Hui Japanese & Chinese Takeaway in Edinburgh, City of

Really great place! Nice and friendly and they take care when preparing the food. Making sure its fresh! Would recommend any of the spicy chicken dishes with some fried rice here.

Took a stab in the dark via Justeat on Hui. Genuinely could not be be happier with both the food and delivery time. Unusually for a takeaway, the food tasted very fresh and very recently prepared. I'd asked for the Sweet and Sour sauce (with Chillis) and it was superb, the chicken batter balls were a delight and my partners salt and pepper King Prawns were perfect. We limit our takeaways to once a month, Hui will severely test our willpower...

Unfortunately after ordering almost monthly, we had a (very rare) bad experience with the food ordered and couldn’t eat two of the dishes due to bad ingredients (overripe avocado in the sushi and off smelling squid which was nothing like what we usually received). After trying the Just Eat app (which completely hid options to complain), we tried calling them to resolve the issue, however they had closed. When we called the next day, we were told they are unable to refund the next day, Tried to call them on the night for a refund for the aforementioned items but no answer and Just Eat provided no way to lodge a complaint. Called the next day - the woman on the phone refused to give us a refund - and after talking over us numerous times finally offered to send us food on condition that we pay delivery (despite the fact that they messed up half of our £44 order the night before). We (understandably) didn’t want the same food that had been substandard - so asked for chili chicken ramen (a regular order that we had also ordered the night before and was delicious) and the cashier pretended not to know what we meant. We didn’t want to pay extra money for bad food and didn’t want to walk for an hour across Edinburgh to collect. Always loved the food from this place before but the way this situation was handled is beyond ridicule - and has lost Hui two regular customers. My advice - don’t risk wasting your money on substandard food- there’s plenty of good Chinese restaurants in Edinburgh that respect their customers.

The food was very plain and of poor quality. Ontop of that the customer service whilst writing a review was to instead blame the customer. Avoid.

Must surely be a blip in the normally excellent standard. WTH- old and horrid tasting avocado maki. Tasted like it was made at least last week - yuck! The rubberist ever king prawns in the maki too. Only thing edible were the har kow as they have to be freshly steamed. Gonna give this place a miss for a few months. 2/10.

We ordered a takeaway and when it came, the food was either not what we ordered or tasted completely different to what it should. We then called the restaurant to ask them to pick the food up or to give us compensation and the woman at the desk was the most RUDE and VILE person ever. She was shouting at us down the phone and starting an argument all because we wanted to give feedback on the food. She couldn’t talk calmly nor listen to what we had to say without shouting and swearing so needless to say we didn’t eat the food or have a refund for it. £30 wasted!

I had ordered food for family and have always had food and has been lovely . This evening we had food for 3 and upon half a hour. We were all queuing up for toilet with very bad cramps and diarrhea . I called the restaurant and they were very cheeky !! Unbelievable customer services Just hope we don’t have food poisoning !! Be ware before ordering !!

Lovely food, ordered from the Japanese and it was delicious. Would definitely recommend and the staff are very friendly.

Food was average, get what you pay for. Staff were friendly and helpful. Food was ready when expected. However, I was not impressed by the use of polystyrene packaging of some of the food, this goes straight to landfill. Recyclable/reuseable plastic tubs, vegiware compostable packaging or cardboard packaging would be a much better option. I hope that this improved ASAP as it would be a simple but effective change!

My boyfriend and I buy food from Hui every 2 weeks and we've never had any complaints about the food or the service. Our joint favourite dish is the salt and chilli chicken of which we've eaten far too much of! My only complaint is the use of plastic and polystyrene in all their packaging but the food is great.

Never eaten anything so vile in my life. Salmon was awful and tasted like mackerel really greasy and way overcooked. The sushi was like rubber. Only decent thing was the cold can of juice. And the owner doesn’t like it when you tell her her foods horrific. Wouldn’t serve the food from here to the homeless

We’ve ordered here 2 times. 2nd time the chips were under cooked and we were offered a replacement. 1 hour later we called as they hadn’t arrived. A woman ended up shouting down the phone saying she could show us CCTV footage of the kitchen cooking the chips. She didn’t seem to understand that a refund was agreed an hour hence. Apparently they can’t provide crispy chips unless you eat in, as we’ve ordered these before and had no issue this didn’t make sense. Had to specifically ask her for an apology. Still waiting for the agreed refund...

Ordered a take out - Duck Spring role to start and a lemon chicken for my main both were deep fried and the lemon chicken came in a very sweet (sweet and sour) sauce for some reason I really don't understand which made the dish very sickly. I fancied some chips as a side which granted was my mistake and to be fair they were rubbish. I spent enough to get some free prawn crackers which sadly was the best thing I ate. The staff were nice and friendly and the service prompt but the food was disappointing. Also didn't see anything Japanese on the menu, probably for the best.

Found in the Coates / Murrayfield neighbourhood, Hui sells standard British Chinese takeaway, but at the centre of it all is a very friendly owner who goes out of her way to strike conversation and makes sure your food is kept hot if you are collecting directly. I would say if you are craving Chinese, this is one of the better options you can consider as 4 of us couldn't finish the set for 3 (one's a light eater though). Order via the JustEat app, the Order Online option on the site isn't working.

Visited this takeaway after the Spice Girls concert and the owner was so friendly and kind. Food also great. Well worth a visit - most friendly restaurant in Edinburgh and perfect for after a visit to Murrayfield!

Great food! Order come's when it's stated. Never a complaint from me, fifth time I've ordered Sushi and all the trimmings, FANTASTIC FOOD!