ita Bashi in Richmond upon Thames

We use itabashi at least twice a month. Consistently good sashimi and nigiri. Try sake don for take away. Went last night with family, resto good, but seemingly lacking Japanese faces these days

Was amazing. The young girl who served us Farrah was incredible she really made our experience. Would defo return thanks to her. She deserves a pay rise what an asset to your business :)

Lovely! A great find. Suprisngly authentic. The hand rolls were beautify, a big pile of noodles. Swift service that could not have been more charming.

I discovered Itabashi in September 2021, it was a rare gem. There was a good selection of Japanese food, a fine selection of plum wine and nice staff working there. There was a super skinny japanese waiter that was always smiling and would explain and suggest dishes. The Korean owner was always at the sushi bar, cutting and torching fish for the various sushi and sashimi. The food was fresh and fragrant. My favourites were pork Ramen that used to come in a large metal bowl, wakame su (sea weed) and the mixed vegetable tempura. I was so happy that for Christmas I ordered a full lunch of take away sushi for all my family, expensive but good quality.... everything freshly made. Two years later, a lot of things have changed, and not in the best direction. The elegant super skinny japanese chap has long gone, replaced by a multitude of teenagers that seem to change on a monthly basis. They are friendly, but clueless. They forget drinks and forget dishes and you constantky have to remind them that something is missing. They are not interested in the clients, they are students and come and go. The owner is not there preparing sushi anymore, replaced by youths as well. The Ramen is now served in bowl half the size of the previous ones and the pork as I found out in the last visit, can be described as "traces"...the soup is tasty but basically more suited for vegetarians due the nil amount of meat. The menu has not changed in three years, but quantities and interest in quality are not the same. The place has lost its charme and attention to detail is gone. It is now an average place which is sad considering that it is in the middle of affluent Teddington.

Staying nearby, our son loves Sushi so booked a table. Helpful staff and pleasant surroundings. The food was top notch no wonder the restaurant was busy. I have to say the grilled eel was my favourite, well we were in London! Will visit again next time we are down.