Jinli Chinese in Hillingdon - Phone Number, Reservations, Reviews

Visited many times, excellent food good price and great service

I would like to respond regarding my incident 3 weeks ago with this restaurant as I am still quite in shock and a bit traumatised with how they spoke to me. These staff members LOCKED me inside their car park because they were annoyed that I parked there for 5 minutes(attached picture- car was parked highlighted in red)while I went to the shop next door, this is ILLEGAL. In my previous review they said I was blocking the entry and this is why they locked me in, this is ILLEGAL itself. You can CLEARLY see if I was parked behind this brick wall, this leaves the entrance completely clear. They claim they locked my car in due to my ‘rude behaviour’, (this is ALSO ILLEGAL by the way) however I was so in shock that this happened and I just politely asked if they could unlock the gate multiple times, not being rude once. After realising I was locked inside they proceeded to scream and shout at me for parking there and also called children with Autism ‘spastics’ when explaining that this is my workplace I came from on a lunch break. I am so appalled that these people can operate and call themselves a ‘business’ when they treat potential customers shockingly, maybe that’s why they seem to be empty all the time. Reading other reviews I can see other people have complained about the rudeness of staff, I completely understand why. I am still appalled by this incident and will be taking this further. I’d like to add they have no legal parking restrictions in place so by law they can’t tell the public not to use their car park. I’ve also attached the note they left on my car while I was gone for the five minutes, does this sound ‘polite’ to you? Annoyingly I cannot reply to their response on this review but don’t be fooled, it will be full of lies to cover their failing reputation.

Just spent £47:50 on takeaway from this restaurant. The food was all bland, very tasteless. Both the special fried rice, king prawn rice were bland. The beef curry was horrible, the spicy spare ribs was alll bone. The family did not enjoy it at all . It was al thrown in the BIN. First time here never coming back. Please be aware !!!!! Terrible food!!!

Good quite Chinese restaurant. The food tastes good. I expected more side dishes but the quality of food and surrounding were very pleasant.

The restaurant owners/staff are mentally unstable. I’m an Assistant Head at a school for SEN pupils. I was contacted by one of my own staff members on Friday the 19th of July. She informed me she had parked in this restaurant car park to collect a food order from across the road. There were no signs or restrictions in place to suggest she could not park there - not to mentioned, it was 12pm in the afternoon and the car park/restaurant was not busy. She returned to her car to find an angry women, shouting and screaming at her. She then proceeded to lock the gate to the car park and my colleague could not leave. At this point my colleague called me, to explained she could not return to work. Again, we work at a school for Autistic pupils and this was the staff members lunch break. We allocate 30 mins and the staff have to return to class/duty once that times is up. My staff member being locked in impacted pupils learning. This was also the end of term and it was the last day. Because of the restaurant owners/staff members actions she missed pupils leaving and was unable to say goodbye to year 6 pupils who had been at the school for sometime. I attempted to call and reason with with the restaurant, however, I was met with tirade of abuse and derogatory language - when the restaurant realised I was not calling to make an order. I would implore anyone to rethink their judgement when considering booking a table or ordering a takeaway for this establishment . The person who I spoke to on the phone is everything that is wrong with world and the level of aggression I was subject to was deeply concerning. I’m sure there will be a quick rebuttal to this review, however, the behaviour and language I experienced was unforgivable. Regardless of their response, let it be known, this restaurant does not deserve honest and hard working peoples money.

Disgusting staff members here, they do not deserve your time and money. Should any problems arrive they speak to you disgracefully. They should not be allowed to operate with such disgusting behaviour.

Avoid at all costs, rude aggressive staff especially towards women.

The staff were so rude and disgusting. Not worth going here.

Was a bit surprised on how bad the food tasted, Was very bland with no flavour It was very expensive so really should of been a lot better

Ordered chow mein noodles. Never tasted anything as bad. Paid over £12, plus delivery. All went into thr bin.

Great place! Very tasty food, large portions, very nice and helpful staff! 😊😊 There was also a promotion for 2 beer for the price of 1 ;) I recommend it with all my heart! 🫶

A nice and friendly restaurant in Hillingdon Hospital. Tasty food, good choices and excellent experience.

The food is authentic Chinese and delicious. Service is great. The prawn noodles and duck black bean sauce was tasty.

I made a phone call to find out if they do buffet. Spoke to a lady who told me that they don't do buffet but before I ask her something else she cut my phone. I found her extremely rude. I found staff really unprofessional on the phone. Don't think I would like to visit personally after this treatment.

A proper adventure! It's fairly priced here and you get truly authentic food. You should definitely give it a go. The staff were very helpful as we needed some help interpreting the menu. So be sure to ask if you need to, to avoid disappointment.

Look out for the high service charge and food expensive £7 for a bowl of chips ? Won’t be returning

The Hospital restaurant so we decided to go in here and the food was great and also the staff was very polite.... nice decorative surroundings....

Some of the best Chinese food I’ve had in a while! Great attention to detail, great quality, taste and service. We had the duck pancakes, crispy shredded beef, chicken chow mein and Singapore noodles - will be back

It was almost closing when we arrived at the store, but the boss still let us eat in the store. It was very nice. We ordered snow pea trotters, tomato beef brisket rice noodles (not spicy), short crispy pork and egg fried rice. The stewed snow pea trotters are very soft and very delicious with the sauce, and there is no pig smell (the two pork dishes we ordered did not have the pig smell, which is very powerful), and the soup of snow peas and pig trotters is also delicious. It tastes delicious, light and not greasy, and is perfect for warming the stomach in winter. The tomato and beef brisket rice noodles are sour and sweet. The casserole is very good at keeping heat. It is hot until the last bite. The soup is also delicious. The ingredients include oyster mushrooms, soaked dried fungus, and soaked shiitake mushrooms. It is quite surprising that you can eat them in the UK. , and the taste is relatively light and not greasy, we all like it. The short crispy pork is very crispy, and the egg fried rice is also very fragrant, but not too salty. A restaurant with a high CP value. Highly recommended. The soup is great. It is suitable for those who have a lighter taste. I want to try the duck blood intestine next time.

I always have a great experience when visiting Jin Li. This is a rare Chinese restaurant that offers both mainstream dishes as well as traditional dishes which are worth a try (I like the lamb in cumin seed). The restaurant has ample parking and the staff are very friendly. I hope to visit soon otherwise, otherwise will be ordering for delivery anyway. Thanks for the great food and experience.

Absolutely delicious food and brilliant service. Highly, highly recommended.

Truthfully I was always skeptical as JinLi was previously one of my favourite pubs in the area which was previously known as The Orange Peel however as an authentic Chinese Restaurant it has definitely made its mark & the interior whilst still somewhat keeping the pub theme has got the feeling of Chinese Restaurant. Generally speaking I order via more on apps & get my food delivered at home but definitely one of my favourite local Chinese Cuisine Restaurants/Takeaways.

Swift customer service and service the food hits the spot everytime

i did some take outs from uber eats. ordered singapore fried rice & salt, pepper chicken quantity : 5/5 they gave u a big portion of food like for 2 pax taste : 3,5/5 not really authentic Chinese food. there’s a hint of curry in every single dish also they give chips packaging : 5/5 they delivered it in a plastic container & reusable bag.

Awesome food, felt authentic and really tasty. Service was also very warm and welcoming, he helped us chose some dishes which were spot on. Must try the brown sugar bubble tea! Will definitely visit again

Can find London Chinatown quality Chinese food in Hillingdon. Worth a visit. Came to visit from Norfolk while dropping someone off at the airport and still delicious.

Absolutely delicious food. A little pricey but worth paying that extra bit. Staff friendly and quick service.

Ordered salt and pepper prawns and spring rolls for starters. Both very bland. Frozen spring rolls for the supermarket are much better. Mains... oh dear. Got the special fried rice. Nothing special to see here. No taste or spice (I asked for extra spice) was so bland. My wife got the Chow Mein, again... no taste and the noodles were tiny. I think the chef forgot to season anything for us!

It is a great location with privite parking at the back of the restuarant, very spacious environment and good atmoshere. Good service by cantonese waiters. Food quality is not enough authentic taste, especially the sour veg. fish soup.

After an assertive exchange about the discrepancy between their published menu on their own website and the actual +40% till prices, having to force the matter to an accommodation when they should be apologising and discounting profusely, we took away an admittedly very satisfying, good quality meal. Recommending the meltingly soft pork in preserved veg and fragrant ginger chicken.

Ordered a delivery from Jinli Uxbridge for my partner and I ordered crispy duck however food came minus the crucial ingredient that makes the dish contacted Uber… so apology just said ingredient unimportant so thank you for understanding.. frankly they had NO understanding not even an apology … would be great to get at least an apology but critical point of service recovery, long gone. Shame

Such a shame, has gone down hill swiftly. Used to be excellent authentic sichuan Chinese food , now is cheap and nasty western style mass produced food. Starters all frozen and deep-fried. Gong bao chicken (a sichuan staple) turned out to be cheap and nasty sweet sour deep fried chicken. The water boiled beef was chewy and lacking any depth of flavour. Rushed and lacklustre. Food arrived in about 5minutes. Disappointing to say the least. Won't be returning.

Best Chinese food in the area. A bit pricy, but worth it.

London prices for unexceptional food.

Really traditional spicy food, nice staff and good food. Big car park at the rear so parking is not an issue at all.

My friends been to here before and recommended by my friends, the foods are very nice, and the service very good.

Authentic chinese food, place was quiet, may be because we went there during the lunch time. And it was a weekday.. Overall good food, good service and ambience was great too.

I ordered a fairly big order for collection, whilst using the menu on the Jinli website for reference. The lady on the phone confirmed the price but when I had another look, I was sure I misheard, there was almost a £40 discrepancy from what I worked out on the menu! When we arrived to collect, I was told, the online menu was their old one and I actually had not misheard the price. Not wanting to cause a scene, I paid the amount but I am frustrated by this. It’s not the customer’s fault that no one has updated the online menu, yet we ended up incurring an additional £40 cost. When this was mentioned, there was zero effort to accommodate, not even an extra portion of prawn crackers offered! Most of the food was delicious, portion sizes were generous. Fried rices were not fried, but boiled, disappointing for the price. Overall, the dinner was nice, but for the price and miscommunication, we won’t be back.

Food was on the mark. Staff 🤔. Was not offered chopsticks, apart from taking order no follow-up (everything ok), more interested in tables of Asian dinners. Also quick in removing dishes and bringing out the card machine to pay

Never again Food arrived cold Error made with order Restaurant unsympathetic, told our fault , reorder never again mediocre expensive experience!

Great restaurant very authentic with great customer service. They use good quality ingredients definitely the best in the area.

Ordered via Deliveroo. Received mouldy wraps for the duck! Yes covered in mould!!! How on earth can you miss that! The duck itself smelt off. Seriously avoid this place! How they they think they can get away with this is outrageous. Avoid Avoid Avoid!!!

Awful place. Woman greeter obviously attended the Basil Fawlty school of customer relations. The food is just average, same as you would get at any of the local Chinese takeaways, but here you pay twice as much as you would pay elsewhere. I don’t know what the literal translation of JinLi is, but I would suspect it’s something like "Treat the customer like they’re something you’ve scraped off the sole of your shoe, then fleece them for every penny you can".

I was going to go to this restaurant to get a take away tonight and I am in shock at the prices .... it's on par with Park Chinois in Mayfair ! How they are keeping the restaurant open is beyond me ..... £7.70 for a portion of chilli chips, I say what !!!! Good luck as you will need it !

First time and already love this place! Very good food and friendly staff. I recommend this restaurant!

The lady’s on front are so rude here! I just walked out! You wonder why people are not coming anymore! I only come back as I was asked to as the food and service was really bad. I’m not ganna let myself experience again! Good luck you won’t last long!!

Found this restaurant in an old pub in Uxbridge near the Uni. After I managed to communicate to the server that I was looking for numbing heat not just chilli, she asked the kitchen to add some Sichuan peppercorns to the dry pot chicken. It was just what I was looking for over rice; all at once fiery, tingly and savoury. Not cheap (£27.50 with service, tea & rice) but worth it for the size and depth of flavour. From the look of the menu, this place is really authentic, although they have the ‘regular’ dishes too. Good find, if a little cold inside dining room today.

Portion reduced and price increased; hence not 5 stars. Taste unchanged and unbeatable.

Traditional northen China cuisine. Personally, I thought it was a bit pricey, but I thoroughly enjoyed my dishes

Having a parking space is really good

Been ordering from this place for years and the quality seems to be going down whilst the price goes up.. tonight got a delivery and the lids had been left off two of the containers so it looked like the attached photos. Not ace for £14 dish...

Extremely rude staff and mediocre food. They boast a wide selection of Schezwan dishes on the menu but there’s nothing Schezwan about it. When asked politely, one of the waitresses or the managress was terribly rude to us and started snacthing our utensils from us. Sadly, we couldn’t get her name but she was middle-aged and least bothered. She was misbehaving with us at an extent where we were forced to leave without finishing our dinner. All in all, a total waste of money and time. Please feel free to visit if you want to pay to get humiliated.

The best Chinese food we had after a very long time. Every dish was tasty. The waiter was courteous and atmosphere is lovely. Definitely recommend.

Lovely and clean, with a great sense of service and amazing food. A wide range of traditional dishes too!!

I decided to get a take away whilst being in the local hospital (next door) I also live within a 5 minute drive on a new development (st andrews park) When checking the website and totalling up my price before I arrived I was then told when I arrived that prices have gone up. What was £32 bill had changed to £59. For example crispy seaweed has gone £4 to £9.80, sweet and sour chicken Hong Kong has gone from £8 to £15 and Chips has gone from £2 to £7, with the whole menu following in the same way. I mentioned that the prices on the website menu say differently and they said that it was an old menu and this is the price now. Disgusting mark up in price and will never return, I will also be sure to share this with all local residents. A complete joke when you compare prices with other local takeaway/restaurants.

The waitress does not know how to communicate and show attention to the customer. When another customer enters, he starts accepting the order from the newly entered customer before he finishes talking to you.

Have eaten here before the first and second time the food was excellent then they changed the chef and the food is completely different and continues to get worse ordered three dishes all overloaded with sezhuan peppercorns and msg mouth was completely numb owner kept coming over asking if everything was ok I think he knew it wasn’t used to be busy and lots of takeaway orders on the bar not no more got our food boxed to take with us and drove down the road and threw it away won’t go back which is a shame coz it used to be good also puts on a service charge which I don’t agree with

Excellent service and delicious meal. My family loves the food here.

Waitress was rude. Asked if there was dine-in last night (since no one else was eating at the tables) and no one made a move to seat me, so placed order (one dish and a beer), paid at the till and took a seat. Waitress comes in a huff 15 minutes later asking if it was take away or dine in. Irritated when I say dine in, says prices are different. She asks for cash to fill the difference, I offer to pay with card since that’s all I’d brought, she proceeds to actually scold me for giving the wrong impression and then says I can eat at the price I paid today but that it would be different the next time. Don’t think I’ll be coming again though.

Very nice surroundings, excellent, attentive and very fast service. Will certainly be going back.

The food is amazing here ! The staff is ready to help you with anything you need!

Really tasty. Quite pricey but kind of worth it. If I had to be picky, was expecting thick noodles but got thin ones and was a teeny bit dry but I think this was because it was quite late. Would order again

I ordered from them and I was hoping they'd probably be the best oriental take-away in the area but I was quite disappointed. Their kung po chicken was way too bland for me. Not just the spice level but had way too little salt.

Come here again, the taste is very good, you will not be disappointed at all, the taste is as good as ever! We had dinner here again today, August 7th, and we were not disappointed as usual👍🏻It’s just that the portion of grilled fish and side dishes was a little less

Ordered Kung po long prawn with peanuts which was very tasty. Portion large enough to share between two with starters. Good service and nice seating area inside.

Lovely visit this evening. Really struck by how clean it is and how lovely the staff are. Broad range of choices on the menu - particularly enjoyed the udon noodles and duck.

the woman was very rude. I just wanted to try a wine and his response was no .. very arrogant. Very expensive.

ALL the meat was so tough it was difficult to cut and had a horrid mouthfeel and was difficult to swallow, it felt over cooked . Food was flavourless. The rice was stodgy and over cooked it was sticking together. All the food arrived cold. The food was that poor we couldn’t eat it. £50 wasted and won’t use this restaurant again.

The worst Chinese I have had in a long time, there was lumps floating in my drink and they wouldn’t even replace it, they were trying to claim it was me splitting in the drink prior to me getting my food - the lady was extremely rude during questioning. No one came to check if anything was ok during my time of visit. After experimenting several restaurants I thought the customer service was hideous and unprofessional as they could not even recommend their most popular dishes. Disappointed!

Not your standard MSG laden Anglicised food. Amazing array of fish meat and veggie dishes. Be aware that they offer to pack up what you can't eat. This is handy as portions are huge. Loved it.

Terrific service and lovely, authentic chinese menu. Presentation and cleanliness was excellent. Great quality - but priced high for sides. Worth a visit.

just disappointed the spring rolls were overdone was charged £13 for 2 portions and they were something out of Iceland the satay was just over fried and didn't look appetizing so left it wouldnt go again

Empty on a Monday evening. The hot and sour soup was excellent, the ho fun a bit greasy. The others enjoyed their food. It's an extensive, but confusing menu including some more unusual choices such as chicken feet. The staff were pleasant, if a little reserved. The only beer was Bud. The atmosphere and food quality did not justify the bill of £40 a head.

This Chinese restaurant is a real secret gem in Hillingdon. The food was all freshly made to order for example the salt and chilli king prawns, sizzling beef with ginger and spring onions. The service is good, genuine honest decent and caring. It is a very family friendly environment and has a lovely relaxed atmosphere. If you go with children make sure you show them the goldfish 🐠 tank! 😆

We've never eaten in, but it's our Chinese takeaway of choice. Not the cheapest, but delicious, with some hidden gems in its (at times scarily authentic) menu. Definitely Szechuan, so order with caution if you don't like it spicy. I wish they'd bring back the shredded aubergine with garlic and chili 😉. Apart from that, pretty much perfect. Try the salt & pepper squid.

Good service, food, great decor and okay prices

Beautiful food had that authentic taste that seems to lack in a lot of chinese food these days

The food is a double edged sword enter at your own risk. My wife went in at 80kg came back at 70Kg highly recommend for the Weight loss not for the food.

Very good food, very good staff

Food is delicious, service is friendly, desserts are amazing.

The best Chinese restaurant in west London

Do not order salt and chilli pepper spare ribs. Instead of using slightly battered ribs (as described in the menu), it turn out to be barbequed pork ribs. There isn't any taste of five spices. The ribs are dry and hard, whole dish is tasteless. Singaporean vermicelli, on the other hand, worth to spend the money on. Definitely something I will order again.

The food was good i particularly loved the prawn chilli starter. Service was very good too staff were nice and patient with the demands of the young ones.

Very friendly. Decent food. Well placed for the hospital if you need to hang out for a while. Obviously you must buy something; it's only fair.

Excellent restaurant, quick and friendly service, the portions are very generous the food is well cooked. All the favourites are on the menu, good value.

Possibly the worst fried rice I have ever had in 40+ years. My wife is Chinese, so I have had thousands on fried rice over time, but this was disgusting. Greasy, overtly garlicky, no hint of soy, and with tiny chips of beef so insubstantial you could honestly not tell what they were if you had your eyes closed. You go to a takeaway for things you can't do at home. I could gave done a better job with microwave rice. An insult to Chinese cooking.

Great food with fantastic service 👌 I will be back soon 😊

Really nice food and good service

Ordered this evening (Saturday) directly to the restaurant/takeaway placing our order by phone & it arrived promptly within around 30mins. 🙂 Thoroughly enjoyed all food. We got 2x Mixed Salt & Pepper starters (we were advised by staff that this option was for 2 people but due to experience with other Chinese delivery locally the sizes are always so small & not enough to feed 2 people). The portion sizes were big & 1 mixed starter would have been enough from JinLi. We also ordered BBQ spare ribs, Duck in plum sauce, Hot Spicy Beef Brisket noodle soup & Veg spring rolls. We enjoyed all the food was lovely & beats any local chinese in Uxbridge by far. 👍

Excellent food a little bit more expensive than the rest but definitely worth paying for good food rather than the greasy stuff some others serve.

Fantastic quality, generous portions, diverse menu.

Quite overpriced. The special fried rice was a bit bland and overall food not that flavourful

I DID NOT ORDER THIS FOOD. I looked into the order the night before and did not process an order, Just eat sucked my money anyway, and the food turned up the next day totally unwanted . Refund me

Disgusting tasting food. Seems like meat is off. Ordered four items..all turned out bad. Worst chinesse ever i ordered. Avoid. Never again

It was our first order with both JinLi Restaurant and Deliveroo. The two dishes we ordered were both vegetarian. Both of the dishes were brilliant, will love to try them in their Restaurant when Restaurant opens for public. We are sure all the other dishes on the menu are outstanding as well. It is sometime hit and miss when looking out for vegetarian stuff but JinLi has aced it.

Amazing as always love the grilled fish

Food quality and quantity is not good for this price. Ordered sea food fried rice and had musel shell bits in it. Ordered honey spare ribs of which half the container is empty. Bad experience.

Worst restaurant ever. Ordered spare ribs as takeaway only to find out that the box is half empty. Call restaurant to make them aware. They told me they only sell it at this price. They told me to drive back to them top up with 2 additional ribs. A rip off considering what other Chinese restaurant are offering in this area.

Grilled fish and couple's lung slices are both classic!

Apart from the time delay, very tasty