John Dory’s in Ards

We have eaten here a few times and it's been fine but last night's meal was mostly inedible. Onion rings were cold and mushy and the cod was so thin.. Definitely have to have a rethink before going back...

Placed order for 8pm pickup girl phones me 7.30 your order is ready told her I won’t be there for 20mins got there at 7.50 and was given the order that was sitting under heat lights for 20 mins. Sorry but I payed for fresh cooked food and then I get attitude from staff REALLY BAD SERVICE JOHN DORY’S NEWTOWNARDS

Dreadful! Today ordered a Cod Supper. Must be the worst cooked fish I have ever eaten! Not sure it actually was Cod. Overcooked and tough, thin layer of fish in a hard crisped batter skin that was almost inedible. Threw much of it out. I used this place before and it was not too bad but on this performance I will not be back!

Shite. Not even worth one star .

I order a chicken kebab on chips and was met with a chips with gravy this was one of the worst services I've ever had to experience.wish I could get my money back.

Worst chippy in Newtownards for service and food , wouldn't hurt to crack a smile every now again , miserable looking staff

Daughter bought 2 haddock dippers for me.to day were inedible was an understatment one side of fish missing and burnt to a crisp.

Orderer two cod in batter, they just used up scraps of fish in heavy batter. For the price charged that is not acceptable won’t return.

delivery quick enough and generally the food was decent apart from the steakette ist was over cooked.and very burnt in places which I would normally like. but ended up breaking a tooth on it

Accidentally put my order in to this location online but actually needed it on Newtonards road. The woman I spoke with was extremely understanding and accommodating despite having already made my order. She phoned the correct location and put my order in with them. Fantastic service!

Most of the order was burnt to a crisp. Sorry but definitely will not be back here.

got battered mushrooms instead of onion rings...

Not great. Chips were all hard in the middle & undercooked. Disappointing.

Visit 3-4times a week for last 3 months getting great food,but 2day my fish was 60% batter 40% fish! £7.45 you should be getting better!

get every week brilliant last couple of times food has been over cooked batter on the fish has been like a brick

Very expensive and fish overcooked. House sauce watery. Chips have no flavour. Chicken burger used to have loads of lettuce onion, etc, now barely any.

Brilliant serviese unbelievable quality of food. I don't remember when I has a goujons like that probably 5 years ago. Brings memories. And delivery service so fast! I wouldn't expect them so quick at my door. Good big 5stars food is amazing so do service! Well done guy ot to mention that was a bed chps I've ate in my whole life. Honestly munching at them perfect structure and suff no sogginess or mushiness. I thing those gousr have that worked out perfectly thumbs up👍👍👍👍

Had a fish supper from here and it was more batter than fish, also the ‘mushy peas’ were dry and came out of the carton in one congealed lump. The lad at the counter was pleasant enough but the woman serving should have a think about her customer service skills. When I was there a girl had to come back in after having gone home and found items missing from her order. For the cost of the food, you could do A LOT better. Won’t be back.

We forgot to take photos,but the food is second to none 🙂... service, the young server was nice enough which in turn made it an overall pleasant experience xx.

Food was freezing and the sausages weren’t the mawhinneys ones that the shops advertise, they where inedible

Chicken was inedible. Goujons were tough in the middle and chewy. Batter on the sausages could’ve broke a tooth and the chips were tough. Food wasn’t cooked right at all. Wouldn’t recommend and wont be back. An absolute waste of almost £30.

it was cold and bad and late a want it eatable a want a refund or the food again

Ordered at 6:40pm with estimated arrival between 7:20pm to 7:40pm. At 7:50pm the app indicated the food was out for delivery but late. Asked the restaurant for an update and was advised that the time had changed to 8:20pm. A full hour after earliest original ETA with no apology or explanation. Very disappointing with a hungry family and a £50 order.

Lovely food - goujons were lovely and crispy

Great place for chip shop food. The chicken kebab on chips is tasty. Quick and good food.

Driver left the food outside. Said they wrapped the door but we didnt hear it and said they phoned but my phone never rang. The food was soaked in the rain and cold. They also sent a single fish instead of a Chicken Fillet Burger. I rang when j we noticed but the driver had gone home...so we were stuck with the cold, soggy fish. I asked for a refund, was told to request it through Just Eat and they'll approve...that was over a week ago and I still haven't had a refund. Will never use again.

Apparently this is the Chicken Kebab on Chips?? Not even half a chicken breast and a small chip? Bloody disgusted and never again. I've actually thrown it in the bin and ordered a Chinese. Scam.

Had a sausage supper and a fish on a Monday night. All freshly cooked, fish batter was superbly light on perfect fish. Excellent.

Just had scampi and chips. Scampi was so salty it was inedible. Absolutely disgusting.

Service was great. Girls in the shop all lovely and totally rushed off their feet. But the standard of chips tonight was poor. Mostly end bits and greasy.

Delivered to wrong address neighbour gave me late and no drinks with kids meals

Very nice grub. Chips were good and crispy. Curry sauce was almost perfect. Well filled bellies tonight!

Only thing was hardly any chicken gravy

Overcooked egg, but everything else was amazing. Thank you

I love their grub but over £12.50 is too much for a fish supper...You can have a real nice meal out for similar in a pub/restaurant...just means I'll eat out more and get a nice service

Sorry I fall asleep , but thanks my order was amazing , but my egg was mated

Got a Pastie ,2 sausages ,and large a chip.Pastie was ok, sausages overcooked and slightly tainted and as for the large chip they must have been cooked and recooked time again it's a wonder we have any teeth left honestly the worst food ever and £10.85 never again (Never).

Food average served by staff who have lost the will to live and way too overpriced... Nip up road to Lynn's or East Street... Least they smile. This place has go to the dogs... Used to be known for top quality food and service

The food is good but a little pricey

Lovely chip supper, delvered early, fresh and hot. Will use again.

Ordered 2 chips from here today £8.70. And was horrible..Seriously think they might of been re cooked. They where so dry and bland...John Dory's use to be good. If you charge higher price then back it up with the quality

Ordered buffalo chicken kebab on chips. Bloody awful. Drowned in mayonnaise and not very many chips and what chips there were, were rubbish.

Brilliant experience, great service

Food was lovely. Piping hot. Delivery guy pleasant.

Was just what I craved, cooked to perfection.

Quick and on time, really pleasant driver and food lovely and hot and really tasty, the gravy and chicken was delicious highly recommend and definitely continue to recommend

Our order was accepted but not processed for delivery Had to phone and then go down to the shop to collect the order

Believe my food was sitting for a prolong period of time as it was cold. Order was incorrect and missing an item

Ridiculous size of a share box a few chips threw into bottom of the fish and chip box not even a pizza box size where there is plenty of food to share 2 onion rings 1 chicken goujons 3 chicken chunks 3 small nacho bites £11.20 for rubbish definitely not worth the money and definitely not a share box won’t be back to this place

Great food and fast service! Will definitely order from again!

5 Stars isn't enough. The food arrived slightly early, it was piping hot. The portions were large and absolutely delicious! We normally order from J's but this was infinitely better.

Was passing through newtownards and saw this chippy got a curry chip at first the service was slow and when I stopped to eat it on the cost rd I realised it was not very good the chips where soft and the curry sauce was very watery and the chips were more soggy not a good experience so had to throw them to the seagulls

Was missing drink, delivery driver said they'd drop it up, never appeared.

Delicious food however my family where not home when food arrived as it was 35 mins earlier than requested

Scampi, fish, goujons and chips all over done and tasteless.

Forgot our food and was rude on the phone.

Take away food with good portions.

Chicken over cooked curry not great

Ordered chicken and chips meal with curry sauce. Arrived home with peppercorn sauce which I detest!!! Who even orders chips with peppercorn???

friendly staff quick service and lovely food!

Delivery was expensive even though I live close

Some of the best fast food in Ireland 👍

The app show it delivered but didn't come for another 40 minutes after I phoned the shop not very helpful

After work called to Newtownards shop, never again the 5oz steak burger well lets just say McDonald simple ham burgers would put this burger to shame, hubby is still hungry, my chips and gravy well not one chip was cooked ended up in the bin absolutely disappointed ☹️ and the price shocking. Will never be back!

Great food prices a little bit high but you get what you pay for

We didn’t receive our curry sauce. However everything else was lovely. Still think the delivery fee is a terrible price considering I leave 1 mile away from the chippy. At £4.25 it’s a little steep.

I order for 19:20 collection as I was working. I got a text at 19:00 saying it was ready for collection. It was freezing by the time I got home therefore they fish was like rubber. I had to throw it out.

I got a burger and chips from John dorys and enjoyed the food.

Just what we ordered. Great quality and piping hot. Delivered with a smile. Very happy.

Absolutely rubbish, Lucky to get 1 star. I have just ordered a fish supper in Ards, got it home less than 5min drive chips were the dregs of the basket the fish was tasteless and very greasy plus not exactly warm, the whole meal??🤮 went in the bin. Second time I have been in this shop and last order was sausage supper last year, was also disaster so thought I would give it another chance as it’s closest to home. Sorry but today was my last visit and no recommendations from me. Prices are high enough without having to throw awful takeaways in the bin.

Very disappointing after a long day at work. Seems like a got the crumbs of the chips - dried out and hard. Not their usual standard

Thought I'd treat Dad by getting take-out from somewhere new, but it was a complete letdown. First off customer service was awful; staff lounging around while we were wanting to order. The price, £18 for 2 burger meals, rip off. When we got home, the portions were tiny, I've seen larger kid's meals elsewhere and the quality was moderate at best. Would not recommend to anyone and certainly won't be going back myself.

Estimated delivery times on just eat are not updated or realistic. Delivery was past delivery time and still not going to be delivered for a further 20mins at least, according to shop. I ended up collecting the order. The whole point of ordering a delivery was because I was just out of hospital and shouldn’t have been over the door. Not very good customer service! Delivery times should be updated. I was less than 5 mins away from the shop.

Food was lovely app didn't update properly the food arrived late

Awesome food, never a complaint when i get from here.. top notch

Chicken fillet burger was not edible and really burnt

Rang to place an order for collection, wouldn't take order unless I paid for it over the phone first.

Good food, but requires payment over the phone for phone ordering.

Prices have gone through the roof, portion size was super small winter be back unfortunately as other chipys are better value

Food was cold and Dip was missing

First time. Both food and service very good

Chicken was burnt, hard and dried out as if it had been fried numeral times!! Pineapple fritter tasteless. Only decent thing was the chips. Dreadful meal considering what I paid for it 😡 have photos of dried up fillet 😠

Order wrong again, more often than not.

Very Impressed With This Order! Happily Recommend To Anyone

The wrong order was brought out. Not abit happy

Staff where amazing very pleasant and i ordered a first supper got a wale Thankyou God bless Father sends his love to you and your Family

Friendly staff good food and portion sizes

Food was nice enough but service was very slow when it wasn't particularly busy and portion size was somewhat on the small side.

The Senior special I great for those whose appetite is not great !

I been here a few times, my with thinks are the best chips in Ards. I've never had a bad meal, always a consistent high standard. The staff are nice as well. So stay away!! I don't want bigger queues 😊.

Would be no stars STAY AWAY DON'T ORDER!!!! over 2 hours late food stone cold must of been in car all that time the two burgers had so much sauce you couldn't even eat them and the fish stuck to box 🤢25 pound wasted never again 👎👎👎👎

Fast & Friendly, great good 😊 family very happy , looking forward to next visit 👌

Food was great however I did not know that when it said garlic and taco sauce for the deep south burger it also meant it contained mayonnaise which I take allergic reactions to, so not so much enjoyed after the eating of it. Please be more specific with your sauces.

Chips were rotten couldn’t eat a single one had to spit it out Also missing a coke can And the potion size was bad

Food was okay missing items and no coke which I ordered

Got a large chip and two fish to take away last week. Should have kept my money. Won't be back that's for sure..

Ordered at 17:40, Didn't come until 20:00

£3.30 for a small chip that supposedly would feed 2 people (according to the employee I spoke to on the phone)!!! We got just slightly more chips than you would get for FREE if you had ordered a battered sausage! Will NOT be back and would not recommend at all! Disappointed and mad at extortionate price and amount of chips!! We have ate from Castlereagh John Dory’s before and I wrongly presumed the Newtownards branch would have similar standards! How wrong I was!!

All the food we got in here was very good we will definitely use this chippy again

Great food and friendly staff, enormous portions