Based on 41 opinions finded in 1 websites
Based on 41 opinions finded in 1 websites
Nº 1143 in 1489 in County Durham
Opinions
New menu posted bout 3 week ago thought I would give it a go!!! What a mistake was, over charged 1st off, curry was greasy and tasted of nothing just brown nowt, also had ma lad now then I used to work for original creator of ma lad 14 yrs ago, and I can honestly say 🤢🤮!! Won't be ordering again that's f sure!!!!
Justin Bennett . 2025-03-18
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Great food delicious and best Chinese I’ve had highly recommended.
Lisa Fleming . 2025-03-05
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Love this place exceptional food & service
Des Hartley . 2024-12-22
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Absolutely tasty food rate it 10/10 fast service and staff are loverly!
Dbc . 2024-11-19
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This is dangerous and unhealthy take way. The inside full of dirt noticed. The kitchen man will do opposite what you ask. I ordered food requested not to put sugar and to make it spicy. When I brought at home the food was full sugar (dangerous to health). I complaint same day but was ignored.
Monir Ahmed . 2024-11-16
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First time ordered food brilliant service and delivery on time given Delivery man very pleasant
Gill Hinchcliffe . 2024-07-28
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Fast delivery fresh food staff very polite will recommend
louise burns . 2024-04-24
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Ordered my food which i have for the pasted 5 years, same order as i always get, with no veg came with veg, and i was told i didnt order that, but i order then same thing every time and wouldnt even changed it
Wayne Bowes . 2024-04-23
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First order. Delivered in good time and very tasty. Will use again.
Allison Morrow . 2024-04-07
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Great prices and many different options!
Deacon Bellas . 2024-02-10
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First time here and will not complain delivery was spot on food was hot and very tasty will defo use this shop again
david woods . 2023-09-10
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Used to be lovely food .not so much now
alan burr . 2023-05-12
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Can't fault IKITCHEN they are always pleasant and very friendly the meals are always brilliant we order from here regularly and never been disappointed, we get our meals delivered to Spennymoor and never had too long a wait definitely 5 stars.
William Hutchinson . 2023-04-06
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Food has always been nice and delivered on time
John Johnson . 2022-12-16
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Yet again another beautiful meal ikitchen never fails
Lynne Adams . 2022-11-11
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Food delicious, speedy delivery, excellent service
Janice Bowman . 2022-04-08
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Expected Thai Red Curry with chicken but I got a standard curry with boiled chicken in the most disgusting jelly chewy outer layer with veg. Won't be ever ordering from them again nor recommending. Very poor after service when we told them it was inedible.
Lyn Cheesey . 2022-03-11
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Ordered the mixed seafood starter and Yom tom soup and to say it was inedible is an understatement and I'm probably the unfusiest eater I know. Ferryhill - Unite and just say "no to bad food"
Gary Herbert . 2021-10-13
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Ordered from here for the fist time on Wednesday night dips missing for rolls and I ordered crispy noodles which were soft this at first was disappointing but my husband and I have been poorly for two days with suspected food poisoning!!! My husband has been really ill and he ate the chicken and pork curry I believe cross contamination!!! I WILL NEVER ORDER AGAIN 🤢🤮
Alison Simpson . 2021-10-09
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This is the only Chinese we order from now. Love the food, always tasty. Great service, friendly staff and fast delivery. Never had a negative experience.
SB . 2021-05-30
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Excellent meal and plenty of it. Staff are very friendly and always willing to help. I've enjoyed every meal I've had
Jackie Maddison . 2021-05-03
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Was best chineese going but my mouth is so dehidrate all i could taste is salt they said they would refund its gone from best to worst and 2.5 hours later still no refund
John Meggeson . 2021-04-29
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Didn't deliver full order paid 32.50 for the meals, phoned up and was told we too busy to deliver the missing items. Would give this one a wide berth, terrible customer service
John Gray . 2021-04-17
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We have been regular customers since they first opened,,we ordered tonight part of the order was missing so I rang up and was told they where to busy to deliver the rest of the order even tho we had paid for it !!! They didn't even offer a refund ,,we will not be ordering from here again!!!!
Michelle Gray . 2021-04-17
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Don't know what's gone wrong but the meals used to be really good. Ordered sweet and sour chicken balls, Don't know how many times they'd been reheated, the chicken was disgusting, the batter was burned and rock hard. The chips tasted like they'd been cooked in old oil. The whole lot went in the bin. Never again.
Bob . 2021-04-11
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Ordered from here on Friday. Would definitely recommend. And will most definitely use again.
jackie brown . 2021-03-29
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I can never say a bad word about them every time I get a Chinese it's always from this place its amazing food and friendly staff what else could you ask for
Charlotte Dobson . 2020-12-22
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Definitely some of the best Chinese food around here.
Marc Shaw . 2020-11-28
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Absolutely disgusting. My mother ordered from here a few days ago, not only wasn't the full order delivered but the meat was burnt. I only gave one star as a zero option isn't available.
Sharon . 2020-11-24
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Sunday night ordered a chips and gravy and fried rice with a portion of curry sauce could not eat as it was far too salty
Florence Leeke . 2020-07-28
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We have been looking for a good Chinese in the local area ikitchen has a good selection, good service and great food with good portion sizes, went in and ordered not a long wait at all.
Paul Johnson (Pj) . 2020-01-17
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Waited 1 and half hour for delivery after driver left shop
Leigh Robson . 2019-12-04
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Only Chinese I order from now. Friendly staff, very efficient and most of all delicious!
Tamsin Bulmer . 2019-09-18
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Lovely food and good service ❤️
Robyn Daniels . 2019-04-11
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54 Opinions
Meal was very poor chips missing off mixed grill rang up wasnt spoke to very nice was told you dont get chips with it rang back up again agreed to send chips out the mixed frill was a rock hsrd bit steak the rest was onions loads of tbem no sausage or amything like the week previous thenother meal we got the rice was sloppy disgusting wont be goin back
638 Opinions
I have same issue I have sent my application special delivery guaranteed and it says delivered and signed but when I keep calling them they say nothing on the system. We want answers because we have paid for the service what’s wrong with you people. Is there any management or they not bothered to sort people applications
9 Opinions
These guys are amazing we travelled from a night out from near Newcastle for a pizza! We got there and they were closing however they made us a pizza and it was the best pizza ever… as always!! Thank you guys. Ps they’re fit
1691 Opinions
This was a really nice place to pop in for lunch or tea, but unfortunately something has changed. They've obviously spent a lot of money on doing the old place up and to be honest it's very nice and they've done a really good job. Unfortunately that's it because we all found the food to be very mediocre and bland. Service was really slow and it was almost an hour before we received our food. I had a mixed grill (£20) which was so bland , there was just no taste whatsoever in fact the chicken, steak and gammon all tasted the same, just bland unseasoned meat. Son had sea bass (£18.25) and it was terrible, dry and bland again and to be honest it looked terrible to. Mrs had belly pork that was tough like rubber and my mam had steak pie with concrete pastry, she literally could not eat it and left it. We told them it was inedible but they weren't interested and said they would tell the chef. Reading through some of the reviews on here were not the first to have a concrete crust on the pie. This just tells me they don't seem to care as long as people keep eating there. This is the third time we've been disappointed here so we won't be returning. Maybe we're just unlucky but after talking to other people it seems we're not.
95 Opinions
Lady on counter so unwelcoming never smiled said please or thank you aggressive on phone to other customers while i waited for my order. Told me order was ready never said thank you I saud thank you and goodbye and no response very poor customer service. Food was nice but won't go back due to rude customer service