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4.5

Based on 53 opinions finded in 1 websites

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Nº 228 in 696 in Mendip

Nº 17 of 32 Italian in Mendip

Score
OpinionsNoteTripAdvisor534.5

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4.5

600 Opinions

location-icon15-17 Broad St
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Visited earlier in the week and booked an 8.30pm table a couple of days in advance, on the day we received a call from the restaurant asking if we could move the time to an earlier slot so the chefs can clean the ovens... though thinking it was a strange ask we agreed to the ask. When we got there we had a decent enough meal, where we were served by the same lady who called us earlier in the day. We ordered a bottle of wine with the meal which arrived corked and was told I would need to open it myself. OK, again strange but we did it without complaint. Once we finished the meal we moved to the bar area for a couple of drinks (before 9pm), we sat and watched the same waitress start to close all of the blinds in the place and hovering over people's tables for anything she could see was finished with. By the time we got to 9.30 she came over to all the tables being used and asked 'are you finishing up?' we said not yet as we had only got some new drinks. People obviously felt uncomfortable as other tables did finish up and leave after that, leaving us as the last table. As soon as that was the case the waitress then came back to our table to tell us 'just to let you know that we are the last ones at the bar now'. So we basically were hounded out of the place by 9.45pm! We finished our drinks and started walking out, guess who followed us with the keys... yes the same super waitress who locked up as soon as we were through the doors. Lovely send off! What was supposed to be a nice meal out ended up being a pretty unpleasant experience. Shame as people have said good things about this place but if that is how the staff act then I wouldn't waste your cash there. There was obviously a plan to get people out as early as possible so the staff could finish up and go home, starting with the phone call. Shocking experience all round.

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Just had a fabulous time at this lovely restaurant. We are not from this area so did a bit of research as to where to go. Castello did not disappoint, the waiter was attentive and fun, the food portions were large and delicious. I couldn’t finish mine! We had bruschetta to start, one between two would have been enough. The seafood risotto was delicious. We will definitely return if we visit Frome again, thank you!

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Excellent food service & price.

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Excellent meal however prices were ~50% (excluding service charge) more expensive than advertised on the website.

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4.9

166 Opinions

location-icon14 Broad Street
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Great place to stop after a walk and have a coffee and a sweet. Mocha was delicious, not watery at all. You must try their coffee and walnut cake. It's amazing!!! I recommend it and will come again with my wife.