Based on 270 opinions finded in 2 websites
Based on 270 opinions finded in 2 websites
Nº 165 in 213 in Ards
Opinions
Worst chippy in Newtownards for service and food , wouldn't hurt to crack a smile every now again , miserable looking staff
Stuart Mcgowan . 2024-09-24
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Daughter bought 2 haddock dippers for me.to day were inedible was an understatment one side of fish missing and burnt to a crisp.
Elaine McKee . 2024-09-20
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Orderer two cod in batter, they just used up scraps of fish in heavy batter. For the price charged that is not acceptable won’t return.
Alan Gibson . 2024-09-08
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delivery quick enough and generally the food was decent apart from the steakette ist was over cooked.and very burnt in places which I would normally like. but ended up breaking a tooth on it
Thomas . 2024-09-03
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Accidentally put my order in to this location online but actually needed it on Newtonards road. The woman I spoke with was extremely understanding and accommodating despite having already made my order. She phoned the correct location and put my order in with them. Fantastic service!
Emily Malone . 2024-09-01
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Most of the order was burnt to a crisp. Sorry but definitely will not be back here.
Michael . 2024-08-31
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got battered mushrooms instead of onion rings...
francis . 2024-08-29
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Not great. Chips were all hard in the middle & undercooked. Disappointing.
Trish McCoy . 2024-08-22
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Visit 3-4times a week for last 3 months getting great food,but 2day my fish was 60% batter 40% fish! £7.45 you should be getting better!
David Hawkes . 2024-08-16
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get every week brilliant last couple of times food has been over cooked batter on the fish has been like a brick
Eddie . 2024-08-03
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Very expensive and fish overcooked. House sauce watery. Chips have no flavour. Chicken burger used to have loads of lettuce onion, etc, now barely any.
Anne Norrie . 2024-07-28
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Brilliant serviese unbelievable quality of food. I don't remember when I has a goujons like that probably 5 years ago. Brings memories. And delivery service so fast! I wouldn't expect them so quick at my door. Good big 5stars food is amazing so do service! Well done guy ot to mention that was a bed chps I've ate in my whole life. Honestly munching at them perfect structure and suff no sogginess or mushiness. I thing those gousr have that worked out perfectly thumbs up👍👍👍👍
olga mizerra . 2024-07-19
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Had a fish supper from here and it was more batter than fish, also the ‘mushy peas’ were dry and came out of the carton in one congealed lump. The lad at the counter was pleasant enough but the woman serving should have a think about her customer service skills. When I was there a girl had to come back in after having gone home and found items missing from her order. For the cost of the food, you could do A LOT better. Won’t be back.
T F . 2024-07-13
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We forgot to take photos,but the food is second to none 🙂... service, the young server was nice enough which in turn made it an overall pleasant experience xx.
Nicola Bartholomew . 2024-04-27
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Food was freezing and the sausages weren’t the mawhinneys ones that the shops advertise, they where inedible
Rachel . 2024-04-14
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Chicken was inedible. Goujons were tough in the middle and chewy. Batter on the sausages could’ve broke a tooth and the chips were tough. Food wasn’t cooked right at all. Wouldn’t recommend and wont be back. An absolute waste of almost £30.
Olivia . 2024-04-04
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it was cold and bad and late a want it eatable a want a refund or the food again
Dillon . 2024-03-17
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Ordered at 6:40pm with estimated arrival between 7:20pm to 7:40pm. At 7:50pm the app indicated the food was out for delivery but late. Asked the restaurant for an update and was advised that the time had changed to 8:20pm. A full hour after earliest original ETA with no apology or explanation. Very disappointing with a hungry family and a £50 order.
Judith . 2024-03-15
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Lovely food - goujons were lovely and crispy
Pamela . 2024-03-09
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Great place for chip shop food. The chicken kebab on chips is tasty. Quick and good food.
Andrew McKee . 2024-03-08
MORE AT Google
Driver left the food outside. Said they wrapped the door but we didnt hear it and said they phoned but my phone never rang. The food was soaked in the rain and cold. They also sent a single fish instead of a Chicken Fillet Burger. I rang when j we noticed but the driver had gone home...so we were stuck with the cold, soggy fish. I asked for a refund, was told to request it through Just Eat and they'll approve...that was over a week ago and I still haven't had a refund. Will never use again.
kieran . 2024-03-02
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Apparently this is the Chicken Kebab on Chips?? Not even half a chicken breast and a small chip? Bloody disgusted and never again. I've actually thrown it in the bin and ordered a Chinese. Scam.
N K . 2024-02-24
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Had a sausage supper and a fish on a Monday night. All freshly cooked, fish batter was superbly light on perfect fish. Excellent.
Miles Tallentire . 2023-12-07
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Just had scampi and chips. Scampi was so salty it was inedible. Absolutely disgusting.
Janice Stirling . 2023-12-03
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Service was great. Girls in the shop all lovely and totally rushed off their feet. But the standard of chips tonight was poor. Mostly end bits and greasy.
Joanne . 2023-11-25
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Delivered to wrong address neighbour gave me late and no drinks with kids meals
Annette . 2023-11-05
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Very nice grub. Chips were good and crispy. Curry sauce was almost perfect. Well filled bellies tonight!
Calvin . 2023-11-04
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Only thing was hardly any chicken gravy
Billiejo . 2023-11-02
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Overcooked egg, but everything else was amazing. Thank you
Margaret . 2023-10-28
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I love their grub but over £12.50 is too much for a fish supper...You can have a real nice meal out for similar in a pub/restaurant...just means I'll eat out more and get a nice service
Barry Dean . 2023-10-27
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Sorry I fall asleep , but thanks my order was amazing , but my egg was mated
Margaret . 2023-10-21
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Got a Pastie ,2 sausages ,and large a chip.Pastie was ok, sausages overcooked and slightly tainted and as for the large chip they must have been cooked and recooked time again it's a wonder we have any teeth left honestly the worst food ever and £10.85 never again (Never).
Richard Erwin . 2023-10-13
MORE AT Google
Food average served by staff who have lost the will to live and way too overpriced... Nip up road to Lynn's or East Street... Least they smile. This place has go to the dogs... Used to be known for top quality food and service
Alan and Kasia Nowosteeno . 2023-10-06
MORE AT Google
The food is good but a little pricey
barry . 2023-08-29
MORE AT Google
Lovely chip supper, delvered early, fresh and hot. Will use again.
Mrs . 2023-08-25
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Ordered 2 chips from here today £8.70. And was horrible..Seriously think they might of been re cooked. They where so dry and bland...John Dory's use to be good. If you charge higher price then back it up with the quality
Paul Mulvenna . 2023-08-19
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Ordered buffalo chicken kebab on chips. Bloody awful. Drowned in mayonnaise and not very many chips and what chips there were, were rubbish.
Guy McConnell . 2023-08-08
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Brilliant experience, great service
Helen . 2023-08-03
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Was just what I craved, cooked to perfection.
Ian . 2023-07-30
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Food was lovely. Piping hot. Delivery guy pleasant.
Anne . 2023-07-30
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Our order was accepted but not processed for delivery Had to phone and then go down to the shop to collect the order
Helen . 2023-07-23
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Quick and on time, really pleasant driver and food lovely and hot and really tasty, the gravy and chicken was delicious highly recommend and definitely continue to recommend
Wendy . 2023-07-23
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Believe my food was sitting for a prolong period of time as it was cold. Order was incorrect and missing an item
Judith . 2023-07-22
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Ridiculous size of a share box a few chips threw into bottom of the fish and chip box not even a pizza box size where there is plenty of food to share 2 onion rings 1 chicken goujons 3 chicken chunks 3 small nacho bites £11.20 for rubbish definitely not worth the money and definitely not a share box won’t be back to this place
Gillian . 2023-07-15
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Great food and fast service! Will definitely order from again!
Claire . 2023-07-12
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5 Stars isn't enough. The food arrived slightly early, it was piping hot. The portions were large and absolutely delicious! We normally order from J's but this was infinitely better.
Claire . 2023-06-18
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Was passing through newtownards and saw this chippy got a curry chip at first the service was slow and when I stopped to eat it on the cost rd I realised it was not very good the chips where soft and the curry sauce was very watery and the chips were more soggy not a good experience so had to throw them to the seagulls
geoffrey wightman . 2023-06-13
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Was missing drink, delivery driver said they'd drop it up, never appeared.
Graeme . 2023-05-20
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Delicious food however my family where not home when food arrived as it was 35 mins earlier than requested
Judith . 2023-05-14
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Scampi, fish, goujons and chips all over done and tasteless.
Tanya . 2023-03-19
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Forgot our food and was rude on the phone.
Alan Kane . 2023-03-19
MORE AT Google
Chicken over cooked curry not great
Lynsey . 2023-03-04
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Take away food with good portions.
Leslie Moffat . 2023-03-04
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Ordered chicken and chips meal with curry sauce. Arrived home with peppercorn sauce which I detest!!! Who even orders chips with peppercorn???
warren . 2023-02-18
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friendly staff quick service and lovely food!
lola belle . 2023-02-15
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Delivery was expensive even though I live close
Ethan . 2023-02-12
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Some of the best fast food in Ireland 👍
Stephen Braniff . 2023-02-11
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The app show it delivered but didn't come for another 40 minutes after I phoned the shop not very helpful
michael . 2023-01-30
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After work called to Newtownards shop, never again the 5oz steak burger well lets just say McDonald simple ham burgers would put this burger to shame, hubby is still hungry, my chips and gravy well not one chip was cooked ended up in the bin absolutely disappointed ☹️ and the price shocking. Will never be back!
Lynne Legge . 2022-12-13
MORE AT Google
Great food prices a little bit high but you get what you pay for
Philip Maxwell . 2022-12-09
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We didn’t receive our curry sauce. However everything else was lovely. Still think the delivery fee is a terrible price considering I leave 1 mile away from the chippy. At £4.25 it’s a little steep.
Robert . 2022-11-27
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I order for 19:20 collection as I was working. I got a text at 19:00 saying it was ready for collection. It was freezing by the time I got home therefore they fish was like rubber. I had to throw it out.
Laura . 2022-11-26
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I got a burger and chips from John dorys and enjoyed the food.
Max Carroll . 2022-11-05
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Just what we ordered. Great quality and piping hot. Delivered with a smile. Very happy.
Paul . 2022-10-31
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Absolutely rubbish, Lucky to get 1 star. I have just ordered a fish supper in Ards, got it home less than 5min drive chips were the dregs of the basket the fish was tasteless and very greasy plus not exactly warm, the whole meal??🤮 went in the bin. Second time I have been in this shop and last order was sausage supper last year, was also disaster so thought I would give it another chance as it’s closest to home. Sorry but today was my last visit and no recommendations from me. Prices are high enough without having to throw awful takeaways in the bin.
Eddie Rea . 2022-10-31
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Very disappointing after a long day at work. Seems like a got the crumbs of the chips - dried out and hard. Not their usual standard
ThroughTheLens . 2022-10-11
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Thought I'd treat Dad by getting take-out from somewhere new, but it was a complete letdown. First off customer service was awful; staff lounging around while we were wanting to order. The price, £18 for 2 burger meals, rip off. When we got home, the portions were tiny, I've seen larger kid's meals elsewhere and the quality was moderate at best. Would not recommend to anyone and certainly won't be going back myself.
I Armstrong . 2022-09-21
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Estimated delivery times on just eat are not updated or realistic. Delivery was past delivery time and still not going to be delivered for a further 20mins at least, according to shop. I ended up collecting the order. The whole point of ordering a delivery was because I was just out of hospital and shouldn’t have been over the door. Not very good customer service! Delivery times should be updated. I was less than 5 mins away from the shop.
Sharon . 2022-09-12
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Food was lovely app didn't update properly the food arrived late
Lisa . 2022-09-09
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Awesome food, never a complaint when i get from here.. top notch
Robert Thompson . 2022-08-08
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Rang to place an order for collection, wouldn't take order unless I paid for it over the phone first.
Shelley Graham . 2022-07-31
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Chicken fillet burger was not edible and really burnt
Stephen . 2022-07-31
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Good food, but requires payment over the phone for phone ordering.
Luke McKee . 2022-07-31
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Prices have gone through the roof, portion size was super small winter be back unfortunately as other chipys are better value
andrea cairns . 2022-06-30
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Food was cold and Dip was missing
Josh . 2022-06-20
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First time. Both food and service very good
Gordon Boal . 2022-06-19
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Chicken was burnt, hard and dried out as if it had been fried numeral times!! Pineapple fritter tasteless. Only decent thing was the chips. Dreadful meal considering what I paid for it 😡 have photos of dried up fillet 😠
S . 2022-05-24
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Order wrong again, more often than not.
Peter Johnston . 2022-04-26
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Very Impressed With This Order! Happily Recommend To Anyone
Lisa . 2022-04-18
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The wrong order was brought out. Not abit happy
dawn . 2022-04-15
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Staff where amazing very pleasant and i ordered a first supper got a wale Thankyou God bless Father sends his love to you and your Family
Christday Now . 2022-03-28
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Friendly staff good food and portion sizes
Louise Mcconnell . 2022-03-24
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Food was nice enough but service was very slow when it wasn't particularly busy and portion size was somewhat on the small side.
Stuart Kearney . 2022-03-16
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The Senior special I great for those whose appetite is not great !
David Cochrane . 2022-03-07
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I been here a few times, my with thinks are the best chips in Ards. I've never had a bad meal, always a consistent high standard. The staff are nice as well. So stay away!! I don't want bigger queues 😊.
Raymond Hamilton . 2022-03-04
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Would be no stars STAY AWAY DON'T ORDER!!!! over 2 hours late food stone cold must of been in car all that time the two burgers had so much sauce you couldn't even eat them and the fish stuck to box 🤢25 pound wasted never again 👎👎👎👎
samuel thompson . 2022-02-11
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Fast & Friendly, great good 😊 family very happy , looking forward to next visit 👌
Wendy . 2022-02-10
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Food was great however I did not know that when it said garlic and taco sauce for the deep south burger it also meant it contained mayonnaise which I take allergic reactions to, so not so much enjoyed after the eating of it. Please be more specific with your sauces.
Victoria . 2022-01-26
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Chips were rotten couldn’t eat a single one had to spit it out Also missing a coke can And the potion size was bad
Kurtis . 2022-01-23
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Food was okay missing items and no coke which I ordered
gary . 2022-01-18
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Got a large chip and two fish to take away last week. Should have kept my money. Won't be back that's for sure..
Rosie May . 2022-01-17
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Ordered at 17:40, Didn't come until 20:00
Jay . 2022-01-03
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£3.30 for a small chip that supposedly would feed 2 people (according to the employee I spoke to on the phone)!!! We got just slightly more chips than you would get for FREE if you had ordered a battered sausage! Will NOT be back and would not recommend at all! Disappointed and mad at extortionate price and amount of chips!! We have ate from Castlereagh John Dory’s before and I wrongly presumed the Newtownards branch would have similar standards! How wrong I was!!
FermanaghGirl7676 . 2022-01-01
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All the food we got in here was very good we will definitely use this chippy again
Stephen Vint . 2021-12-29
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Great food and friendly staff, enormous portions
christine shields . 2021-12-04
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Sunday 21st Nov. Ordered chicken supper and a portion of chips only to be disappointed to recieve chips that you would never serve up to someone shrivelled and crispy very annoyed when you pay good money and recieve rubbish. Though tbf chicken was nice chips in the bin
darren sterrett . 2021-11-21
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Rotten. Chicken goujon meal and chicken burger both absolutely cremated. As were the chips. Not sure there was an onion in any off the "onion" rings. The nicest bit was the garlic mayo which is probably bought in. Will NOT be ordering again....... greasy, burnt and tasteless.....
Mrs . 2021-11-20
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Very happy with the food and the service, delivery driver was very well mannered. Would recommend
Christine . 2021-11-03
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Food was cold and curry sauce had spilt over everything in the bag. Usually lovely food but not tonight. Delivery woman was lovely!
Emma . 2021-10-17
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Top class not had fish in a while and it was just perfect ⭐️👍
Spencer . 2021-10-13
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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108 Opinions
Best kebab i have had in a very long time, garlic nann was a great touch, loaded with proper chicken and beef, plenty if both, hot chilli sauce was flavoured great plenty if it, not mild and not roasting, just rite, found my new spot 😀
116 Opinions
Made the huge mistake of ordering from this place. I wish I'd read the reviews first. We were told that delivery wouldn't be long, 2 hours later we were still waiting. Rang the shop and was told it was "with the driver and wouldn't be long". 40 mins later still no food so we decided to cancel because expecting customers to eat food that's been lying in a car for over 40 mins is frankly disgusting. Tried cancelling but they wouldn't answer the phone, even hanging up a few times. Eventually the driver showed up (2 hours and 55 minutes after ordering) and we had to cancel it at the door instead.