Jim's Cheesecakes in East Dorset

The service is okay, polite, but everything seems rushed. However, the coffee isn't as good as other Costa coffees. It is very weak tasting and can never taste the syrup flavour. I will continue to go to Costa, just not this shop.

Sunday Roast was reasonable quality but “Duo Roast” option is a complete rip off. Pay an extra £4.00 for chicken and beef but you get half portions of chicken and half portion of beef so actually much less value than the single roast price. When I pointed this out to the waiter he agreed but offered no money off the bill.

Over priced modern furniture. Great for retirement and care home type furniture. What let's this store down is the staff aptitude. The store closed at 5pm, which is fine, a little unexpected on a Saturday, however actually turning the lights off and saying the staff have gone home at 5pm sharp, I mean to the second is an odd reflection on their management there. All customers actually escorted from the building and told we are open tomorrow. I mean WOW. Just imagine the level of support you might get if you actually buy something there and need help with it. All the good reviews were probably customers who were shopping during the day while the staff had to do their job! This is just our personal experience.

Lovely atmosphere and nice staff. Very pleased I persuaded my daughter to pop in and not go to her usual coffee shop around the corner, we will be back. Great food.

Excellent food and coffee. Really amazing, gluten free selection. Very welcoming to dogs.