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4.1

Based on 190 opinions finded in 1 websites

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Nº 230 in 512 in Aylesbury Vale

CUSTOMERS TALK ABOUT DISHES WITH..cheesechickenlambmeatpizza
Score
OpinionsNoteGoogle1904.1

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Good value, very clean, lovely food.

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Pete S . 2024-06-26

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Always good food. Pleasant staff

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Grant Shackleton . 2024-06-15

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Food was tasty with large portions, friendly service and the food did not take long to cook. lots of choice on the menu, vegetarian, chicken, the place was clean and inviting. Edit: just went a second time and the lamb kofta was great!! They have also switched from Styrofoam boxes to card which is great for the environment.

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Herr forehead . 2023-11-28

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In my opinion, the best kebab shop in Aylesbury. More expensive than some but definitely worth it 👌

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trisbonky . 2023-10-28

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I have tried many doner meats in my time as it’s my favourite takeaway and this is by far the worst. Where’s the flavour? Doner meat is supposed to be well seasoned, with herbs and a hint of spice. This tastes of nothing, like the flavour of warm plastic because I think it took on the flavour of the box. The cheese is dreadful, cheapest stuff available and is more cheese string flavour than a nice cheddar. The biggest disappointment I’ve ever experienced. You can tell the ingredients/food they buy is the cheapest because it’s just completely tasteless. They should invest slightly more in better quality ingredients/food so they can serve better quality and flavourful dishes. I will never buy from here again. Although if you’re desperate, the chicken shish was alright, kind of dry BUT it had flavour so, there’s a safe option. So hard to find a tasty kebab around here. 😩

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Shelley Hanlon . 2023-10-20

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Nice kebab with a decent size portion

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Andrew Oxbrow . 2023-09-17

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Absolutely appalling meat, burnt and tasted awful, worst kebab we have had. I would definitely not recommend! I've added the photo to show the meat was dry and burnt, if you are wondering where the rest of it is it's in the bin!

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nathan brunt . 2023-07-26

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Had a nice kebab from here, very tasty.

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Samurai Squid . 2023-06-17

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Absolutely delicious! So fresh, not greasy at all and great quality chicken which can sometimes be hard to find in a kebab shop! My order came sooner then expected also. Very happy with our order and can't wait to order again :)

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Nicola Casey . 2023-06-16

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I would give 5 stars, the food is lovely but delivery can be long, expected 45 mins and waited 1.5 hours called to be told the food is just leaving, so 2 hour wait, not really good enough!

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Lee Fitzsimmons . 2023-03-31

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Excellent service. Will use again, many thanks

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Richard Knight . 2023-02-27

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Kebabs were expensive and tasted bad, the lamb kebab had a lot of grissel. Is has gone downhill with the new ownership.

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Owen Comiskey . 2023-01-19

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Ordered around 5pm, 2 chicken wraps, a chicken burger and a lamb doner with a side of the jalapeño balls. Everything was delicious with large portions and a good amount of salad, kept warm on the journey home. Jalapeño balls were my favourite!! Customer service was good too, ordering was clear and we got our food quickly. Would recommend and would definitely go again.

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Xena Erebus . 2022-12-29

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Reasonably priced and very tasty food. Lamb doner is one of the best I've tasted with very fresh salad. Delivery is always quick with the food being hot and fresh on arrival. Highly recommended Istanbul Kebab 👌

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Alena Khusal . 2022-12-23

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I was passing by and noticed this takeaway for the first time whilst visiting family in the area. Was highly excited to come back in the evening to try it out. However with having a young child in the car at the time. I went in an ordered a portion of chips. Wow, 😡 Was extremely disappointed to get a burger box 3/4 full of fries for the price of £2.20 Absolutely ripped off. Won’t be visiting here again.

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Azer Iqbal . 2022-12-20

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Placed a order for two chicken shish kebabs, one chicken nuggets and chips, one children's burger and chips and one portion of chips. One chicken shish not delivered and the one delivered no salad. Contacted to advise and accused of lying and had I checked the bag properly. The order was placed at 17:45 on 25/11/22. Ive used before and enjoyed but after DISGUSTING CUSTOMER SERVICE WILL NEVER USE AGAIN. The undelivered shish kebab was delivered at 19:47 over 2 hours later and out of principle as paid for just BINNED. WOULD ADVISE ANYONE ORDERING TO CHECK CONTENTS OF DELIVERY BEFORE TAKING THE FOOD IN YOUR HOME.

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Lol Simmo . 2022-11-25

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Kebab overall was very nice but I asked for lamb shish and got lamb donor ...

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theresa collins . 2022-11-12

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Used to be really good was always my go to but staff don't seem to understand and then become aggressive Think I will be better off going elsewhere

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dave lucas . 2022-07-15

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Lovely takeaway. Staff were friendly and food was ready on time. Chicken kebab was lovely

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Craig Duncan . 2022-06-02

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Worst kebab I have ever had, I will never go here again. cannot believe this place is trading !

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Craig May . 2022-05-28

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Don't bother going anywhere else...Perfect kebabs and pizzas.

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Mike Barns . 2021-12-20

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1st visit. People queuing nicely outside. Took that to be a good sign. Service was fast and efficient. Salad very fresh and nothing was too much trouble. Lamb shish was nicely charred and well cooked, meat wrapped in foil so still hot at home. Nicest kebab I've had in several years locally to be fair. Had veggie skewers too and most kebab places seem to have stopped putting grilled veggies with shish nowadays. Staff knowledgeable and helpful. Phones ringing etc was a real hive of industry and they were non stop. Guy also said if you call the shop (not using the app) they deliver to the village's but clearly you'd need to ask about where you live. Highly recommended from me folks!!

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Sheena Duffy . 2021-09-07

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Ordered at 7.25pm on a Wednesday night, website tracker said food was delivered at 8.25pm and was not. Rang to check on the order and was told it was be another 20 minutes! Ran out of pizza cheese and claimed the website said no pizza’s were available, this was not true. Such a shame, just call to say the delivery will be late. If you can’t fulfil orders then don’t accept them, just a suggestion.

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Lee Humphrey . 2021-08-18

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First time using this service called up and asked if they sell naan bread, I was told they do so order 5 naan, arrived at the restaurant was given 5 pitta bread! I told the lady I ordered and wanted naan bread and the lady at the till said some customers call this naan some people called this bread and some people called this something else 🙄. I said these are not the naan you ordered at restaurant I didn't wanted these pitta bread, if I wanted these bread I would gone to tesco ( I didn't say but you know what I mean), I did get a refund I won't be going to this restaurant as what you order and what you get may no be the same and to avoid disappointment, normally when a person orders naan you get the proper round ones which are thick in size, if they was unsure they should be more clear and know there products inside out! and not back chat in a arrogant way. I then had to order from another place which did receive the right order. Shame that such a simple thing can lead to another totally different shape, size product!!!

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Flowes . 2021-07-06

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Food was very good and very good value.

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Ray Alldis . 2021-04-17

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Terrible terrible place. Late ands then blamed us. Honestly you cannot make this up. Avoid unless you like cold kebabs and late service.

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Gregory Clarke . 2021-03-22

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Awful experience. Ordered and delivery was 8.10pm and we called twice and got really bad gob from staff. My advise is to avoid using them and never order and the service is awful and very offensive

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jason edworthy . 2021-03-20

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Very good food. Nice and clean place. Maybe price little bit higher.

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Marcin Krawczyk. . 2021-03-13

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The best kebab in Aylesbury. Proper Turkish kebabs. Highly recommended

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Rachel Beale . 2021-03-01

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My 1st order was over an hour late and without any communication - took me many, many attempts to get through on the phone for an update. My 2nd order included a slice of chocolate cake and it was completely stale - stank of and tasted of something plasticy. Absolutely disgusting. I took one bite and had to split it out. Such a shame as their pizza is great...

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N T . 2021-02-09

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Got part of my order wrong & had to drive back to correct it

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David Edwards . 2020-11-09

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The food was cold and old and the staff so rude and food was late never ordering from her again.

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Mohammed Adnan Bashir . 2020-11-02

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Ordered a lamb shish got 5 small fatty lumps of meat soaked to death in chilli sauce, chips were soggy and donner kebab meat was pale and flavourless. 20 quid on a wasted dinner went in the bin. Avoid.

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Gary Stevens . 2020-10-02

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Brilliant food and lovely people that run it.. Always good for delivery.. And very quick

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Gemma Horne . 2020-09-15

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Regularly forget items from order, typically the drink. They don't like to drop off what they forget. They like to offer to drop off with your next order. Pretty poor customer service. Overpriced, the larger kebabs 2x and 3x are not worth it - very little extra meat most of the time, even less of you have salad. The lamb shish is very poor quality - typically quite fatty - not worth the price. Not chunks of meat but scraggly chopped up bits of lamb. The chicken shish is almost tasteless, I don't think they marinade it very long - if at all. Doner meat is very poor, just like most other kebab shops in the UK. I cannot recommend this place.

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David Waters . 2020-06-23

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Portions were a little small for a medium but the quality and flavour of our food was great! The first kebab we've had from here and hands down, the best kebab in Aylesbury (so far). Update: 2020. The quality has slipped and the website is horrible to use.

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Thomas Barratt . 2020-05-25

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I ordered my food, when it turned up it came with no sauces with the kebabs. I phoned up and was given a very rude response. I would never use them again as I was disgusted with how I was spoken to.

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Hanna East . 2020-05-01

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Cheap menu, top end very tasty kebab food, certainly in my opinion the best in Aylesbury. Very good and fast service, offer delivery and normally comes before the given ETA. Always piping hot on arrival and a decent bunch of people who work there. If you fancy kebabs/pizza/etc etc then look no further. Only thing I would say is disappointing is the minuscule portion of cheesecake that costs an almighty £2.50 . I have seen larger sliced segments in a game of trivial pursuit

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Russ Williams . 2020-03-03

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Great kebab shop. Plenty of choice all freshly cooked.

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John Palmer . 2020-02-29

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Delivered the wrong food, cold. When I rang up they got rude and tried to make me pay extra to get the right food. Not sure what's worse, the food or the service. Absolute jokers

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j h . 2020-01-22

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Been ordering from these a while now, so to say their food is always nice and fresh and the delivery is pretty quick is a pretty fair statement. I'd recommend them to anyone especially those after a kebab, The meat itself isn't spicy and full of weird and wonderful things you can smell its lamb meat, pizzas are pretty good aswell.

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w marlow . 2019-12-17

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Fast service with an extended menu type

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Philip Slade . 2019-10-22

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Normally there is alway something wrong or something missing,but though I’d give it another go.well I won’t again!!!! I order the food with one being 1/2 pounder with cheese,bbq sauce ,lettuce and fresh tomato,lucky I was watching what the guy was doing so he puts ketchup on the burger bun realises his done wrong then try to cover the sauce up with bbq sauce,then tried to make out that is what I asked for which I no I wouldn’t have.so he takes the top of the burger which now has tomato and bbq sauce all over it ,leaving my sons food sat on the cold side whilst he did another top.Its not like the food was free I’m paying for a service and I will NOT be back

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Emma Valentine . 2019-09-03

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I’m staying in the area for business so ordered a take away at my hotel. These guys need to move to where I live in Yorkshire because the food I ordered was fabulous. Quick service and reasonable price. Fingers crossed I can get accommodation in this area next time I visit. Thank you so much

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Becky Walker . 2019-08-16

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Good food, good people, good price 👌🏼

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Craig Oliver . 2019-07-27

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Shame 1 is the lowest, terrible service, rude arrogant man on the phone when order placed, then the order came wrong, spent 10 minutes on the phone explains why to find them arguing how they were in the right, not one apology for incorrect order, after all the grief eventually they collected with refund (from the driver who they claimed finished and couldn’t come back) terrible customer service, rude, arrogant, will never order again and would actively suggest everyone orders else where

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James Mcewen . 2019-07-03

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Had a chicken kebab, food was cooked well, quick service and totally delicious.

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Sally King . 2019-06-06

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If you love kebabs, this is a great place for a takeaway. We regularly use this one, and will continue to do so. I must admit though, we were there last night and (Saturday at 7pm) the service was nowhere near as good as usual. Not asking what salad we would like on the kebab, and putting on the minutest amount of chilli sauce that made it quite dry. My recommendation is use this place its great........just avoid a saturday early evening, as they clearly cannot cope when it gets busy.

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Nicola Heckels . 2019-03-24

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Amazing.fresh and hot. Very good value.

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LOu . 2019-03-23

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Good Quality for a quick takeaway

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Darren Washington . 2019-03-22

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Absolutely amazing food! Arrived hot and very fast delivery! Thank you

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Sarah Darlow . 2019-03-21

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Very over priced to start with. The last 4 times I have used this takeaway has been consistently poor. I do not recommend

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Chris Mcevoy . 2019-03-13

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Great food and reasonably priced

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Farid Berrezag . 2019-03-02

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Nice clean shop, delicious food

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Darren King . 2019-02-28

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Poor kebab poor customer service

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Adam Glover . 2019-02-26

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It's actually really good here. I don't mean to sound surprised, but it's not every day a vegetarian walks into a kebab shop.

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Jamie McLaren . 2019-02-07

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Amazing tasty fresh food. From kebabs to pizza and burgers, EVERYTHING is cooked fresh and is delicious AND they deliver.

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Amanda Dunton . 2019-02-07

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Food missing again and wrong items sent. Not the first time so won't be ordering again as when I rang they weren't bothered and put the phone down.

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Simon West . 2019-01-15

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It's okay. Not the best lamb shish kebab I've had, but certainly not the worst. Unfortunately, as is the norm with most food outlets these days, they got my order wrong, and put garlic mayonnaise on my kebab, instead of chilli sauce. As for my kid's burger and chips meals.... Well, they asked for tomato ketchup on their burgers, and I've never seen such a vibrant tone of red in a ketchup in all my life.!!

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John Hounslow . 2018-11-07

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Absolutely rubbish i ask him if he could give me sweet chilli which he said yes kebab arrived with hot sauce when I called to explain my problem I was told I already told you we only do one type of chilli food was undercooked Pitter bread was soggy I would recommend anyone to avoid avoid avoid avoid avoid ps by far the worst kebab I have ever eating

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Richie Ward . 2018-11-03

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Best kebab I have eaten for ages.

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Jean Durham . 2018-08-28

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Being overweight I love my fast food, of all the kebab shops in Aylesbury this has a lot to learn, it's clean it's friendly and for me it's the nearest but it's not the best, when very busy customer service seems to go out the door, failing that it's ok if hungry and don't want to drive anywhere.

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Neil Harding . 2018-06-16

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Pizzas, great. Kofte wrap, great. Chips, lovely. Can’t fault this place. Clean, quick, nice food. Very happy.

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Carling Connor . 2018-06-03

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The food is very good. I took one star because the time of delivery.

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Octy D . 2018-03-23

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Really nice kebabs.. and friendly staff

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Ken Okai . 2018-02-10

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Never had a bad kebab here, they even deliver which is an added bonus for me.

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Derek Gordon . 2018-01-30

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Fantastic food.. Kebab or pizza.. Good dealz

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Shyam Avvari . 2018-01-28

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Come here regularly now for my kebab, amazing food at reasonable prices always clean, and the staff are always welcoming and friendly!

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Robert Scarlett . 2017-12-29

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Wouldn't even feed the meat to my dog, smelled awful would never buy again.

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Vinnie Samms . 2017-12-22

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really good food and great service very kind and friendly and quick on delivery and there cheese cake is amazing☺

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Jodie Ann . 2017-10-20

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Definitely the go to kebab place! Highly recommend most of the menu burgers especially!

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Matthew Ross . 2017-09-08

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Best kebabs in Aylesbury I think . Istanbul special is great . Fresh food , not greasy . Recommended

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Raist Grumbridge . 2017-08-15

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ONLY rating 1 as theres no option for a zero star-- order a pizza online as 1 hour passes i ring to ask my order is, I'm told by the man on the phone theres no cheese and he cant get hold of any therefore i cant have the pizza, they had my telephone number and when i asked they told me they were too busy ring me an tell me ! too busy but happy to let me and my 3 kids wait with no pizza even coming to us !i then get told he is waiting for cheese and my delivery will come to me but he cannot give me a time maybe 1-2 hours,,, why would i want to wait 2-3 hours for a pizza ! bad bad customer service and such a lame excuse to use for no cheese, STAY AWAY FROM THESE JOKERS

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dino dimino . 2017-07-26

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The best Kebab I've ever tasted, very friendly staff too

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Nicholas Kelley . 2017-07-26

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Order from here at least a couple of times a month. Certainly the best kebab we have had from Aylesbury

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Gareth leahy . 2017-05-18

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Food delivered with in an hour. Lovely food and portions we are so pleased with our food !! Tastes fresh and healthy and the kebab meat was really nice and normally I don't like it anywhere else ! Hope that the food and service stays this good !! Defo our new regular take away spot.

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Ihssan Boukili . 2017-04-19

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My Friday regular evening munch

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Neil Bourne-Harris . 2017-04-13

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Disappointing. Had kebab from here when it first opened which was fantastic. Went back today and lamb was really gristly and not nice at all. I will stick to just chicken in future.

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Katie Sleight . 2017-04-01

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Only place to go for a very good fresh kebab. Friendly staff big portions.

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Liam O'Connor . 2017-03-12

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Great food. Polite friendly staff. Reasonable prices

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Ian Goddard . 2017-03-05

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By far the best and only proper kebab in the Aylesbury area.

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Spogz . 2017-02-20

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Highly recommend this place. We have tried pizza's kebabs, burgers and nuggets and we have yet to come across anything bad from here. The premises are EXTREMELY clean and the staff are very polite and helpful. I strongly recommend trying this place if you like this kind of food. OUr favourite is the Istanbul Grill.

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Kayleigh Kingsley . 2017-02-17

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Ordered today for the first time, Very fresh and extremely tasty! Would definitely recommend this place!

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Kerri Holland . 2016-12-13

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We had quite high expectations ahead of meeting friends at the Grill having heard some really positive feedback from friends locally but I won’t lie, we have reflected on our evening tonight and feel quite deflated by the experience really…. We were a table of 6, 5 adults and 1 child…. Firstly the drinks…. We were impressed that the restaurant offered bottomless soft drinks. None of us are real drinkers so paying an extra £1.20 each seems really reasonable. When our first round of drinks were delivered to the table we were presented with bottles of Diet Coke. We told our waitress this didn’t seem right as we we expected these would be on drought but we’re reassured this was correct. Unsurprisingly at the end of the meal, each bottle of coke and lemonade were listed on the bill. The waitress told me the bottomless option was no longer available!?!?! I was obviously really frustrated by this…. Secondly the food….The main courses were nice. Perhaps a little small in terms of size of burgers etc but the food was tasty. My wife who is gluten free was a little disappointed that her burger had no cheese for some random reason compared to the rest of us but we were all pretty happy with the taste of what we had chosen. Thirdly, desert…. The only gluten free option was toffee brownie which my wife opted for you. No exaggeration it was the size of a two finger kit Kat for just under £8. Compared to the other deserts our group had, it was absolutely tiny and really out of proportion with the others. Again no complaints on taste here, it was just a bit odd. Lastly, the service…. Clearly it was a young team looking after us this evening and all obviously working really hard but it was sloppy, from drinks being spilt, being quite rushed to order drinks while we were waiting for our party to all arrive, cutlery not being offered for desert, also a sarcastic laugh from one member of the team when we enquired about the burgers being gluten free if we removed the bun?!?! While this may be an obvious yes, it’s so important for us to ask these questions and felt a little belittled by this reaction. The meal came to £200 for the 6 of us, all with 2 courses and a few drinks (owing to the issue with refills) I wouldn’t say this is unreasonable for us all but as per my opening statement, we were just a little disappointed by it all and it’s a shame the issues we list don’t reflect the quality of the actual food in terms of taste. I hope the above comes across in the balanced way I had hoped and the restaurant finds these comments constructive to help their ongoing business.