Hungry Horse - The Tall Chimney in North West Leicestershire

It was meant to be a nice evening out with a friend but the staff were miserable non of them smiled at all not even when taking orders there was also plates and glasses left on loads of tables. We had starters and a lady had just put them OK the table didn't ask whose was whose didn't even smile then half way through starters our main meals came out. The food was lovely so were the drinks but the staff could have done a lot better to make our evening nicer. I work in hospitality myself and i was shocked

went for the breakfast deal have been before had good meal this time not so good found portions had been cut down when mentioned to staff there was hardly any beans she came back with small pot said this is the portion your allowed we measure them out. had also said there was an allergy to egg no sticker this time they seemed to have forgotten also bought both meals out toghter when before they said they couldnt do that staff didnt see as friendly seemed fed up on leaving said bye thank to lady on the door she didnt see want to answer what has happened to the nice friendy staff

Was lovely! Staff was so kind! I’m 26 weeks pregnant and had to make changes, they was understanding, kitchen did all I asked. :) Came back for a game of pool :) xx

Food was okay but not very warm, butter sat on the toast, toast burnt. The place felt cold and my god that kitchen door constantly banging is really distressing! The lady behind the bar was really lovely and a credit, thank you. If it wasn’t for her it was a bit miserable really :(

Thank you Ria for making it a great experience. We didn’t have a reservation and it was busy but Ria greeted us with a smile even though she’d been there since 8am. She found us a table, even brought us our food even though she’s a manager, and she was very pleasant and friendly. The food was good and the bar staff were friendly too.

Excellent meal, and desert, staff friendly and no problems, child friendly, drinks good and not expensive. Good choice of drinks

Really good service today and a lovely meal! Also a big shoutout to Rita also went the extra mile for our family! A lovely lady who gave us excellent service! Thank you so much!

Dinner with my 2 chikdren 6 & 8, straight after school, lots of thungs to keep kids entertained uncluding cbbs on tv at the table. Kids loved their build yiur own meal. Food tasted fresh and tasty. Very polite and helpful lad behind taking my order and Michelle was great with the kids. Felt safe to leave kids at table while I ordered. Nice family pub/restaurant.

I would like to say what a valuable asset James is to your team. He went out of his way to help us with the menu and actually used a cocktail stirrer to stir my lime and soda. I know that sounds trivial, but, not many bar staff even bother these days. Attention to detail and a pleasant smile go a long way. Well done James! 👏

Wonderful good food served by Michelle who was delightful in every way. The menu is excellent as was the company. 10/ 10.

This is our regular pub for eating out daytimes, and there's a reason it's our regular: the food is delicious and well prepared; the staff are so friendly and helpful; facilities are always clean and tidy. If you like entertainment, they regularly host quizzes, football matches, music nights. They always appreciate and act on feedback. For example, we recently had breakfast and the butter was so cold it was hard to spread... We mentioned it offhandedly and the next time we went for breakfast... Michelle remembered it and took the butter out early. Such a small thing, but made a huge difference! It made us feel really valued and guaranteed our future business. Michelle is always friendly and nothing is too much trouble for her :) Thank you everyone! See you again soon :)

Called in on the off chance for breakfast and not disappointed.... Well cooked and plenty of it too....staff very helpful

Visited here for a meal on Wednesday 10th January around 6pm. The service was very slow and as for the food it was stone cold. The toilets they were dirty and the floor wet. I visited here in 2019 for Sunday lunch and it was amazing so whilst I was passing on Wednesday I thought I would try it again, but now will not return. I believe this is a Greene King pub and it’s not the first bad experience I have had in one of there establishments.

Great pub with brilliant staff. The service and food was excellent and we did not have to wait to long for our orders to come out. So I would definitely recommend this to others to try it out.

The food was to die for , friendly staff and quick service would definitely come here again . Clean and welcoming would recommend

Great service from ash, really friendly and looked after the kids with some Pokémon cards. Really good value for money. Was quite cheap for eating out and expected the quality of food to reflect the price. However I was surprised at how good the food was! Definitely be back. Thank you

Really great breakfast service on Saturday. I have never been served so quick ever in a pub. The food was delicious, the service was lovely (Michelle served us) and it was a great start to our day. We will be back.

Came here with grandchildren on a Sunday lunchtime. It was quite busy. Boys enjoyed their burgers. I enjoyed my pie, but pastry was a bit hard. My wife had some nibbly bits and brought some home wrapped in Tin foil.

I booked a table with no problems. The app worked great and I was able to order drinks and food from the table. I had the gravy burger which was delicious. The staff were really friendly and welcoming. We go for end of term drinks every half term and have always had great service and have felt very relaxed and welcomed. See you again in 8 weeks xx

Friendly staff, quick service, warm atmosphere. We had a wonderful experience that truly hightened our date night. Will definitely be back for another night out soon!

The new management team are amazing, excellent service throughout the time I was there definitely would go back:)

outstanding food and service definitely from the new management, would definitely go back 100% kitchen manger steve does outstanding food

The food was once again delicious! Will be returning. Highly recommend. I have noticed that new management (Ste) has improve significantly as of recently.

We visited Sunday lunch time, we took our grandson for Lunch and we were greeted by a really friendly lady who found us a lovely table. A nice lad (think his name was James) served us at the bar. Are food arrived quickly and piping hot. The general manager Amy served us our food and was amazing with our little grandson. Will definitely be back. Quick service and have to say for how busy they were the food and service were both so good

10/10 service, food came quick and overall lovely place to dine. Would recommend and will be going there in the future!

Not good at all, cold food and poor staff service. Smiles are a must. Was recommended aswell so was very disappointed

The food was lovely, but the service was even better!! Our server Antonia was amazing, very attentive and went above and beyond - can’t wait to come again

Lovely Atmosphere is amazing and so many hard working staff and so many people to chat too its very clean and tidy also organised

A good value place to eat. The service was quick and the food was value for money. Staff are friendly and helpful, we were served by Michelle, who was excellent.

Absolutely love the chimney, always a good apmoshmere and vibe. Me and my mother attended for some birthday drinks and a meal and had a brilliant time. Lovely lady on the front door antonia, very friendly welcoming face and then a lovely new lady Ella behind the bar, she was approachable friendly and bubbly. Great service will definitely be coming again ❤️

The food was great and the staff were lovely there was not a long wait for the food either and it was easy to order contactless

Friendly staff and great food didn't have to wait long for my food and drink and the online booking for the food and drink was really easy to use and quick

First time visiting and will definitely be visiting again, friendly staff, great environment, beautiful interior design, one way systems in place so social distancing is not an issue, food was delicious

Fabulous food, very friendly staff, efficient service and great value. All in all, a lovely visit. Would certainly recommend a visit.

17TH MAY 2021 We went for lunch today on the first day of reopening after lockdown, the food was really great as usual and the staff were really welcoming, friendly and helpful. Really missed this place 😁

Really nice place to eat, Tom looks after us every time. Can’t wait to get back and try it again! Xx

Excellent service and friendly staff. Brad did everything he could to make my visit problem free. Highly recommend, very lovely food.

Looking forward to when this place reopens. I always have great service from their waiters, especially Brad, who always makes my visit a great experience.

I miss my little team very much, cannot wait to be back to work with all my amazing colleagues and i especially cannot wait to put a smile back on the customers faces :)))

Tall chimney.. MichelleSunman.. Hi peeps.. As i walked past the tall chimney today my face lit up... There in the entrance was a lovely christmasy display...snowman.. Lights.. Santas sleigh.. And a fireplace with milk an a treat for santa, ... Glowing beautiful lights along the windows.. All ready and waiting for all our little visitors and customers where a great big warm welcome will be waiting for you... Hopefully not long to wait now... See you all soon xx❄️❄️

Working here is an amazing honour to be around such amazing people that all go above and beyond to make every customers visit as perfect as possible I can’t wait to get back and serve lovely customers with a smile trying to make their day better in anyway I can

Outstanding place we visited just before we went into lockdown! Staff were so helpful when we didn’t really know how to use the app and showed us how to use it and made us feel so safe in the current situation! As a family we had an overall amazing experience!

Great food felt very safe and all rules being followed, table service was fast and efficient friendly staff

I visited the tall chimney on the Tuesday and was greeted by very friendly staff who seated us on a clean table. The app was very easy to use and when the food came out it was presented well. We were served by Bella and zoe who couldn't have been more friendly or helpful. There was a slight problem with one of the meals which Tom was very swift to sort out and again extremely helpful. Q brilliant last meal before lockdown.

Huge thank you to the staff for being so happy and friendly even during harder times such as now, I was greeted at the door by a lovely Thomas on my visit and Zoe and sharlie took very good care of me, usually I would’ve come in for drinks with my friends because the atmosphere never fails however due to new regulations I came for a household family meal and they didn’t disappoint at all, food was on point and the staff were as polite and happy as ever, thank you tall chimney and I will definitely be back again.

Well I came on Halloween with my 2 children and to much of my surprise the staff were all dressed up! I think this was just the spirit we needed for the children especially with all that’s going on at the moment and I truly believe that the tall chimney and it’s staff are all about the customer service and making your experience as pleasant and Covid safe as possible, I will definitely be returning not only because of the amazing staff but the prices are really good too as well as this I found out (the staff explained) that they have daily deals on including a bogof burger Friday and kids eat for £1 on a Monday, the staff also explained about their Christmas bookings as well as a festive party and many other things we can and will now book for, from what I can tell the staff take a lot of pride in what they do and I’m sure they will put their all into christmas, such a shame I didn’t get all their names but shoutout to all the staff dressing up and bringing a bit of positive spirit back into the pandemic!!!!

Visited this morning for the Halloween breakfast and it was amazing. Excellent value for money and the staff were fantastic as always. Crafts were brilliant for the kids, pumpkin decorating and a lovely bag full of crafts to bring home. Brilliant effort made for decorating the restaurant and the kids loved the staff being in fancy dress! Very safe and covid compliant, such a shame it wasn’t better supported but strange times at the moment. All the staff were fab but special thanks to Thomas who is amazing.Would definitely return for future organised events. Thank you

Got a takeaway for me and my partner, food was absolutely terrible, onion rings not cooked fries barely cooked food was just about warm. First time I’ve been and most certainly the last. Would have gave 0 stars if I had the choice

Visited this pub with my youngest daughter and my two young grandchildren. The staff were all amazing and made us feel very safe. Amy, Sydnie, Zoe and Brad were all very polite and nothing was too much trouble for them. Had two kids garlic bread starters and a cheesy garlic bread starter. Would highly recommend these as they taste amazing and just the right portion size.

Good food and brilliant service. Amy served our table was very professional, polite and always had a smile on her face. Made us feel very welcome. Well done amy👍

Friendly staff, great food, made us feel safe under the current COVID situation and overall superb experience.

Fantastic service with a smile. Even on a rainy week day! Booze and food...Will return! Thank you Amy ❤ x

Great service from Amy.. Very helpfull and great knowledge of the menu.. Couldn't do enough for you..

Was in town today and was very wet so decided to pop in with my 18 month old son. The staff are so polite and helpful and food was beautiful. Lucy, Amy and Oscar are a credit to ur business, will definitely be back

Met at the door, asked to sanitise hands and check in on app. Escorted to our table and given new menus. Ordered from the table. Excellent service. Tables and chairs thoroughly sanitised between service. Bombay bird burger highly recommended!Felt totally safe during our lunchtime visit, although busy, plenty of space, plenty of staff. First time eating out since March. We will definitely be visiting again soon.

Brilliant food for Sunday lunch. COVID guidelines in place to make for a comfortable visit. Great service and friendly staff. A definite revisit!

Really great service! I felt incredibly safe here. They definitely go above and beyond to make sure you are safe and ensure that covid measures are being taken. It was very clean here and I will definitely be back again!

Came on the 22nd of October, It was a wonderful experience, greeted by Martin a very good host, food was awesome a lovely young bar man Jesse took our order and made us feel so welcome he went above and beyond for us, only down fall was Oscar came across abit bullish, however the experience was till great 5/5

Absolutely brilliant service from a lady called zoe. She really looked after me (dad) and my 4 year old daughter lily. Would totally recommend coming here, great food.

I come here with friends and we’re always welcomed by the lovely staff and great atmosphere. The food is delicious and good value for money. On top of this they have brilliant covid 19 rules in place that make us feel safe inside the pub. Would definitely recommend for all groups.

came for a meal,food was amazing and felt very safe during the uncertain times.Zoe made us feel very safe and followed the covid rules and made sure we had everything we needed! will be 100% returning

Another great meal with a warm friendly atmosphere. Zoe and the all the staff were very helpful and looked after us. We would highly recommend.

Needed somewhere quick for lunch.It was nice to find somewhere we did not have to book.Checked in ok. Had the Greenking app already. So ordered drinks ok. Decided to have the sharing platter and it was more than enourh for 2. I find using apps in house ordering machines difficult. I can never find what I want. Staff were very helpful but the seats could be a bit further apart.

Great service. Had the 2 for 8.99. The curries were lovely as are the desserts. A very good, value for money restaurant/pub.

Oscar greeted me at the host stand and was very friendly and helped me order my drinks though the app would recommend to all friends and family

First time I've been out since before lockdown. The lad that greeted us at the door and went through everything we needed to know, before he asked where we wanted to sit. I was ordering on the app but my friend had a blue light card and it wouldn't accept on the app so he took our order and then my friend had to go to the bar to pay. Everytime he walked past us he was asking if we was ok and if we needed anything. He made the whole experience seem as normal as it could be. He was well mannered and he even offered to ask me if I wanted extra hash brown because I don't like egg. Would definitely go again and I would recommend it as well

Just finished our big breakfast - lovely. Staff were great, very thorough in checking the safety measures without ruining our meal. All staff members were attentive and helpful. Will be back very soon, thank you

Food was lovely as per, we come here a lot for food and drinks. Feels nice and safe and clean inside too.

Came into the tall. Chimney today with my other half was served and greeted at the door by a young chap called Oscar his service was absolutely amazing and fully deserved credit for his very hard work and he helped with our order on the app he also corrected an order that we was told there was no bacon left so he came back and told us and he asked if we wanted to change our meal so we did he made us feel welcome will definitely be coming back here again. Oscar deserves something for his hard work.

It was my first time out with a friend into the new restaurant rules , not being at all IT savvy I went to the Greene king ( Tall Chimney ) Swadlincote l was greeted at the door by a extremely helpful young man called Martin who talked me though the whole of the signing in and finding the Greene King App process. We arrived at the time table booking and was shown to a table l explained that l may need help with the ordering on the App Oscar on the busy floor Service stopped and help us all though the process again in ordering our drinks and food Although l had to go to the bar with my mask on to pay a lady called Lucy was so helpful with this process.All in all we had a excellent experience and will definitely go back again thankyou Tall Chimney Swadlincote Food was excellent and service was excellent give it a go and don’t be afraid to ask ,Keep save and thank you

Come for my birthday meal, food and service was fantastic, the lad Oscar who served us was so helpful and polite.... keep up the good work

Always love a visit here. Staff lovely as always. Special thanks to Martin for making sure we have everything!

Hello,Went to tall chimney there’s 7 in our family so a table of 5 and a table of 2 tried to move the kids table of two because it is illegal to talk across two tables yet we all live together staff extremely rude and we ended up leaving!Not happy with the service!Ash

I visited the tall chimney on Sunday 27th September to be rudely greeted by the hostess and told no cash orders and that I had to order on the app, ended up staying for a drink and then leaving as I did not feel welcomed by her. I then visited wed 30th and although host wasn’t as rude still felt like a cold reception, however after I was seated Thomas and Zoe made me feel very welcome and explained I could pay cash?!Food was piping hot and delicious. Thanks for a lovely 2nd visit

Zoe was really helpful and kind, made our night very enjoyable,well done everyone, lovely experience and definitely be coming back due to Zoe’s service as was really welcoming !!

was made not welcome as soon as we got to the door by the manager. we was sat and told we had to use the app only although which in fact is not correct. Staff were rude will not return until they learn some people skills

Excellent service, clean, and organised. Buy 1 get 1 free so excellent value! Will definitely be back! X

I came here today for lunch my friend told me it was safe at the Tall Chimney as I have been very reluctant to go out to eat. We were met at the door and asked to give our details for track and trace. The lady helped us as I had no idea what to do. we were told to order from my phone app, which luckily my son had put on my phone for me.I was really happy with how this place made me feel. I did feel safe, I had Fish and chips which were nice. My friend had lasagne. Thank you so much for making me feel safe. I will come back

Been coming here for a few weeks now on a Sunday morning for breakfast with my friend, I have been suffering from anxiety & my experience here has really helped, big thank you to Zoe who served us as she was very courteous & polite

Staff were just completely lush! Were so helpful and friendly Brad is just incredible! So much so! It’s made my decision to move to the area 100% Thank you to Zoe too! She’s a bit lush!

Covid procedures spot on , great food and service . What’s not to like. From the minute you walk in the door and out of the signposted exit you feel safe .This is a pub that has got a superb system in place that you would expect and without it being awkward you feel comfortable .The staff are attentive and hard working .Zoe and Oscar especially deserve a mention. We had two tables with four people on each . They brought drinks , breakfasts and all requests dealt with quickly without fail .The food was hot , fresh and tasty so credit to the kitchen staff as well who never get seen .Obviously serving tables has changed in recent months but The Tall Chimney and it’s staff have mastered the changes needed and embraced them .We spoke to the Manageress after our breakfast and complimented her on her staff. She explained the procedure for future bookings with the new regulations coming in again .All in all a great visit , great food with great service. Many thanks.

Fantastic venue upbeat zoe was brilliant and attentive and order came out straight away via app. Best on a sunny day.

Zoe was amazing, we sat outside, she still paid alot of attention to make sure we had an amazing time. Never without a smile. Can't fault the place

Brought my girls in for lunch was really nice. We were seated quickly and I ordered on the app. The staff were more than helpful and couldn't do enough for us. We ordered a steak sizzler, halloumi fingers and a bacon and cheese burger which were excellent. I love a rare steak and on the sizzler plate it was perfect. Nice and juicy. The meals came nice and hot and quickly. Oscar and zoe were excellent and attentive. Michelle and deni running everything so well can't fault it. The pub on the whole is very well equipped for keeping us all safe so we can enjoy meals out. Will definitely be back, keep up the good work tall chimney. The best around here for sure.

Great pub food as always and amazing service from staff, out of all the places we’ve been too since Covid has happened this is by far the most safest place you could dine, all staff wearing visors, app too order drinks and food and lots of space between tables so if your a nervous diner through these tricky times then this is definitely a place you can come to and feel safe, oh forgot to say even have paper menus that are thrown and recycled after use well done to all at tall chimney

I have had some bad experiences in the past at the Tall Chimney, however my experience at Breakfast last week completely made up for previous disappointment simply by the brilliant service from Oscar. Now there were mistakes with the food, and the bacon was over cooked, but for 50% off I wasn’t too bothered by this as it was still tasty. My waiter made up for this simply by his well mannered nature. He is only young, but you can see he is passionate in the way he greets and looks after customers. He was well mannered and friendly, with no request too much. He is an asset to the company and I’m sure he will go far!

Arrived without a booking lunchtime Wednesday 26th August on an eat out to help out day. It was busy but we were offered a table and had a lovely meal. Special thanks to the front of house lady and Lewis who served us. Covid procedures are well managed and clearly explained and it feels a safe place to visit and because of this have visited a few times since. Well done.

Had chicken sandwich was amazing and didnt have to wait long at all! Table service was brilliant and staff very friendly and helpful

Had the chicken sandwich it was nice, ordered with the app drinks come very quickly. Would return again

Lovely night very helpful staff, had the beef lasagne it was lovely! Would defiantly visit again!!!!

I recently visited the tall chimney in swadlincote with friends & found their one way system & 2 meters apart all in place1...I had fantastic visit & felt very safe with all the guidelines in place. We ordered via the app from our table & it was excellent service & the food was fab... We all had a lovely time thanks to michelle who met us at the door & knew we were having a lovely time so went above & beyond to ensure we could have the best catch up ... highly recommend.. safety guidelines are brilliant

We have just had a really lovely meal, everything was very well organised and we felt very safe. Lovely friendly staff. Our waiter Zoe was really helpful and sorted out a little issue we had. The food app is great but it doesn't let you note any amendments to the standard menu. Zoe helped us amend the desert so the apple crumble was not covered in custard. Thank you for a great visit

Called in for a bite to eat and a couple of drinks. Greeted by Michelle who kindly sorted us a table at a busy Sunday lunch time. Clearly explaining the new procedures in place ensuring a safe visit.The App to order works great and the staff are all very helpful and friendly. See you again soon.

Despite not having booked (& realising we might be out of luck) we managed to be allocated a table for drinks and lunch. We were led to our table, around the one way system, whilst the system was fully explained to us. We already had the Greene King app as was suggested. We ordered drinks initially, via the app, which came promptly. We then ordered food, again arriving promptly, in safe ways. The only thing I would mention negatively is that upon the waiter bringing our food he asked if we wanted condiments and sauces, we asked for salt and mayo. This didn’t arrive, we started eating our meals and tried to catch someone’s eye knowing we shouldn’t really leave the table, this was without luck. We ordered a second round of drinks and on these being delivered to our table we asked again for the salt and mayo. Again this didn’t arrive. Eventually a different girl brought the salt and mayo but we had almost finished our meal. Apart from that it was a great dine out feeling safe.

Food and service was lovely as always!! The Tall Chimney is a great place to go in Swadlincote. Thank you to our waitress Zoe

Always up to high standard, come here regularly, always great service! Covid safety measures followed, always feel safe everytime I come! Thank you

Really enjoyed our meal at the tall chimney and felt safe throughout our experience. Thankyou and I will come again.

Great service and safety measures are in place. I come here regularly with friends and always enjoy my food.

So missed coming here for a meal. Well Tall Chimney thank you for making me feel so safe in your place while enjoying a wonderful meal. As normal your staff were awesome and friendly and even made explaining the new rules simple and effective so we knew how to keep safe and help you. We will be back thank you again see you soon

Just popped to the tall chimney for a spot of lunch whilst visiting the area!! What can I say, the staff were amazing and very helpful, the food was delicious and served to us very quickly. I would definitely recommend to try this place for food and drinks. Amazing thank you for a lovely lunch!