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3.7

Based on 970 opinions finded in 1 websites

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Nº 235 in 350 in Chesterfield

Score
OpinionsNoteGoogle9703.7

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Great hotel good location only fault on very busy road so either take short cut across the road or steep walk up walkway

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Redrobin . 2025-02-23

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The main reception area and staff are lovely. However, the room I was in needs an update, it reminded me of a college dorm. The bathroom tiles were badly cracked and there was a large hole under the sink.

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Jayne Hopper . 2025-02-19

MORE AT Google

Always stay here when in the area. Great value, friendly, comfortable and conveniently located for both access and the town centre.

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Andy and Heather Doyle . 2025-02-18

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Nice hotel, looking tired but good value for money

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Ashley Wilkes . 2025-02-13

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Had a great 2 days staff excellent happy polite and helpful, breakfast very nice Noise not a problem, Slept well comfortable bed, Great value for money,…

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Reverend Dru Lee . 2025-02-09

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Cheap The service staff is very friendly Good location The bed is good to sleep on The room is quite big Equipment is old Cons: Our toilet always smells super bad; The stench is so bad it makes you want to vomit. The elevator is slow and shakes a bit

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小貝媽 . 2025-01-23

MORE AT Google

Great town location. We'd stay here again. Very clean decent sized rooms & friendly helpful staff.

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Mark Wilson . 2025-01-22

MORE AT Google

Not too bad very average hotel for the price..

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Saint Gaming . 2025-01-12

MORE AT Google

Good locality with easy,quick access into Chesterfield, which is only 5 minutes walk away. Rooms are clean and the amenities are suitable to cater to most people’s needs.

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Gavin Bland . 2025-01-08

MORE AT Google

Friendly, helpful staff, central location and a comfortable room at a great price. Many thanks!

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andy doyle . 2024-12-14

MORE AT Google

The location was ideal for our short visit. The reception team was polite and knowledgeable. Our room needed updating and the carpet was dirty in areas, and where the TV stand had been wiped it had left a film as if the cloth was dirty. Bed was uncomfortable and when using the sink we had no hot water. Good choice of breakfast was available but some elements were cold.

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Janet Barnes . 2024-12-13

MORE AT Google

Clean and comfortable room only downside I would have liked hand towels in the bathroom as well as bath towels.

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Deborah Dawson . 2024-12-13

MORE AT Google

I stayed at the Ibis Chesterfield due to location, the hotel’s group reputation and previous experience of the Ibis brand. Location is on the edge of the town centre of Chesterfield and is easily accessible if you are in a car, however, should you arrive by public transport and walk to the hotel then you will have issues given the poor foot access which is dangerous at times. Unfortunately years of lack investment in the hotel, especially when it comes to the bedrooms and sinks this Ibis down the league table of the groups brand to near the bottom of those numerous Ibis Hotels worldwide that I have resided at. Service and hospitality was reasonable, if not, that friendly and welcoming, with the team tiring to satisfy the guests requirements, yet their heart was not in the job, with them undertaking the bear minimum to make guests feel welcome, however, not going that extra to make guest stays memorable. The large open space public areas combining reception, bar and restaurant are well presented, although this is as good as it gets. The communal areas leading to the bedrooms are well worn, the carpets are stained in places, the walls marked by guest use over the years and there was a strange odour especially in the lift. The worn out theme continued into the rooms, the décor, furniture and fittings are all dated, tired and aged definitely not a pleasant place to be. The mattress on the bed was uncomfortable, the thin memory foam also being clapped out which coupled with poor pillows and thin duvet attributed to a terrible uneasy nights sleep. The noisy heating system could not cope with the cold night and the team were not able to provide any additional heating appliances, so I endured a cold night. The disappointment continued into the en-suite bathroom which also displayed dated décor, a cracked toilet bowl, dirty sink with no plug and a shower which lacked pressure that getting shampoo out of my hair proved difficult. There was a good selection of drinks behind the bar, I decided to eat out so cannot review the pub grub food offering. Disappointed and a frustrating stay which results in me not being able to recommend this Ibis Hotel, in fact, I would advise that you avoid.

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Anthony Taylor Watson Stays UK . 2024-12-12

MORE AT Google

Alright for one night but very loud from the main street. The room also needs to be refreshed.

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Piotr Zielinski . 2024-11-23

MORE AT Google

Need how to show put eating on in rooms

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Lisa Johnson . 2024-11-23

MORE AT Google

Stayed here for 2 nights recently, ideal location for the garage where our car was being worked on.. staff very friendly and helpful, the breakfast each morning was great everything you needed to start the day. The room was a little bit tired but all in all very clean. I would definitely stop here again.... fantastic value for money oh and yes our little dog was welcome there too

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Paul Allen . 2024-11-20

MORE AT Google

As expected, a centrally placed hotel, with clean and tidy rooms, attentive helpful staff and facilities perfect for an overnight stay. Although an extra the all you can eat breakfast was definitely worth the cost.

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Ron Ron . 2024-11-16

MORE AT Google

I arrived at the hotel, and the receptionist was on the phone. When she finished making her phone call, she never raised her head up to look at me or attend to me. When I asked her questions to make inquiry, she kept her head down the whole time while talking to me and was doing whatever it was that she was doing behind the counter. I don’t know if this is because I’m a person of color, but I find that behavior quite disrespectful and distasteful.

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Ivy Jay . 2024-11-14

MORE AT Google

People walking round the hotel clearly high on drugs. I couldn’t sleep cause they was on the staircase banging about. Radiators didn’t get hot. Shower hardly powered up or got hot, very dissapointed.

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The Hatters Podcast . 2024-11-13

MORE AT Google

The hotel was descusting smells of dog n the setee was dirty n il never ever go there again the hotel is descusting the staff was very rude and the cleaners wudent let us out the lift n they were pushing in this hotel is bad

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Timothy Yearsley . 2024-10-20

MORE AT Google

Great stay. Room clean, great staff.

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Olivier Denis . 2024-08-28

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Stayed for one night to celebrate my husbands birthday wasn't till I was checking out that I was told we could have of had complimentary tea and coffee during our stay was told on checking in that breakfast was continental so didn't bother booking only to find out when checking out it was hot and cold breakfast A lovely lady by the name of lindsey explained all this to me thank you lindsey We will definitely be back rooms a bit dated but comfortable the location I'd perfect fir a stroll into town bonus there was a wetherspoons a couple of minutes walk from the hotel

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mary Haynes . 2024-08-27

MORE AT Google

Great stay. Clean room and lovely staff

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Olivier Denis . 2024-08-23

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Worn and tired room and en-suite, cracked floor tiles, damp issues in bathroom. They have tried to cover up the tiles with plastic boards poorly installed. The bedroom furniture has been painted at some point and is mow wearing off. Could not sleep room was far too hot and opening the window was very noisy as dual carriageway right behind the hotel

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Dan Penticost . 2024-07-25

MORE AT Google

Positives - Good location, very friendly staff, comfortable beds, decent breakfasts. Really can't state enough that the staff are all very friendly and helpful, able to do everything within their power for guests to have a good stay, but they are working with a building that, in just warm weather, isn't fit for purpose. The building has no air conditioning and only small windows that are limited in opening meaning when the weather gets warm the building heats up quickly with no way to reduce the temperatures (made much worse if you are on the upper floors with the heat rising up from below). The rooms only have one small desktop fan, but these can only move the warm air around. It's not even possible to position the fan close to the bed as the hotel has clearly not been refurbished since someone invented the concept of having power points by the bed. I can imagine that this is a very comfy and cosy hotel on cold winter nights, but don't expect to get any sleep if the outside temperature has been above 25C (77F) for more than 2 days in a row. It's nothing the staff can do, and this isn't a criticism of them, the owners need to, ideally, refurbish the whole hotel fitting air conditioning. If air conditioning isn't possible then they need to at the very least provide much larger fans and wire in sockets by the beds so the fan can be placed closer to you when you (try to) sleep.

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Tom Butler . 2024-07-22

MORE AT Google

Hotel is directly located next to the duel carriage way so noisy road traffic into the small hours

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Dave M Hinchcliffe . 2024-07-22

MORE AT Google

Great location right on the edge of the town.5mins walk into town.

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D Todd . 2024-07-21

MORE AT Google

Aging Ibis near the city center. The furnishings in the rooms are old and worn. Breakfast is next to reception and starts at 6:30 a.m. during the week. The offer is manageable. The parking spaces are free. Check in and check out are quick and easy.

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John S. . 2024-07-17

MORE AT Google

An affordable base and bed for the night. No frills. Location central but crossing the roads outside hotel are a nightmare. Nice staff, clean rooms

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Susi Santorelli . 2024-06-25

MORE AT Google

All staff were very friendly and so very accommodating. Nothing was any trouble & felt all staff went above & beyond in their roles. You couldn't have asked for anymore at this hotel. Me & my friend were really impressed with the whole experience of staying at this hotel for the first time ever. Amazing 👏 We will most certainly be coming back to this hotel. Parking is plenty & free. Check in was so smooth & even allowed us to park our car in the carpark before check-in time which was a huge bonus for us as we arrived before 1pm. Even when checking out we asked if we could leave the car in their car park for a couple hours whilst we called in Chesterfield centre to have brunch & do a little shopping. It was no trouble at all & said not a problem for a few hours. We were even offered a free coffee or tea on arrival which was earlier than check-in time. Me and my friend were so touched on how accommodating the staff at Ibis Chesterfield were. Amazing stay over and other hotels need to take a leaf from the Ibis staff there. 10 out of 10 and couldn't fault it. Perfect location too. Room very spacious and a very comfortable stay over.

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Rachael Booker . 2024-06-22

MORE AT Google

Stay here each time we visit Chesterfield, location is great.

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David Jackson . 2024-05-27

MORE AT Google

Recommended a by a friend. I just can't fault this place, seamless check-in. Free membership to their Accor rewards scheme. My room is pristine. Grateful choice of teas and coffee, all complementary, in the room and in the bar area. Inever heard a noise all night. Super comfy bed. And, £50 cheaper than for 7 nights than another nearby competitor.

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Colin Millington . 2024-05-22

MORE AT Google

Overpriced. The room decor was dated with peeling wallpaper and stained carpets. The bed was uncomfortable and creaky. The bathroom was dirty with a cracked sink and a rather pathetic shower that involved hugging the wall at one end to try to make the most out of the water trickle. The room was noisy from the main road next door and the small tv was bolted down to the desk giving an air of desperation. The staff were friendly and there was an electric vehicle charging point in the carpark which was a bonus but we won’t be staying again. You usually get what you pay for but in this instance the price should have been considerably lower to reflect the quality.

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Rachel Munslow . 2024-04-29

MORE AT Google

Lovely staff, comfy bed and breakfast was good. Only complaint was took about 15 mins for hot water tap in the sink to get warm!

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Samantha Phillips . 2024-04-27

MORE AT Google

Very good for what we payed would stay again

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Rita Fawcett . 2024-04-23

MORE AT Google

Cheap but the rooms are not great, stank a bit, old carpets, breakfast was nice though.

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Stanislav Pompura . 2024-02-17

MORE AT Google

I think im staying in a crime scene. Room stinking of weed. more rotten than a 3 week old apple. a rock slab for a bed never left a bad review on a hotel till today

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Terry.T .Jones . 2024-02-14

MORE AT Google

I needed a hotel that was cheap, near to Chesterfield town centre and east to walk to from the railway station and this hotel ticked all the boxes. Before you read my review I need to say it was ok and I would stop here again tbh it was just not what I’m used to. Im used to stoping in Travleodge and Premier Inns. When I opened the door to my room it was like travelling back in time to the 80’s, not seen a chain hotel like this before with lots of mismatched furniture. No USB sockets anywhere, No mains sockets next to the bed, the hairdryer was attached to the wall and didn’t work. The heater didn’t work, the taps you had to turn many times before water would come out. The lighting in the room was terrible, Carpets are dark brown and lots of dust in the corners. The lift was the slowest lift I’ve ever been in, don’t use the lift if you’re in a rush LOL. Despite it being located right next to a very large busy roundabout the rooms was actually quiet and I had two good nights sleep as it has triple glazing. It had free car parking which is handy if you’ve arrived by car. The major issue I had was getting to and from the hotel from town involves crossing a very busy road and there are no crossings of any kind (see my photos), its absolutely lethal as you can’t see the traffic as its around a bed so you just have to run. So if you’re infirm, then it’s not great. Good points Free fast wifi, works perfectly with Facetime. Like I said despite all its shortcomings I would stop there again as it was cheap and handy for what I needed.

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Andy Savage . 2024-02-12

MORE AT Google

Buy new beds as its impossible to sleep on a bed with a 2" mattress with a 1" topper.

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Robert MacIntyre . 2024-02-11

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