Jassys' in Stockton-on-Tees

We ordered 2 Parmos the price went up in 6 weeks by 7 pounds asked for more cordial in our drinks and wanted to charge us extra food was awful chips were frozen not good won’t be going back

Lovely lunchtime visit today. Thanks, Sean and Jo, for your amazing banter and service Great Fish & Chips Another great visit on Tuesday. Thanks, Sean. You always make us laugh. Food wasn't on today, but we still enjoyed the day What a party last n8ght, thanks, Black Bull team Another great visit today 😊👍 Great weekend in the sunshine 🌞 love 👀 the garden bar open and helpful get you served quicker, and great to see 🌞 out and garden full.. Loved the Thursday night party for footy 👌 Saturday Brunch was fabulous, we will be back, and we were thanks for looking after us again 😀 Another great visit

Really disappointed and disgusted with a staff member today. I work as a member of staff for a college which caters towards children with learning difficulties. Myself, two colleagues and two students were on a College sanctioned outing, where we decided to stop at Greg's for some refreshments . Once seated inside, having already purchased our drinks, one of the students requested a cookie but the queue was already quite long. To avoid the student having a meltdown in the middle of the store, I went up to the staff member at the till and tried to explain the situation, asking if I could quickly pay for a cookie. The member of staff (who I later found out was the manager), told me "you have to queue up" in a rather rude tone. I tried to apologise and explain the unique situation, however I was blatantly ignored. The lady who was being served at the time offered to purchase the cookie for the student (a very kind act i must emphasise), however the manager told her no and wouldn't accept the money. I went back to the student to try and explain that we'd have to wait to get the cookie, but the student was getting distressed, so I ended up going back to the till, and a younger staff member saw me waiting and offered to serve me. I am very grateful to this staff member, however disappointed in the manager. More than anything, her lack of acknowledgement or proper communication with me was the most disappointing. I understand that it was a delicate situation as there was a queue, however, the customers in the queue were fine with me going ahead of them as they could see the child was getting distressed, therefore the way the member of staff handled it was disappointing and completely inappropriate, specifically in the way she completely failed to acknowledge me as a customer, and out of spite, rejected another customers offer to pay for the cookie.

The most expensive cafe in the uk she makes her own prices up she was always expensive but she's got that bad she put a little sign up near the samosas trying to justify it swear to god if u order a few of her mangy chicken sandwiches u could go to Miller and Carter watch how greedy she is with everything she puts on aswell one portion two portion she makes her price up buying a sandwich is like buying a BMW with the extras she charges you for on it half cheese full cheese me and me partner couldn't believe that one you need a credit rating of over 850 to walk in her door

Order food a table of 6 3 people were served finished meal that was ok, over 1 hour wait for rest. NO apology no Communication. Very Poor quality when what did arrive. Disappointing such a fab location and out door area. In answer to your reply to my review. maybe act on your reviews - employ a chef and teach your staff some customer service skills. acknowledgement or apology goes a long way leaving half a table with out food or communication it good! reading your reviews two weeks earlier the food standard was poor for Mother’s Day & still poor.