House of Bread Cafe in Stafford

A welcoming traditional pub with a great selection of real ales.

My family has been regular customers of The Bank House for years, but after tonight’s experience, we will not be returning. My parents had a reservation for steak night at 7:00 PM, but when they mentioned it to the staff, they were told there were no steaks available. After some back and forth, the staff member confirmed there was sirloin, but they would have to wait 10 minutes, which was fine. Then, they were told it would be an additional 5 minutes. However, an hour and 15 minutes later, still no food had arrived. The waitress’s attitude was incredibly rude, as she snapped, "I told you there was a wait." To top it off, when my parents decided to leave at 8:15 PM with no food in sight, a bar staff member rudely said, “Thankssss” as they walked out. It’s clear that the service and quality have taken a sharp decline, likely due to a change in staff. This was a disappointing end to many years of coming to this restaurant, and we will not be returning

Welcoming friendly pub with a lovely added extra of the locals dogs that visit 💕 We've been a few times for family meals thank you Jamie for delicious food, the staff are wonderful, so helpful and nothings to much, a great atmosphere. The locals are all very welcoming. Thanks so much and looking forward to the next visit.

Wow!!! Me and my mum went for Sunday lunch and the food was just amazing. The service was soooo good as well, Kendall & Chloe were so kind :) beautiful atmosphere, thank you so much!

We love coming down to enjoy the friendly atmosphere. The food vans are a great addition to the village and bring a range of food to our doorstep. Always a friendly face and warm welcome down at the Duke.