Jamaica Blue in Manchester

I went to Jamaica Blue and ordered two hot drinks, I was served from two staff members, one of them being Ashleigh, both were very rude, not friendly and not helpful at all, definitely not recommend, as the experience I had was very upsetting and not welcoming at all.

Really slow at clearing tables, food order slow at coming out and lefton the pass , was missing three key ingredients but not told at time of ordering. Had to ask for cutlery. Coffee was good

First time in Manchester and decided to stop by here for a coffee because it’s well-presented and has a varied menu. The staff and service were lovely, and the Jamaica Blue Signature Blend coffee was really impressive. Would come again for the good coffee.

Always come here and never written a review. Such wonderful food at reasonable prices. Also, staff always happy to help. A chap doing a work trial today. He was so helpful and attentive. Thank you, keep up the good work guys.

We went to Jamaica blue with our son for a breakfast. We order food. Which came very fast , my son loves porridge, but the one served here has cherries and almond flakes .Looks and tastes delicious. However,my boy os on a spectrum of autism and he refused to eat it. I've ordered a plain porridge, which came very fast and the staff didn't want me to pay for it. I'm very impressed by their standards! Thank yoy for the amazing service.We will definitely be back 😀. Highly recommended. 💙💙💙

One of the best mocha and cappuccino ever. I love their coffee beans due to an unique strong Smell. Also I tried the special ginger pumpkin slice which indeed was unique!

"My experience at this café was unforgettable! I want to specially thank the employee Farhan for his exceptional honesty and professionalism. I had misplaced some valuable items, and he made sure to keep them safe until I returned to collect them. Farhan is truly a model employee and was very quick to respond to any request. The service overall was excellent, and the atmosphere was fantastic. I highly recommend this café to everyone!"

Jamaica Blue! If you know anything about coffee, then you'll know that coffee ☕️ from the Blue Mountains of Jamaica is expensive! The first time I tried Jamaica Blue was in Dubai. There was a coffee shop in the Flora hotel. I had to try it. It was about £20 for a mocha made with their finest single origin beans, which were kept in a separate fridge and measured out. The coffee was amazing! Even the ordinary beans were good too. This place, I'm afraid, doesn't compare. I took a walk from my office in Manchester and got a mocha and some beans (£15 for 100g). The coffee was meh. 😐 The beans were meh. 😐 Lesson learned. 😒

Atmosphere was not too bad, but the food was way too little in portion compared to the price. Test was also just okay.

Nice cafe in the Armdale mall. Two lattes £7.00 a bit pricey. They were good though. Friendly staff and clean and well appointed dining area. Full menu if you’re hungry.

Visited yesterday, a busy Saturday in Manchester. The cafe was quiet and we were able to find a table and order quickly. The service was good and the presentation of coffees and food was also very good. The staff were pleasant too. Sadly, saying that, we were still disappointed with our visit. Our order was one blue mountain coffee (black), one latte and 2 coffee and walnut cakes ( which looked amazing). The blue mountain was smooth tasting and hot, and the latte was OK but not as milky as normal lattes. The most disappointing thing was the cake. Beautifully presented with a pot of cream, but nothing like the sponge cake, i expected. It had been kept in the fridge, I suspect for some time and had gone hard, all the sponginess was gone and the cake was more like a flapjack in consistency. The flavour was lovely but nothing like the cake I was looking forward to. Sorry Jamaica Blue, you need to do better.

Initially thought the place serves Caribbean food from it's name, but it is just a normal cafe type of small restaurant that serves an all day breakfast and other snacks. The place is spotless with a cozy welcoming feel. Staff are pleasant and courteous. Ordered an all day breakfast with tea. Slightly disappointed with the breakfast, very pricey for what you get on the plate ( one sausage, small branch of grilled cherry tomatoes, baked beans, mushrooms, one harsh brown, one slice of sour dough bread with two fried eggs on top and two to three very small rashes turkey bacon)Bread was very hard and I was afraid of chipping my teeth and the turkey rashers were too crispy. Otherwise everything else were perfect. Tea came in a little teapot with tea leaves strainer in the pot. Tea tasted great! Ordered a slice of Hummingbird cake to take home and it was neatly presented to me in a takeaway box and carry bag. Cake was absolutely delicious with a moist texture similar to a carrot cake but much better. Despite it being pricey, I have loved the experience and would go back again.

Lovely cafe , very clean and the staff are very friendly . I had the pancakes with bacon and syrup, they were honestly the best pancakes I've ever eaten ! Very fresh and tasty . Definitely recommend

Blue mountain latte become my favourite now

Really disappointed in my visit here, I ordered the Blue Mountain blend and it was atrocious, it was burnt and far too bitter for Blue Mountain coffee. The food was mediocre, the best part was infact the decor and location in a busy shopping centre it does offer some peace and quiet.

No dairy free milk alternatives available in this day and age! Shocking.

"Power outlets? WiFi? Clean restrooms? Who needs 'em! Came for the atmosphere, stayed for the sheer joy of being unproductive. Next time, I'll just sip coffee in the dark at home. At least my bathroom's clean with toilet papers ! 😒"

Perfect breakfast spot, great and friendly staff and great coffee ☺️

The Manchester branch recently swapped over to only using halal/kosher meat, when that wasn't the case before. I'm very glad those are options for people who need them and I think it's fantastic to include, but turkey bacon and beef sausages taste absolutely nothing like regular bacon and cumberland sausages and just don't really feel like they work with anything on the menu very well. Really wish there was still an option to have the usual pork items, even if it was only on certain days, because I'm going to miss eating here. The drinks are as good as ever, though.

Hi , me and friends came here . Firstly the customer service is poor they drop your food on the table and run. Secondly the portions are small, my friends ordered a red velvet cake and it was stale. The

Only had a coffee and a Cinnamon bun. Lovely place and that was one of the best Cinnamon buns I had.

Lovely coffee, the ambiance is awesome and there is charging port! The coffee walnut cake was fantastic!

Very nice relaxing atmosphere, clean, polite and the food and drinks were excellent 5 star👍

Very nice place to eat in clean the service was amazing delicious breakfast

Liked the place but breakfast could be better. Poached eggs were dry , bacon was good.

Fabulous coffee and very efficient and pleasant service from all members of the team

Excellent coffee and excellent service. Would definitely recommend over the big chain coffee stores. Really relaxed atmosphere.

Very nice quiet place. Can get out of hustle and bustle of Arndale. Amazing food with vegan options. Very friendly staff who go out of their way to make sure you’re ok. Would definitely come again

Regresamos para nuestra segunda visita a Jamaica Blue. Las opciones de comida para el almuerzo son geniales! Un menú completo + sándwiches y pasteles frescos en el gabinete. Del gabinete teníamos una ensalada de pasta de atún y un sándwich de mozzarella, tomate y espinacas. Ambos estaban deliciosos! Sin duda se nota que son frescos y las 1-2 libras adicionales para gastar vale la pena. Razón de 4 *: Los baños estaban bastante sucios y tanto que fuimos a otro lugar para un baño.

Delicious Coffee and Drinks at Jamaica Blue. Lovely comfortable relaxing atmosphere and vibe in the cafe you forget you’re in the Arndale. Highly recommend the Cappuccino’s! Really friendly helpful staff too :)

Amazing coffee ☕ you must try it,if you're coming around!!!!

The cafe needs Rue. What happened to her? She was such a mint charm!

Coffee was nice but Maple Pecan was very expensive £3.50 for 1 piece

Good spot for a quiet breakfast, coffee and some time for yourself.

The perfect coffee experience, everyone who enters is advised to try the turkish eggs.

Delicious coffee and we were pleasantly surprised when the lemon muffin arrived warm with cream, it was delicious. Nice having waiter service.

This place has gone downhill big time! And where’s Ru??? I haven’t seen her recently and she was literally mine and my friends’ favourite. She always made the vibe special in this place. Definitely won’t be coming back here and guys given the service - I recommend you not too!

Beautiful coffee shop. A young lady called Maggie has served me on numerous occasions she has a beautiful smile and always has a kind word to say. An asset to your company 👍❤️

Surprisingly so good. We went on a Saturday so everywhere else in the city was completely fully crowded until we found a spot in here. We ordered delicious coffee and a mocha, a vegan brunch and a big brekkie, all very worth it. Do not miss this place and enjoy a delicious breakfast, great service AND GREAT PRICES!

Perfect place for a drink and a treat in the Arndale. Really lovely and inviting inside which is clean. Staff warm and friendly. We had tea and hot chocolate which were lovely and a maple pecan slice.

The lad with glasses was so rude and unprofessional lacked hospitality but the family loved the barista with tattoos and earrings, She has not been here in a while, Where is she gone?? She always took care of us and was so quick and hardworking, the best worker I’m yet to see New workers are awful, what happened??

I met here with my partner for lunch today and experienced some really bad service; the wait time for our coffee was 20 minutes and the order came wrong (2 cappuccinos instead of 1 cappuccino, 1 latte), then only one serving of the two lunches I asked for was brought over. I had asked for two of the same dish but when I brought this to the attention of the staff, the member of staff argued that I hadn’t. I let my date have the lunch and I settled for a chocolate croissant as we were running short for time due to work. I’ve been put off coming back.

Nice ambience, tasty coffee and really nice loose leaf tea. Staff are very pleasant and helpful especially Tina whose smile would melt an iceberg. If there’s a nicer combination of beverages and lovely staff in a Manchester bistro then I’ve yet to find it😍

Came to see Rue and eat scran. Found out she's been fired, Awful service and the cafe isn't worth it Go somewhere else for your nickle

food was not worth the price hashbrowns under cooked as well as the bacon £4 for half a thing of orange

Terrible service lately and awful coffee; Weekend service and scran has gone pants Dirty tables and unwelcoming staff

The atmosphere is very good and relaxing, the staff are kind and very competent and know what they doing 😊

I haven't noticed the server with earrings and tattoos lately. She used to provide excellent service, but now it's not as refreshing. It's no longer worth stopping by for a drink or to sit down. Find a place that truly values your money.

So the barista with tattoos is gone?? Doesn't feel the same and poor service

Not the same without Rue. Genuinely, she was the only thing that made the cafe warm and inviting, now the atmosphere is completely gone. Not particularly a coffee fan but she was a good barista and made any drink well. Now the place is mediocre and I’d rather go elsewhere.

Decent food & drink option. Cake was nice too! The nephew loved the milkshake

Stopped here for a “coffee & cake” recharge and such a smart decision. Their cakes are fantastic - especially the lemon sugar muffin (warmmmmmmmm 😋😋) Service was quick & friendly too Highly recommended. Better than any similar local alternatives for sure

Where is the smiley lass with tattoos? Her service was so fast and she was the reason our family kept visiting, cafe isn't the same anymore Poor food and poor service now, not worth visiting

We had a flat white, latte and babyccino and they were all made to perfection. The barista got the foam just right, perfect temperature and good roast. My cup has a smile all the way till the end. Will come again when we visit the city center next time.

Service was lovely, food is good, however the hygiene is awful in the bathroom: went in, five flies were buzzing around, and a bunch more came out of the sanitary products bin! Absolutely disgraceful, even with all the positives, I can't recommend, because if it's cleanliness is that bad then i dread to think what it's like in the kitchen

Slow staff and cold grub. Where is the tattooed waitress, Not the same

Oven down, flies won't leave us alone and the best server isn't there. Our family love Ru and it's a shame :( Cafe hasn't been the same. Don't recommend the scran here either 👎🏽

Limited menu because of the oven breaking. Understand it’s not the staff’s fault and they were lovely but also the food took ages to be served and it was pre-made and there were flies constantly swarming around the food in the cafe.

Heard the news about the tattooed barista and am gutted Won't be visiting again as service was crummy and not the same without her welcoming and swiftness Not chuffed 👎

Ordered something fairly simple but off menu, staff were more than happy to accommodate without a long wait either

it was really lovely and a nice atmosphere, i’d definitely come here again

Pumpkin cake good, Jamaican coffee excellent, several flies at the table not so good :-( 7 flies in the toilet ew

Firstly, there were flies constantly circling our food. The eggs Benedict was hard. I have dti ask them to redo my scrambled eggs and the sourdough was hard. The staff saw me try and swat the flies away and did nothing. It looks like a nice space to eat, however the above is the reason I'm giving it a 1.

Moose is far better. Was sat at the back. No wifi but many flies. A lad who worked there made the lovely waitress with tattoos cry and It tore me. Giving my brass to Moose who have a better ambience and management. Ta to the waitress though. A shame to see this in person.

Jamaica Blue is located in the Arndale shopping centre, Manchester City. We ordered Jamaica Blue singature latte and mocha, waffle with blueberry sauce & Greek yugurt and American brunch. The portion of the food is not too big but its just fit for my friend and me. The food and coffee tastes good. The atmosphere of the cafe is relaxing and we have had an enjoyable brunch there. When I went there again and ordered American diner breakfast. A bit disappointed this time. The scambled egg was overcooked and the texture was so weired. 😓 **When I took my friends to there today, a little bit unpleasant experience because we got the annoying little flies (ard 3 to 4 little flies flew around our table) when we dine there. Very ANNOYING during the whole meal. I dont think I will go there again in the near future. Except the first time I got satisfacyory food and service there, they cannot keep their service and food in the recent days. **

Ru is so sweet and lovely; Always smiling and serving so fast with so much effort Shame to See others receive biased treatment from glasses manager

I've gone to Jamaica Blue a number of times and I've always had a great experience. The food and drinks have always been good and the staff are always friendly. The atmosphere is very relaxing and the decor is nice. It's a great place to sit down and get some work done with a nice bevvie and a snack.

Food good, reasonably quick service, bit expensive though. Open to the rest of the arndale centre, so a bit noisy and poor atmosphere.

We ordered to full breakfasts. They were Delicious, all quality ingredients. Only down side was you only got 1 slice of delicious bread, 2 slices would have been ideal! Coffee was lovely too.

The waitress with the tattoo was hands down one of the best service received, Unlike other chains Did see her manager yell at her when she was a treat and kept a smile on her face despite biased treatment. Not a fan of him 👎🏻 Decent scran but the tattooed waitress made this memorable

Lovely staff, stressed manager. Whilst being served he spoke to girl on the till rather abruptly about food orders. Very unprofessional. I wouldn’t work here with a manager like that.

Ru was fantastic, cafe really picked up after her being back!

Girl with the tattoos is mega superb and has revived the cafe ambience , Missed seeing her smile and she's such a delight Recommend coming On weekends for her service

Abrupt staff, false advertising of food Absolute rip off as we were charged more than was advertised on the menu Breakfast roll advertised as £4.90 Yet charged £5.90 Admittedly I as for the bacon roll with a coffee at £5.90 but in the small print I was told it was Monday to Friday only It was Saturday so I didn’t get the coffee yet charged for the week day special Nothing was done when I broached the subject, all young people working and told its what’s on the till Avoid it!!

Nice enough cafe, coffee lovely but some of the most bored looking employees I've seen for a while, service just average, no polite conversation or warmth to the welcome or the interaction, no personality really just meh

Cafe was well designed. The Mocha had a salty taste, which wasn't really to my liking but the staff were pleasant and the decor was pleasing to the eye.

Something was wrong with my order, they immediately offered a pastry for by the coffee. And so delicious!

05/01/24 Ordered two ‘big’ brekkie breakfasts and two coffees for £28.50 The two rashers of bacon must have come from a pig of the Pygmy variety. Sausage undercooked. Coffee’s arrived promptly but were both consumed by the time the breakfast arrived. I asked for another coffee but staff couldn’t take my order at the table and insisted I pay at the counter thus disturbing my breakfast. Apparently this is a rule set out by management. It’s 2024 guys, customer service is key, your stringent rules arnt adding anything to the customer experience. A simple wireless payment terminal (common in many retail establishments) would resolve this.

Under cooked sausage, overcooked eggs and terrible service ‘rules’ and filthy toilets. Our breakfasts arrived after we had drank our coffees so my Husband ordered another. We were told to pay at the till before we left. The staff were not busy serving with of the other two occupied tables but the coffee never arrived. When we asked, we were told to go to the till to pay for it. So, I left my breakfast to walk the 4 feet to the till, to cast my card over the wireless/mobile card reader. We suggested, in the interest of good customer service, that the card reader could have been brought the 4 feet to our table, thus not interrupting our breakfast. Only to be told, the rules are, food must be ordered at the till. Come on guys! You had more staff than customers at the time! You shouldn’t have taken the order for the coffee at the table if your rules are that stringent. The toilet was closed and we had to use the disabled one. It was very dirty. Faeces over the back of it and urine on the floor! Sorry but that’s not for me. I won’t visit again. It’s my rule, never to pay for poor customer service twice in one establishment

Hey there! So, I just had the most amazing American breakfast at this awesome place in Manchester Arndale. Let me tell you, I've been here a few times, and it never disappoints. The atmosphere is so cozy and welcoming, you can't help but feel right at home. And the best part? They serve breakfast all day long, and it is absolutely delicious! Trust me, if you're in Manchester, you've gotta check out Jamaica Blue. They really nailed it!

The Macchiato was undrinkable. The rest of the non-coffee drinks were ok. If you are after good coffee, go to a different shop.

The food was decent, but small portions.! I was lied to by a member of staff when I asked about WiFi and she said try the arndale one - it’s free, it didn’t even show up… How can a cafe not have WiFi in 2023?! Get with the times! Overall not impressed, good for one time thing won’t be back again

Probably worst coffee on the high street all other chains including Mac ds serve better

Popped in for a cup of camomile tea on a cold day. What a treat it was. The server brought me a tub of excellent honey, which I poured into my tea and enjoyed immensely. Will be back for more!

Cafe wouldn't be the same without rue, excellent service from her and her speed is wicked 😄 always smiling, working so hard and sets the ambience to the cafe. Also amazing tattoos and energy.

My first time with Jamaica Blue, I had a Jamaica Blue Signature Blend , Americano. Must say SURPRISINGLY 👍👍👍 GOOD! Thanks also to Jack :) very welcoming very kind service. Next time when I am in this area and need a coffee break after my wife's 10 hours shopping, than Jamaica Blue 💙 is my first destination!

Without a doubt the strongest and best coffee I have ever tasted 😁

Girl with tattoos and hat smashed it 👍🏼 So satisfying to see her stack plates and work at such a fast speed that Moose or Black Sheep can't top. Made my experience great and she made me feel very welcomed. Good place to do work although no Wi-Fi unfortunately.

Girl with tattoos and hat smashed it 👍🏼 So satisfying to see her stack plates and work at such a fast speed that Moose or Black Sheep can't top. Made my experience great and she made me feel very welcomed. Good place to do work although no Wi-Fi unfortunately.

amazing atmosphere. good food and drinks and kind staff

Atmosphere is ok. But the service is so bad and quality of food is not worth the price you pay. Very small portions and not tasty food. Coffee is bad. Service is even worse.

Visited yesterday, was thoroughly impressed by the server with the short hair and tattooed arms, she was very hardworking and so speedy with giving orders Coffee was good and the scran was slightly undercooked and the portion is ridiculous. Ordered eggs benny which did not live up to my expectations. Although I will be back to see the waitress and for coffee. ;)

Ru is absolutely incredible, haven't had such great service, Fantastic coffee by her too! Thank you lovely!

Went for mid day breakfast, not impressed. Ordered steak stacks for two of us, cheapest cut of beef, slim sizzle steak over cooked hard as leather with a stringy bit of fat. Poached egg was over done and nor runny.Not worth the money. The drinks 'passion fruit' were carbonated water. Used the ladies and nearly fell off, toilets not even secured to wall. Won't be back.

the best service from Rue! A charming worker as always and the brightest employee i've seen in my days! great way to boost a weekend and I admire her dedicated work ethos 😊😊

Food was amazing. They served medium size portions I had the big breakie if u prefer larger portions that will fill u up you might be a lil hungry but other than that the food left me satisfied. The best part was the cinnamon swirl it was one of the best I’ve had. The waitress that served me was the kindest women and left me feeling happy with the service I received. Not sure of her name but she had dark hair and wore it up and a slim build.

Barista with a hat and tattoos is a star. The main reason I'm a regular now :) Sweetest smile and has always been disciplined with each visit 👍🏻

Got served by a lovely barista, who has been our server each time we've come. Very friendly and makes a great coffee! If you come in look for the girl in the hat she's very attentive!

Good coffee. Chocolate walnut brownie was rich and moist. Lemon drizzle cake was too sweet though. Comfortable cafe. Friendly staff.

Visited yesterday and the barista with the tattoos and hat was fantastic! Such a hard worker and she really makes the cafe's ambience better with how inviting she is! Great etiquette despite it being a busy cafe!