Jacky's Kitchen in Birmingham

Best authentic Chinese restaurant. Lovely place to chill with friends.

Great off chance visit, an early evening meal for two… quiet at around 5pm. Chose our own seats, menus extensive and interestingly translated leave some questions and none selections. Service a little slow but good when we placed ordered. We ordered too much four plates and a soup…was enough for three/four. Quality excellent and happy to provide container and bag to take rest home….

Absolutely delicious and authentic mainland Chinese food. Highly recommended! The pork belly was mouthwatering joy.

Fuimos a comer y la primera vez, nos informaron que solo podíamos hacer comida para llevar, lo cual estuvo bien para nosotros, ya que no teníamos reserva. Sin embargo, el restaurante estaba notablemente lleno de clientes asiáticos sentados. La segunda vez que intentamos ir para llevar, nos informaron que no podíamos obtener servicio a pesar de que otros sin cita previa estaban recibiendo servicio. ¡Se nos ocurrió que todo el problema era que éramos negros! ! ! ! Todos los demás clientes no negros obtuvieron servicio mientras observamos. ¡Muy molesto!

La primera comida en un restaurante fuera del encierro, fue como una familia de 4 con 2 niños pequeños. La comida era deliciosa, aunque el tofu ma po era demasiado picante para la mayoría de nosotros; si te gusta picante, este lugar es perfecto. Dan Dan mian era sabroso y los fideos tenían una buena textura. También pedimos el cordero con fideos en sopa, albóndigas y verduras. Era una verdura verde de la que nunca había oído hablar (y todavía no sé cómo se llama), pero recomendada por la camarera y estaba tierna y perfectamente preparada. Las porciones eran enormes. El servicio fue bueno y bien intencionado, aunque luchamos con la barrera del idioma (¡algo de chino hablado definitivamente ayudaría!) Volvería sin dudarlo, muy recomendable.

Para ser sincero, no nos apresuraríamos a volver a este lugar. Solía ser realmente bueno en sus días, pero ha ido cuesta abajo. La comida no parecía ser fresca y el servicio era simplemente horrible. Estaba casi vacío y eso lo dirá todo.

Comida normal, servicio horrible. ¿No vale una estrella ?????? En primer lugar, no me importan las propinas. Pagué cada restaurante de 2 a 5 libras cuando estuve en Israel o España. Agradezco buen servicio de mesa. Tuve un pato de cerveza, arroz y cola, 17 en total. Era solo así, pero no estoy hablando de comida ahora. Solo sé directo, este restaurante tiene el peor servicio que he visto. Quiero pagar con Visa y me dijeron que no aceptan pagos con tarjeta. ¿Qué? No eres una tienda de té de burbujas al azar y mi factura era de 17. Así que les pregunté al menos intentarlo una vez. Dicen que está roto. "De ninguna manera, no puedes decir que está roto o no sabes cómo funciona, búscalo en Google, ¡quiero hablar con tu gerente! " Finalmente terminé el pago con tarjeta y estaba realmente enojado. Un miembro del personal masculino me amenazó con que tienen cámaras, estoy grabado, mejor yo mismo. ???‍ ?? Me quejé incluso la tarjeta de aceptación de McDonald's y él me dijo que debería ir a McDonald's ?? ‍ ??

Let's get things straight! The food is good, but the customer service is HORRIBLE!! We've been coming to this place regularly for either eating in or takeaway (think: at least every other week) for the past year or so and the treatment we receive has been progressively getting worse.. until yesterday my partner and I brought a friend along and we had, possibly, the worst customer service experience we've ever had anywhere. We were deciding on what to order and within a couple of minutes of us being seated, our server came to our table and told us to stop talking and place our orders immediately. Then when we decide on what to order she pretty much refused to accept the order in this way and insisted we change dishes - now in this situation, you kind of need some time to look at the menu again, we were not afforded that time. The server watched over us and made us all very uncomfortable and even chose one of the dishes for us because she wanted to hurry us up. She wouldn't let us speak and seemed to even be growing angry with us for not fully understanding what she was saying; we were placing an order and she interjected and made the whole situation unbearably awkward. Others in the restaurant were being treated just fine and we found it very odd that we were singled out for this sort of behaviour. Needless to say, we will NEVER be returning.

Work colleague popped to Birmingham so I had to take him to one of my favourite chinese restaurants. Absolutely pouring with rain outside and we got soaked but found a warm welcome here. Sizzling beef and a Fish spicy dish. 2 fried rice Pot of chinese tea for 2 Tsingtao beer x 1 Beef wonderful... see pic Fish dish lovely... see pic Rice really good. Had to take bit of the fish home in a take out container.. So much of it. So was it worth getting soaked ? Absolutely £34.80

While my favourite café is closed for refurbishment I am looking for an alternative for good Chinese food. This place isn’t it. The menu description was simple: braised pork intestine. What I got was a bowl of mostly potatoes, a few shreds of some form of meat and a lot of dry chilli drowning in oil. Lots of oil. Really, oil to a depth of half a centimetre over everything. There was no way I could finish it. In fact, when the (over cooked) rice is the best thing about it then what more can I say?

They have this buffet hotpot for £17.99 which is not cheap but there are not that many choices available to order. Not only that, the portion for each order was only enough for 1 person when there were two of us. We ordered the second time after finishing the first dish which came quite promptly. Then, when we ordered the third time, it didn't come until 20 mins later. For the fourth time we ordered, the waitor was stopped by the woman in charge of the cash register who came over and "reminded" us in an arrogant manner to finish off the remaining 3 or 4 pieces of meat on the plate before re-ordering (I committed the inexcusable error of ordering with food still on the plate in view of the 20 minutes wait in the 3rd order!). Most unbelievably, that woman picked up a spoon and stirred in the hotpot to see if there were any food left hidden in the soup! What sort of attitude is this! We will never ever go to this restaurant again.

This is the best Sichuan dishes I’ve been able to find in the area !! I am really in love with this place even though it would be easy to walk past it as it doesn’t seem very fancy. The food is just amazing with massive portions and delicious flavours, so much choice as well. We had : A big fish dish with rice Dan dan noodles Still brought some back home !! Can’t wait to come back and they have all my support I recommend it especially if you like spicy food.

4 of us went to City centre. Didn't realise there were still New Year celebrations in Chinatown. Got to restaurant at 12. Already quite busy. Table for 4 and a wait for food.. all tables taken by the time our food was served and then it became really busy. Despite that.. the food was excellent. Cold spicy chilli meat... mmmm Beef in black pepper.. wonderful. Fish In spicy sause with veg.. wife's favourite. Beef brisket noodles. Meat wonderful Rice x 3 Tea x 4 £58. Normally takes cards.. Only took cash today. Not a probem but not told at outset hence the 4* not the 5* I would have given. Food wonderful.

So this time went for lunch on a Sunday. Got there 12.30 and already most tables full but got a table for 3 and sat down. Good service. Free peanuts while you wait for ordering. Starter. Cold spicy beef Mains. Chicken and Tora (Like a potato) Spicy fried squid (hot and spicy. Mmmm) Beef noodles. Hmmmm Pak Choi with garlic Rice And a lot of tea. As always. Ordered too much. Of course too home the food that we didn't eat. Total cost £47 Always a pleasure to eat here and very traditional. Having just returned from China holiday (I'm white British) the food here is so different from your local take away so be prepared for your taste buds to sizzle. Be here a lot and keep coming back !!!

If your idea of a "Chinese" meal consists of Chinglish spring rolls, sea weed, crispy duck, sweet & sour, chop suey etc DO NOT come here because you will hate it and leave a poor review. This is a restaurant for Chinese abroad and westerners who have lived in the Far East. And understand something about mainland Chinese food, not just the usual Hong Kong Cantonese stuff. I was here yesterday, unfortunately only with two others so limited in what we could order. The hot & spicy fish with lotus root was outstanding, the Szechuan Dandan Noodles were historic. Excellent pork & beans and pak choi too. Apart from one other couple and us, all other customers were Chinese. Says it all.

OMG... we walked past this restaurant and it was full to the rafters with Chinese people so we thought it must be authentic and good.... WOW... food was so amazing we gobbled it up before taking photos. We had the beans with pork mince and and also chilli chicken, but to be honest every dish that went past our table looked fantastic.

It is great that you can eat good authentic Sichuan food in Birmingham. Extremely busy when I visited. Took friends for their first taste of ma la dou fu and shui zou yu. They loved it so much we are going back again.

La mayoría de las personas caminaría por este tesoro escondido, con su exterior sencillo y un menú divertidamente traducido, y tal vez diríjase a uno de los restaurantes horteras del Barrio Chino pensando que es más auténtico.

He estado aquí dos veces; las camareras siempre son lentas para venir a la mesa. Pedí agua del grifo y recibí una taza de té (¡menos de 1 volumen de decilitro!) De agua.

Ive done several reviews already for here but still one of the best in Chinatown so I keep coming back.

Best way to sense a restaurant is good is by how full it is and if locals eat there.

Went to the Chinese New year event, and as the restaurants on the main street were all packed, so we walked a bit further and found this restaurant for a try. So happy that we entered! Will definitely come back again.

Only Chinese people were in the restaurant - until two European women came in; a good sign. The waitress was friendly and helpful,despite having her lunch - when I ordered chicken and taro, she pointed out that the chicken was cooked with the bones in! I quickly changed to lemon chicken and fried rice, which was excellent.

Visiting and hungry. Wandering the streets looking. I. Here every table occupied was by native Chinese customers. Always a good sign. Extensive and tasty menu. Authentic. Not western. Real. Good value for money. Cleared my plate. Left full. Lovely staff. Basic interior. Will go back. You should go.

Ordered 2 dishes plus rice and 2 teas. £26. Spicy spicy spicy. Fish dish Spicy chicken Tea nice too. Will go again.

Amazing food one of the best Chinese ever tested, we when on a Friday

Fui por mi cuenta en un jueves por la noche. Estaba lleno, lo que siempre es una buena señal. Fui aquí como mi favorito era Minmins cerrado por vacaciones.

Have always enjoyed the great food and quantity without compromising on the taste and price. Will definitely return!

Fui a este lugar sólo después del cambio de propiedad de algunos fideos, estaba totalmente impresionado con la autenticidad y la calidad de la misma. De alguna manera me parece que este restaurante es se convirtió en un nombre popular, recomendado a varios amigos. Decidimos...

Fuimos a encontrar que ha cambiado a Jacky Cocina Chili. El menú es mucho más pequeña, y un poco menos interesante. Pedimos el plato especial lubina y fue mucho peor calidad que el pescado en Jacky. El pescado no era tan fresca y estaba recocido....

Nos habían recomendado este restaurante por algunos amigos chinos. Pedimos dumpling, calamares picantes, cerdo especial con chile y huevo frito con arroz. No había la fécula de maíz condensados o excesivamente endulzar salsas, a los sabores frescos, frescos. Todo era fantástico; no puedo decidir si las bolas o el cerdo era mi favorito! Había vino tinto y cerveza, refrescos y té para beber. Los platos mencionados arriba, una Tsing Tao y una copa de vino tinto vino a 36 libras. Sin duda lo recomiendo.

Me encontré con cocina Chili cuando estaba de negocios en Birmingham. La comida en los platos de los clientes a través de la ventana parecía atractiva, así que nos fuimos por dentro.

Fui ayer al encontrar que ha cambiado de dueño. Jackys Dio el nuevo lugar y era muy bueno. De nuevo, no es el típico chino. King langostinos, bolas de Bao de aceite Chili son especialmente buenos.

Jacky's kitchen has closed as a business, :'-(No more szechuan kung po chicken or the surprisingly and utterly moreish szechuan cabbage. I mean who would think, apart from the Koreans of course, that cabbage could be soooo nice. Jacky,s kitchen of course.I met the new owners. They will open in January. So looking forward to giving them a try. I hope they,ll do szechuan kung po chicken and cabbage as well, mmmm, and don,t fall into the trap of being a clonal Chinese restaurant who drown every other dish in sugar syrup. We,ll see. Good luck to them.

Taste was ok. But not suitable for single person. You should go more than 2 person.

Poor service and low quality food . I'd to say never go there again .

We saw this restaurant and it was fully packed and we were slightly sceptical whether to go or not and we took risk and it was all worth it. Was amazing Chinese food, and the staff were so nice and attentive. Definitely definitely recommend it and we are going there again.

Visited here on a Saturday evening. Ok the waitress maybe doesn't smile much but she was perfectly polite. The food is really fresh, authentic and very tasty. Good value for money and would definitely go back.

Visit here often because the food is authentic and always fresh. Service is always poor as the one waitress cannot even force herself to smile. We really did feel as if we were disturbing their afternoon as everything seemed like so much trouble. Fair enough if it's a one off but this has happened an each of the last 3 visits.

Introduced to this small-ish restaurant by friends and I'll never go anywhere else for a Chinese meal now. There's a homely atmosphere with good service and delicious food. Nothing fancy about the place but all the more appealing because of that.The prices for a city centre establishment were very reasonable. Four stars and not five simply because the toilet was not great. VERY highly recommended !

A few of our friends are regulars here and always highly recommend the food here so we finally tagged along. The menu has a huge variety with some really interesting options, lots of things to try for those who are more adventurous than myself. For this first visit I stuck to dishes I know.The food was fantastic and the price was pretty good too.

This is the place to visit on the South side of town if you like Chinese food.The food is fresh, healthy and delicious. The flavours wake up you taste buds and dance on the tongue! Yum Yum.Staff are very helpful and provide really prompt service.The green beans with garlic are to die for! I never thought green beans could taste sooo good.This little restaurant is a firm favourite with me and my beau. We have never had anything other than great food here.Thank you for the happy memories and even happier tums.

Apart form the lovely waitress the rest of the experience was awful.. cold dumplings 2 sizzling platters that arrived not sizzling more like soup... may of had something to do with the fact that once our starters were served all the staff sat and ate their dinner whilst we then had to tell them we were ready for our mains which had obviously been cooked already and were sat waiting hence the no sizzle!!! No atmosphere unwelcoming avoid!

Have been coming to Jackys Kitchen for over 7 years now and have really enjoyed the food. It is very authentic and has some unusual dishes. It is not your average Chinese but go in with an open mind and do not be put off by the language barrier and negative reviews.My favorite dishes are dumplings, cold sliced pork in chili sauce, brown stew ribs, sizzling prawns in sweet chili, hot and sour Chinese cabbage and schezewan chicken.On the plus side the portions are big, wide variety of meat and vegetarian dishes and prices are reasonable. On the negative side the staff can come across as rude, there are language issues and it's easy to order the wrong dish due to misunderstandings. We tend to point at the dish we want on the menu and have only ever had one problem.We have always found the fresh and well cooked. Will be back again this month for our regular visit.

I was with friends in Birmingham, and we had to decide where to eat for dinner.... after a short discussion one of us, a chinese guy living in Birmingham, proposed this place.The reason is very simple: it has "truly chinese food" and not the usual "chinese for europeans"...We immediately agreed to try it, and we ended up fully satisfied. The place is not at all posh or romantic, but if you are looking for a simple place with good chinese food it is a good place.Price reasonable.

Visited recently & was extremely disappointed. It was cold in there at 9pm, the service was appalling, they got most orders wrong, nobody spoke english, the music was cheesy 80's rock ballads, there were two things on the bill that shouldn't have been there, they tried to charge us main course prices for two side orders.I could go on, but all i can say is it was an awful experience. I won't be going back & neither will any of the people i took there.

Went to this restaurant last night - it was one of our favourites - what's happened? It was my birthday meal - we didn't get served for 15 minutes! Then when the girl came over No apology! Took our drinks order - didn't get drinks for another 10 minutes? Food arrived - rice for our main meal with our starter?? The place looked shabby - with all the other competition around you'd think they'd make the effort! Food was really good - but it's not all about the food Jacky's Kitchen - come on guys!!

Can honestly say, I have never had such over priced, poorly cooked and poor quality of food in my life served by rude staff with an obvious lack of knowledge about the menu.We decided to go for the set meal for 2 which very little of was even edible. the starter of crispy duck, was great. Run of the mill, but great. Yet when the potato dish ( I had asked the waiter for his opinion on the best one to have, his english proved to be too poor to cope with the question) arrived and it was an plate of raw shredded potato slathered in chillis, the problems started to arise. The chicken dish was inedible and was made with cheap cuts of meat that had clearly been reheated several times and had a slimy, rancid texture. The prawns were slimy and cold in the centre, again indicating they were frozen, The basic egg fried rice was nice though!The food was served on plastic (!?!)crockery and when I asked for cutlery instead of chopsticks, he promptly dumped them on the side of my plate.Considering that 3 dishes were inedible, we were obviously unwilling to pay the full price and the argument that ensued was completely appalling. With the waitress claiming that 'thats just what chicken is like' and ridiculing our idea that it was foul. All in all, disgusted and unhappy. Avoid!!

Jacky's Kitchen is tucked away round the corner from The Arcadian, and frequented by mostly Chinese clientele (always a good sign). I've been several times, a couple of which were with Chinese friends.The food is excellent, though there does appear to be two tiers of menu: One aimed at walk-in 'Western' guests (which is very much a run-of-the-mill Chinese menu you'd get in your local take-away), and a full-blown one for 'locals' which seems skewed towards the heartier northern-Chinese-style cuisine. You can probably guess that the more authentic 'secret' menu is the better one! However, some assistance is required to translate some of the less well-known options, which can sometimes be a bit of a chore if your Mandarin isn't up to scratch (and mine certainly isn't).If you know what you want (I usually go there for their all-you-can-eat hot pot option), then Jacky's is fabulous. If you're not familiar with their menu, and haven't been coached by your Chinese friends, then your fare will likely be distinctly average.A place to frequent for those in the know (or for those with friends in the know), the uninitiated Jacky virgin's mileage may vary in both service and food quality.

I loved this place! I have visited it twice so far. The food is excellent! Everything tastes authentic, professional and of great quality! The staff is very friendly and the place is never packed so you can always find a table. My favourite dish is the home-cooked aubergine pork dish. I highly recommend it!

Food was good and plenty of it but service was dreadful. We were totally ignored after main course on our set meal and had to eventually give up and leave. Staff cleared tables and even swot the floor while we were sitting there with out empty plates. Maybe ok for a takeaway but not for a nice meal out

Having just returned from Hong Kong after 4 years we decided to have our 1st Chinese Meal back in the UK while in Birmingham visiting friends, we passed this local venue and seemed rather busy, basic but clean. Staff are friendly enough, food was So-So.... we ordered Crispy Aromatic Duck which was plentiful however was very dry when eating, i quite like the skin of the duck but none of that came. We also ordered a chicken and beef dish which had 3 chili indicating it to be hot.. well,it was far from it, there was little taste to the dishes either which was a shame.

This place is great for Authentic Chinese food, service is a bit slow but thats to be expected. Food portions are large and taste great.

We have been to Jacky's Kitchen on several occasions. They offer authentic Chinese food. We like their shredded Chinese leaf and Kung po chicken. However, staff looked bored especially the one standing behind the till, no smile no greeting when we walked in.

My colleagues ended up visiting this restaurant 3 times during our 2 week stay in Birmingham - the food is delicious and reasonably priced, in a relaxed environment with good service.

Food very good Good choice of original Chinese food that you do not find in the high street would recommend if you like something a little different

Ate here Friday night after arriving in Birmingham for the weekend as it was close to our hotel. Nice restaurant with an extensive menu. The food was tasty and they were very generous with the portions.

I tried most Chinese restaurant in china town, I believe jackys is the best!

Fabulous location, fabulous service, fabulous choice of food and most importantly utterly fabulous quality food....:)

Having lived in Birmingham almost all my life we have tried a LOT of the restaurants in Chinatown.I am from a Chinese family so our standards are quiet high i believe. So when a friend from London recommended jackys we had to see what the fuss is about. We were not disappointed! If there is a dish you want not on the menu they are happy to cater for this -hong xao aubergines for example. Good portions of everything and perfectly hot. Dan dan noodles,pork chili and coriander and the salt and pepper crispy prawns were enough to keep us going back again and again.Chinese restaurants are notorious for bad service (it isn't nearly as important in oriental culture as it is for westerners) but jackys were helpful, with good English and great compared to some of the nearby places. Haven't tried the hot pot but with dishes so good why restrict yourself?

Went late on Friday night restaurant nearly empty. Service was very quick and efficient. Good menu. Food served promptly piping hot and was delicious. Plenty of food. with bottle of house red, 2 starters 2 mains and Jackies special rice (which was a lovely meal on its own) total bill was £49 excellent value for the quality, quantity and taste. IWILL BE BACK.

I like this restaurant, and they do delivery.

I ate here on Friday arrived late and tired following a nightmare journey on the M6 'car park'. Our party of five was welcomed by the friendly waitress despite the late arrival. All dishes were superbly cooked fresh and zingy flavours sang out. Portion size are generous but this in no way comprises the high quality of the food.

This restaurant is a utter gem that's hidden away from the rest of Birmingham City Centre. I honestly can't fault it - the portions are massive, the selection of dishes is awesome, the food is delicious and the atmosphere is nice. Great value for money, too! If I could, I'd eat here every day - it's that good.

Today was my fifth visit to this place with my Chinese friend. The moment you enter the restaurant you feel the Chinese ambiance. The service staff is really very friendly and the service is really quick. The food is awesome, as I am a chef too , I love eating and cooking different cuisines round the world, the food quality and the portions are the perfect and if you don't know what to order or confused the friendly staff would suggest you and help you. I would recommend the restaurant and proud to be a regular patron of this restaurant.

We very much enjoyed our lunch at Jacky's Kitchen - very tasty Chinese cuisine, reasonably priced. The staff were friendly and helpful.

Really enjoyed the food and atmosphere here. Would definitely eat here again. Authentic Chinese dishes and the menu was diverse.

Needed quick and straightforward meal on a Saturday night and this fit the bill. The King prawn dish was very well presented, the curry dish ok, the fried rice was a little clumpy and portion light. Service pleasant if a little inefficient. Definitely worth a try and I think the authentic dishes are probably pretty good.

I was actually on the way to MinMin today to test out that restaurant but unfortunately it's closed on Monday so I was desperately trying to find an alternative solution nearby and found this restaurant near MinMin.First I was a bit reluctant to enter the restaurant since the ranking in Tripadvisor wasn't really that highly ranked but I was sooooo misinformed!!!We ordered four dishes of food. A Sichuan Seafood Hot Plate, a plate of stir fried vegetable, some fried pork dumplings (small portion of 6) and a Dan Dan Noodle. The food was excellent and I was totally surprised by this... Next time I will come here just for Chinese dumplings where they serve in a quantity of 15 each order.

We use this restaurant all the time you are guaranteed good food . Ignore reviews of bad and overpriced food . I took my staff there for Xmas & they all loved it & said how delicious the food was . We have tried several other Chinese places around hurst street & none are as good as Jacky's !

Auch zu später Stunde und fast leerem Restaurant bekamen wir frisches und gutes Essen. Der Service eher mittelmäßig und vielleicht schon auf dem Weg in den Feierabend. Liegt in einer Seitengasse, Ecke Tesco, in der Innenstadt von Birmingham. Küche asiatisch. Gute Auswahl an Speisen und Getränke, Preis in Ordnung. Wir würden wiederkommen.

Had high hopes that this would be better than the usual cantonese-style chinese restaurants (why can you never get decent chinese food in this country???) after the recommendation of a local of chinese descent. We went for a late-ish dinner (8:30) and went for one of the set meals, as recommended in previous reviews.The crispy duck was average, if a little cold. Mains were bland. Biggest problem was the service - difficult to get the attention of the staff, who seemed pretty apathetic anyhow. They even started vacuuming around us towards the end of the meal (~10pm) and were happy to get out of the place. Overpriced for what we received. Would give this place a 'poor' rating but am optimistic that we may have just been unlucky when we went ?!?

Looked ok from the outside with plenty of Chinese people eating in there so we gave it a go.On entrance we were given a table we didn't like so we asked to be moved, which they did eventuallyWe choose for a fish dish which had to be cooked on the table. Just as we ordered we were very rudely ask to move, which we refused. Finally the pots came to cook the fish, then the fish arrived on a plate.Most off the fish was stiff frozen so at that stage that was enough and we left the place.Very bad

Near quite part of the well known China Town area but only a few steps away. Went in on the off chance and got a table for one and as it was very busy the signs were good. I was the only non Chinese/Asian person in the whole place and again I find that a good sign. Extensive menu with many items I had not seen before. The only problem with going solo is you miss the chance to share many dishes in the communal way however my Green Beans and shredded pork with chilli was very nice. All clearly freshly and properly cooked with one hell of a kick!Worth a look if this is your type of food.

Nice restaurant. Very authentic. Food was first class. We arrived just before closing time but we were still made welcome.

I've been to this restaurant several times. The quality if the food is extraordinary, the staff are nice and the atmosphere is cosy. It's definitely worth a visit if you come to Birmingham.

One of the nicest of the cheaper end of Chinese restaurants in the area. The food was very well presented and the staff were friendly.

Expected good things, although unfortunately my co-diner didn't want to the hotpot to share- drat it. So we had:StartersPork yuk shung - masses, good value, not as tasty as Henry Wongs on Paul Sq who serve theirs in delicate little Cos lettuce boats, but pretty good all the sameWonton soup - as nice as anywhereMainsSizzling Beef - came to the table sizzling, regretted my choice of hotpot, until I tasted it and found it was sweet. Why? Didn't bring out more flavour, quite the reverse. Might have been great otherwise.Pork Belly hot pot (from the hotpots for 1 from the middle pages, not the shairng ones at the back of the menu which are probably better). Lovely broth, solids 9/10 veg, 1/10 meat. Of the veg over half was boiled spud- bit unusual for Chinese food and didn't add anything +ve to the taste, cheap filler I suspect, but rice would have been better. Meat 80% fat, 20 meat. Seemed very scarce though.Drinks: Tiger and Tsing Tao £3 a small bottle, TT nice flavour to me tasted like CalringService - friendly without fawning, quickish, considerateClientele - half Chinese, half British.Revisit?Yes, but would ask if the dish tasted sweet or was mainly vegetable (and if so, does it in include spud!) lol. However I think with careful selection, the score could easily rise to 5/5.Atmos - nice

Visited with my family after visiting the Hippodrome theatre. My first impression was that the food must be good as it was very busy and the vast majority of diners were Chinese. On inspection of the menu I was very impressed with the wide selection on offer, which contained many dishes not offered in other Chinese restaurants I have visited. We selected a range of starters and mains and were very impressed with the high quality of the food and generous portions. With so many Chinese restaurants in this area, I would definitely recommend this restaurant over the others.

Cook your own meat on the table in what begins as a basic soup, which then accumulates flavours and overall is a delicious experience.

Me and girlfriend went in by mistake.glad we did.one word fantistic .must go again.only fault is service could be better.asked for two beers and got one.a bit over priced.but you only pay for what you get.crackers need to fresh cooked otherwise top nosh al and panda

We went in a party of four on a Friday night, and had a really good meal. Our son lives in Birmingham and had done a bit of research and Jacky's Kitchen had come to the top of the pile. The address (Unit 4, Southside) suggested that it wasn't going to be one of those rather imposing restaurants that leave you floundering in unfamiliar terms. True enough, it looks like a pretty down-to-earth place; the kind of place you might easily walk past. The clientele were overwhelmingly Chinese and the service was efficient rather than effusive. Like a tourist trap cafe in Barcelona, but far more helpfully, there were photographs of the dishes on the English menu. Haute cuisine it certainly wasn't, but it was delicious and so filling we were embarrassed not to be able to finish it all. We shared all our dishes, had a few beers as well, and we would certainly go back again.

I was on my way for an Indian but it was raining and I was passing this restaurant. It was full of Chinese so I thought it was worth a try. I wasn't disappointed, the young staff were very friendly and welcoming, the food was delicious and the cost was reasonable. The dishes are more like authentic Chinese (apparently) rather than your normal Chinese restaurant, but I am happy to try most things at least once. I'll be back next time I'm in Birmingham.

羊鞭子火鍋好吃, 裡面羊肉很多...他雖然離CHINA TOWN有一點小距離, 但走路十分鐘就會到了.就在BIRMINGHAM BACK TO BACKS 旁邊小巷內還有一些簡餐也還不錯吃, 在外面的游子如果想家, 倒也是可以解解饞...

arrived in to Birmingham last night went looking for something to eat as passing Jackys kitchen the smell was great and was prity busy,so went in to order take away,well looked at menu decided to have chicken mushroom,DONT do chicken mushroom,while the guy was on mobil then i asked for chicken and lemon,honey wish special fried rice and large spare ribs,while he was still on his mobil 28 quid what???? thought must be good,after 35/40 minute wait finally got my food was not asked once if like a drink ect and when got back to eat well i was very very dissapointed i have traveled the uk and i am a chef and i would not reccomend this restaurant and 28quid the guy over charged me big time,and the staff ignore you while you wait not good at all i would stay clear if you want a good take away these do not produce it AT ALL

Set menu was fantastic, highly recommended!!

We went to Jacky's Kitchen for the Mongolian Hotpot, for which they are famous. This is a huge bowl, divided down the middle and filled with an unspiced chicken broth, and a hugely spicy broth. The broth is kept bubbling on an induction hob. Plates and plates of raw food arrive, and you cook the raw ingredients in either of the broths.There is a choice of ingredients, but the best value is the £13.00 per person option, which includes everything you could want, and some stuff you may not want. If you want more of something, you just ask and they bring it over. Our plates were filled with: shaved, rather fatty lamb, white fish, fish balls, prawns, lobster balls, two different types of flavoured tofu, congealed pigs' blood (didn't really taste of much at all), different green vegetables and noodles.Allow about two hours to eat this lot. It's fun, but we probably won't have it again. The regular menu is extensive, and the food looks good. The staff were very helpful, but their English was limited, apart from the manageress, who was very friendly.

If you seek authentic chinese food you must go here, you will find dishes to amaze and delight you. A word of caution however, if you go expecting the usual westernised dishes that you find in every high street takeaway you are in for a few surprises.

popped in for a takeaway, wish i hadnt bothered. i ordered chicken and mushroom soup and half a crispy duck. the soup was not on the menu but they said they would be happy to prepare it for me. i wish they had not bothered, it looked and tased like something i would blow out of my nose. As for the duck, it came already shredded for me with pancakes and onions and cucumber, it was dry and tasteless and not worth £15.00 of anyones money and to be honest it was not the amount i would expect from half a duck, to be honest i could have got more off a quarter of a duck. will not be eating there again and would strongly advise anyone else to avoid the place

No frills, but good food. Slightly 'round the corner' from the main chinese quarter. So only people who know go there - mostly local chinese - probably 80%.Warning - portions are generous, but so tasty you want to eat the lot. Service ok, but better if you chat to servers. They'll leave you to yourself if you don't initiate it.As others have said - a few non-western meat cuts :-) but 95-99% things you know. Go here to eat - not to impress.

This restaurant is in the lively Southside area of the city, home to the Hippodrome theatre, Chinese quarter and a variety of bars. I've eaten here a number of times and every time leave impressed with the quality and standard of the food. The menu is definately not a typical English chinese takeaway style although mixed in with authentic Chinese dishes are your typical dishes such as yuk sung and sweet and sour. The staff are always very friendly and will offer advice on the menu, especially if you want to try something different from the normal Chinese food. Our favourite Chinese restaurant in china town.

The food was good and the portions were rather big, what more could we ask for? Service is more or less the usual Chinese restaurant service - don't expect anything too great from it. Recommended to go early as the restaurant can get a bit full sometimes.For our complete review with photos, please visit our blog at http://www.eatonlylar.com/chinese-food/jacky%E2%80%99s-kitchen

I tried Jacky's Kitchen on Sunday lunchtime. I was given what I can only describe as a cold and hostile welcome when I enquired about using a voucher cloud 2 for 1 of main meals offer although I was told that they would accept the offer and was shown to a table. Furthermore I was told I had to book in advance when the restaurant was clearly empty, but that on this occasion they would "let us off".Upon ordering I wanted to use the 2 for 1 voucher. There were three of us, we only wanted a light lucnh so 2 meals between the three would suffice. I was told by the waiter that because there were three of us the way the voucher would work is if we were to buy two meals we would get the third free. This was NOT what was written on the voucher (as you will see from voucher cloud). The guy was being unreasonable and refused to accept the voucher the way it was written. It seems they make up the rules on the spot depending on who is sitting in front of them! I can't comment on the quality of the food because I felt so unwelcome and put off by the customer service that we decided to move on.

If you are open to new flavors this is a great place to visit and experiment. We had the hot pot and left the choice of dishes to the staff. everything was tasty and fresh

Second time i've eaten here. Excellent value for money and i will eat here again next month. The Peking duck is lovely!! Also this time, i didn't drink alcohol as i'm pregnant and i didn't want anything fizzy. I asked for tap water and they were fine. We took ages eating our meal - and i mean ages, yet we were left alone. Proper Chinese food at a very good price. On both occasions the place has had mostly Chinese people in it....so if they are always in here, it really must be good ;-)

We went to eat at Jacky's with high expectations considering the rank at Trip Advisor. However, the quality of the meals was quite disappointing to say the least. It was too oily and salty and we didn't feel so well after going out.On the positive side, the atmosphere is quite nice and the personnel is very friendly.If you come for the food, there are much better places in the Chinese Quarter.

Didn't enjoy our meal here.We had value for money because we paid using a voucher, and the service was ok, but not enough to make up for the poor food.

Four of us went to Jackys before going to see a show at the theatre just round the corner. We chose jackys after reading good reviews on tripadvisor. All I can say is the food was excellent! Great value for money, authentic Chinese food and big portions! We didn't order starters & glad we didn't as the mains were huge! Staff were friendly & service was good. We will be returning and advise others to give it a try! :-)

Eight of us left the office on Friday evening and wanted somewhere nearby to eat after stopping off to sit in the sun with a glass or two.I was, I admit, a bit sceptical about the 'local Chinese' having had some mediocre meals before.Jacky's was happy to find eight people a table without a booking, staff were friendly and efficient. We were, at that time the only non-Chinese customers in there ... always a good sign if the locals choose to eat there.Staff were accommodating when we asked for four separate bills, which must be a pain when they are very busy.And the food? Absolutely delicious .. as another review said 'the best outside Hong Kong'. It is, I've eaten in Hong Kong myself tooTry the king prawns with chili and garlic, try the lemony chicken, try the yuk-sung. In fact anything you try will be very very good.This little restaurant is a real find. But don't tell the others, I might not get a table next time I'm in there!Go try ... go enjoy.

If you want the real taste of Chinese food and not the westernised gloop they serve up in some of the Chinese restaurants in the city then go here it's the best I've tasted outside of hong kong !