Based on 2.253 opinions finded in 3 websites
Based on 2.253 opinions finded in 3 websites
Nº 144 in 599 in Solihull
Opinions
Very good food and very friendly service
Shoaib Khalid . 2025-02-27
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the food is amazing here! 10/10 definitely recommend coming here
rose kite . 2025-02-14
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I cannot fault Jaqks chicken, perfect alternative for KFC, as we are boycotting it and they have great fresh food every time I have been. Also a very nice worker (thank you) sometimes gives my children an extra chicken strip, as they argue that they want the five strip meal and I get them the three strips meal, bless them for their kindness towards hungry children ❤️
Sarah Rehman . 2025-02-11
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I visit Jaqks chicken today food was amazing and customer service was really impressive highly recommended
Mariam Bibii . 2025-02-11
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Very nice food tasty. Will defo cone back. Friendly service
Farhat Baloch . 2025-02-10
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My first delivery estimate was 10pm. Food wasn’t delivered until 11pm
Abigail . 2025-02-08
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Fantastic service once again.. chicken and all the trimmings very tasty 😋.. coleslaw has an amazing taste
Mukesh . 2025-02-08
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Great costumer service and was very kind and food was amazing definitely suggests and will come back
Isa Mahmood . 2025-02-05
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Very good food and awesome service. Definitely will come back 🥰
Chaudry Sameen . 2025-02-03
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Not so hot chicken dry chips hard not nice today
Theresa . 2025-01-07
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Always great! Will order again
Elizabeth . 2024-12-29
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Good service and very tasty food and the new bun is tastier, appreciate the change👍
Van Parts Solutions . 2024-12-20
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3 hours late. Will never order again. Absolutely useless
Talhah . 2024-12-13
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the fires were more hotter than the main chicken i ordered and was slightly dry to eat.
Dannii . 2024-12-13
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Very nice service outstanding employee 100% recommend ☺️
Azhar Mahmood . 2024-12-07
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Tasty chicken and 10/10 service
Rameesa Farhan . 2024-12-01
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Absolutely amazing food, huge portions and cooked beautifully...better than other competitors
Shaun Haque . 2024-11-30
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I ordered dinner for my children from here for the first time. After waiting for an hour JAQKS called to say their delivery driver hasn't turned up and they close in the next 5 minutes. So they were unable to deliver the order. They then told me to cancel my order on the app and I would get a full refund. Well this still hasn't happened and when I call JAQKS to discuss further they hang up. I'm deeply disappointed with their service as I've had to pay for food I never received. I will never order food from JAQKS again. If there was a zero star rating I would have given that
Saima Mian . 2024-11-28
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Delivered on time, chips are lovely but the burger was very dry
Sarah . 2024-11-21
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There was no way on earth that this chicken was fresh. Real anticlimax and most likely will not be ordering again. Rubbish
Steve . 2024-11-17
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Excellent food always comes hot too.
Terry . 2024-11-16
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The best chicken ever had in Birmingham Must try there food
Sam My . 2024-11-10
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i love this place with all my heart the chicken knocks it out the park every time!!
Highkeylowkey2 . 2024-11-02
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The chips were old, dry, hard and over cooked. Threw them away they just weren’t edible. Chicken was fine though, tender and good sized.
louise . 2024-10-07
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Regular visitor to Jaqks Shirley, many options in Shirley for food but I really think Jaqks is great. The food is quality, fresh and hot. customer service is what keeps me coming back the staff are always welcoming no matter how busy. A special mention to Adnan who is a credit to your company
Ian Taylor . 2024-09-25
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Paid extra for occasion on the Chips was hardly any on there so they were tasteless phoned up and asked for chips with Cajun and was rude and said they wouldn’t do anything absolutely useless
JON . 2024-09-24
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Very good food 100% recommended. Thank you xx
Sandine . 2024-09-23
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Food is really good . Lovely staff Thanks jacks
Mustafa Ishfaq . 2024-09-22
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Food was delicious, lovely staff 10/10 would come again and again and again
Ruqayyah Malik . 2024-09-22
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Amazing customer service 10/10 food was 10/10 too
Safa Awan . 2024-09-22
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First time here today, food was absolutely amazing. Cooked fresh, great portion size. Had to even give compliments to the chef as food was so good. Worth every penny🙏🏻 thank you JAQKS
lauren . 2024-09-09
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I visited the shop today. It was an amazing time out.
ADEKOYA KOLAWOLE . 2024-09-04
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A skilled vet could have got this chicken back up and running around it was that raw. Unbelievably unsafe for consumption.
Joe R . 2024-08-28
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Very good food, loved the taste and the spices were on point. Very good customer service. Loved the vibe of the restaurant
Adan Hussain . 2024-08-27
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people very nice and chickens so yum
saanvi . 2024-08-21
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Great ambience, great service and lovely staff!! Will definitely be coming back here! Thanks
Riddhi Bhat . 2024-08-21
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Excellent customer service and ambient environment for little ones. The food was fresh and staff were very friendly. Definitely one to come back to!
Biscuits Xx . 2024-08-21
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Really nice food and lovely staff, food is so good I was so full. 100% recommend!
Amelia Glinska . 2024-08-21
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Food is good. Customer service outstanding.
Salma Rahman . 2024-08-20
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Lovely lady on the counter, food was stunning💅💅 will defo come back x
Edward Guthers . 2024-08-05
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excessively greasy chips . looked as if just reheated in oil. partly uncooked coating on chicken . won't order again
Maria . 2024-07-30
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Have been coming here regularly. But we came on Friday 26th and have to say it was terrible. Two pieces of chicken and chips. The chicken could have been pigeon there was hardly any chicken. What a shame as we all used to love it here. We won't be returning
Yvonne Baird . 2024-07-27
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Tasty food. The sauce is very good. Good customer service 👍🏼
Subha Safdar . 2024-07-25
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didn't come with 6 churros as advertised, was 4 instead
Tom . 2024-07-24
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Really good wings and amazing staff ask for Mansur will look after you. Quick food aswell
Wasim Nawaz . 2024-07-23
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Monsurrrrr, thanks bro. Good vibes 😉
Augustus Watters . 2024-07-23
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Excellent service from Monsur! 🙌🏻 I love the food and the service here. I will recommend it 100% 💯
Ayelen Madrid . 2024-07-23
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The food was lovely and the staff were so friendly and helpful too, definitely recommend :)
Naeema Haque . 2024-07-20
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I’ve eaten in there a few times and food has been lovely. However today I took the food out and it was disgusting. Fries half cooked and stale, and chicken also stale like it was there since yesterday. So overall yes eat in there and it will be good food, but don’t get takeaway as clearly they know they can get away with giving you stale food. Sneaky.
Kevin Maher . 2024-07-10
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Amazing handmade fries 🍟 😋 the chicken bites, and the burgers 🍔 😋 are delicious. Loved it 💯% and definitely would be going back again. Service was amazing by Mr Monsur Ahmed overall very happy with everything. Thank you to everyone behind the scenes and in front. Keep up with this amazing work because you all are smashing it!!!! 👏👍💪
Shazzmuatouche Snap . 2024-07-05
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Had burgers and my favorite wings at JAQKS during my Shirley trip today. It was really delicious. And I am impressed by the sincere service of the staff. I recommend everyone to try once and get impressed….
Rajon Nour . 2024-07-02
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Love the place and the employees behaviour .
Lam-ya Islam . 2024-07-02
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Food and service here is always excellent, cannot complain. They sometimes give extra as well, portions are very good value for your money. Loads of places to sit down and always very clean.
Michael Roach . 2024-07-01
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Great tasty chicken, awesome hot wings, very tasty coleslaw and gravy. Thanks
Mukesh . 2024-06-28
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very nice food respectful staff and very good
Yoammam Yoammam . 2024-06-28
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The chips were not really good lots of black eyes & couldn’t eat half of them
Perry . 2024-06-26
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best chicken I've had in a while
david . 2024-06-22
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good customer service after we messed our own order up. Spot on
Tiegan Palmer . 2024-06-22
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Food is always fresh and hot even if I order of uber eats , some times you will get extra wings . This branch is top .Moseley branch is the worst
Waseem Mohammed . 2024-06-22
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best connection In Shirley loved the red atmosphere
Holly. Louise . 2024-06-14
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Chicken a little stale. Tasted like it had been cooked and reheated with hard edges.
Craig . 2024-06-05
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Today, I was in the Shirley branch, and I was indulging in flavours that make life delicious. bringing the flavour game to a whole new level! I had chicken bites and masala fries, I loved every bite I took, and it was so mouthwatering..... Definitely will be going back, and 100% recommend it!! 👌🏻 Please keep up the good work......👌🏻🫶
Shazmin Khatun . 2024-06-03
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Very nice and good chicken! Lovely customer service would recommend to others
Jacob Agha . 2024-06-03
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The members of staff were very friendly and they helped me decide on what to order, I don’t get this level of service from KFC, McDonald’s or anywhere else. I will make sure I come here again.
Chand Jethwa . 2024-05-31
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Verry good food and even got free stuff from mansoor 👍
Chelsea Willwintheprem . 2024-05-31
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Excellent food and customer service Large portions
Nafeesa Gul . 2024-05-31
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Great service from Monsur! Thank you
Sav T . 2024-05-24
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Food is very delicious. Friendly service.
Saidur Rahman . 2024-05-17
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Never fails to disappoint! Have had various things from this place, tenders/wings/gunpowder fries and Cajun fries… Mini fillet burger and even Bao buns… All have been spot on so far. Nice friendly staff too!
Luke . 2024-05-10
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Food is consistent, service was terrible, I felt like I was begging for sauce, 2 sachets between 4 meals. Moseley staff are way better.
Taz Dean . 2024-05-08
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Adnan always is lovely! Always gives great customer service and gives me really good food!
Shuanah Nazrul . 2024-05-06
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Testy foods and lovely customer services
Ahmed Shah . 2024-05-05
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Really nice food.. Will definitely be ordering from here again.
Paul . 2024-04-28
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Monsur gave great service, food was quick, delicious and a good conversation. Recommended!
What Am I Doing . 2024-04-21
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my order was totally wrong wouldn't order from here again even if you paid me + my gravy never came along with my meal that i spent quite abit of money on disrespect
Suriyah . 2024-04-18
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Monsur is very friendly very happy for the service
Mamou Badjie . 2024-04-18
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ordered first time online, normally purchase instore. unfortunately did not receive original Boneless pieces as requested but got hot and spicy instead. chicken was a little chewy. chips also did not taste fresh. really disappointed on this order.
Kamran . 2024-04-14
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Fantastic food and service . Been coming for a few years and also were regular at the maypole branch before it sadly closed down.
Louiemason123 . 2024-04-13
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Excellent foods and good services.
Dixit Patel . 2024-04-12
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Very good service and best & fresh food
Pulkit Patel . 2024-04-07
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Food was alright, nothing special they packed it with sauce which fell everywhere in the bag and when I opened it it had no lid on top just some foil and it was spilt everywhere, not to mention first time ordering and paid £15 for 2 chickens, 3 wings and fries, daylight robbery
Imran . 2024-04-04
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Delicious chicken. Unfortunately fries and chicken burger weren't very nice. Very small portions for the price. Really disappointed.
Natasha . 2024-04-04
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Amazing burgers, and freshly cut fries.
Viswamedha Nalabotu . 2024-03-10
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The food was amazing. Friendly staff.🤩
Tom W . 2024-03-10
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Food was fab but it was luke warm
ANixon . 2024-03-08
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Really great customer service from the 2 gents Mansur and Adnan. Called up ordered and chicken was ready and got some nice fresh chips. My favourite chicken place.
Nhemaan Lal . 2024-02-26
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Was really lovely. Chicken was very delicious liked the gravy as well. Would order from here again.
Thomas . 2024-02-24
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These guys do an awesome chicken burger - best I’ve ever had
VC . 2024-02-14
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Quality foods and best service.😁
Waqar Rehman . 2024-02-11
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Can’t go wrong with jaqks food.
Shahzad . 2024-02-10
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Food was beautiful JAQKS is my favorite place now
Tom . 2024-02-07
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Quality foods and good service. Thanks
Keval Patel . 2024-01-14
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The Queen burger and chips were amazing. Love the food..... we will come back again.
Yuvika Bajracharya . 2024-01-14
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Ordered chicken and chips. Got chicken and fries. Nice and hot on delivery though.
Michael . 2024-01-13
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Fresh chicken and chips. As always 👍
Oliviu . 2024-01-11
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Fresh chicken and brilliant chips. Always good quality 😄
Oliviu . 2024-01-10
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Felt welcomed , highly recommend this restaurant, the food was amazing and the service was fantastic definitely coming back again as when you know food is good as it made with love and care thankyou once again for amazing food can’t wait to try something new!!
shazad ali . 2024-01-06
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Great service great food defo recommended
Jhanezb Naseem . 2023-12-26
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Adnan was welcoming, food was very good
Lino Gennaro . 2023-12-23
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Lettuce on burger even though asked for none, hot wings were overheld and chewy, tender strips were very salty. Fries were nice
James . 2023-12-21
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Ordered from here because of the reviews. Food didn’t come for 2 hours. Was NOT worth the wait. Food is vile. Tastes like wood. And the rice tastes like it’s been cooked in perfume. The only thing that was nice was the naan bread everything else was mattid 🥴 never again
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Chips where awlful like crispy bit and the curry was very watery tonight I usually order from here often but tonight wasn’t great