Based on 332 opinions finded in 2 websites
Opinions
That was some joke jerk pork!! Better for them to tell me that it finished, instead they gave me end cuts with bone and gristle plus it had no flavour. Bloody poor pathetic excuse for Jamaican cookery. I won’t try them again. Waste of £16, I would’ve been better going to McDonald’s
Cruiser252101 . 2023-11-03
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Picked up a takeaway which was excellent. Great jerk chicken rice and peas. Snapper came with two sauces. Very. Friendly service too
Adrian G . 2023-06-14
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Food was cold tasteless all the gravy from the prawns was tasteless cold not even a dig would eat it never will I order again from them
Jazzy W . 2021-08-21
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I purchased bbq chicken, bbq wings and rice and peas. The rice was stale and dry and the chicken you could clearly tell had gone off.
Marcus Garvey . 2021-07-25
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Este es un restaurante familiar. Comí aquí poco después de que abriera. Tuvimos una comida de Ackee & Saltfish - 8. 50 y una harina de pescado Coley - 9. 50 También tuvimos 1 festival y plátano. Este restaurante es más adecuado para llevar comida y no para cenar en un restaurante. La señorita que servía fue amable, pero no me apresuraré a regresar.
PPPEssexEngland . 2020-04-07
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Came here with my partner last week Sunday for our dinner, every single mouthful was delightful. I highly recommend this place. every single thing I have ever had from here has been on point. defiantly worth the money. Try a piece of cake while you're here too they are all light and fluffy.
maryanne123456 . 2020-01-06
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My husband and family are West Indian so we have very, very high standards for this type of food. We have had at least 10 big meals from here (for quite a number of us) and the food is EXQUISITE. I don't know how anyone couldn't rate this as excellent. Everything we have had is delicious. My mother in law, being elderly, doesn't eat much but ate a huge plate full of their food. It has become a once a week meal for us (at least). Divine and faultless....and HUGE portions.
fiona b . 2019-10-09
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Hi we hired this business for a birthday party for 150 guests the food was cold and the hot plates and the burners underneath were not on we had guests complaining and they do not enjoy the food because it was cold I would not be using them again has this happened to other people please comment below
Debbie J . 2019-07-31
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One of the rare times my order isn't cancelled an hour after ordering with no explanation or apology
Leon . 2019-02-15
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After waiting for an hour, we called the restaurant and the person at the other end clearly could not care any less about the fact that our order hadn’t shown up. They said Just Eat cancelled my order and to take it up with them. I contacted JE and they said that after contacting the restaurant, the restaurant said they didn’t want to do deliveries today so just didn’t bother doing anything. They could have at least contacted me so I could order elsewhere rather than sitting here waiting for nothing. Useless.
Rosie . 2019-01-31
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Food fresh and delicious good selection fish meal task great! Use them regularly very good service.
Nathan . 2019-01-18
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Excellent meal, hot tasty and huge portions of chicken. Very satisfying!
Chris . 2018-12-29
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to my surprise everything what still available when I ordered. everything came and the food was lovely
Daniella . 2018-12-20
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Food was good and we enjoyed it. It wasn’t very clear online that all the dishes come with rice as we ordered additional for the fish dishes. Plantin was not on the Just Eat menu and we had to order 2 sides in store on collection but there’s a minimum spend of £5 to pay with contactless - slightly frustrating when you just made a big order for 6 online.
Haleigh . 2018-12-15
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Food taste amazing and portions are made to feed an army!!
Eleonora . 2018-12-13
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Had a lovely mutton curry with rice/ peas and coleslaw for lunch was absolutely lovely. Will definitely be returning to try other dishes. Couple of lovely helpful girls serving also.
alfies . 2018-11-17
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Ordered four takeaway meals on Sat 3 November at 6.50. They arrived at approximately 8.40, even though delivery time was 7.40 and then quickly jumped to 8.10 after I'd paid. This is not the worst. The worst is that my husband looked put of the window at 8.40 to check it was the delivery driver after he'd heard a car door slam. To his and my absolute horror, my husband saw the delivery driver doing a wee on the side of the road. I told him to get outside quickly so as not to give the driver a chance to touch our food with his dirty get my hands. Being the nice person he is, my husband went outside and without any fuss managed to get to the food before the driver was able to touch it. Personally I would have had words about his disgusting unhygenic display. He got an easy ride. To top it off the food was disgusting. Nobody in the house finished their meal. Suffice to say we won't be eating from Jerk Garden (Beckenham) or any of their other branches again.
Samantha C . 2018-11-03
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Food arrived 11/2 hours after order and although, so was cold on arrival. Food was advertised as coming with ‘rice and peas’, but no rice and peas were delivered. Resurant was helpful enough when called, but very disappointed overall.
Chris . 2018-10-26
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As suggested in the title my review is for the branch in clockhouse Beckenham Only popped in for s quick lunch takeaway. The curry chicken was served piping hot and generously sized for the five pound price tag / will be going back with the family to eat in. The place looked clean and fresh and the service was with a smile / you don’t get that in every Caribbean restaurant.
pel74 . 2018-10-24
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The food took 2.5 hours to be delivered and the restaurant did not even feel the need to call and tell us. We constantly had to phone for updates and were told it will be '10 mins' every single time.
James . 2018-10-13
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if i could leave zero stars i would i ordered at 8:20 and have just recieved my meal at 11pm its unacceptable , they apologised and offered a complimentary meal so i guess one star will do
RAMONE . 2018-10-12
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The food was nice I really enjoyed. I really liked the oxtail.
Maxine . 2018-10-05
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ordered mistakenly to pick up from restaurant. contacted them they said they would deliver. no food arrived. contacted them again we phoned you and rang at the door. this did not happen. paid for no food. - dishonest. no one came to our front door I guarantee this. I would have cancelled order as soon as I realised initial error if I’d have thought that a restaurant considered this as good practice
Steve . 2018-09-21
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food always late and when you call the restaurant they just hang up on you. Not the first time this has happened. The food is good but customer service is shockingly bad!
Faye . 2018-08-20
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Really nice food, always taste fresh but we only received one salad instead of two and the salad was a little brown. Also, waiting time as too long but such nice customer service and lovely food.
Georgie . 2018-07-21
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Customer service is the worst experience ever, they messed up my order and the chicken is flavourless. Jerk chicken bland, stew chicken bland, over priced, cake and dumplings are extremely dry. I would only recommend if very hungry.
studioguyapp . 2018-07-11
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Rice a little dry but the food was wicked, portioms were not bad but, so far best jamaican deffinetley ordering again. Thank you! :)
Julia . 2018-07-10
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The food is always excellent. The service in store is excellent if not a bit slow. The delivery service is really below average. I have had orders cancelled without warning and had to phone to find out they didn't know if I was happy to wait an hour and didn't bother contact me. I've had a delivery hours late and no one answer the phone or contact me. I was phoning for ages. Every time it is very late and no one contacts me or updates the eta on the app. Today they even marked it as delivered and the food hadn't left the restaurant yet! Please be more realistic with estimates and communicate with customers. Let us make informed decisions. Restaurant is amazing and I love the expansion but please improve this. (I put delivery as good as I didn't want to affect ratings)
Leon . 2018-06-28
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3rd time eating from here and loved it . Apart from forgetting to add the pineapple soda, I can't fault the food. Will be ordering again
latanya . 2018-06-25
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Food is AMAZING as always! Took a while but worth the wait!
Jamila . 2018-06-22
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My delivery was over 45minutes late and the salad was missing from my order, but besides that my food is beautiful.
Rianna . 2018-06-22
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My food was an hour late when they arrived the food was cold the rice looked like rice that was cooked days ago it smelled and was soggy I won’t be ordering from here again
alannah . 2018-06-16
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Could've had more sauce on the chicken but overall very good
William . 2018-05-25
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Food was lovely. Didnt arrive hot but no big deal just warmed it all up. Everyone enjoyed it!
Akeiba . 2018-05-19
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Exceeded expectations. Absolutely delightful. Thank you.
Thembi . 2018-05-14
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Never ordering from here again, feeling very unwell from the oxtail I ate, uncooperative when just eat contacted them.
Kristal . 2018-05-04
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Can’t complain about the food. I ordered rice & peas without knowing and their rice and peas were one of the best that I’ve tasted. The service that I received over the phone because I had called up to ask where my food was as it was an hour late was really good, the woman was very polite and apologetic which was a pleasant surprise as most restaurants are rude, and even offered to compromise for being late. Overall really good and will definitely be ordering again
Skye . 2018-04-28
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waited an hour and fifteen minutes for this meal which then turned up an additional 30 minutes late, was stone cold and was missing items. Terrible.
Sian . 2018-04-26
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Very good and fast delivery .. the food was lovely
Chari . 2018-04-14
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tasty ackee & saltfish. nice size servings warm and friendly service I will definitely come back
Russell . 2018-04-05
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Food was tasty but had to warm up in the microwave. Considering I called 5 minutes after delivery time I was told the driver had already left but was still 1/2 late with my order.
Kelly . 2018-03-14
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The snow didn't help, so not their fault it was really late. Food was good, would order from there again.
Melanie . 2018-03-03
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very quick collection and generous portion size!
Rachel . 2018-02-11
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Probably the best jerk in the south but the staff could have less of an attitude. The hygiene is not so great. Can see dirt on the tables and glasses so wouldn't advice eating in. Take away only.
372save . 2018-01-21
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Pattie was burnt and hard. Oxtail stew was very salty and had no flavour. So didn’t enjoy that dish but curry mutton was very nice.
Harrison . 2018-01-13
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Great food and early and better than what I expected to be honest. Definitely would recommend and would order again. Perfect 👌🏾
Alexanderoe . 2018-01-04
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Never ordering again. Accepted order but never delivered. Beware.
Lyle . 2018-01-01
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Good food but didn't get to experience it hot as it took an hour for delivery on top of the initial hour it took to deal with my order, not impressed
Mairin . 2017-12-29
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South of the river for the day fancied some jerk. Trip advisor brought me to this Gem. Gotta say the best Caribbean iv had and iv been to loads of the restaurants don’t miss this place .good food , clean and friendly service
976jordans . 2017-12-13
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Terrible service food was running late restaurant didn’t bother to update me I had to call I asked for money off even though I was speaking to the manager she wasn’t helpful in fact very rude. 1hr a 10 mins wait and food hadn’t even left the store so I cancelled
GeorDan . 2017-12-04
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Foods is really good but arrived 40 minutes late and was basically cold. Not ideal really
Samuel . 2017-12-04
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Service is getting worse. Ordered 2 portions of something and only received one. They were late in delivering.
Thanai . 2017-11-29
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Fantastic food, and worth the wait... but get another delivery driver!!!
Mark . 2017-11-28
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Food was ok . Menu Said it comes with salard however we never received any salard
Lincoln . 2017-11-18
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Been here so many times over the years, numerous times in the past 2 months. The food is very very tasty. From the stew chicken and curry goat, to the wings, mac and the soups. The portions are very generous and food will leave you satisfied and yearning for more. Only thing which isn't the best are the dumplings imo, however many friends and family grab it every single time. Usually grab a large jerk chicken box, what more can you honestly ask for? Also due to its high quality food and popularity, of course many of the items of the menu will have ran out after evening time.. what do you expect!?
Philip A . 2017-11-09
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I ordered the macaroni cheese this did not come with my food with my first ever order I also ordered plantain and that also did not come with my order so if I can have a refund for both that will be great thank you very much
Melissa . 2017-11-03
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food came cold had to heat in microwave. cowslaw was the best i've had from any caribbean in the area but cold food let the meal down.
louise . 2017-11-01
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Food was. It fresh and tasted dry
Comfort . 2017-11-01
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Kept telling me that the food would be there in five minutes took over a hour.
ALFRED . 2017-10-30
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The worst macaroni and cheese I've ever had! Curry goat and rice was ok.
Shyronie . 2017-10-26
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The worst macaroni and cheese I've ever had! Curry goat and rice was ok.
Shyronie . 2017-10-26
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Best oxtail I've had in a while 😋 Gonna need to be tought the recipe lol , every part of my meal was good apart from I wasn't too keen on the mac and cheese because they do it a different way. I am a foodie and I love cooking myself and Would order again from here
Anna . 2017-09-25
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Best oxtail I've had in a while 😋 Gonna need to be tought the recipe lol , every part of my meal was good apart from I wasn't too keen on the mac and cheese because they do it a different way. I am a foodie and I love cooking myself and Would order again from here
Anna . 2017-09-25
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Poor service poor food long wait unorganised.
Abigail . 2017-09-21
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Poor service poor food long wait unorganised.
Abigail . 2017-09-21
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Este restaurante sólo había abierto por unos días cuando asistimos a la cena en una noche de viernes.
PPPEssexEngland . 2017-09-15
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I go to the new Beckenham branch for lunch on most days. £499 gets you a large lunch deal with complimentary Salad or coleslaw. Always a happy face in there and ready to help. I will be turning very fat if they keep the position sizes up. Fully recommend.
carlosnorthon . 2017-09-15
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I did not receive my food at all!
Dean . 2017-08-18
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I did not receive my food at all!
Dean . 2017-08-17
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Lovely food but they didn't have some food that I ordered and it had to be changed. I would definitely still order from them again.
Anj . 2017-07-20
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Lovely food but they didn't have some food that I ordered and it had to be changed. I would definitely still order from them again.
Anj . 2017-07-19
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Disfrutamos de nuestra visita al Jardín de un tirón. Mi padre había recomendado que probarlo.
venusmoon . 2017-07-17
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Por desgracia cuando llego tarde por la noche (10:00) están fuera de la comida quiero, pero normalmente no el último de los plátanos! Precio estándar, 5 rebanadas largas por £1, pero siempre tierna (cuando el calor en casa -- No dejes que el microondas). Servicio de atención al cliente siempre es agradable; comer es siempre impecable. Sólo una estrella llevaron porque me parece inaceptable que quedaron sin comida.
stravelsandtells . 2017-07-07
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Took 2hrs 30mins for my meal to arrive 👎🏾
Tasanique . 2017-06-28
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I don't normally leave written feedback but I'm very disappointed. Not only was the food ordered delivery almost an hour past the confirmed delivery, on querying with Just Eat how to get a refund for a missing item was told that the restaurant claimed to have refunded the item in cash. Despicable.
Deonne . 2017-06-27
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Took 2hrs 30mins for my meal to arrive 👎🏾
Tasanique . 2017-06-27
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I don't normally leave written feedback but I'm very disappointed. Not only was the food ordered delivery almost an hour past the confirmed delivery, on querying with Just Eat how to get a refund for a missing item was told that the restaurant claimed to have refunded the item in cash. Despicable.
Deonne . 2017-06-27
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We ordered 40 mins in advance for a collection, and upon arrival we were told we needed to wait 5 mins which was more like 10-15 mins. It's a shame because the food is nice.
Ola . 2017-06-22
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We ordered 40 mins in advance for a collection, and upon arrival we were told we needed to wait 5 mins which was more like 10-15 mins. It's a shame because the food is nice.
Ola . 2017-06-22
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Took ages to arrive, when it finally did it was cold. The curry had far too much salt so couldn't taste anything and the chicken was dripping in oil.
Bradley . 2017-06-05
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Took ages to arrive, when it finally did it was cold. The curry had far too much salt so couldn't taste anything and the chicken was dripping in oil.
bradley . 2017-06-05
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Didn't have much of the order, they were exchanged for something else - when received order the cakes were small in comparison to what I'm use too.
Maxine . 2017-05-23
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Didn't have much of the order, they were exchanged for something else - when received order the cakes were small in comparison to what I'm use too.
Maxine . 2017-05-23
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Amazing food, great ambience and reasonable Caribbean food. The best jerk chicken I've ever had. It has a lovely smoked taste which you don't find at many caribbean take aways. Order from here on numerous occasions. Amazing, must visit
A_mckay2 . 2017-05-14
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My food was a bit late, had gone cold and part of what I ordered was incorrect. It still tasted great, though.
Sam . 2017-05-08
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My food was a bit late, had gone cold and part of what I ordered was incorrect. It still tasted great, though.
Sam . 2017-05-08
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The food was delicious but unfortunately was cold when arriving I had to re-heat 😥
Maria . 2017-05-07
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The food was delicious but unfortunately was cold when arriving I had to re-heat 😥
Maria . 2017-05-06
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Disappointingly, they ran out of some of the food but didn't call to advise of this until 15 minutes after the food was due to be delivered! We had to cancel and order from somewhere else.
Angela . 2017-04-29
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Arrived exactly when expected and the food was - as always - amazing. Thank you!
Ruth . 2017-04-29
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Arrived exactly when expected and the food was - as always - amazing. Thank you!
Ruth . 2017-04-29
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Disappointingly, they ran out of some of the food but didn't call to advise of this until 15 minutes after the food was due to be delivered! We had to cancel and order from somewhere else.
Angela . 2017-04-29
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Amazing as usual, delivered on time and the cake was delicious.
Maxine . 2017-04-23
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I've been a few times, having had the jerk chicken, jerk pork and curried goat - all were excellent. The staff are friendly and helpful. Their lunch meals are great value.
Andy B . 2017-04-23
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Amazing as usual, delivered on time and the cake was delicious.
Maxine . 2017-04-22
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The food wasn't that great as I was expecting better. Too much oil in the oxtail.
Natalie . 2017-04-19
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The food wasn't that great as I was expecting better. Too much oil in the oxtail.
Natalie . 2017-04-18
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Delivery was quick, food hot and very tasty
Karen . 2017-04-08
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Delivery was quick, food hot and very tasty
Karen . 2017-04-06
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Food was lovely I woke up this morning thinking about it lol I would 100% order from them again
Corina . 2017-04-06
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