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OpinionsNoteGoogle2924.3

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Lovely hotel, tremendous front of house team.

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Paul E . 2024-10-28

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The price-performance ratio for room with breakfast is great. Our room was quite large. Breakfast was the usual English. To visit London it takes 10 minutes to get to the train and then another 35 minutes to Waterloo station. If you would like to eat dinner, you can do so on site.

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Jörg Bozenhard . 2024-10-15

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We had a delicious 😋 evening meal. Perfect 👌 food. I had steak medium well done, and it was just how I prefer it. The trio of mini deserts ( they are huge minis 😜). Just gawjus. My husband had the cheeseboard. He's not keen on the "weird" crackers. Prefers jacobs cream crackers - old school. 🥳. Perfect service.

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Elizabeth . 2024-08-24

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Overnight stay. Room was clean and tidy. Breakfast was excellent.

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Mark Claridge . 2024-08-21

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Brilliant staff and hotel and food

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Raj Nathwani . 2024-08-18

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Good room, reasonable breakfast

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Delfin Rabinovich . 2024-07-16

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Having booked 3 rooms on the 14th Jan 2024 for 4 people, I was very disappointed to find on arrival that one of the rooms I booked Double or twin was not available, I was offered a double with a sofa bed. As I was sharing this room with my brother ( we are both in our 70's)( the thought of sleeping on a sofa bed was not happening. Your staff member could not offer the room I booked therefore we all left ( 4 people 3 rooms) . We did get a refund but this is totally unacceptable and will not attempt to stay again.

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Ian Hoole . 2024-06-17

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Everything was very good apart from one group who spoiled dinner with such loudness you couldn't hold a conversation over the table. Staff could have acted but didn't. Shame really as everyone else had to suffer the same. Subsequent staff engagement not the best either. It took the shine off but we felt this was a probably a one-off occasion and we would visit again if we needed to visit the area.

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Adrian Tame . 2024-06-12

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A lovely big , clean room with everything we needed. All the staff were pleasant , helpful and polite . The accommodation was a good location for what we wanted , no complaints at all

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Sandra Graham . 2024-06-10

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Visited pub / restaurant. Party of 8. We all enjoyed our meals and thought service was good

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T P . 2024-06-08

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Friendly service, clean room. I would have preferred a bath but I had not specified that. Couple of light bulbs not working but no big deal. Liked the fact that I could take my clean carbon bike into my room although required a bit of maneuvering through doors etc so that it did not touch any surfaces. Maybe breakfast could be a bit more varied? eg fresh fruit salad. (I may have missed that). Altogether was just fine and if I am in the area again, I will come back!

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Leslie Tennant . 2024-05-26

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Nice room and bathroom. Good selection of food on menu and very good breakfast.

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MrAvant123 . 2024-05-21

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English charme! The atmosphere is cozy, the food is tasty. The rooms are nicely decorated and cozy. Only the escape routes in the event of fire are insufficient, doors that do not open. Worth to visit!

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Just K . 2024-05-21

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The room was great large and well decorated the staff were great couldn't eat at the hotel due to works food budget but was only a 15/20min walk to town and loads of take aways and shops.

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Lee Greenwood . 2024-04-19

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It was really nice. My kids felt safe and comfortable. The room was comfortable and so we're the beds.

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Melinna Martinez . 2024-04-11

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Loved the location and the hotel itself. Staff were on point. The only inconvenience was having only one set of keys and key fobs for access through the doors leading to the room.

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Eric Wadge . 2024-04-07

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Great location for visiting Brooklands museum. Clean comfortable room. Helpful friendly staff and a very enjoyable breakfast.

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Ian West . 2024-03-25

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Very clean, food was extremely nice and had a lovely stay

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Tayla Rudd . 2024-03-23

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Great place to stay, friendly helpful staff. Highly recommend staying if in the area 😉👍

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Paul Kelsall . 2024-03-11

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A great stay at a great place with great staff. Thanks for the warmest of welcomes and for looking after us while working in the area 😊

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Bryn Llewellyn . 2024-02-29

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Cosy rooms, above the bar/restaurant so expect some noise. I brought ear plugs which worked a treat. My daughter slept with no problems. The staff were amazing, friendly, helpful and accommodating.

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Clare . 2024-02-17

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If you’ve booked for valentines over the weekend I’d cancel immediately. Pub was absolutely dead, no atmosphere, staff quite blunt, food very was average and key main items on the Valentines menu ‘sold out’. Questioned the staff as to how items were sold out (due to how quiet is was) and was told that they didn’t have many of the key items on the menu in the first place. We were told by the manager that we would be compensated on the bill (confusing to explain but we upgraded to the more expensive menu to cover the mains we wanted). We weren’t compensated at all. Basically just lied to in order to make sure we still went ahead with our meal at the more expensive cost. Very disappointing, not as advertised and not romantic for valentines. I’m sure it would be fine if you wanted a quick pub meal but nothing more than that. Don’t waste money or time when there are much nicer restaurants in the area.

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J W . 2024-02-16

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