Java Whiskers in City of London, Westminster

This place is so expensive and offers a very poor experience for the money. Hardly any cats to be seen - perhaps 6 - and all of them sleeping. My sister and i took our two girls (age 9 and 11) - 55 minutes cost us almost £100 including a drink each. No cat cuddling as you're not allowed to pick them up and anyway they were asleep. No chat with the staff, no stories or info on the cats - staff were passive and lacking in any energy or friendliness. It felt like a cynical money making exercise. The decor is drab so it's not even a nice place to hang out.

Planned family visit. And travel from quite far. But One reason I made it to this place it have coddles with the cat, but it hardly allow touch them. Weird! Want come back and do not recommend to rush spend your time in there.

Such an amazing little cafe! The food was exceptionally good (triple cheese vegan sandwich) . The cats were so calm and the aesthetic really makes it pleasurable for the humans whilst keeping it calm for the cats. The lady serving with curly black hair was providing details on each of the cats back and forth made it that much better as you can tell she really cares. Paying for the hour and a half is really worth it, as it takes some time to get comfortable with with going over to the cats if other people are there but being a cat cafe, everyone is likeminded with the love of cats. They provide little toys to play with the cats and I spent a long time playing with ‘the king’Maine coon. Well worth it and will refer on. Well done and thank you!

Booked as a treat for my girlfriend. We've been to the main cat lounge before, so we went for the kittens lounge this time. Having misremembered the booking time, we arrived 10 minutes late, but were nevertheless promptly admitted to the den of about a dozen kittens, some of whom were close to 'graduating' to the adult cats' lounge. The kittens seemed much more active and interested than the adults in our last visit, with a mixture of heavy sleepers and playful sprites, one of whom regularly made a bid for freedom by lurking at the door, waiting for people to walk in or out. Had a couple of kittens nuzzling around me, one sat on my lap for a while, and another snuggled up behind me while I wasn't looking. My girlfriend had a couple briefly entranced with some of the various cat toys available. The feline experience is unpredictable and can sometimes disappoint, particularly with the more aloof adults, but Java Whiskers is a wonderful, quiet place to sit and de-stress, with the occasional bonus of that one of the resident cats may deem one worthy of their discerning attention.

Myself and 3 other family members went to the Great Portland Street branch this evening. Each one of us had the very best experience and will be 100% sending word of mouth to family & friends to go & especially to this branch. You can very much see that the works here care very much for the cats & Kittens. We loved having a great chat with Daniel who told us how cheeky or shy some of the Kittens can be. Would like to thank Amy, Issy & Daniel for a wonderful time & you will be definitely seeing our faces again. Thank you for making our time there tonight really enjoyed.

Went with family as part of a Christmas present. We went to the kitten room at Marylebone. The kittens were lovely and had their own space and it felt like a good environment for them. Love the fact that they are fostered and you can then adopt them. It is pricey but if it supports this plan I’m happy. We didn’t have anything to eat but saw others having cream teas which looked good. Staff were fine, no issues at all. The only reason I havent given it five stars is the price of entry on top of prices for food and drinks but as I say if the money goes to rehoming and the scratching post charity this takes the sting out if it and the cats seemed happy.

Am leaving a review here as customer service ignored my email. Honestly would leave zero review score it that was an option My partner and I visited Java Whiskers White city cafe at 330pm Saturday 20th January 2024. Honestly it was very concerning and disappointing to witness at least 4 possibly 5 children (about 10 years old) each seemingly from a different family group tormenting, worrying and harassing the cats in the cafe. They were shoving the toys on sticks (with bells and fluffy bits on) and their fingers right in the cats faces. They were unrelenting in bothering the cats. We saw five people putting hands and toys into a cat igloo (nesting box). Also prodding at the cats who were trying to relax on the high shelves Maybe we should have booked a different time slot during the week The videos on your facebook suggest a relaxed snuggly time to wind down with the cats. Instead it felt more like an ill mannered brats birthday party. Our poor experience and the fact we actually paid for it aside I was genuinely worried for the cats well being Not recommended for cat lovers as was nothing like the promotional videos and information on Facebook and Java whiskers own website

Booked afternoon tea via Groupon. Friendly staff, cater to vegans. Appears clean, cats seem to be well looked after if a little tired of humans!! Humans - please take note of the house rules and leave the sleeping cats alone! There were a few hisses at those disturbing the sleeping cats!! - lol! Tea is served in the adult cat room. Great concept and experience. The only slight gripe is that 1 hour timeslot could be extended to 90 mins as food arrived 1/2 hour into visit and we wanted to eat before interacting with cats (for hygiene reasons). Plenty of food. We had to take some of the food away with us in a 'doggie/catty' bag. Recommend. We already have cats but would point anyone looking to adopt here.

This was overall heartbreaking and disappointing. I was sat on a chair and small table. No sofa or anywhere you can pet the cats. Kids as young as six are allowed free reign in the small room, throwing toys and strings in the cats face, when I tried to sit down to stroke a cat and 6 year old would shake a toy in the cats face until it got uncomfortable enough to move. I got hit a few times but kids throwing the toys around and screaming. No staff were in the room to ensure the cats wellbeing. When I tried to raise my concerns to the staff members after I walked out early about the small kids and cats being terrorised - I was advised it was a “business decision” to allow kids in. Clearly more worried about the business than the cats wellbeing. It’s a great concept and I’m glad these cats have been rescued. Hopeful the money they are making is going directly to helping more cats.

Ma per favore, delusione totale; ho scelto di stare nella stanza kitten e c erano tre gatti soltanto nemmeno piccoli, carini, ma dopo 5 minuti sono scappata veramente spendete i soldi meglio

I went for afternoon tea yesterday with my friend. It did not disappoint. We were greeted on arrival by friendly staff. They explained everything we needed to know about the cats then took us to our table. The food was good and plenty of it we couldn’t eat it all! The cats are well looked after and look very healthy. The cafe is clean and comfortable and a lovely environment for the cats. They’ve thought of everything as the cats have lots of space to move around. Hope you open more of these cafes such a great idea. Can’t wait to return to see the kitten cafe

Though it was great for anybody who is a cat lover. It is clean and well managed. During our visit, quite a number of really nice kittens were playfully awake and happy to share their home with us. I highly recommend a first visit of 55mins. Read the booking information (especially about children) carefully

Nice coffee and wonderful place for relaxing- especially if you love cats. Was difficult to leave - we loved it. You can pet any cat you want - they are all so cute. Will certainly come again

Visited Java Whiskers in Westfield previously and had the best time. So it was disappointing not to have the same experience at the Marylebone branch. Staff were not friendly, whereas they were amazing at the Westfield one, they didn't really acknowledge us or interact with us. The kitten room stank! One small litter tray in the corner of the room. The room is small and doesn't have the same feel as the Westfield one. Kittens were not interested in us or anyone else at all, probably due to all the pet remedy mellowing them out.

Tourist trap - avoid. Went there with my 6y old daughter with booking 2 h afternoon tea at £70 + £15 parking . When you book you are not given an option to buy tickets for anyone under 10y old and checkout states that your kid should be at least 6 y old(hence you would think 6 to 9 do not need tickets). After an hour drive on my daughter's actual birthday and her dressed cat style and full of excitement on the spot the staff told me that particular day kids need be at least 10y old and that I should have known that(other have complained about the same). I had 2 hour slot so asked if they can help in anyway (my daughter sits in me, other shorter experience if helpful to them , pay for additional ticket etc - surely to serve me afternoon tea there must be enough table space). The staff made zero effort to look for options and you got the feeling they are just keen to send you off with the amazing offer to book you some other time and that you trek back to the place again. Tourist trap alarm bells should have rung from the location - Marylebone, and as others have said not family friendly as if they were keen to help they could have - whether a kid is 6 or 10yo makes zero difference for a cafe or cats.

Great birthday surprise Loved to see my daughter so happy Great care with the animals Place not to be missed

Not a great experience having spent an admission of £34 to Sit with the cats who are mainly disinterested with customers. Having ordered coffee, wine and sandwiches were told to leave without able to finish wine as table needed, attitude of staff made us feel...

We were so shocked at the entrance price of £20 each (£60) in total, which did not include any food or drink, that we did not go in. We (2 adults and a disappointed 10-year-old) were passing by, saw the pavement sign, and went in,...

Such a lovely visit. Ruby was very informative about all the cats and was lovely to chat to. My daughter became very attached to Suzie, the kitten, and didn’t want to leave. Definitely want to come back soon.

A very cozy place. We visited the kitten room, and was able to play with loads of sweet little things. The hot chocolate and cakes were just fine, but we were of course there for the cats. If you ever want to adopt a very...

I booked for a gluten free Afternoon Tea in the Cat Lounge, several months ago, as a birthday treat for my birthday in June. About a month before my birthday, I badly broke my wrist, so re-booked for August. Unfortunately, that day, there was a...

We went to the Kitten Lounge in Marylebone, from the minute we walked in we were welcomed, nothing was too much trouble. Staff very friendly, food was amazing especially my gluten free!! The kittens are so well looked after, very playful. It was lovely to...

We loved it. The kittens were everything! These are the things that would’ve made it better. 1) We prepaid for 2 x cream teas. They gave us very little cream. I was always taught to exceed to customer’s expectations. They definitely didn’t. We asked for...

I was pleasantly surprised to be gifted a spot in the cafe from my friend for my birthday. I felt nervous but excited. First of all, the food and drinks were delicious. The cats are darling and I fell in love with all of them....

Lovely cat cafe all very happy lots of play items to keep them entertained. Selection of food and well staffed. Kitten room looks good too.

We had a lovely time, the kittens were so cute; very tempted to adopt one. We didn’t eat there and opted just to have a drink; which meant more time for the kittens 😁

Waited for a long time to visit a cat cafe & this did not disappoint. Really lovely experience. Food not great - I couldn’t eat the scones & my daughter couldn't eat the cake platter as everything either had jam in it or dark chocolate...

The kittens are adorable but the place is disappointing. The kitten lounge is a tiny room. It’s smells of cat poo because there’s only 1 litter tray for circa 10 kittens. They let 8 people in at the same time as me. It was crowded...

I visited the White City cat lounge with my son who loves cats. His 'ambition' is for a cat to sit on his lap and within minutes he had Sushi snuggled up on him! Sade also sat on his lap & spent the rest of...

Highly recommended this cafe & and can't for the life of me understand the negative reviews. Not only were the kittens/cats really well looked after in beautiful surroundings with plenty of food, toys & places to climb, the food was amazing too, im not sure...

We booked the kitten lounge as part of an anniversary activity. Lovely day. We were welcomed by the friendly staff, offered delicacies at the cafe, then guided into the lounge. The ambience, the cleanliness, the food, experience- everything was perfect. The kittens were of course...

We came as a birthday treat for my daughter, so had x4 afternoon teas which came to £200 for a 2 hour slot. The food was terribly bland, cakes had no flavour and we only had one hot drink each. Staff were kind and the...

I had heard a lot about the Cat Cafe and wanted to visit it at least once. unfortunately for me, it will be one time visit only. We had a 1 hr session with the adult cats which was booked 2 weeks prior to the...

Had a wonderful time here with the cats and the food was great too which was a bonus. On arrival, everything was very clearly explained and our orders were taken. The staff were knowledgeable, friendly and told us lots of interesting things about their cat...

Very underwhelming experience, not worth the money. Booked the kitten lounge with 2 friends. On arrival we asked if we could add one more person to the group, and we’re told they couldn’t accommodate which was fair (but there were hardly any people in the...

We visited Java Whiskers midday on the long weekend and were very disappointed by the whole experience. We were explained the café rules and brought through to the Cat room. We were never informed we would need to order drinks/ food before entering and felt...

Just returned from visiting the Marylebone Java Whiskers with my 10 year old son this morning and we both absolutely loved it. The environment is calm and all the cats looked well, healthy, content and relaxed in their environment. Wasn’t sure what to expect as...

Spent an hour at the Marylebone cafe with my two sons and we loved it. Cats all seem very happy and they have a great set up for them. Only had a pastry and cuppa but both were lovely. If you want anything that appears...

The concept is nice and they have a good location but it will be going out if business pretty soon with the current staff. It’s run by what looks like students. They are rude and miserable. If you hate you’re job that much, then why...

Took my daughter and 3 friends to the Java cat cafe for her 10th Birthday. The venue was modern and felt cosy. We ordered drinks and cakes upon arrival which were overpriced. Avoid the brownies unless you enjoy them rich and sickly. Staff were uptight/rude...

We (me and 14 yr old) booked for two hours with a hot drink and scones. Before arriving I was wondering if I’d booked for too long and would we get a little bored even though we’re huge animal lovers, but it’s the best two...

We visited the Marylebone cafe - what a treat! I absolutely LOVE cats - more than life! This for me was something I had wanted to do for some time. Knowing that the cost of visiting was going towards supporting the cats care makes it...

Arrived early, but enough space for us to wait before going into lounge , before being told the do and do nots, cats seems to enjoy themselves, food was nice as pre ordered options. Absolutely no rush, , all done on pre booked times,. Nice...

This is based on the Westfield branch (if a entry for that location is made, I'll copy this review). Having heard about these sorts of cafes in Japan, I've always fancied going. So when I spotted an advert on Facebook for Java Whiskers I thought...

Deplorable experience despicable behaviour from the staff left totally flabbergasted at the lack of He professionalism of the staff who were rude and lazy food was cold and late there was no one else to serve so no excuse for lateness can't remember last time...

I've been to a similar place in Nottingham and they had so many cats it was so fun. But here at Java Whiskers, too many people and not many cats, most of cats are asleep. I didn't enjoy this at all. Sweet selection for 10£...

I want to make it clear, this review is for the White City café. I wanted to treat my Mum for her 70th Birthday. So decided to purchase a gift card. Having visited the café I was told the best way to do this is...

Peaceful, tranquil space full of beautiful, friendly cats. You can tell they put the cat welfare first. Would recommend visiting either cafe, but I did really love the new one in Westfield, White City.

I took my mum and daughter for a Christmas treat and it truly was a magical hour and a half. We opted for the kitten room which was amazing. So many beautiful little cats, super friendly and playful. My daughter immediately found herself with a...

I came across this cat cafe on tik tok and I booked a few hours in within a second of seeing it. Me and my partner are both cat people and have never been to a cat cafe before. We arrived 20 minutes before our...

Been there with my son aged 15. We both love cats, so we enjoyed our hot chocolate there in the Kitten Room. I wish the kittens came much closer, obviously they were tired of the day as we booked the last slot, 20:15. The staff...

Ticket prices are abit on the high side and don't include a drink- I've been to another cat cafe which does. I think staff are friendly and nice. The kitten lounge was a little tiny than what appears on social media. It's a small room...

What a treat it was to go to Java Whiskers! The staff were attentive and friendly from the moment we walked in, and they were very good at explaining how to treat the cats and how to behave once we were inside the cafe. There...

Such a lovely place - staff were super friendly and could tell the cats were all really well looked after. Staff knew all their names and would come over to chat and talk about them. Food was nice, booked the afternoon tea - scones were...

The cats come from a rescue Centre to the cafe, then wine and dine potential future cat parents! Cakes are lush and staff care very much for the cats in their care.

A lovely experience for my daughter for a birthday treat. Great service from all staff members. The food was excellent. A very calm environment and I would definitely recommend.

I booked the cafe for my son and my friend, when we arrived, we found out that my friend had booked the wrong date. The staff were very abrupt and unhelpful. The staff were almost like robots, and they had no empathy. Customers were treated...

My wife, myself and 2 family members spent a most enjoyable 1 hour 25 minutes session (cost £25.99 per person with two other options: £17.99 & £32.99 for 55 mins & 1 hour 55 minutes respectively) this afternoon at Java Whiskers on Gt Portland Street....

We went here today and it was such an amazing experience, the food and drink was good too. The cats are lovely, my favourite was Buster who I stroked the most.

I went on my own enroute to Kings Cross and it was a fabulous experience. I saw some bad reviews and didn’t know what to expect, but the staff and cafe are brilliant. Yes there are rules, but as an owner of a rescue cat...

Where do I start? I splashed out in this cat cafe for a friend’s birthday. Not really my thing but knew she would love it. Before we were allowed in, we had to take off our shoes and wash our hands. That was fine. But...

We visited London for a Kpop concert last week, and were incidentally able to honour the late Queen while we were there. But for all that, I think my 13-year-old daughter's happiest experience, and most cherished memory, was visiting Java Whiskers. We have five cats...

So I bought an hour and a half for myself and my husband for our anniversary in the kitten lounge. We’d been to one of the other cafes in London a couple of times and thought we’d try something different, especially as they have a...

This cafe only lets you pay through their website. With no thought for international travelers who cannot get the website to process. I asked if I could pay through the cash register and was told no only through the website. The employee at the front...

Food was nice, cats were entertaining and the staff where knowledgeable and helpful. I dropped one star as it was over £50 for three of us to visit before food. For an hour's visit, this was a bit expensive in my opinion.

I had high hopes having enjoyed other cat cafes including the Java Whiskers in Stockholm and definitely wasn't disappointed. The staff were all friendly and welcoming and the welfare of the cats was clearly paramount. Sure, it might work out more expensive that a visit...

We had a very sudden need for a change of plans today and I’m so thankful the team at Java Whiskers was so supportive Such good people ❤️

The staff were all very friendly, the facilties were really nice and of course, the cats... Beautiful, cared for, friendly cats and kittens, they were so lovely. Some that were happy to snooze and be petted, some that wanted to play. A really nice visit,...

I am in love with Java Whiskers. We have been a few times, most recently to the kitten lounge. In my view cat lounge and kitten lounge are slightly different experiences - cat lounge is more soothing, relaxing (depending on the time of day cats...

Having been told about this cafe the night before the booking system was really easy and it was clear that you needed to book online. I was initially going to go for the cat lounge but having a search round the website I found the...

Really enjoyed our visit to Java whiskers, unfortunately when we went , a massive protest made us late fir our session. But the staff were understanding and changed our booking do we could have the full session. They couldnt have helped any more. Fantastic !

Fantastic afternoon tea. Lovely friendly cats. Staff very welcoming and friendly. Great food. Was there for the cat's mealtime as well, that was something to be seen.

During planning my sister's Hen Do, we unfortunately were let down by another cat cafe who we had tried to book for afternoon tea for 10 people. Java Whiskers saved the day! Their booking service and customer service was excellent. Although there is no contact...

This place does not like kids at all! That was from my own experience and from witnessing the treatment of those just coming off the street to enquire about reservation availability (in which the floor manager on the day literally frog-marched them out of the...

Great afternoon tea with the cats! My sister brought me here as a surprise to enjoy as part of my hen weekend! I love cats and I can’t think of anything better than petting cats. The staff were friendly. The food was really nice and...