Based on 1.070 opinions finded in 1 websites
Based on 1.070 opinions finded in 1 websites
Nº 327 in 634 in Barnsley
Opinions
The first room we were booked into had a smoker in there before us. The room stank really heavily of fags. We asked for a different room and the girls on reception were superb and very apologetic.
M B . 2024-12-03
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Claire welcomed me to the hotel and along with every other staff member I experienced, they were all friendly, helpful and accommodating. This stay has definitely changed my view of Ibis hotels. It was clean, modern and comfortable. The breakfast was great, multiple options to suit need and the staff were quick at replenishing the foods. Would definitely recommend!
Amy Hussey . 2024-12-01
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Good clean room, good weekday price Staff friendly Modern hotel
Mike Norris . 2024-11-29
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Lovely place to stay. Really clean and well located. Claire and her team are all helpful and friendly. Had a lovely breakfast and the bar has a lovely atmosphere. We will be back again.
Steven Thistleton . 2024-11-29
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If you’re in or around Barnsley it’s ideal for a night or two. Drops a star because there is no air con or temperature control (bar a window which opens out to the motorway) in the room I was allocated, though I assume more expensive rooms do have it. Staff helpful and polite. Breakfast is as expected and they ensure it is topped up. Environment feels safe. There’s a shop 5 mins walk away plus the Toby carvery next door. Hotel works particularly well for workers needing a night or two
Chris Counter . 2024-11-28
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Modern hotel confidently located close to the M1 plenty of parking, restaurants nearby and good value for money
Mike Thompson . 2024-11-03
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Unfortunately I decided to stay in the Ibis Styles Barnsley on a Saturday & Sunday night whilst setting up my HIFI in a room in the Holiday Inn nearby. £152 for the two nights room only. Really noisy Aircon fan made me have restless fist night - up at 5 shave& shower as awake anyway. Sunday night even worse @11pm as room key not working with risotto in hand on third floor- ate yuk food on the stairwell!! Got keycard changed, crashed out exhausted for an hour, woke at 1am with Aircon noise worse. Demanded a room move so got a liitle sleep in a room two floors below. Cleared my room @ 6.30 and asked for refund. Manager refunded Sunday night (cheapest) £56 !! NEVER stay in an IBIS again!!
Michael Ewan . 2024-10-31
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Harriet was lovely, made me feel so welcome as a solo traveller. Warm and so welcoming not to mention her professionalism
Kirsty Tallents . 2024-10-29
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Sammi was so helpful when we arrived an hour before we had booked and booked us in straight away
Mark Williams . 2024-10-28
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We had a last minute booking at this hotel. What made our experience stand out was amazing fantastic time in the bar area around the pool table. We had a lovely bar maid Harriet who kept us engaged very well with conversation which lead to a great experience within the hotel. A little advice would be to have a juke box and more staff like Harriet. Amazing hospitality. Amber was the underdog of the show that kept the place smiling and happy. If we have chance to visit Barnsley again I will endeavour come back to have a great evening entertainment at the bar with the amazing staff you have. You should be proud to have such staff that Excel the image of your company... Well done team ibis
Nick Combes . 2024-10-28
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Everything was spot on staff were amazing ,just breakfast could be a bit better ,but other than that very enjoyable stay
Wendy Williams . 2024-10-27
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Quiet clean with all you need in your room. Plus food in hotel too.
Christine Jose . 2024-10-27
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Nice hotel clean and friendly staff with good food and bar
Steve Williams . 2024-10-03
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The room was reasonably clean, but tired looking. The liquid soap was nice smelling, and there was shampoo, but no conditioner. The bed was comfortable and extra pillows available but the duvet too lightweight for me. In the morning the sheet had come away from the bed revealing brown staining on the mattress topper. There was a loud humming noise all night as if from a big Aircon unit or something. There was no info in the room about the breakfast or serving times etc. disappointed to find no room service. No water for the kettle and only tea or instant coffee no real coffee available anyway. The blackout curtains were effective. The key card didn't work very well to open the door. There was no receptionist in the morning when we left so couldn't inform of these things, and didn't know where to put the key card so had to just leave on the reception desk.
Z P . 2024-09-30
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As far as comfort is concerned, bed was too hard and pillows were too firm to be called comfortable. There was no wardrobe and ironing facilities are restricted to a room on different floor. One has to take all the clothes down to iron and come back upstairs which was very inconvenient. There was no fridge in the room. Food choices on the menu for dinner were not available and whichever was available were not cooked and I had to ask for another one. Overall it was a very substandard stay which is heavily overpriced.
Muhammad Mohsin . 2024-09-29
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We have stayed in the ibis in Dodworth in several occasions now and we will always continue to. The reception team are super helpful, polite and professional and make us welcome. The rooms are always clean and comfortable and the facilities suit our needs very well. Although we generally stay without breakfast I have never heard anything negative about the food. It is a really lovely hotel to stay at! See you all on the 3rd of November!
Jacqueline Tymon . 2024-09-27
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Room ok, limited wardrobe/hanging space. Beds very comfortable. Most staff very friendly and helpful. Limited amounts of staff at certain times meant long waits either at reception to book in or at the bar to make purchases. Very limited 24/7 menu options prevented us from using this service and then we had to wait until restaurant opened to access ful menu... We got locked out of our room due to key not opening door, and despite our disabilities had to go up and down in lift three times to get it resolved... a member of staff eventually came up, inserted her key then told us battery was low... what ever that meant as she didn't elaborate.
DIANNE MAUGHAN RAILTON . 2024-09-22
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Those of you who have a drink and food allowance from your company beware of the ludicrous policy the management have dreamed up to make this as awkward and embarrassing for you! As I sat down for my evening meal, the lady taking the orders even told me she knew of my meal allowance and took my order, I had to sign a pad for it….fair enough. The problems begin when you fancy something else, or in my case a soft drink, the lady who had previously served me and knew of my allowance flatly refused, saying its to stop any overspend, this despite her knowing I had at least half of my allowance left. This is taking paranoia of dine and dash to a whole new level, I stop away extensively and if I do over my allowance, 99.99% of the time you pay on check out. I had the humiliating experience of having to drag the person from the front desk over to the bar to confirm I still had money left in my allowance, like I say, ludicrous. How to lose custom, we have a new project starting literally 10 mins down the road, and our company feed back email about this hotel I will inform them of this, I doubt they will use it again. Management…….you need replacing!
Peter Hague . 2024-09-03
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Excellent hotel and prices Very clean and staff are excellent
Digger Mitchell . 2024-09-02
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I liked how your staff welcomed us in to the hotel also the bar tender couldn't apologise enough for the cheff not doing his job properly and the manager of that shift offered us a free breakfast due to the chef mistakes
Tear Rowland . 2024-08-31
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First time in an IBIS, and very impressed!! I'm putting 9.8 out of 10, as no USB charging. However that could be USB or USB-C now, so you can't win and that's a bit tight. What went well for the 9.8? I spoke with the evening reception, night porter, breakfast chef and manager, just chatting. All of them were happy, smiles, and accommodating. I woke in the night, without mentioning safety, I was able to get some fresh air and back in again, Very gentle. The place is spotless. And whilst I was on the M1 side, 3rd floor. Danger zone of those noises, the double glazing sorted it. No problems with noise. Had a really good breakfast at 9am, quite late for many and still freshly cooked. First time in an IBIS, will go again.
Martin Liang . 2024-07-01
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Clean rooms and professional service Recommended hotel Motorway can be noisy when window open.
W Thomas41 . 2024-06-30
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Excellent service and friendly staff, great level of cleanliness and hygiene throughout the rooms and hotel in general. Breakfast and dinner were also of a high standard. Overall I would highly recommend the hotel particularly given the room prices. I will definitely be staying again in the future.
Hayley Greenfield . 2024-06-28
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Stayed 1 night 30 may 24 Fantastic room and brilliant staff
Neil Freeman . 2024-06-01
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It was clean and very good service. The window was broken. It is a very good hotel if you want to go to peak district.
Adit Patil . 2024-06-01
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a really good hotel that was better than expected due to price paid
Janice Noon . 2024-05-30
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More of a modern style hotel. Rooms are clean and well maintained. Staff are super friendly and helpful
Sharon Lambe . 2024-05-26
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Scrupulously.clean but my oh my what a noisy location. You would think the developers would have spent a little more on soundproofing. Listen to that road noise in my video with windows closed and vents closed too. I needed to book a different hotel the daytime after my visit so I could get some sleep!! Staff also had attitude and looked fed up to a person.
Barry R . 2024-05-23
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Whilst this location is well placed and the staff are are friendly and helpful, the equipment in the rooms needs an overhaul. In my party both rooms had extractor fans that didn't work, and toilets that just about worked. Beds are somewhat subjective, but at this Ibis the beds were distinctly budget in their comfort, and would benefit from a bit more being spent on them. Despite the aforementioned points, car parking was excellent, the bathroom was great. Use of the BP Pulse EV chargers does require you to put your reg details in first at the Toby.
Rob H . 2024-05-23
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When we arrived the room was really hot. The radiator was on full blast. When the window was opened the passing traffic on the M1 was loud. We tried to sleep with the window closed but even with the radiator turned off the room was too hot for us to sleep. However the room was nice and clean and the staff we met were lovely. There was plenty of parking and being so close to the M1 was handy.
John Waller . 2024-04-28
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It’s 3 star for a reason.. basic hotel and bed very hard !
Martin Pocklington . 2024-04-25
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Good place to stay, very friendly staff,
Steve Ranger . 2024-02-14
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Good location, food was okay. Check in speed was extremely slow, older couple in front needed full support to check in, not their fault but additional staff member would have been good Room was clean and spacious, bathroom and shower was decent. Bed was horrendous, there's a firm mattress then a rock - definitely felt like sleeping on a rock! Kettle in room didn't work.
Emma Hanaghan . 2024-02-12
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Excellent location for motorway travel. Handy for location being approximately 2 mile from Barnsley centre
Patricia Saynor . 2024-02-01
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73 Opinions
We previously ate here last October and it was perfect food was beautiful and the staff were so attentive the gentleman server went above and beyond and was brilliant however the same could not be said for today. We arrived through the door downstairs with no one to greet you so we waited a good 10 minutes wondering if we just sit down anywhere when we finally saw a member of staff he simply said ‘upstairs’ no greeting or directions just ‘upstairs’. When we’d got to the second floor there again was no one to seat you the waitress didn’t even acknowledge we had walked in so we again were unsure if to sit down or not but saw a lot of others sat so we proceeded to the nearest table where the waitress finally came over and chucked menus on the table, again no greeting or pleasantries exchanged, I managed to ask if where we was sat was okay before she’d left again which was annoying as we clearly needed a high chair for our infant daughter which she didn’t even acknowledged to either say ‘would you like a high chair or if you need a high chair they’re located X’ I had to send my partner searching for one. She took our order and we wasn’t waiting too long for our drinks but the food seemed to take ages. The food was nothing to write home about it wasn’t the same level that we experienced last time and for the prices you pay you expect a lot more I felt like the food today was the same level you’d expect to get from a Witherspoon's. The service we received overall was really poor, the waitress even booted the high chair on her way past to another table and she didn’t even apologise. Really disappointed with our visit to Capri at the container this time, we won’t be returning.
96 Opinions
Breakfast was well worth the money, service good, i enjoyed the experience, will return and recommend
23 Opinions
We’ve just been to this bar as we had the Groupon Offer. Cocktails and pizza were excellent. The staff were great they had our table ready and were really helpful. I would definitely recommend this place
167 Opinions
Absolutely terrible, do not go here! Ordered a plain bacon burger without cheese as can’t eat lacto, the chef had tried to scrape it off after doing the order wrong and still sent it out! No concern for food standards, Ricco should be ashamed. Will be using other local takeaways from now on, lost a valid customer plus all my friends, family and neighbours. The food isn’t great anyway so stay away!