I Dim Sum in Kingston upon Thames

We were greeted by a friendly young woman who took our order. The food was average and luke warm. We were the only guests at this time. One member of staff was constantly coming out of the restaurant sitting on the next table to us while puffing away on her cigarette and goodness knows what she was smoking but it stank! We got mouthfuls of the horrible smoke all through our meal when she could have sat anywhere. We didn't got one smile or hello off this member of staff. The young waiter who brought our food out was unpleasant and just slammed our food down. The green tea was lovely and refreshing. On top of it all we were charged a £8.10 service charge, had we known this would happen we would never have eaten here.

Second visit to the I dim sum. Great food as before. We have a small dog and knew we needed to eat outside so at the end of the meal which cost £80 we asked for some water for our dog which they refused. The place is usually empty and they wonder why they are not keeping regular customers. I can’t see this restaurant staying open for much longer which is a shame as the quality of the food is good.

When this place first opened after Covid, it was great. Lovely Chinese food outside of Chinatown. The service was warm and efficient. Due to these facts we didn't mind paying the high prices. Recent trips in the last 2 weeks have proved disappointing. We arrive, a chap asks if we have reservations and despite the place being empty, we couldn't get a table without reservation. Arrived this Friday lunchtime. The place was empty again, was asked by the same chap if we had a reservation. We said we did, he did not check, did not enquire for name or time, but let us straight in. We were 1 out of three tables occupied. The place was deserted. The service was not efficient, we had to ask several times for the bill, despite it being empty. The prices are still high. The atmosphere has soured. We will not be returning soon.

Expensive meal for 2, food was nice but service was lacking, despite being quiet I had to ask for a drink, after ordering our starters and mains we were surprised they all came out together, apparently that's what we asked for, one starter arrived 10mins after other dishes. We did say we'd order wine with our meal, however no one came by the table to ask if everything was OK or to see if we wanted anymore drinks. £94 for a meal for 2 is not cheap and adding a service charge on despite the poor service was unacceptable and we asked for this to be removed. It's a shame as the food was nice, but it was lacking in the service, the restaurant was very quiet too so unsure why the service was poor

Really nice food very expensive and very tired decor and thread bare carpets.loved the shumi and other dumplings all very tasty.

If you miss Hong Kong's 干炒牛河 Ho Fun noodle with beef, head to this place. The beef was succulent and tender. The noodle was perfectly cooked. It was the best I had in years...

We were excited to see a a dim sum place in Kingston. Unfortunately the food is inedible and expensive. We left most of our food on plates. Big mistake!

Every dish is made with love, good service everything we ordered was delicious. I highly recommend this place to anyone who wants to try Chinese food.

I've eaten at many Chinese restaurants in London and I have high standards. I Dim Sum is definitely one of the best and in some ways, better than Royal China. The menu here isn't extensive, but it's about quality. The food isn't greasy, not laden with msg and full of flavour. The servers are attentive and polite. There's also a nice atmosphere. It is a bit on the pricey side, but it's worth it.

This was a Takeaway. The food was exceptional, many levels above the usual Chinese takeouts I’ve experienced. Yes, it was expensive but honestly our reaction was Wow! Great taste, ample quantities (and not bulked up with onions!!). Look forward to going there at some point.

I loved the place Pleasant and relaxing Helpful crew Reasonably price for me ( I don’t spend if I don’t have to) Food was delicious

The food is delicious, my favorite is the Peking duck which is even better than the restaurant in China town. Strongly recommend. Great food, friendly service staff.

The food was nice but it is very overpriced and the atmosphere was rather flat. There was also a limited range of dim sum on the menu.

The food was amazing! The staff couldn’t do enough for us! Outstanding food and exceptional service! Staff members Michael and Sharon! Thankyou so much

As a disabled person, the only way to try this place is to get a delivery. I have now had three deliveries which have all been very good. The Dim Sum is the best I have had for a very long time. However, I always felt that the prices are eye - watering, and I was horrified that the prices have just been put up. Yes --UP!!! I don't know how this can be justified, as I, for one will have to reduce my orders. It's very sad as I fear many people will be put off. It's such a shame.

1st time come to this chinese restaurant to have dim sum but very disappointed. It was very overpriced and food was average and portion was too small for that price. Will not go back again..

The restaurant tries to be a cut above the "average" Chinese restaurant with its upmarket decor and tables set with wine glasses and cotton napkins. Don't be taken in! First impressions are positive; a friendly welcome, a respectably printed menu but it then fails to...

The new restaurant is clean and it’s quite big but disappointed ,?way too expensive and not worth it. The food is good and small portion, I don’t think we gonna go back again

Over priced food that is sadly lacking in substance, the'' crispy chilli beef'' the only thing in that statement that was true was that it was crispy, dissected the batter and found no signs of any beef and very little chilli . Portions are small...

The food is good but there are far too many "teething problems" due to poor kitchen management. The staff are very friendly and attentive but let down badly by the kitchen. Food cold due to serving dishes not being heated. Food came out in dribs...