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2.1

Based on 9 opinions finded in 1 websites

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Nº 888 in 987 in Hillingdon

Score
OpinionsNoteGoogle92.1

comment_iconOpinions

Very bad service, I had to wait for ages to pay for my snacks when there were 2-3 staff in the counter doing I don’t really get it what they were doing, then the panini came in burnt as the lady who did it left the counter, leaving the panini to be done by the other staff, confusing and out of order really. Then the other male staff, he is coloured staff, with like braided curly short hair was like attacking me verbally (I don’t know why) and said to me “who told you to sit on this table”) and went away laughing, when there is no sign of where staff and where visitors should sit. So very rude and impolite customer service, wondering why they are in the customer service. So I appoached him after I’ve eaten and told him his behaviour as a customer service staff is so bad, he just kept on laughing which is to me was so inappropriate. Very bad customer service.

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R Ze . 2024-12-09

MORE AT Google

Small portions served. Moderate customer service.

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IOANNIS VASILEIADIS . 2024-10-25

MORE AT Google

Been here few times,sadly i had a worse customer service twice from same staff i believe she is Somalian lady extremely rude,act like a dumb when customer don’t understand her stupid act she was shouted like a idiot,not very welcoming,poor customer service and very ignorant,behave like she own the restaurant and very demanding tplz avoid this rude lady if you see her in the counter basically she will make your appetite go away and ruins you day meantime management mist review her work performance and if necessary give her proper training otherwise soon or later company will lost their business badly because of her horrible attitude.

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Raj Grg . 2024-08-06

MORE AT Google

Most of what is presented on the menus is not actually available. Staff are really rude and non responsive. I think if you are in the grounds of a hospital you have a responsibility to treat customers with a bit of care considering we are not exactly here to have a good time. Food is also straight up disgusting, tiny portions and clearly cooked a while ago and reheated. Basically stealing off of patients, hard working staff and family members of patients.

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Isabel Meek . 2024-04-25

MORE AT Google

Had an appointment on the 3rd April as always come here for a lovely breakfast went down treat top service 😋

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M Butcher . 2024-04-16

MORE AT Google

Only positive aspect is the front staff. Overpriced, horrible food. Quality and price of food here is somewhat of a joke among everyone who ever ate here. Small portions which cost an arm and a leg. You'll find shells in you eggs (as well as plenty of water) It being in a hospital you would expect fairly priced simple, healthy food but you get the choice of either spending 5-10 pounds for a small portion of bland unhealthy food or you can make your pick from a small selection of overpriced sandwiches.

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Ivo . 2023-11-07

MORE AT Google

Subpar restaurant with slow service. The only real reason you’d go here is out of convenience and lack of choice.

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Dean B . 2023-08-22

MORE AT Google

Staff work at a snails pace. Sandwich selection is very limited and they don't have enough of them. Hot food was dried on the serving dishes and was sitting under lamps and only available at limited times. Obviously caters for staff, visitors should bring their own food.

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Julie Watmore . 2023-03-18

MORE AT Google

Great Hospital Canteen open to the public at fairly reasonable prices. Spacious, airy and and clean seating areas with a good range of hot food served by friendly staff. Extensive menu is printed upfront soon after you enter. Serves Starbucks coffee at reasonable prices.

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Miz Bit (MizBit) . 2023-01-22

MORE AT Google

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