that along with a superb tea and coffee menu makes it stand out from the crowd. Service can be a bit mixed and needs to be improved with a warmer welcome from some, attention to detail on orders and keep tables cleared. Would love to give higher rating but for the points above. Well worth a visit though and I’ll go back.

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ROSANNA M . 2019-12-03

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It's been a little while since we've been here but always found it welcoming and with good prompt service. However our recent visit was disappointing. The girl took our order for a cafetiere for 2 with milk and we also asked for sugar as the pot on the table was empty. A simple order. The coffee came along with the cups, she pretty much slammed them down on the edge of our table and promptly walked off without saying a word. She didn't bring any milk, we waited 5 mins and had to ask for it. She didn't bring any sugar, we had to get it ourselves from an empty table. There were none of the usual staff - we're wondering if they've left. The 2 waitresses were very young and one in particular had no customer service skills at all. It could've been because it was a sunday but it takes nothing to be pleasant and provide what's been ordered. I did get the impression that as we weren't having food we were treated quite dismissively. Will go again on a different day of the week and hope service is more like it used to be.

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1968sh . 2019-12-02

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Now for the second time I walked out of John Watts coffee shop feeling very disappointed and dispondant about the service.The first time we sat down and waited and waited for menus. No one came so we left.The second time today I was on my own. I was told to take a seat on a dirty small table by the door and someone would clean it. I explained I didn't want to sit by the door and asked if there was any room in the back. She said yes but you are only on your own and I need those tables for other people. They are also to clear and clean. I said don't bother and left. I have been coming to John Watts most of my life and I have to say it has really gone down hill. I am not impressed by the level of service. I felt I couldn't sit where I wished as though I was an inferior customer and my wishes did not matter. For this I shall not be back in this cafe.... Very disappointing indeed!

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Norskogkatt . 2019-11-08

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Today we visited Carlisle and we just found John Watt by walking a bit around...what a little gem.There is a real tea menu :-) I could really enjoy my Oolong and my husband enjoyed the Lapsang. Our daughter enjoyed the way to the toilet....A little museum was hidden.Unfortunately the table was a bit sticky and the carpet need to be replaced..the place looked a bit messy...otherwise it would be 5 out of 5 ;-)

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HeleneSalomons . 2019-10-16

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Just Right! We stopped here for coffee and cake and as well as being an old fashioned style tea room they even had good old fashioned tea bread. A nice step back in time experience.

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Ruthjaney . 2019-09-28

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Don’t go here for nice coffee it’s weak and far too hot and tastes of just hot milk, it may have been in business for over a century but they can’t make coffee the staff need to be trained and the prices are far too expensive £2:95 for a small piece off caramel short bread rip off. Save your money and go to proper coffee shop one that serves good coffee not cats piss.

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telheath . 2019-09-20

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My partner and I are sitting in John Watt’s right now. We’ve just polished off a full English breakfast - fried egg with crispy edges, sausages browned all over as they should be, a grilled tomato and mushrooms, bacon and beans, a slice of real bread sliced from a real loaf (!) and lashings of delicious tea made from proper tea leaves which tastes 100 times better than my usual teabag at home. And the staff are friendly. Now relaxing with more tea using the free wifi. If you visit Carlisle you should make a point of dropping in here. John Watt’s is a Carlisle institution. When I was a child in the 1960s I remember listening to mum every week ringing John Watt’s with her groceries’ shopping list which was delivered by van.

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Niki99rob . 2019-09-06

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Recommended by last night’s taxi driver. Tomatoes and spinach on toast was delicious, as was eggs benedict. Good range of coffees with specialist options, wish we could try them all.

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jeremypearson . 2019-08-23

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I went here intially to see what teas they offered for sale, since I am a confirmed tea-aholic. However, once in, we decided to have tea and something to eat. I chose Japanese cherry tea and had teabread with home made jam. The tea blew me away, so much that I ended up buying some to take home. I have tried several cherry teas, but this is by far the best I have ever tasted. And the teabread was delicious, the jam ws exacly as it should be, not too sweet and full of fruit. For great food and service, in a traditional setting, don't miss out, try this coffee house.

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Charles R . 2019-08-20

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Mangiare in una autentica bottega del caffè di due secoli fa.

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mastroenrico62 . 2019-08-20

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If you're in Carlisle you have to grab a coffee from John Watt - it's the best! Plus this shop reeks of glorious history and is worth the visit alone!

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RoseThistleLady . 2019-08-05

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We had been here a few times before. Amazing bakery food, large selection of teas and coffees. Superb coffee roasts. Staff is passionate and friendly. Will be back!

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Roger S . 2019-07-16

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As we are moving to the area , wandered around the city centre & came across this little gem of a cafe serving speciality coffees & teas . We took the opportunity to order food & we were not disappointed . As it was very tasty & flavoursome . It is a definite winner & we will be back once we have settled .

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CherylMO2016 . 2019-07-02

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Had a late breakfast here. Breakfast in a wholemeal roll for me. Good sausage, bacon and egg. Excellent. Vegetarian for wife with mushrooms. Menu all looked good to be fair. Good coffee in a mug. Friendly helpful staff. Good value. Well decorated and lit. Nice place. Would highly recommend. Good selection of teas, coffees, chocolates etc to buy.

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Spoggo . 2019-06-14

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Pleased to find a fantastic selection of loose leaf tea and roasted coffee. Fabulous home made cakes. A real find!

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Judy K . 2019-04-22

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Great place..very unusual decor..reminded me of tea houses years ago. Really enjoyable and superb coffee

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lynnep668 . 2019-04-17

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Enjoy a break from your shopping etc in here - great coffee - roasted on the premises - in the charm of the original grocery store - small cafe, therefore a little cramped, but on a nice day you may sit outside in the sun

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Patrick T . 2019-03-28

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Always love a visit here for lunch. Friendly staff plenty of healthy choices and loads of different coffees to choose from highly recommend

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Nuttythomson . 2019-03-24

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I don't know if I just went on a bad day or something, but when I saw the place on the internet and then in the flesh, I thought it was going to be great. My café latte was piping hot and looked like it had come out of an automatic machine. My breakfast was two large slices of toast, topped with uncooked/undercooked spinach and a massive pile of cherry tomatoes, with two overcooked fried eggs on top. It wasn't good so I left most of it. When I went to pay the member of staff seemed surprised and a bit put out but to be fair he did deduct the cost of the largely uneaten breakfast.

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Bedders260164 . 2019-02-20

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Whilst visiting Carlisle we used TripAdvisor to find us a traditional non chain lunch spot. We were not disappointed in any way. The food was of very high quality, but this was surpassed by the friendliness and helpfulness of the staff. 6 stars out of 5.

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PhilipT754 . 2019-02-20

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We always head here when in Carlisle and are never disappointed. The staff were efficient but still made time to be friendly and interact with ease at banter. Hubby’s soup and sandwich were so filling he ate nothing else all day. My croissant and cake were delicious. The coffees were some of the best we ever have. Thanks for the heart.

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EC5682 . 2019-02-13

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Go in here when you want great coffee and a huge piece of cake it’s a great place and the coffee is second to none

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LindaHScotland . 2019-02-12

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Proper little cafe serving excellent own roast coffee, teas of many types and rather good cakes Friendly and knowledgable staff serving and behind the counter of the shop - their knowledge and understanding of both tea and coffee is second to none

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Philip C . 2019-02-07

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Called in to have a tea at this place today, having seen it before. Nice atmosphere and fine selection of coffees and teas - to drink-in or buy loose.

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Peter H . 2019-01-31

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What a great choice of world coffees, the beans are roasted on site. Staff have a Great knowledge of beans which come direct from the grower. Also great tasting coffee choices to drink, was very busy when I visited.

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RAS C . 2018-12-14

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This is a proper, traditional coffee shop run by people who import and roast the coffee themselves. They offer a range of about 20 different coffees served in all the usual styles (espresso, americano etc.). But you don't have to be a coffee expert - it is not at all intimidating. It is comfortable and old-fashioned with a great service team. They also offer a selection of freshly-made, delicious snacks.

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IgnorantBystander . 2018-11-28

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A coffee shop where they roast their own beans so there’s a lovely smell on roasting days! Very old fashioned so today it has a charm all its own. The cafe is good, service is friendly and it’s good value.

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penny025 . 2018-11-27

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Just off the main shopping square - step back in time! Unchanged for many a long year a traditional coffee house with a huge choice of ground coffees and tea. We enjoyed a late lunch of home made soup, I had bread my girlfriend had a gluten free BLT sandwich, we shared a cafetiere of Mysore which was excellent. Staff friendly, knowledgable and obliging.

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David L . 2018-11-06

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Lovely ladies. Reasonable prices. Had a cafetierre of orange mocha coffee and it was absolutely beautiful. Nice place to stop for a quick coffee and the food looks good too.

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BarryTheDinosaur . 2018-10-18

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Came in here for lunch on the road north. This is a place that knows coffee, and has a dazzling array of choices. They also do a very good lunch. A visit to the toilets in the cellar is interesting (in a good way).

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Nick T . 2018-09-12

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Fantastic Latte drank outside with the cathedral bells to serenade us! ... husband had the breakfast blend tea which he loves! Lovely Staff who are very attentive.

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Enid1966 . 2018-09-09

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Stopped here for a flat white and a brownie en route to the museum. The afternoon sun warms the outside seating and it’s a real pleasure to sit and swill ‘kaffee und kuchen’ on a pedestrian street in one of the nicest bits of Carlisle (sadly not renowned for its beauty which is a shame). The coffee was good, but not amazing. The micro foam milk could have been a tad thicker but it was perfectly pleasant. The service was excellent; prompt and welcoming. I’d go again if I’m in Carlisle. The appearance of the cakes alone warrant a revisit!

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jamespQ2404DN . 2018-09-04

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Used to visit here when I was at art college in 1985-6 and revisited this summer. It did not disappoint in any way, still the best hot chocolate.

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MsMeldrew . 2018-08-27

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Went to look around the international market , hadn't been to watts in a while intended to have just a cheese scone bit breakfast options were lovely. Coffee is excellent not like mass produced stuff you get everywhere. Staff friendly and attentive.

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Gillian E . 2018-08-25

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Having walked past this place literally hundreds of times over the years and never once setting foot inside I decided to give it a try on a recent visit.

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Number1superguy . 2018-08-21

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Nice little place with a fairly rich history. When you go in there is immediately an olde world feel from all the old foodstuff tins and old pictures from the establishment's history. The service was a little wooden but efficient and one gentleman informed me of some of the business' history when I was researching on my phone.

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Leo K . 2018-08-16

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Staff always so friendly and efficient. Quick to take your order and food soon arrives at your table. Tea room often busy, but worth the wait for a table. Food very nicely prepared, presented and very tasty. And of course....Perfect Coffee - can’t leave without buying freshly roasted coffee beans.

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40fern . 2018-08-08

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Myself & my husband were on a two day break in Carlisle & looking for a place for lunch that didn’t cost an arm & a leg. We came across this lovely coffee shop/cafe by chance and I’m so glad we did. We both opted for the afternoon tea which was very good value at £8.95 per person. The staff were very friendly and couldn’t do enough for us. We left feeling very full & satisfied and without a burning hole in the wallet!

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822sophiel . 2018-08-08

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Been coming here for years but last two visits can not understand what's happened very slow service we had to ask for everything, brought scones as ordered then can we have some butter please then what about the jam then we asked for a glass of water we ordered at the start just not on. We both asked for black coffees but got a small jug of milk then when paying lad seemed unsure how to use till and could not find stamp for our loyalty card. Will try again but starting to go downhill.

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Peter H . 2018-08-02

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Myself and my boyfriend have been here before, I came back especially for the coronation chicken it’s beautiful! We decided to have it with afternoon tea this time the bread for the sandwiches is thick fresh and lovely and we got allot of filling! The staff are very friendly and the coffee finished everything off beautifully we will be back!

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jodiem351 . 2018-07-16

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Great family coffee house, great food at reasonable prices. Added bonus of being able to buy freshly ground coffee to take home

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Thomas E . 2018-06-12

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What a lovely coffee shop. Such a big selection of coffees and teas and great home made speciality scones and cakes. Lovely atmosphere and very knowledgeable and attentive staff. Best coffee shop in Carlisle!!

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375rafw . 2018-06-01

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We had a short time in Carlisle on a rainy afternoon. This place was the highlight of the visit! Gorgeous coffee, roasted nearby. Didn’t have cake but it looked lovely.

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912kathryns . 2018-05-13

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Wow, this is the place to come for a delicious range of coffees and teas. These guys know their stuff being coffee roasters as well as purveyors.

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Carrie G . 2018-05-07

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We visit this cafe at least once a week, for the lunches, lovely cakes, and great selection of teas and cofees. We buy fresh coffee from here on occasion too. The service is always polite, fast and with a smile, good value too.

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ludditelil2016 . 2018-05-04

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I went in to buy loose tea, which they have a good selection off.I ordered 2 lattes with an extra shot of coffee in each.I struggled to taste any coffee at all it was like drinking hot milk.The cake was lovely but pricey.

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cathyb857 . 2018-04-27

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I was visiting friends for a lovely trip to the Lake District. They greeted me off the train and took me here to show me a great first sight of Carlisle - and it was the perfect start to my stay!

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PaulP384 . 2018-04-26

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Great tea. Great atmosphere. And amazing service. Always good food and teas. Staff make you feel very welcome even when we go in with young kids they're there to help.

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S7462EWdavido . 2018-04-22

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Popped in to the John Watt on Sunday with a group of friends and enjoyed the best tea and scones we have had in ages. What was just as good though, was the laugh we had with the lovely Susan and the rest of the staff. A brilliant cafe with a lovely warm vibe.

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Barry M . 2018-03-18

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THE BEST fruit scones in the North West of UK...possible GB, maybe even the WORLD !! (except for my mother -in-laws of course)

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Neville B . 2018-03-03

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We visited at teatime, and were offered two different hot chocolate drinks, a dark and a milk, and decided to have one of each with a slice of Victoria sponge and a slice of lemon cake.

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217peterm . 2018-02-03

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Visited this coffee house whilst visiting Carlisle this is a lovely coffee house which is independent. Has lots of charm served by lovely staff.Cannot understand the negative reviews will certainly visit again when next in Carlisle.

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StocktonSween . 2018-01-31

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Busy place, but they found room for us at the back. The decor may be a little worn in places, but we loved the delicious cheese scones with chutney and wide choice of teas. The staff were friendly and helpful. Highlight was the mini-museum on the somewhat adventurous trip into the basement, en route to the loos! We will definitely be returning!

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amsouthward . 2018-01-21

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In this area and decided to have coffee here as had not been for years. Wide range of coffee and teas. Place a little dated and some items pricey.

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WOLFACHMAN . 2018-01-12

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John Watt and Son is tatty and dated. It really does need a spruce up. The service could do with a bit more professionalism. The prices are way over the top for this class of cafe. Over £6 for scone and coffee (and that was scone with no jam and no cream!). You get given a wooden spoon to take with your money to the till. Really quite odd.

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Mytrippp . 2017-12-19

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Excellent coffee, excellent cake, and excellent service from Sam the Giant. Service standards seemed to slip for a little while but back up again on our last couple of visits.

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BarryTheDinosaur . 2017-12-16

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Was here a few weeks ago and loved Peter's response to my review! Just had to come back to sample the scones again and they were even bigger and better than I remembered. The staff are friendly and attentive which is great. The menu looked very nice but I was really here for the scones. A shame I can't transport this place back home with me.

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Joan G . 2017-11-24

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Called with my wife just before the 'Christmas Lights' were switched on in the city centre, we had coffees and toasted teacakes which went down a treat. We sat at a table next to two ladies that had ordered 'Afternoon Teas' and we couldn't help noticing their faces when their food turned up, there was enough to feed a regiment. The restaurant was very busy but we didn't have to wait long, the staff were fantastic. We will definitely go back again in the future.

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Alan J . 2017-11-20

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I don’t know why people have been marking this shop so low. My wife and I have never left this place hungry or disappointed.

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Papadapa . 2017-11-15

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An excellent place to have a coffee (and a hot chocolate for our grandson). We were greeted at the door by Mary and as she provided us with food menus, we decided to have brunch as well as hot drinks. Mary was very knowledgeable on the coffees available. The food and drinks were good and it was nice to sit in such a traditional establishment. We bought some speciality tea and handmade jam on the way out. Will definitely visit again when we are in the area.

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TiggerandBobby . 2017-10-21

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Having supported the business for some 40 years whenever in Carlisle sadly standards have slipped dramatically - called in recently at midday but only approx. 70% full and no queue at door and waited (and waited) to get allocated seat, as is requested at the door. An older couple came after me and I invited them to go first but they also waited then walked out. When I was shown to a table and told to wait for a menu to see the next people being brought to another table, given a menu and their order taken while I was still waiting. This haphazard level of "don't care" service has proven typical for months now. I then proceeded to walk out and no-one bothered so I advised two staff including the first waitress who was supposed to be bringing my menu and was serving instead at the front counter and neither offered any form of satisfactory or heartfelt apology - really a listless and almost offhand acknowledgement so "never again"

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Totalpost . 2017-10-16

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I was thrilled to see that John Watt (the grocers of my childhood) were still producing tea and coffee and were now a cafe.

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Abby1005 . 2017-10-14

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Really enjoyed our coffee and the cherry scones were fabulous. Looking forward to visiting again near the end of the year.

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Mark A . 2017-10-10

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always buy my coffee from watt and son. I really enjoy the flavoured coffees with my favourite being hazelnut. give the coffee chains a miss and head for this spot

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stumagoo . 2017-09-26

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Whenever we use a coffee shop we try to keep away from the big chains and use a local cafe.

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SUDON66 . 2017-09-25

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I visited John Watt coffee house this morning for Sunday breakfast. My son asked for full breakfast, my wife had the breakfast roll and I asked for gluten free breakfast roll. All was prepared to perfection with steaming hot and strong Nicaraguan coffee. The service was swift, warm and friendly.

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Astmar . 2017-09-10

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Stumbled upon this little delight on hols. Why can't this place be nearer my home. There won't ever be quite enough time to try all the amazing blends of teas and coffees they have let alone have a slice of all the yummy cakes!

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SJBaked . 2017-08-27

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after being asked to take a seat, I waited 5 minutes to get a menu. then it took another 15 minutes to be served and then they messed up the orders between tables. The meal was just adequate. Not what is ideal when on holiday.

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RhondaS1652 . 2017-08-14

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Delicious sandwiches (hot and cold) and some amazing cakes and scones. Staff are friendly and helpful. Amazed at the choice and range of coffee available to drink and/or purchase. 35 varieties available as beans or for cafetieres. They also sell the cafetieres! There are 56 varieties of tea and a huge choice of pots to makes them in! A real quirky place. We loved it.

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Booksbyally . 2017-08-12

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We were only here for a snack and were lucky enough to sit outside in the sun. Looks a really good menu. Helpful staff. I had an excellent cheese scone. I am a bit of a scone expert and this was one of the best I have ever had. A visit to the toilet is a must!

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Joan G . 2017-08-09

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This is a real, traditional coffee shop, not a hipster hangout. There is a huge range of coffees, done in a range of styles - and they are delicious! Sit and savour - and then be tempted by the gorgeous scones and cakes. And while you're here, make sure you go downstairs to the cellars to see their collection of roasters, weighing machines and coffee paraphenalia. The staff are great fun too.

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IgnorantBystander . 2017-08-04

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Often call into this coffee shop if in Carlisle for a quick caffeine boost. It has to be the most authentic oldy worldy cafe I've come accross, the homemade scones are delicious and the coffee smell is heavenly.

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DearhamDayna . 2017-07-27

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A lovely lunch and choice of teas. Good menu, though I had a feeling that the choice on the special's board in previous visits was more unusual and extensive. We had a lovely dish of Englishmuffins served with scrambled eggs and bacon.

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Ellen S . 2017-07-23

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Back to this coffee house for my fruit scone. I treat myself to a pot of jam and cream and every mouthful was worth the calories consumed. It was a treat!!

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Brenda K . 2017-07-20

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After going to Watts a few weeks ago for an enjoyable lunch I met my friend there today for lunch. After sitting patiently for 15 minutes, despite the fact the shop was far from full, I had to go and ask one of the five people serving to take our order. A young man cleared the table and promised to come back quickly for our order. It took a further 10 minutes for him to take the order. We ordered our drinks and scrambled eggs on toast. The drinks came quite quickly but it took a while for the eggs. At least my friends coffee was good, but I wasn't offered any ice with my coke despite it being a very warm day. The eggs and toast were finally brought to the table but no cutlery or butter. While the eggs were going cold they first brought the cutlery, but we still had to wait for the butter. The scrambled eggs were okay but more resembled chopped up boiled eggs, they were anything but soft. By this time we decided just to make do as we had already been there for over 45 minutes. While the food wasn't great, the main problem was indifferent staff who appeared to spend most of their time standing around and seemed unable to do joined up thinking - why not bring the cutlery and butter before the scrambled eggs? Obviously I won't be rushing back, a pity because I used to enjoy going to Watts, but after today I will go somewhere else.

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Kate A . 2017-07-19

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We sat in the back room near the kitchen for the first time ever. Don't bother, it's not nearly as nice as the rest of the cafe.

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Dave M . 2017-07-19

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Great place for some of the best coffee in town; also a very wide range of teas (we like Oolong China tea... one of the very best). And you can ask to see downstairs where there is old coffee grinding equipment, etc.

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izziebon . 2017-07-19

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Great choice of tea and coffee from a 'proper' coffee shop. The coffee was delicious, far better than on offer in chain coffee shops. Nice cakes as well made it a very enjoyable visit

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chri5brown . 2017-07-17

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We stopped here for coffee on a busy Saturday and we served very quickly by very helpful staff we were tempted by the cake and it was absolutely beautiful I would recommend

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teresaingham . 2017-07-15

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When you're on a shopping mission in Carlisle and in need of refreshment John Watt & Son comes highly recommended. Lots of different teas and coffees to choose from, and the scones and cake are nice and fresh (portions are generous). Will happily return.

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Pudslyn . 2017-06-27

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my friend and i called in, and straight away were asked in or out we said" out" as it was a "sunny" day.did not wait to long for our order brought out to us.very good staff and polite."wow big pot of tea"did go down well with our order.Recommend to anyone in the area passing by.

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mau957 . 2017-06-26

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City centre establishment where they have been grinding their own coffee for years. Has an old fashioned atmosphere about it where you can still buy goods from the counter on one side. The smell of coffee being ground lingers along the whole street!

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JAM212121 . 2017-06-22

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