Based on 2.180 opinions finded in 3 websites
Based on 2.180 opinions finded in 3 websites
Opinions
Went into the White Swan on Weds 14th Aug..My friend who is a vegetarian ordered from the breakfast menu mushroom benedicts...when it arrived she took a bite of it and thought it tasted salty , quickly realising it was infact black pudding and not a mushroom. She did get her money back but there was no really apology which was very disappointing.
Karen Shaw . 2024-08-17
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I had one of the worst experience here, tea cup & glass used for serving drinks were dirty (now it’s both cups not even one) also, my go to fish & chips which I had enjoyed in other branches was really awful here, the chips was cold, fish was not properly cooked & no lemon was given.
Ola Az . 2024-08-13
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Good for sports. Sort the San Miguel out
Steven HOUGHTON . 2024-08-12
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floor staff and bar staff exceptional, never experienced such a good environment before. the blonde girl is just great, the brown guy was exceptional as well
Reuben Robin . 2024-08-06
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Great pub Daniel was sensational
Daniel o'connor . 2024-08-06
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I came in for drinks and food with my family last Wednesday. I had a very pleasant visit. The manager on shift was very helpful and friendly, we didn't get his name but he was wearing a dark shirt with stripes and had short hair. The staff were attentive and anything we needed help with they were happy to help. I'd recommend this pub to everyone I know.
Unofficial XanderValentine . 2024-08-06
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One of the best wetherspoons I've been in staff so polite food amazing bit noisy on a Friday evening but no trouble
John Farrell . 2024-08-04
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We came again just for drinks this time but I also was tempted and not disappointed with the chocolate fudge cake with ice cream - yum yum
Andrew Briggs . 2024-08-01
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I would highly recommend visiting this pub, great prices and great staff, especially Kim who took great care of us, and deserves a promotion!!
Ramzey Qatramiz . 2024-07-27
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Nice value pub , can't beat these pubs for price.
Rich Morse . 2024-07-25
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Good value typical spoons pub and very busy
Andy Lodge . 2024-07-22
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One of the best pub I ever been. Very nice price. Just one thing to mention which the waitress I’m not sure her name bring me wrong order first place but she offered replace I totally understand everyone make mistakes as long as they tries to satisfy costumer I won’t even bothered 😊
Alper Yilmaz . 2024-07-19
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Love this place when I'm in solihull service can be slow if ordering off the app but great beers ales section to
Matthew Roper . 2024-07-16
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always a good pint. I can't afford to waste money on food so I can't comment on it
Alan Veitch . 2024-07-11
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Very popular pub in the centre of Solihull. Large number of buses drop and pickup passengers within metres and a railway station providing national services a little over five minutes walk. The extensive Touchwood shopping centre is across the street offering a huge range of shops and supermarkets. The plentiful menu of cooked meals and salads , prices including drinks both nonalcoholic and alcoholic attract many customers. Meals design ed for children are popular with families.
Noel Moran . 2024-07-10
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Quick service,clean and good place
Beverley Hall . 2024-07-02
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Great staff love coming here . Always great service the staff are on the ball . All ways happy To help manger is a great manager great team
simon moss . 2024-06-27
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Great food great staff very friendly and helpful love going there when we can
James Williams . 2024-06-26
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Very friendly food amazing and drink prices are amazing
Ann Stacey . 2024-06-26
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Great food and drink at an affordable price. Staff were really good too. Pub was very busy but we were still served quickly. It's a nice pub to visit. Good beer selection but no fever tree tonic for my wife which was a shame. She had to have britvic tonic in her gin. Other than that there were no issues
Kevin Bird . 2024-06-23
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Amazing atmosphere and customer service, the staff are a great help and are bright and bubbly.
Hasan Hussain . 2024-06-22
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Did not eat, but service and beer were good
Paul Hodgson . 2024-06-20
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Dark and dingy. Smells musty. Toilets disgusting. Needs waders to enter or a wet suit. Bar staff rude and favour regular punters . Waited ages in line just to be discarded service to some guy the bar staff favoured more. Than the fact of who was next in line. Pittyful
Silver Knight . 2024-06-18
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Lovely experience, ordered breakfast & a lovely lady by the name of Kim, give this lady 5 stars, impecable customer service 💫
Jamie Cosgrove . 2024-06-16
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Really good food. Very pleasant service!!! Lovely well mannered staff. Thank you
ste63 63 . 2024-06-16
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Food tasty and hot . Table bar service appalling . Could see drinks ready but bar waiting staff too busy chatting . Had to collect drinks in the end as he had no intention of wotking
Sarah Finan . 2024-06-14
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The pub itself is lovely, staff are friendly, nearly all smile when they greet/serve you. There are a couple of downsides. 1) Disabled Toilets: left open for ANYONE to use. I've heard the staff say to those that ask for the key cause they can be bothered to go upstairs and leave it open. So when someone like myself on crutches/sticks goes in, the floor is wet, cause the blokes that use it, pee all over the floor or the toilet & don't wipe it up!!! DANGEROUS!!! 2) The food: I think it's about time ALL Wetherspoons cooked FRESH FOOD!! All this processed stuff is file. I had last week, steak & kidney pie, mash (if you called it that), garden peas, & apparently an onion/red wine gravey. They only thing that stayed hot enough for me to finish was the inside of the pie, which didn't have much filling. It was VILE!! Their katsu chicken curry is worse. Its strips of chicken, served with what I'm assuming, should be warm or hot curry sauce, but NO, it's cold!! I feel as a regular customer to at least 3/4 different of these establishments that in the kitchen they are just LAZY!!!
J . 2024-06-14
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Been to this Wetherspoon a handful of times now. Very spacious, chilled, good atmosphere and staff are efficient and mostly friendly
Matthew . 2024-06-13
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Very busy when we went as it was a sat afternoon but despite this service was fast n drinks where good
Merchant family . 2024-06-09
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Dropped inhabiting for bus nice service food usual spoons plate could have been hotter
Dave Slater . 2024-06-09
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Very busy place but friendly atmosphere.
Peter Evans . 2024-06-08
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We are staying in a hotel, but choose to have breakfast here, as it's reasonably priced and available until 12. There is plenty of choice too.
Pat O'Shea . 2024-06-08
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When are the coffee machines going to be repaired. Its now a week. I am going to pump house.
Shirley Moss . 2024-05-30
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Not very expensive but I didn't like the breakfast
Chris Allcock . 2024-05-28
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Management - You may want to re-train your staff to acknowledge who is waiting before others at the bar before serving them! Waiting at the bar for 10 minutes or more and not getting noticed whilst others have just arrived and get served immediately is bad service! It's happened more than once and is down to bad training!
A F . 2024-05-25
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The worst wetherspoons food I've ever tasted. Greasy food with a horrible taste.
Caroline Morley . 2024-05-24
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This Wetherspoons have the best security guards I’ve ever met in my life abz and hasan have the best customer service, there kind and respectful and make the experience enjoyable also the bar staff are very friendly
Jude Barrow . 2024-05-19
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Abz and Hasan are the reason I come into weatherspoons everyweek because of this door staff, apart from the cheap drink they always have me leaving with a smile, bar staff are alright
Regan Newmarsh . 2024-05-19
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Our favourite spot for the past year down to staff and bouncers. Can’t stress enough how welcoming and lovely Abu and Hassan are, real gentlemen!
Anastacia Wheeler . 2024-05-18
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Great prices, Newcastle Brown for less than 2 quid, tremendous 👍
Adam Caffrey . 2024-05-12
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Great pub .But the food is the worst ive had in a weatherspoons throughout the UK. Try next door food is much bettet
Roger Hill . 2024-05-06
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Very nice place for food and drink
Sean Hurley . 2024-05-05
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Food cold. No fruit available. Noisy
Pat Munro . 2024-05-05
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A great meeting place. Good prices. Great ale. Lots of seats. A typical weatherspoons with an eclectic mix.
Sylvanus Ward . 2024-04-25
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Not my favourite 'spoons' but it is close to my bus stops. I stopped using this pub because service at the bar was always difficult,staff said queues were not necessary yet many people ( mostly men) just walked up and were served before those waiting patiently. However since down loading the app I no longer struggle to get served. Quite a noisy venue people obviously enjoying them selves. Only had drinks and dessert Millionaire shortcake with ice cream added blueberries and strawberries which was lovely.
Kathy Jeffrey . 2024-04-22
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Food was served late a plate was missing had to ask for it. Cold when arrived steak very tough. Very small portions for the price. Atmosphere very good staff friendly and approachable. Bar service is good. Tables left with empty plates and dirty. Had to ask for crockery to be moved in order to sit at a table.
karen foulkkes . 2024-04-16
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First time I've eaten their 8 inch pizza : a very tasty vegetarian one. Pint of Leffe Blonde Belgian beer was an ideal pairing. Definitely to be repeated.🙂🍺
Geoff Adkins . 2024-04-10
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Great food and beer Relaxing atmosphere
Dean Weeks . 2024-04-05
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Typical wetherspoons pub. Cheap and cheerful you always know what you're going to get.
David Potter . 2024-04-01
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Lovely pub lots of customers atmosphere fantastic would definitely go again
Annrose Manison . 2024-03-27
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OK for a cheap nice drink before you head on
Robert taylor . 2024-03-23
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Fish & Chips fine, rump steak worst ever had gristle! Staff trained at Aeroflot. Avoid.
Paul Tilsley . 2024-03-14
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the staff in here are so so lovely, especially rachel the manager. feel so safe in here and appreciate how aware they are of situations and how to deal with them
Ella Casley . 2024-03-09
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A bigger seating area than other Midlands Wetherspoon pubs. This is good since tables can be hard to find at busy periods at all Wetherspoon pubs.
Brian Beards . 2024-03-06
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Typical witherspoon although not as big as some
Ivan Storer . 2024-03-03
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Went during lunchtime, didn't have to wait too long for our meal, even though very busy. Clean and tidy throughout. Drinks machine wasn't working, so had to go thirsty
Kay Rogers . 2024-02-20
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great pub nice friendly excellent food , friendly staff
debbie morgan . 2024-02-16
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Visited on Valentine's day afternoon. It was about half full. Typical Wetherspoon food. Staff was nice and attentive.
Desmond Hui . 2024-02-14
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Possibly the worst WS in the country. Meal was half missing due to "Stock shortage" when we asked why they didn't tell us, manager became very angry about how busy she was and she didn't "need this today"! Then called security, security were great and actually agreed with us.
Mick Connolly . 2024-02-10
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Lovely and warm with the cheapest coffee in town.
Christopher Frances . 2024-02-06
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My husband I popped in for one drink last night. Ordered on the app as we frequently use weatherspoons Shirley . After waiting 15 minutes I went up to the bar and asked a young boy where our drinks maybe as we have been waiting a while. He told me we could not have any and were barred. I asked him why, no response. We asked to speak to the manager who stood by her staff member and said we were barred. We had done nothing at all. Just went in sat down ordered from the app and then questioned why our drinks were late. We were not rude , never swore and although we had both had a drink were not inebriated. We are both mid 50,s and in all my life have never ever been treated so bad. I'm still in shock at how bad we were treated. I will be writing to customer services. What a disgrace ! Woke up this morning and still in shock at our poor treatment .
Floki . 2024-01-28
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disgusting food. I ordered fish and chips and my daughter a burger. the waitress came and said there was no fish so I ordered lemon and herb half chicken and chips by the time mine came my daughter had nearly finished. the chicken looked green and grey and smelt off I tried a small bit and was nearly sick. my daughter took it back and I had pizza instead which came with a steak knife to cut it. this was burnt. honestly worse food experience ever. hopefully I dont get food poisoning. went there on Saturday 20th January 2024. 6.30pm
Lorraine Brookes . 2024-01-21
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They was no cups for tea or coffee, I ask if I could have one as I got bad hands ,gave me a paper cup that I couldn't hold well and the tea went down my jumper and trousers...not good for people who need help
Hazel-marie Poole . 2024-01-20
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Great prices but staff not so clever. Must say it was busy and I guess after Xmas rush the staff had probably had their fill. Tables were not cleared away very often especially when they became empty and full of plates and cutlery
Kenny Owen . 2024-01-05
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This is a god tier spoons. I love this spoons so much. Very good seats, no no, the best seats, yes. You may say it's just a spoons, but to me, this is my home, I would raise my kids here. I like the food a lot (most of the time). The drinks here are very good no complaints there. The staff I must say are very friendly and helpful. I look forward to coming to this spoons again. If not, I will be sad. Please come to this spoons.
Selkrek . 2023-12-27
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Unfortunately my Dad has come down from Scotland & the staff including manager have refused to take Scottish money as this is 'company policy' as there are 'to many forgeries' & will not accept them. Embarrassing for me as I went the bar for him & poor customer service for legal tender. A shame as its a good pub & always enjoyed it in here.
JazzaBCFC . 2023-12-15
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Popped in for a quick bite to eat and a drink. We had the brie and garlic pizza from the xmas menu, it was lovely.
Anne Burgess . 2023-12-11
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Excellent range of beers and ciders. Food's good too!
Paul Grosvenor . 2023-12-10
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Large Wetherspoon pub with great staff. Handy location for buses.
Mark Whittingham . 2023-12-06
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Food temperature,quality and quantity has reduced since our last visit which is a shame.
Les Dixon . 2023-11-27
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Daughter and I decided to pop in for lunch.we both ordered the small fish and chips and it really was small. Compared to other Wetherspoons we have eaten in and chose the same meal, this was small. Very little fish but lots of batter, a literal handful of chips but plenty of mushy peas. We did speak to a server who suggested changing the meal or even going for the large fish and chips which obviously cost £2 each more. It was explained that the small fish is literally half the size of the big one. The server was lovely about it and we were very polite speaking to her (no need to be otherwise). We had the other meal served as a large fish and chips. Very freshly cooked so was hot. It was nice but that was it. Shan't be going back there though. As I say the server was lovely about it. The food was nice, the serving size though was more kids meal size The plus side was that my daughter and I were actually able to talk quietly and still hear each other. The talking volume in other Wetherspoons has meant shouting is the only way to be heard
Cheryl Watkins . 2023-11-16
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Varied clientele, good choice of real ales, usually flat, (pulled too slowly).... badly in need of refurbishment. Friendly staff. Good atmosphere
Nigelpotts Potts . 2023-11-15
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Does what it says on the can. Very good value drinks and a great range of real ales. The clientele are not always people one would choose to be amongst... 🤔
Vann Boy . 2023-11-05
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Apparently this is “pico de gallo” wrong every time
Reanne Galvin . 2023-11-04
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Great food definitely coming again
Jody Bishop . 2023-11-03
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Bar staff needs more food nice place lovely like all weather spoons don't wait to visit trust me
Susan Guinivan . 2023-11-02
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Awful staff . No order in the place . Staff was serving regulars before old people who had been queing. Staff was rude to said old person when a complaint was made . I'm traveling from London and I'm appalled at how bad this place was
Ultimates Gaming . 2023-10-28
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Slow service only two bar staff even locals was moaning loop
Ken Meacham . 2023-10-24
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The usual Wetherspoons. Cheap efficient with good beer
Bob Bradley . 2023-10-13
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Excellent wetherspoons , great beer choice, very friendly staff. Outdoor space front and backyard.
Thomas Harry . 2023-10-09
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Fantastic food lively staff Just 1 negative point... a long quit at the bar. Needed more bar staff
Angie Chiles . 2023-10-05
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Clean rooms with comfy beds with kettle & tea etc. Rooms were quite dark but there was scaffolding around the Hotel that was then being removed the following day. Would have had sea view when scaffolding was removed.
Deanna Duggan . 2023-09-29
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Reasonably priced drinks and food. The app works efficiently, staff are friendly.
Ingrid Rochelle-smith . 2023-09-20
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Very disappointed. Miserable staff. Cutlery dirty, when mistakes made , staff very rude
Karen While . 2023-09-08
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I’m a wheelchair user - I was ignored at the bar until a man in the queue asked for me to be served. I had to ask for the table to be cleaned then was served a cold burger and chips with a dirty knife again having to ask for clean cutlery. Not a good experience
Mandy Lawton . 2022-05-29
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Love this place food and drink cheap and cheerful. Food is always delicious 😋
Joanne Fennell . 2022-05-29
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Staff good didn't have to wait long for service,,but food poor,,dont think I'd eat there again
Roderick Jones . 2022-05-28
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Pleasent enough good company............the wife.on the whole not bad with the depleted menu.
john barker . 2022-05-26
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Was a nice lunchtime visit in the sun sat outside, drinks served to our table. So much easier and quicker than waiting at the bar.
David Monk . 2022-05-23
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White Swan let themselves down badly today ordered a large breakfast for table fifty four it came with no eggs only one hash brown
Mr Bate . 2022-05-21
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White swan Solihull excellent service staff and very Helpful and professional Food is Excellent l have a breakfast it tastes lovely and great value for money. Coffee buy one mug and refills are free. The white swan is a must visit if you are in Solihull town centre.
John Morris . 2022-05-16
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nice breakfast although the tomatoes were hard and not cooked, the waitress apologised. The kitchen said it was because the kitchen was busy !!!
s w . 2022-05-16
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Brilliant pub if u like real ales always plenty of choice at great prices got a sun terrace out the front
Ade Fallon . 2022-05-13
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Great service, food arrived within 5 minutes. Courteous, cheerful staff!
Ryan Foody . 2022-05-06
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As always, food, prices and staff pleasant. Can't fault the anything
Margaret Brock . 2022-04-26
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Standard Wetherspoon pub, good table service.
James West . 2022-04-23
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Ordered American pancakes which arrived with no bacon....when I asked about the fact that there was no bacon....I was told that I had ordered the wrong thing if I wanted it with bacon!! But picture clearly shows bacon?.....I was then given the pancakes back by which time they were cold along with the syrup....after a few minutes the assistant who I had spoken to regarding the pancakes came back up and asked if everything was o.k with our food😬....I did say clearly I'm not happy with my food as I have spoken to you about it...but she could not understand why I was not happy with my food....I did say why had she asked when it was clear I would not be happy...she said that she was required to ask everyone ....she still could not understand why she should not have asked....I pointed out that while she had gone to discuss the lack of bacon my food got cold that no offer of changing the order for pancakes with bacon was given....she then walked away and we could hear her discussing loudly with her colleagues how she was only doing her job....I can only add that at no point was I rude or raised my voice but due to her rudeness my husband and I left without completing our food
Pauline Richards . 2022-04-17
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Best pre drinks 😜 and very cheap
Ashley Broughton . 2022-04-17
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Typical Wetherspoons, Great Value
Duncan Robertson . 2022-04-14
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Awesome place but fish and chips was a disappointment.
Mattie . 2022-04-14
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26 Opinions
Came in spent 12.95 on chicken tender meals for the chicken to basically be chicken nuggets. The box half empty. Absolute rip off! Money grabbers, empty restaurant , stingy portions!!!!
chickencoffeesteakcookedfishcurrypizzamustroundbaconpotato