Indian Empire Ltd in Monmouthshire

Great menu, great food, lovely service. No room for improvement for me, excellent Indian restaurant

Went for a quiet family meal, everything was excellent apart from 1 waiter (older man). He was obviously unhappy, he was silent, didn’t smile, didn’t respond when spoken to. Abruptly placed the food down (food was delicious). To the point my father and I made comment on his manner. If I attend again I will ask for another waiter. You don’t expect that type of service when paying prices like that!! Disappointing

Starters on the buffet were all cold. Food not replenished, hardly any choice. One waiter particularly rude and unhelpful

Very tasty dishes - both the buffet and a la carte (quite mild). Very helpful staff, though a bit pushy for the buffet when we tried to order from the menu for one of our party who has food intolerances. Would love labelling on the buffet too say which allergens each contains (and ideally make more dishes wheat free) Very much recommended for a tasty meal in pleasant surroundings.

We've been here a couple of times. The buffet has a nice range of food, which is really tasty. The staff are fantastic and very helpful and the atmosphere is great. I highly recommend this place to others.

We planned to come here today as we have had our eye on it for a while we phoned up today to see what there opening times where and got through to a really rude man and when we asked about kids prices to be told they pay the same as adult is a bit ridiculous as my 5 year old wouldn’t eat the same as me or my partner neither would my 11year old what a shame really as Indian is our family favourite there loss I guess

Absolutely love this place! Food is delicious and good value for money- you can tell they were cooked by an experienced chef. The staff are all lovely and welcoming. Me and husband have recently moved to the area and this was the first Desi place we’ve tried and honestly it reminded us of home cooked food. Will deffo keep coming back here.

Absolutely amazing, the staff are very attentive, the fantastic highly recommended, I will definitely be returning, thank you for a great meal 😀

Excellent service lovely food highly recommend it, vegetarian menu I can personally recommend really enjoyed everything 🙂

One of the best curry houses around in South Wales. We had a buffet, food and service were brilliant. Will come back again.Thank you to Badsha and all the waiters

Always delicious food, very patient and friendly service, no compulsory tip (but you can add one and the waiters sure deserve it!), and comfortable chairs. Light, roomy atmosphere. Facilities clean, although you need to be careful of the step up to the toilet cubicles in the Ladies.

Absolutely abysmal, for a Wednesday evening you’d think staff would be warm welcoming but the clown (manager they had one

I've marked the atmosphere low, only because we went as it opened and it was almost empty

Excellent quality Indian takeaway. Best in the area in our opinion. At higher end of price range but 100% worth it.

I had a take away and have a new, medically imposed, dairy free diet. They were so helpful with that, suggesting the right dishes for me, i was very impressed. Great food too.

Reheated food, grumpy prick staff, noisy annoying music and their prawns are definitely not prawns!!! 🤢🤮 AVOID AVIOD AVOID!!!!!!!!

Had a great family meal. First time sampling the buffet event gave our daughters a great chance to have a try of different dishes with minimal waste. The staff are very friendly and great with the children. My 5 and 8 Yr old love the fact they say "please thank the chef, the food was great!" and they get a lollipop. Good way to get them to try new dishes.

This place has some mixed reviews, and fair enough, each to their own, but I have to say that myself, my wife and our 7 month old son absolutely loved our visit here for her birthday this evening. The food was absolutely top notch, every dish was super tasty, obviously freshly cooked, presented beautifully and as many others have said before me, the portions are grand! The service could not have been any better either, from recommending a wonderful main course for myself, to keeping our drinks topped up, and even the small touches like holding the door open for us to get the pushchair out, our every need was met. We both loved the extra attention to detail such as warm towels, chocolates with the bill, and to top it all off, a small gift from the manager, for which I am very grateful! Admittedly we went on a Tuesday evening, so the restaurant was quiet, but if we are ever back in the area we won’t hesitate to eat here again. Thanks for a thoroughly enjoyable meal!

Visited on a Sunday when they had their buffet on. Was really excellent food, great choice and very fresh. Wine very reasonable too. Highly recommend.

I feel as someone who visited here several times regularly I must say this is the best Indian restaurant I ve been to in a long time.i know lots of people who come from all over to visit, the food has always been spot on, they are always busy( there are loads of people picking up take out as well) always a good team of people serving the tables, the fact is they are busy, especially on fri or sat eve so yes sometimes the service is not as quick as people expect but the food is worth waiting for.

The + food, staff lovely The - please done cram people and orders in at busy times to get revenue as capacity is clearly too much for everyone. A long wait asking for service after 30 mins at a table…. Just cope with what you can, it’s not all about revenue, sometimes service and a better waiting time is better. Asking for just table water three times hour and a half later you get it …. Focus on the customer

Used takeaway for four persons. Prompt service. Excellent quality. Good value.

Would definitely recommend to friends

Great place. Tasty dishes and very nice sraff. We went without reservation on a Saturday night and accommodated us with a great table. Expect a bill of £50-£60 for 2 with generous dishes / portions. Would go again without hesitation. Free parking on site as well.

Chicken tikka korma looked, smelt and tasted like they had added curry powder from Tesco, the chicken in it had a slightly mushy reformed quality that wasn’t particularly pleasant. Customer service was non existent, just give money and sit down and wait for your takeaway. This was a favourite takeaway before 2020. This was truly awful

The curry sauce was a bit runny compared to what we are used to. But still tasted good.

Great service, food and portions. Highly recommended

We celebrated our twins' first birthday party at this restaurant. It was on a Sunday and so there was a buffet spread with many options and the food was delicious too. The lamb curry was a hit. We hosted around 40 people. They have a separate party hall which is quite spacious. If you're planning to throw a party then you can consider this restaurant. Overall, we had a lovely experience here.

A fine curry establishment. Used many times over the years and always been satisfied. Had a sit in meal over the weekend and no trouble getting a seat even though I hadn't reserved. It got pretty busy as the night progressed though. Food and service was excellent. We had a set vegetarian meal for two and there was loads. We even had to take some home.

Absolute waste of time, worst Indian I’ve ever had. Waited 1.5h for food that taste worst than a ready meal. Please don’t bother, you will thank me later. 0 customer service and they have the balls to ask for a tip, absolute joke a place. No idea how they have any business.

The food is average but Krishnamurthy was very humble, sweet and provided excellent service. Thank you. Above 5 star rating for service is only for Krishnamurthy .

It's definitely our favourite curry house.

Fantastic consistency of great food warm and friendly atmosphere superb service

well frankly speaking we were there for the first time and we ordered veg platter which was consisting of aloo chat and sasmosa's. it was disappointing to see that the food was not as per expectations of Indian food. Even ordered few veg dishes which again hoping for Indian taste, but the taste was not as per expectations. As a Indian I would like to say that this is not an Indian restaurant at all. Its completely misleading the customers on its name. Its more of Bangladeshi restaurant with not at all Indian taste.

Quite simply the best Naan I've ever had. So good that when I went back another time, I didn't order rice; it's not needed. Had two Naan breads instead.

Possibly one of the best Indian restaurants I have been to. I went twice in one week. The service is a little slow but when you realise just how busy the place is you can understand. The food is unbelievably good, particularly the nan bread. Great tasty food and everyone went home full and happy.

The buffet evening is back. Lovely selection, plenty of fresh food.

Service was really good Staff friendly Food was ok The chicken meal we ordered was not as tasty as previous visits Chicken bland spices nice

Good food nice pint great service thanks

First time we've visited the Indian Empire, will definitely be returning.

We turned up on spec having attempted to book online but the restaurant hadn’t received our booking. The staff were friendly and welcoming. Service was prompt, attentive but not intrusive. The food was served in good time, well prepared and excellent flavours. We’d read some negative reviews if this restaurant but our experience was very positive

I went on a Saturday evening, by myself as husband was working. Served by very attentive, friendly and professional staff. I ordered chicken curry, rice and sag paneer (sag paneer as a starter, it was quite large) Delicious, was filled by the sag paneer and rice and didn't finish the curry (it was nice). Clean, airy restaurant, will come back and eat the same again. ☺️ Tuyet Greally

Good Indian food but some staff have a rather surly attitude.

Always a nice evening out great food, quick service, nice lagers and plenty of parking. We have never had to book visiting in the week but weekends can get busy so maybe check before visiting. They do take away as well if you prefer dinning at home.

Lovely place which was busy so clearly doing something right. Lovely food though.

Nevet had a bad meal here. Good service good food

Booked a table, when we finally sat down after getting past queue heard next table complaining they had not had their order taken after 40 mins of waiting. I eventually got a writers attention and highlighted the the table next to us had not had their order taken and that nobody had asked if we wanted a drink or anything. He curtly replied ‘well we’re busy’ so I asked how long it will be until we are dealt with and with a shrug of his shoulders’ I dunno maybe 30 mins to 45 we’re busy’. That was enough for me we left and the table next to us decided did the same. Shocking service, I won’t darken their door again that’s for sure.

Always loved this place but went a couple of weeks ago and it felt very different. No atmosphere staff were very short and it felt like we were an inconvenience. We were told to hurry up with our starters because our mains were ready. I very rarely feel inclined to write a review but I have to say I was very disappointed. Food didn’t seem as good as it used to be either. It’s a shame because this used to be such a nice place to visit.

The staff were rude the food was ok but extremely expensive for what it was will not be returning to this establishment

Overall a very disappointing and average meal. Difficulty booking over the phone. Uninterested front of house staff,felt like sitting in a waiting room. Small portions,very poor face to face service,no explanation of any house dishes,or recommendations,just a casual,and frankly casual approach to customers paying high amounts for very average food. I didn’t see 01staff members smile,and something has changed? At the end of the day customers are your business-look after them.

It's the worst environment to be be in. It's like being circled by vultures to clear your table. Felt rushed totally ruined my mums birthday disgusting won't be going again

Found this place when I was lost but won't forget it for next time.

Friendly staff and food was delicious and cooked to order. Great flavours and everyone chose different dishes and each was great. Spices well balanced and as described on menus. Generous portions and good beer selection. Only thing would be to have waiters collecting empty glasses a bit more promptly but they were really courteous and friendly. Would go again

Service was poor with mediocre food. Our first time at this restaurant and frankly we will not return. The waiting staff were unfriendly and couldn’t have cared less about the customer. There was no interest in taking our order- totally disinterested. We have never experienced this type of behaviour in an Indian restaurant.

Food here is always amazing. So very tasty in a lovely environment

Superbly cooked food, prompt service. Enjoyable dining experience.

Not a proper indian restaurant. Aloo channa was missing the chickpeas, the lamb tikka masala was really bad (the chicken tikka masala at Tesco is soo much better) as meat was not tender and the the sauce tasted like ketchup with very little indian spices. Disappointed also in the service

Lovely food in great surrounding. Well recommended.

They call this joke “aloo chaat” which was basically a smaller portion of aloo sabzi. 😄 when given a feedback, the only response was ‘ok’. 🤦🏾‍♂️

Ordered online, no option to pay. Gave them 45 minutes and went to collect. On arrival had to wait in line 10 minutes to pay. Then told food would be 25 minutes wait. Over an hour in all from start to finish for a collection. Food was OK; can't really recommend the service.

Always great food, spoilt a bit by one male staff member who is a bit abrupt and comes accross rude, other than that very nice location, good car park, worth a visit,

It’s busy on a Saturday night esp for takeaways. We have been coming here for more than 20 years. The standards have always been high. The management treat regulars like family. It’s a great restaurant and a lovely location. Chicken tikka monipuri is our standout choice on the menu.

Good food, clean premises and attentive staff.

Great food and friendly staff. Collection can be chaotic so be prepared to be patient.

Really good Indian restaurant. Very extensive menu with really good traditional Indian dishes. Staff is really friendly and helpfull, prices are really affordable

Best Indian food in Wales ….. we just loved it…. Definitely coming back again…wonderful customer service ❤️❤️❤️

The food was good and the price was good

Accueil très pro et plats délicieux !!! Souriez un peu plus 😉

Absolutely beautiful. Couldn't fault it

Always great quality food, friendly staff and reasonably priced

We've booked a table for Valentines Day.The food was tasty,staff was friendly and serving was excellent.Unfortunately 2nd day in the morning we both started to have symptoms of food poisoning.I was better in a couple of days but my missus was really really rough,she had all the package.We rang the restaurant but been assured that the food was fresh and cooked on the spot.Missus couldn't eat all her plate so we asked for her dish to be packed and we took it home.We are still waiting for results but my guess,it was the seafood.If the tests are coming back negative,I will apologise and uptade the review.We won't be visiting again.

First time to eat in a Indian restaurant we had a fab meal and staff were lovely and very welcoming

Wow wow wow! This place lives up to the best curry in Wales and I can see why people rave about it. The food was impeccable, affordable and unbelievably tasty and the service was perfection. We loved the meal and the atmosphere. Only thing.. please put garlic and cheese naan on the menu 😉! Thank you - we can't wait to return!!

The best Indian in the area for takeaway and eating in! Would highly recommend. My friends from Bristol really rate this place and recommended it to me just before I moved to the area

This place is amazing Great service and great food for great prices

What a place and what amazing hospitality. Felt like I was at a family's place

Excellent food and extremely pleased with how the staff treated us. Will be visiting again.

Loved the food, very friendly staff. Been once before for a sit In meal with some friends, this time it was a takeaway. Both times food was fantastic

Food is nice, customer service isn't the best from SOME of the staff thenrest of them are great good parking facilities.

Gorgeous food! Service has improved as have been there sometimes and felt unwelcome. Can highly recommend the food. Had a takeout recently from there too and that was equally as good.

Great curry, lovely place and friendly staff. Kids first curry house experience 😍

Delicious, excellent staff and despite being in a vest I had no issues with service. Highly recommend

Fantastic food service and very friendly staff

Indian Empire simply the best. Arranged my husbands 60th birthday celebration Indian buffet style superb location, food taste amazing, staff very friendly, value for money. Would 100% recommend Indian Empire. Thank you to all the staff x

Only had take out but the food was great and good value too!

Good and nice curry but have to stay loyal to the sitar balti the best Indian restaurant in the area

Delicious food and great service!

One of our favourite restaurants. Love the food. The the people.

Superb...felt very covid safe. Food was really tasty and hot.

All very poor, spice and flavour nonexistent! Needless to say we will not be returning!

Wonderful meal can't fault the service or cuisine 1st class

Great curry house, takeaway tastes the same as dining in. Always reliable and fair prices with professional staff.

I recently went here for a family birthday in total 11 people. I understand that the more people you won’t get your food as quick as a table of 2. It took 1 hour and 45 minutes to have our starters and over 1 hour for mains to arrive. All in 1 starter was wrong and 2 mains were wrong. We never got asked for drinks we had to get there attention all the time. We all lost count of all the excuses the staff were saying about the poor service. Overall the food was ok, all saying we’ve had better had worse. The few members of staff that dealt to us, I've have better customer service at KFC. All this ruined our night and was a VERY disappointing evening. The only 1 thing that I could say was perfect service was when I asked for the bill, within a blink it was on the table. We will not be going back here again.

Food was really nice, great service, lovely saff, will be back again when im in the area

Really tasty Indian food. Not greasy. Our go to Indian

Food is always superb, best Indian by a mile with very friendly staff

Great food however really, really long waiting times. Been twice and both times the food takes ages to come out.

This is by far the most beautiful Indian food I've eaten. Each dish tastes different from one another and is consistent each time I visit. I would recommend all day long. Thank you!

Always good food and value for money

DO NOT GO HERE!! food was 1 star and they are charging extortionate london prices. be careful of the hidden 10% service charge. will be reporting them to trading standards!