ibis Styles Leeds City Centre Arena in Leeds

Nice rooms pleasant staff good breakfast. It's also a three minute walk to the first direct arena.

Lovely staff, nice clean rooms, great breakfast and an excellent location. What more could you want?

Staff were amazing and helpful especially when I left my key card in the room, room was spacious and quiet i loved my stay here

Stayed there last July when going to see Nothing but Thieves. Good value for money very cute with all the Yorkshire stuff in the rooms

Nice location just north of the city centre. Comfy bed. The bathroom is a tad small but fine. Coffee machine in the reception area was nice.

Great hotel. Very clean, quiet, nice sized rooms for short city breaks. Or in my case, for a concert at the Leeds First Direct Arena, which is less than a 5-minute walk around the corner. Competitively priced and worth the money paid. And with Leeds city centre a few short steps away, I highly recommend this place!

The hotel room was clean and warm, if very small but had a good bathroom. There is free tea, coffee and hot choc from a machine in the lobby. But the breakfast was awful- all the cereals were the sugary ones, no muesli, there was no fruit salad till I asked then it appeared- big chunks of apple and melon nothing else. The bread was AWFUL, the cheapest possible white. Like cotton wool. The fruit salad and yoghurt was in a chiller that was completely open- fronted and another guest was standing by it coughing all over it. Yuk. Very cheap. Get your breakfast elsewhere.

Great location (10 minutes walk from city centre) with plenty of restaurants and cafe shops nearby. The hotel and the room were very clean and the staff kind and friendly. Also, the hotel offers day parking at a nearby car park for just £10 per day which is very convenient.

More than adequate, very clean and a lovely breakfast to send us on our way!

It's a nice hotel, good food, nice clean rooms. The staff on reception and in the restaurant were lovely.

Room good, but tv remote not working. Called reception and staff sorted issue quickly. Then couldn’t get heating on, so room and bathroom really cold. I’m tired after travelling all day and freezing. I’ve had to call reception again to ask them to fix heating in room (they said it takes about 15 mins to override it). What a shame. I didn’t expect this in a decent hotel….. really disappointed. Just needed warmth and tv to chill out and recharge.

Hotel was good. Getting to it was a chore

Nice clean room and good location. Close to the arena!

Booked this hotel as we needed to go into Bradford. Really glad I chose this one, the rooms were spotless, location was good (by shops and food) and the staff were super friendly. I would definitely come back again.

Right in the city and easy to get to. Clean and tidy. Food ok, drinks ok, service prompt and friendly. Nice and quiet. Rooms a little small, and a little spartan when compared to competitors. Good value. Loyalty scheme weak.

Terrible customer service. Tried to change my booking as I was unwell and unable to travel but the manager point blank refused even though they had plenty of availability on the dates I had chosen. The manager obviously has zero regard for customers and only cares about making money. I will not be booking with Ibis again.

DOG OWNERS BEWARE - if you stay here you won’t be able to have breakfast! Upon check in we asked if we could take our dog to breakfast and we were lied to by the receptionist. She simply said yes that would be fine, upon trying to walk into the breakfast area (which is a separate business!) we were told we’re not dog-friendly and the waitress screamed when our dog went to say hello. Utterly ridiculous and very unsettling for both me and my dog. Unfortunately the person/people dealing with us were very unprofessional, made us feel like we were at fault and looked at us like dirt after we were understandably annoyed/flabbergasted to basically be told to get out and that we could sit in the cold hallway. This experience left a very sour taste with the hotel, will never return - especially when the hotel is being publicly promoted as being dog-friendly, and it clearly isn’t!

An affordable hotel right in the heart of Leeds. slightly disappointed with the size of the room but it was very clean

Nice hotel in a great location. Friendly staff checking us in. Stayed here 3 times now and not had any problems. The room is always clean. Don't have breakfast at the hotel so can't comment on that.

So paid £180 for a night as was going to a concert. This hotel is at best £60 a night the room was clean but had no extras you'd expect for the price we paid, such things as an iron. The tea and coffee where the most basic. The breakfast was exceptable but just about, all in all I feel this hotel gave poor value for money and wouldn't stay here again. One plus side, it is central to the first direct arena and Leeds city center, but you could get a further out hotel for half the price and with the same level of amenities.

It is a nice place near the city center and very convenient.

The hotel environment is very good and the staff AYMAN is so kind!

The location is very good. Ayman and Daniel were very nice and helped me check in smoothly👍

Another concert another stay at the Ibis styles, friendly staff, clean and spacious rooms. Recommended.

Great place to stay good rate and our room was ready in advance of check in. Also a late checkout of 12 if you are an Accor member

Thank you for a great nights sleep and good attentive staff. Lewis was very helpful upon my query regarding a small issue. I stayed there curtesy of jet2Holidays. For their annual conference

This is my second stay at the ibis Stlyes Leeds City Centre Arena hotel and both times have been perfect. The rooms are clean, beds are comfy and staff are friendly. Check in available from 3 which is fine as there’s so many things to do nearby if you get into the city early, check out at 12 which is later than a lot of hotels I’ve stayed at before. They offer discounted parking for the nearby CitiPark (just keep hold of your parking card and ask them to swipe it when checking out) Overall a great place to stay, especially if you’re attending an event at the arena.

Great location. Has everything you need literally right below. Good clean rooms and hassle free stay.

Great hotel! Good customer service, clean rooms, and the breakfast was decent too. Ideal location.

Ideally placed for the arena. Restaurant was great!

£180 a night, no breakfast, you can't check in until 3 pm no safe in the room, and you can't leave your suitcase with the hotel. Lady at reception, we'll my mum told me not to say anything if I could not be nice. Avoid this hotel at all costs.

Very nice rooms, I would say it's a better standard than Premier Inn, nice areas in reception to sit and have a complimentary tea or coffee from the machine, the breakfast service was very well run and freshly cooked tasty food was a bonus! You need your room key card to operate the lifts from the ground floor, so don't forget it! The decor in the bedrooms was lovely, shower was easy to use, functional, practical and hot! I would definitely stay again in the same place without hesitation! It was also very quiet in the room at night but we were at the end of the corridor (room 317) so no passing public or internal doors banging, which was a blessing so we got a good sleep. Not sure how to adjust the room temperature as we like it freezing cold for sleeping, but it was set to 24°c and it couldn't be changed, even though I tried to adjust the settings menu, think it was just default. I will ask at reception next time 😉Also the windows didn't open, so no fresh air. You can order room service and food to your room at night, via the room phone and there is a great Indian adjoining the hotel on the ground floor also, which is used as the breakfast room in the morning. The staff were all very friendly and professional.

Good hotel. Great location for First Direct Arena. Comfortable bed. Bathroom too small. Average breakfast in partner restaurant but decent value at £9.99. Orange juice a crime against humanity!

Very convenient place to stay for events at the Arena, and Leeds city centre as a whole. Stayed before and would happily return.

Lovely room, great staff and fabulous location smack in the middle of the city.

Great location - can't really comment on the service as it wasn't needed... but rooms were comfy, only draw back was being unable to open the window, even just a little!

I liked it. Good effort with room decor and styling. There was a couple arguing in the next room as we walked past in the corridor. Could not hear them in the room. Good soundproofing. Breakfast fine, although beans a bit vinegars. Car park in Merrion Centre discounted by 50% for day. Hardly for Central Leeds. Will stay again

I have stayed here twice before and I have to say the hotel has gone downhill. How can you have ridiculous early closing times for the bar with no room service. Staff seem keen to finish their shift early and don't bother to replenish the tea making facility in the bedroom. I won't be staying again.

Once again the hotel location is just perfect for the First Direct Arena. Hotel has improved since last visit. Staff were on top of their game and were very helpful throughout our stay. Rooms have improved with cleanliness very noticeable. Happy to give an improved review and rating as things are now so much better.

Really nice hotel. Free coffee in reception. Hotel was very clean, very well presented. The room was a little small, but very well maintained, clean, modern. Massive TV on the wall, lovely clean bathroom and shower. Location is amazing, very near the arena for gigs, and has a pizza place next door. Parking is in multi story literally next door. Very handy, will happily stay again.

Great place to stay in the heart of the city. There are a bunch restaurants around the hotel and a shopping mall for all conveniences. The rooms are spacious, modern, and nicely styled. The cost for a night is quite decent considering all the amenities around. Totally recommend!

Nice hotel, recommended for any stay in Leeds very central, staff are polite, breakfast was good. Rooms are quite big for a in town hotel. Very clean.

Unfortunately we had the worst experience ever in hotels ! We arrived at 11:30 pm where we paid for 3 nights to find! They over booked the rooms and we have no place to stay ! I am coming from Dubai with my 18 years old son to settle him in in the neighboring students accommodation !! They staff was nice and apologize and tried to find another hotel and we thought it is a mistake but when another man with his daughter came in arriving from china and they had the same scenario we understood it is be policy in IBIS nowadays to overbook rooms hoping some guests will not come and they do more money !!!! Unfortunately we arrived mid of night to a new city after long flight to find no place for us !!! And after almost 3 hours waiting nothing happened from their side to find in another hotel !!!! we went to the student accommodation which not ready but better that being in street and we had to sleep on small sofas in the kitchen area with no cover and we got both me and my son sick for the whole week !!!!! I am writing this so someone else can make sure not having what we had ! The hotel and the room are not bad but this experience absolutely gave it less than one star if possible !!!!!

Great city centre location. Parking is discounted next door. A great stay at the Ibis Styles. King size room is the one to go for.

Very happy, especially with the service. Staff are so welcoming

Excellent staff. Very helpful and friendly

It's a little far from the station, but there's a shopping mall next door and a supermarket nearby, so if you don't mind walking, I thought it would be a reasonable option for sightseeing around town.

The Ibis Styles hotel located in Leeds city center offers spacious rooms that can accommodate a double bed as well as an additional bed for children. The room is equipped with a coffee machine for free coffee, and there is ample space for hanging clothes. The bathroom is also quite large. The lobby provides free coffee as well, and overall, the hotel is clean, comfortable, and the facilities are relatively new. The hotel is conveniently located, with a shopping mall and restaurants right downstairs. It's a 5-minute walk to the Leeds City Museum, and a 5-10 minute walk to the town center's large shopping malls, making it super convenient. During the summer holidays, the room rates are around £7x per night, which is reasonable. I would consider staying at an Ibis hotel again for my next trip.

Lovely and clean with complementary hot chot on entry

Decent rooms though they vary wildly in size. My most recent was quite pokey!

This hotel has come up in my expectations The service was far superior to the last time I stayed which had been poor. Couldn't fault it this time, exceptionally clean and brilliant location for the First Direct Arena. The restaurant looked lovely but didn't dine as booked VIP tickets at Peter Kay show. Others said it was good. The breakfast was great plenty of choice.

Hotel is modern and rooms are reasonably comfortable although bed sheet too small for bed so keeps coming off. Not so keen on open storage with no doors on wardrobe. Good location with discounted parking in multistorey nearby. Breakfast OK but continental a bit limited compared to other hotels. Scrambled eggs watery and unappetising looked grey. Onsite restaurant was good. Picked hotel for location and easy parking. Not far to walk to shops, restaurants and near arena. .

Great hotel 5 mins walk from the city centre, practically next door to the First Direct Arena. Comfortable rooms, with a Yorkshire theme. Welcoming staff. Great experience every time I've stayed

Check in was factual. Booked a king room but got a double. Disappointment to say the least as needed the facilities the king room came with. Would stay again, but based on location not staff or the room Should have said the bed was comfortable.

Grand place. Great location, friendly, helpful staff.

One of the best nights sleep in a hotel ever! Fantastic location; 5 minutes walk from the First Direct Arena. Clean, quiet room with good facilities. Friendly, helpful staff. Great selection for breakfast. Would highly recommend!

Was made to check in exactly at 3pm which I thought was a bit odd - we were only 10 mins early! Then made to queue up with everyone else. Other than the disappointing customer service, the room was good value for what we paid. Clean bathroom and bedding with a super large TV on the wall. The only thing that let the comfort of the bed down was that I think it was 2 single beds pushed together so the middle of the bed was uncomfortable. Not good when you're trying to snuggle up with you partner! The location, for us, was perfect with shops and bars nearby. Would consider staying again.

I feel disappointed about the hotel's service attitude. My grandmother has a sleep disorder and I booked a family room for her, expecting her to have a separate bed, but there was only one bed in the room. The reception told me that the sofa bed is for children only, ok, I can accept that. So I asked the reception to provide me with an extra quilt so that my grandmother could sleep more comfortably, and the reception refused to provide it? ! The reason is that it is company policy not to provide extra quilts XD. It was only at our constant request that the manager appeared and told us the truth, refusing to provide us with quilts because he suspected we were secretly using the sofa bed! If we need an extra quilt, we need to provide our bank card information so that we can pay for damage to the sofa bed later. If the hotel treats the guest as a suspect, I suggest they close the door so the sofabed is always safe🥰

Lovely room, lots of space and very quiet even though on 1st floor

Very impressed with this budget hotel. Perfectly located near the arena with plenty of amenities nearby - restaurants, gyms, supermarkets. The rooms were decent sized and the beds ample for a one night stay. Clean and modern, I’d definitely stay here again. This please is dog friendly too which is a great bonus!

Lovely hotel, perfectly located for the arena, nice breakfast. Very clean

Comfortable, modern room. Not enough towels, and they weren't big enough. Helpful, friendly staff

We stayed overnight as we were going to see Dirty Honey at the Stylus at Leeds University. We received a very warm welcome and we're soon checked in. All our queries, re breakfast, parking etc. Were answered with a smile. The room, like the rest of the hotel, was immaculate. Yes, most of this type of hotel the rooms are pretty generic. Our room had a Yorkshire dialect theme. The room itself was spacious. Not a lot of storage space, but it was more than adequate for an overnight stay. The bathroom had been diligently cleaned and was spotless. The gig was only a 10 minute walk so the hotel was ideally placed. I believe the First Direct Arena is even closer. Something we will look out for in future. We were advised to park in the Citipark car park on Merrion Way. We were told not to pre- book parking as we would then not receive the hotel discount. We parked from 15:00 to approx 11: am and we were charged £5. This was ideal as the car park is a very short walk around the corner. We found the bar closed at 23:00, we were just in time to get a drink. So be aware. We didn't book with breakfast included as we thought it quite expensive. As it turned out breakfast was on offer at £9.99 each. A very fine breakfast it was to. I'm unaware as to the length of the breakfast offer. There was total peace and quiet. Apart from the Chinese New year which was being well celebrated by the Chinese of Leeds, with fireworks just before midnight. Once they abated, silence returned and a good night sleep was had in a very comfy bed. All in all a very pleasant stay. Thank you Ibis staff.

It's a bit out of the way. But very clean and lovely decorated rooms. Nice breakfast too. I'd recomend it overall.

I stayed here on the 30th Jan 24 and won't be staying again. Drug and booze brawls, fire alarms, fire service and Police! What more do you need while working away from home? There were a group of people running up and down the hallway banging on doors from approx 11pm until 2;30am before a resident decided he'd had enough. This lead to a brawl in the hallway, the fire alarm being set off and the hotel being evacuated for around 45 mins. We then had the police knocking on doors and taking witness statements for an hour. Once the police had left the remaining group of people that weren't arrested continued until about 5am before reception finally did something. Management took no responsibility, stating it was beyond their control... VERY poor service indeed.