JAQKS Chicken + Chips (Shirley) in Solihull

Very nice service outstanding employee 100% recommend ☺️

Tasty chicken and 10/10 service

Absolutely amazing food, huge portions and cooked beautifully...better than other competitors

I ordered dinner for my children from here for the first time. After waiting for an hour JAQKS called to say their delivery driver hasn't turned up and they close in the next 5 minutes. So they were unable to deliver the order. They then told me to cancel my order on the app and I would get a full refund. Well this still hasn't happened and when I call JAQKS to discuss further they hang up. I'm deeply disappointed with their service as I've had to pay for food I never received. I will never order food from JAQKS again. If there was a zero star rating I would have given that

Delivered on time, chips are lovely but the burger was very dry

There was no way on earth that this chicken was fresh. Real anticlimax and most likely will not be ordering again. Rubbish

Excellent food always comes hot too.

The best chicken ever had in Birmingham Must try there food

i love this place with all my heart the chicken knocks it out the park every time!!

The chips were old, dry, hard and over cooked. Threw them away they just weren’t edible. Chicken was fine though, tender and good sized.

Regular visitor to Jaqks Shirley, many options in Shirley for food but I really think Jaqks is great. The food is quality, fresh and hot. customer service is what keeps me coming back the staff are always welcoming no matter how busy. A special mention to Adnan who is a credit to your company

Paid extra for occasion on the Chips was hardly any on there so they were tasteless phoned up and asked for chips with Cajun and was rude and said they wouldn’t do anything absolutely useless

Very good food 100% recommended. Thank you xx

Food is really good . Lovely staff Thanks jacks

Amazing customer service 10/10 food was 10/10 too

Food was delicious, lovely staff 10/10 would come again and again and again

First time here today, food was absolutely amazing. Cooked fresh, great portion size. Had to even give compliments to the chef as food was so good. Worth every penny🙏🏻 thank you JAQKS

I visited the shop today. It was an amazing time out.

A skilled vet could have got this chicken back up and running around it was that raw. Unbelievably unsafe for consumption.

Very good food, loved the taste and the spices were on point. Very good customer service. Loved the vibe of the restaurant

Great ambience, great service and lovely staff!! Will definitely be coming back here! Thanks

Excellent customer service and ambient environment for little ones. The food was fresh and staff were very friendly. Definitely one to come back to!

Really nice food and lovely staff, food is so good I was so full. 100% recommend!

people very nice and chickens so yum

Food is good. Customer service outstanding.

Lovely lady on the counter, food was stunning💅💅 will defo come back x

excessively greasy chips . looked as if just reheated in oil. partly uncooked coating on chicken . won't order again

Have been coming here regularly. But we came on Friday 26th and have to say it was terrible. Two pieces of chicken and chips. The chicken could have been pigeon there was hardly any chicken. What a shame as we all used to love it here. We won't be returning

Tasty food. The sauce is very good. Good customer service 👍🏼

didn't come with 6 churros as advertised, was 4 instead

Really good wings and amazing staff ask for Mansur will look after you. Quick food aswell

Monsurrrrr, thanks bro. Good vibes 😉

Excellent service from Monsur! 🙌🏻 I love the food and the service here. I will recommend it 100% 💯

The food was lovely and the staff were so friendly and helpful too, definitely recommend :)

I’ve eaten in there a few times and food has been lovely. However today I took the food out and it was disgusting. Fries half cooked and stale, and chicken also stale like it was there since yesterday. So overall yes eat in there and it will be good food, but don’t get takeaway as clearly they know they can get away with giving you stale food. Sneaky.

Amazing handmade fries 🍟 😋 the chicken bites, and the burgers 🍔 😋 are delicious. Loved it 💯% and definitely would be going back again. Service was amazing by Mr Monsur Ahmed overall very happy with everything. Thank you to everyone behind the scenes and in front. Keep up with this amazing work because you all are smashing it!!!! 👏👍💪

Love the place and the employees behaviour .

Had burgers and my favorite wings at JAQKS during my Shirley trip today. It was really delicious. And I am impressed by the sincere service of the staff. I recommend everyone to try once and get impressed….

Food and service here is always excellent, cannot complain. They sometimes give extra as well, portions are very good value for your money. Loads of places to sit down and always very clean.

very nice food respectful staff and very good

Great tasty chicken, awesome hot wings, very tasty coleslaw and gravy. Thanks

The chips were not really good lots of black eyes & couldn’t eat half of them

Food is always fresh and hot even if I order of uber eats , some times you will get extra wings . This branch is top .Moseley branch is the worst

good customer service after we messed our own order up. Spot on

best chicken I've had in a while

best connection In Shirley loved the red atmosphere

Chicken a little stale. Tasted like it had been cooked and reheated with hard edges.

Very nice and good chicken! Lovely customer service would recommend to others

Today, I was in the Shirley branch, and I was indulging in flavours that make life delicious. bringing the flavour game to a whole new level! I had chicken bites and masala fries, I loved every bite I took, and it was so mouthwatering..... Definitely will be going back, and 100% recommend it!! 👌🏻 Please keep up the good work......👌🏻🫶

Verry good food and even got free stuff from mansoor 👍

Excellent food and customer service Large portions

The members of staff were very friendly and they helped me decide on what to order, I don’t get this level of service from KFC, McDonald’s or anywhere else. I will make sure I come here again.

Great service from Monsur! Thank you

Food is very delicious. Friendly service.

Never fails to disappoint! Have had various things from this place, tenders/wings/gunpowder fries and Cajun fries… Mini fillet burger and even Bao buns… All have been spot on so far. Nice friendly staff too!

Food is consistent, service was terrible, I felt like I was begging for sauce, 2 sachets between 4 meals. Moseley staff are way better.

Adnan always is lovely! Always gives great customer service and gives me really good food!

Testy foods and lovely customer services

Really nice food.. Will definitely be ordering from here again.

Monsur gave great service, food was quick, delicious and a good conversation. Recommended!

Monsur is very friendly very happy for the service

my order was totally wrong wouldn't order from here again even if you paid me + my gravy never came along with my meal that i spent quite abit of money on disrespect

ordered first time online, normally purchase instore. unfortunately did not receive original Boneless pieces as requested but got hot and spicy instead. chicken was a little chewy. chips also did not taste fresh. really disappointed on this order.

Fantastic food and service . Been coming for a few years and also were regular at the maypole branch before it sadly closed down.

Excellent foods and good services.

Very good service and best & fresh food

Delicious chicken. Unfortunately fries and chicken burger weren't very nice. Very small portions for the price. Really disappointed.

Food was alright, nothing special they packed it with sauce which fell everywhere in the bag and when I opened it it had no lid on top just some foil and it was spilt everywhere, not to mention first time ordering and paid £15 for 2 chickens, 3 wings and fries, daylight robbery

Amazing burgers, and freshly cut fries.

The food was amazing. Friendly staff.🤩

Food was fab but it was luke warm

Really great customer service from the 2 gents Mansur and Adnan. Called up ordered and chicken was ready and got some nice fresh chips. My favourite chicken place.

Was really lovely. Chicken was very delicious liked the gravy as well. Would order from here again.

These guys do an awesome chicken burger - best I’ve ever had

Quality foods and best service.😁

Can’t go wrong with jaqks food.

Food was beautiful JAQKS is my favorite place now

Quality foods and good service. Thanks

The Queen burger and chips were amazing. Love the food..... we will come back again.

Ordered chicken and chips. Got chicken and fries. Nice and hot on delivery though.

Fresh chicken and chips. As always 👍

Fresh chicken and brilliant chips. Always good quality 😄

Felt welcomed , highly recommend this restaurant, the food was amazing and the service was fantastic definitely coming back again as when you know food is good as it made with love and care thankyou once again for amazing food can’t wait to try something new!!

Great service great food defo recommended

Adnan was welcoming, food was very good

Lettuce on burger even though asked for none, hot wings were overheld and chewy, tender strips were very salty. Fries were nice

Timing kept changing on the app...which wasnt great. So it wasnt late according to all the new timings but it took an hour to get here....when the original time was 20 to 30mins...

Nice food with good portions, keep it up 😁

chicken very tender and juicy, great service and the food was just gorgeous!!!!

I went to day and the wings where amazing I would recommend this 100%

food was amazing 1st ordered will definitely come back

I recommend eating gunpowder chips is a bit spicy and children is spicy

Very good service And very nice food Good staff

Nice food and good costumer service thanks

Nice food and nice customer Service thanks for all and one more tnx for rahim to help me with menu .

My son loves the chicken strips. The chips with the skin on are lovely too.

The chicken and chips was very nice

First time I have ever had food from here and not one complaint good price lovely food and good customer service beats kfc for will definitely be back

The gun powder chip is rlly good the chicken is tasty must try this

I have been going here for more then 2 years now and food quality and customer service is always excellent. Will definetly recommend for every one to try