Imon Spice in Allerdale

Visiting this establishment for coffee. Found the female person serving extremely rude telling my partner off for not being able to enter his car reg no. By pressing the screen - her saying he was hitting the screen when he was only pressing firmly but nothing was happening. I was shocked that she spoke in such a manner snatching the screen from him. Extremely bad customer service and definately not a credit to Starbucks.

After an exhilarating session on the forest segway course we found our way to this cosy cafe with great food and a very friendly team. Fantastic burgers and cake all whilst taking in the spectacular forest scenery.

Dirty furnishings, slow lousy service, filthy cutlery, and rude miserable staff. It’s obvious that customer satisfaction is worth nothing here, presumably because most visitors are tourists so no return business to worry about, but tourists are still human beings who don’t want to use filthy cutlery, wait 20 minutes after food arrives to get their drinks, or have their order thrown down on the table without a word by an obviously very unhappy member of staff. Food was actually very decent for the price, just a shame about everything else.

I phoned around about 21:40, I didn’t get the order till 23:18 half of the food was missing I am never ordering from here again very disappointed chicken wasn’t cooked properly

Please sort your “official” opening times out as it is stated on the company’s web site and app that opening hours to 9pm! Apparently they close at 8. Not good as twice we have traveled a 15 mile round trip to either find it closed or turned away just before 8pm!