J And D's Diner in Newtownabbey

Visited the Halt recently for a family meal out. The restaurant was quiet, service was adequate. Server was friendly and bar tender also friendly however when I visited the restaurants toilets I was very disappointed as they look as though they have not been cleaned in a very long time. Fake tan marks on toilet seat and feaces on the inner rim of the toilet and bins appeared not to have been emptied in a while and mirror filthy. Made me question the cleanliness of the kitchen this had put me off returning. Hopefully the team at the Halt will improve there cleaning skills as the food is good.

I was shopping in Next today & decided to go for my usual coffee at Ground, which I’ve been doing on a weekly basis for years I needed to use the bathroom beforehand but when I tried to enter the toilets they were locked. A male server shouted over to me that they were for Ground customers only & they required a code to enter. As I started to explain, a female server came over to me & repeated that the toilets were for customer use only. I explained that I WAS a customer but needed to use the ladies before I ordered. As it was lunchtime there was a queue & I needed the toilet immediately, after which I would order. This female server abruptly said “you’ll get the code when you get your receipt!” I tried to explain that I needed the toilet there & then & before I could explain that I am registered disabled she walked off. I was shocked at this behaviour, very embarrassed & walked away. I walked around the mall to use the centre toilets & went into Cafe Nero where I was greeted & welcomed & enjoyed my coffee & cake. The behaviour of the staff in Ground was disgusting, discriminating & totally unacceptable. I will never use this cafe again & will be reporting their actions to the relevant agencies under the Disability Discrimination Act.

Jake, seemed nice, but up your fame fella, gave me 2 wrong items and I'm sipping ok a cold coffee with an iced donut whe. I clearly said custard caramel donut and a chicken bake, sat here with katau curry which won't agree with me!

Terrible coffee, overpriced. £10 for 2 coffees and a sausage roll with no meat in it. Won't be back. Knew the minute I walked in in it wouldn't be good.

Poor Cleanliness I was shocked by how dirty this restaurant was, despite being almost empty. The floors were filthy, the tables sticky, and even the bathroom was in bad shape. If the visible areas are this dirty, I can only imagine what the kitchen looks like. Definitely won’t be returning.