Iconic in Waveney

Sadly to say was disappointed. Let’s start off with the positives, ordered a burger with a Stilton and spring onion sauce, hand cooked chips onion rings and coleslaw. The coleslaw was really creamy, the chips and onion rings were delicious. And the bun was fine. Bottle of wine was lovely. That’s where it stops, my burger was tough and over done, but I could get over that, it was the Stilton and spring onion sauce. A sludge with no flavour. Not even a smidgeon of Stilton flavour. I did ask the waitress where was the Stilton? She said, bless her, that I can see you have had some (where?) think she meant the sauce, no Stilton or even flavour on my plate. She offered to go and get some more. I was horrified when she came back with this pallid gloopy sauce in a dish (some that had already been thrown over my burger) that tasted of absolutely nothing. Yuk. Surely if Stilton is the first named ingredient in the sauce you should be able to taste something? Got hubby to try, he understood my disappointment .,From my comments you will know I did ask and said I wasn’t happy. Not her fault. The kitchens . So… if you like Stilton don’t go for the burger with Stilton and spring onion sauce. All you get is insipid pale tasteless gloop. Oh and the sauce on the burger made the lettuce go soft and slimy, no crunch, and goodness knows what happened to the tomato. Soft and slimy too. To be honest I am fairly local, but wouldn’t go back.

Another great meal and service by their friendly staff especially Tullulah and Alfie. Only gripe is the terrible lighting in ladies toilets and the steep stairs downstairs to them. I always go to the Eadt Point Pavilion toilets where lighting is excellent. Draughty area if you get the table near the staff/kitchen door as it nearly always stays open due to staff serving!!!

Took my disabled mother for dinner. Mid dinner asked my mother needed the toilet, no toilets other than down steep stairs, I asked if they had one on this floor as my mother cannot do more than a couple of stairs due to disability. No, you'll have to use the pub over the road. Pretty shocking really

So Disappointed. Ordered starters and mains paid for it and waited the heavens opened. We had a small dog with us and we asked could we bring her in as the car was a way off and I am disabled. No sorry. We were outside so as the meal had come I asked for the canopy to be pulled down and was told sorry Manager gone home with key. My wife then went in and asked as we were soaked and they didnt bother about our soggy food I said can`t anyone get the canopy down I was informed it was actually broken and hasn`t been down for months why not tell us the trust straight off I had to pay for the starters and the dogs 2 sausages even though we didnt get them. No the attitude is wrong wont use them again!!

Called in for a drink whilst we waited for bus (had already eaten elsewhere but food coming out looked great), shared a bottle of wine which was delicious, staff were very friendly and helpful, seats were comfortable and all in all a great place to people watch. Will be back for food next time.

Cold food badly presented poor service dirty cutlery total waste of money seems like posh handles and sustenance we were shocked and disappointed

wow this place is amazing! fantastic menu and prices. decor is beautiful and spotlessly clean. really attentative staff

Have been many times to Icoinc and enjoyed BUT this time restaurant was cold, service was very poor and very rude young man who was serving us , was terrible, the young gentleman needs to learn some manners . Large party in as well had tables spilt , one lady was refused her dinner arrived 10 mins after 8 pm , they were also cold, also had been before but unhappy with service , so total of 25 customers left unhappy ! Have emailed icoinc but no reply to our complaints we did pay our bill but won’t be back ! I’m sorry to say ! The young lady was pleasant behind the bar but as for the rest of the staff they did not care at all ! One member of our party been unwell due to a chill in her back , unfortunately the restaurant was so cold we all had dinner with our coats on !

Today five friends gathered for a pre-film lunch. We all ordered the minute steak and chips which came with fruit, salad and coleslaw. The Adnams Canoe Tree wine, which was a promotion with the meals, was exceptional and with a fragrant bouquet and taste of a Chardonnay. Very nice indeed. Our server, Taulah, was both courteous, knowledgeable and extremely helpful. The lunch was surpassed only by the delicious desserts of Creme brûlée, Strawberry shortcake and treacle sponge and custard. What a truly wonderful location setting and interior design of chrome and glass.

Five of us arrived having first booked as we knew it was a popular place to eat. From the moment we walked through the door we were confident that it would be a good choice. As we made our way to our reserved place, we noticed how appetising the food was on the plates of other guests. Hayley, who came to take our orders was both friendly and cheerful. We all ordered different dishes from the special lunch menu, so it was a while being served, but we were not in a hurry, having come from different parts of the country, so it was good to have somewhere warm to sit together. I would particularly commend the salmon starter. All meals served to our party were delicious.

Me, my son & daughter-in-law & 3 friends went here this evening to celebrate one of our group's 49th birthday. We had a table for 6 with a nice view in a stylish & for the time of year very busy full restaurant. I had the 16oz rump steak RARE & the rest of our group had burgers & gammon steaks. My 16oz rump steak was cooked to perfection, rare, tender & juicy with hand cut chips & the usual peas, roast tomatoes, beautiful very crispy homemade onion rings, flat mushroom & hand cut chips. I chose a salad for my free side and it was delicious, slice of fresh orange, wedge of watermelon, blueberries, peppers, lettuce, celery, red onion way better than the normal run of the mill salad. The burgers & gammon steaks were also perfectly cooked. The only issues we had were too small flat mushroom, it would have been better to have 2, perfectly roasted larger vine tomatoes than 4 tiny well overcooked vine cherry tomatoes & the food wasn't hot enough when it arrived & there weren't enough waitresses on to cope with the volume of trade as efficiently as it should have been in a busy full restaurant. The food however was perfectly cooked, fresh but not hot enough. If they can address these issues asap then I would give ICONIC 5 stars cos it's still a great place to eat, great prices but just not quite as efficiently run on a full busy service as it should have been but it could be a GREAT PLACE TO EAT!!!!

We had a great night here the atmosphere was brill and the staff very friendly. We wanted to share a few starters and main courses, the staff were excellent and nothing was to much trouble. All our dishes were delicious

We were told there was no ramp for a wheelchair access. We said we could fold the chair an my husband could walk up the stairs . I Asked if I could just get help carrying the chair up the stairs. The waitress went away an came back to say there were no tables available. The couple behind us also asked for a table for 2 and were shown to a table straight away. Shameful treatment.

I ordered a rare steak. It arrived on my plate and was definitely medium to well done. No pinkness or redness in the middle. Sent it back. Waited 20 minutes by which time my partner had finished her dinner. My second steak was even more well done. Asked to speak to manager to be told the waitress was the supervisor and in charge. She tried to tell me that it was the lighting in the restaurant that made the steak look well done. I am 60 years old and have eaten many steaks in my life. I don't rely on my eyes but use all my senses including taste and smell to determine how well cooked my steak is. She then took a picture of my second steak on her phone and walked off. When it came to the bill I was offered a discount which I appreciated. At the end of the day ... a chef should know the difference between a rare and well done steak.

Tables outside amongst a lovely terrace inside a couple of steps with a beautiful waterfall feature facing yourself. Tur to the side and some original Damien Hirsts to look at. We started with A seafood sharer the crab claws are not real crab claws but still enjoyable. It was served on a bed of very fresh salad,well presented. Next was a mini mixed grill and a mini seafood platter consisting of prawns in filo,scampi and crab claws.Everything was spot on with the cooked side no burnt fried food. The toilets are an experience multicoloured lights

After a recommendation I went there with my wife tonight. It was absolutely fantastic. Food great service fantastic from a young staff. It's reasonably priced and a must go.

Family of four age 20 - 61 ate here today, the food was outstanding, the price was way too cheap and the menu does not do the food justice, please please order a salad. The Iconic is very modern, clean , lit up with beautiful lighting inside, blown away

We have eaten here several times over the years and in particular have been tempted by their offer of 2 steaks and bottle of wine for £20. This is unbeatable value and quality that wont be bettered!

Second visit both times excellent all round food is very good presented nice hot good choice and a respectable price they also have a few deals lunch and dinner time slightly down side toilets are down stairs and there are steps to get in book if you are going in the evening there is a car park not very big

After 3 previous visits with friends I decided to take the family out for dinner Saturday lunch time.Everyone thoroughly enjoyed their meals my wife had Chicken Tikka Masala my daughter Lamb Shank granddaughter large Cod and Chips plus 2 Ribeye Steak all cooked to perfection.Service was second to none, waitress,s were very obliging.I would advise booking to save disappointment.Will definitely return.David

Took here for food early evening. Menu large, but nothing special - standard fair really. Nice enough thoughMinimalist decor which is then 'enhanced' by bright lighting - lots of red and blue...a strange atmosphere really - not quite cafe, not quite restaurant. Very clean though.Service quick and friendly ... so ranked as very good rather than average on that basis really,I'd go again though, just not with expectations of anything particularly special.

Totally 5 star in all respects Service excellent. Waitresses were a delight. Food not only cooked to perfection but splendidly presented, and the decor was just exquisite.Best of all the price, £24.00 for a three course meal for two, if had not been driving could have added a bottle of wine for £2.50. I have had far worse in worse surroundings for a lot more. Once again superb.

Took my mum here for her birthday wonderful food great staff and lovely decor and atmosphere would throughly recommend

Love Iconic Food of good quality service always reasonable and well organised, so what went wrong tonight? We had booked 3 weeks in advance for 6 people and asked for a table away from the service door No we got the very table the worst place to sit!Starters good (3 off) Main meals (6 off) 5 good and 1 poor Sweets (2 off) very poor. None of the restaurant staff asked if the meals where OK at any time, Bathroom facilities mens afar piss smell and ladies no paper towel and hand dryer doesn't work.Wanted to update restaurant manager no manager on duty. Not the Iconic that I am used too!

My wife & I were visiting relatives in Norfolk. They had been here before & liked it, so they took us.We liked it too! Very nice looking place! Stylish & innovitive. We had lunch & it was realy nice. Staff were welcoming & friendly, service was prompt & courteous. I felt the price was very reasonable too! Definitely recommend.

A RELATIVELY NEW RESTAURANT ~ Iconic has an excellent Menu ~ and is very competitive ~ The Service is excellent ~ A great place to be the docor is amazing

Second visit, experience the same both times. Excellent food each time(fish & chips and sausage and mash). Portions are really big (eg 5 large sausages!), food was excellent and exceptional value. Each visit there were 4 additional people and everyones food looked delicious. I would highly recommend for menu choice, portion size and quality. Exceptional value is simply a bonus

The restaurant is very modern inside. It has 4 tables outside and dogs are welcomed in this area. On a sunny day, it is perfect whist taking in the seaside atmosphere. The price is very good. It reminds me of Wetherspoons. We were there for Easter Sunday and we had Sunday roast with a drink for £9.99 each. What bargain. They have lots of offers for lunch and certain evenings too. The waitresses are smartly dressed. Service is excellent and friendly. Although we were sat outside, we were well looked after. The waitress bought all the drinks and food to us and checked to ensure everything was ok. Food wise, despite on the price, it was very good. You get a separate plate of vegetables too. It is simply amazing value. For price, location, service, it gets 5*s from us. Will definitely visit again.

Very poor quality food seafood platter was cold in middle ,mushy peas cold ,if you want quality food this is not the place for you.

I have visited here a few times and I'm always impressed with the service, last Friday I pop in for coffee prior to the cinema across the road, I met a friend , the young man was so so friendly , coffee brought to my table , just to take a seat, Ill look after you. It takes a lot to impress me with excellent customer service but Iconic, did it again.

7 of us came here at 8 o’clock, drinks order taken quickly followed by food order, no complaints from anyone about anything portion size good & bill was very reasonable, all said we would return.

Very tasty large portions and excellent service too.

Went for a lovely meal with my lady.

We visited iconic with our friends from out of town, eager to show them that it is possible to have an excellent meal with good food, lovely surroundings and very reasonable prices.

We came across Iconic and nearly ignored it as it looks very flashy. However, we went in for a coffee & found the staff very friendly. It really is quite amazing inside - an ultra modern design. We decided to return in the evening and have a meal. Wow, the portions are huge! The sharing starter could have easily served 4. The main meals are terrific value for money and again, enormous. All of the food was delicious. We highly recommend trying Iconic.

We went today for a family meal. Myself and mu husband have never eaten in here before but my family have. My sister made the booking and asked about disabled toilet for myself as the main toilets are downstairs. The person she spoke to said there is a disabled toilet in the pub next door which is part of the same owners. On arrival there is about four steps with no hand rail to get inside the restaurant. I looked around trying to find the door which leads to the pub next door to get to the door you have to go up two steps and then walk down five or six steps. Then you are in the pub no sign saying where the disabled toilet is asked a chap and he said over there. Walked over there but again could not see a disabled toilet only a storage area. Then i saw what i thought was a cupboard walked in on a chap having a wee. So this must be the disabled toilet. OMG what a disgusting toilet. The floor was full of urine, because a chap was the last to use it the seat was up and i could not get any paper from the loo roll holder to lower the seat as no way would i touch that dirty seat with my hands. With that i walked out. I had to no choice but to go down the stairs to use the toilets inside the restaurant . I am lucky i am only on two crutches and with the help of my husband he got me up and down the stairs. But just thing of those poor people who are in a wheel chair what would they do. I for one will not be going there again unless they sort out the disabled toilet.

Popped in for lunch , loved this place , food was good varied , fresh and very well priced. Went again on our anniversary evening , we booked by e-mail , response was fast and helpful. We were on holiday so I recommend a visit if you in area , nice staff , a chef that cares about presentation , we went 3times , wish I could move it to where we live

Had a family meal here with grandchildren, while on holiday. The restaurant does not do childrens meals but at the prices that Iconic charge it is not a problem. The meals came up and our jaws dropped open, the portion sizes were huge and all the meals came with a side salad; and what a side salad, other restaurants could learn from this. The grandchildren made a huge dent in their meals and said it was the best burger meal they had ever had! The service was also excellent. So all in all a wonderful experience, can't recommend this place high enough and will return next time we are in the area.

Excellent interior of this restaurant with a fast food type menu although varied and good food. Service could have been a little better but all young staff with little knowledge when asked a question.. Will go again though..

We went for family meal! We honestly couldnt fault any of it! Meals were massive and fulling. Really lovely food! So nice i wanted to eat back there the next day ha we would go back without a doubt. Staff very nice too

Place looks very nice. Unfortunately we were turned away at 2.30pm today (Friday). Finished serving food. Disappointed.

Interior decor very modern but very pleasant. Service good. Food good. This was the first time being here but would go again, reasonably priced.some items on menu come with free drinks so check before ordering a round of drinks. I had the Xmas fare 2 course menu for £12.50, but a good varied selection available

Don't go here unless you want to be pointed to a dirty table, spoken to like a piece of something you'd find on the undersole of your shoe and have a waitress brush the debris from the table onto your lap with the quote, "I'm doing what you wanted, cleaning the table." Enjoy (not).