Hotel Penwig in Ceredigion

We booked on a Sunday as we wanted a Sunday roast which is advertised on their website. Unfortunately when we arrived we were told they were not doing one even though there was no mention of no Sunday lunch on their website. Very disappointed

Good food, great gluten free options too - it was nice to have a selection to choose from! Really friendly and welcoming service.

We really enjoyed our stay here. Having the view of the New Quay Bay was wonderful :)

Very friendly staff, very dog friendly, excellent food. I really enjoyed the chicken kebab and the portions sizes were huge! They even cooked a sausage for my dog.

During our recent vacation in New Quay, we ate at the Hotel Penwig on three occasions - once for breakfast and twice for dinner. The food was great and the service was excellent. They were short staffed one night, but the gentleman at the counter made sure to explain the situation, advise us that it may take a while to get our food and apologize for the delay. We had a couple of drinks while we waited and the sandwiches were worth the wait.

Excellent service and experience, food was beautiful and drinks were great. Many thanks

Great hotel that's very clean, with amazing helpful staff and great view's

Awful experience - served still frozen food! Menu items weren't available on a Saturday evening as they had run out. The app showed items that weren't on the menu and others that were available not on the app! Trying to order for our group was chaotic to say the least. Items were missed from meals when brought out. When I asked for the side that came with my meal I only received part of it. And what I did receive was still frozen. I would avoid in future. In fairness I received a full refund for my meal, but only because I asked...

Brilliant customer service great food and choice excellent value for money and considering how busy it was we ordered and had our food within 25mins also we had a particular food requirement for one of our guests this was catered for no problem thanks

Excellent beers, great staff, views unbeatable across New quay harbour towards Aberaeron and Aberystwyth... Food is an OK add on. 😁

Nice food, huge portions, friendly staff :)

Wonderful place. Staff were very friendly and couldn't do enough for you. Food and drinks were excellent. Most definitely, will be returning.

Fantastic experience, best food Ive ever had from a pub restaraunt. Workers were absolutley outstanding too, very helpful and communication with us was brilliant. Food came in quick time too. Would definitley recommend to others and would come again.

Lovely place to have food and a drink, looking over the harbour with the boats, friendly staff and spacious eating area. Only downside was portion size for the soup, leek and potato with warm half baguette ( which went really crispy when cool), never had such a small bowl of soup.

The Penwig is a great place to visit whether it be drinks with friends or a family meal. Lee and the team have do a fantastic job and deserve the praise for such a welcoming establishment. We dropped in for lunch, food was amazing and service excellent. Thanks all !

Came to eat here as we’ve visited before when we got married in Wales in April 2023 and really enjoyed it. Had another great experience, staff were really friendly and the food was great. If we ever visit the area again, we’ll definitely be back for more!

Great welcoming. Really friendly atmosphere would definitely recommend to families and couples!

My recent visit to the Penwig Hotel Restaurant was nothing short of exceptional! The food was absolutely amazing—fresh, delicious, and beautifully presented. The menu had a great selection, and every dish we tried was fantastic. What really stood out was the service. The staff were incredibly friendly and attentive, making us feel welcome from the moment we arrived. They went above and beyond to ensure we had a great experience, which added a personal touch to our evening. If you're looking for a place with superb food, great service, and a warm, friendly atmosphere, the Penwig Hotel Restaurant is a must-visit. Highly recommended!

Nice pub friendly staff . Good food .

Husband’s steak was under cooked & cold in the middle

Wonderful time staying at this lovely hotel. Overlooking the sea . The staff were friendly and helpful especially with my disability. We will definitely be coming back soon . Thank you for an amazing holiday

We always go there when we come on holiday as the staff are fantastic and we had a meal there and was served by Mandy who was absolutely brilliant and very welcoming and helpful and made us feel really comfortable.

The pub was very busy, however the chap at the bar suggested we wait while he doubled checked. He delighted us by saying he could fit us in. Great customer service from all the staff, happy to have a chat and all seemed very happy and genuine. Food arrived promptly despite a sign saying a 45 mins wait, which was a bonus. Food was lovely, only slight disappointment was they had run out of crumble! But alternatives were just as yummy 😋

Staff are really helpful and friendly, The restaurant is really clean and the food is tasty

Excellent food. Excellent staff

Asked for a rare steak on mixed grill and it was so well done it was difficult to cut and chew. Chicken burger was also over cooked and hash browns soggy. Batter hard on fish

Fabulous place Drinks and fish and chips were great I don't recommend the lasagne though due to very small portion but flavour was good Wish I'd taken a picture...

I went in today at 10.45am with my family to get breakfast, which is served till 11am, to be told that we were unable to order as there was not enough food. The lady behind the bar clearly did not want to be working there, as she appeared unhappy and made us feel like an inconvenience. When I asked if we could instead order lunch, she then told me the kitchen was closed. Top notch customer service right there, if in the area I would not waste my time visiting this establishment.

Went for breakfast this morning en route for a boat trip. Table by window with a fantastic view. Food was lovely. Was asked before ordering if there were any allergies or dietry requirements which was brilliant. Had a look at the lunch and evening menu whilst there, pleased with all the veggie choice, so different to other places in New Quay. Staff were so friendly too. Would definitely recommend and will visit again when down west. Dioch yn fawr 👍

Disappointed with the service from this pub while visiting on holiday. Unfriendly and unhelpful staff, talking to each other while customers waiting. We used the QR code at table waited 15mins for drinks to be served, went in to talk to staff about order to be told the chosen drink was not avavailable. We were then refunded whole order without being asked.

This was our third time we've visited Penwig. Food is always good, as far as cheap easy to cook pub food goes. YOU NEED MORE BAR STAFF! 1 PERSON SERVING 90% OF THE TIME! Clearly well understaffed and the staff they have got are clearly overworked. Get more staff in guys.

Big disappointment booked online a Sunday visit as saw lovely looking roast dinners for my 3 young granddaughters My granddaughters all excited, we turned up to be told by a very unfriendly youngish man with dark hair when I asked do they have all the meats for the roasts to be told quite matter of fact "we don't do Sunday roasts " I replied but they are on your website menus and his reply was "oh that should be taken down as we don't do them "very mattet of fact with no consideration as my 3 girls were very hungry after swimming and were excited (we were om hol iday)he said we haven't much left on the menu, it was 4pm. He was quite rude and didn't seem to care l. Needless to say we all left and had no food. I'm very disappointed as it is a Marstons restaurant and i will be reporting it to their H.O. Give this place a miss and update your website Marstons or check on your Chefs !!!😡

Didn't have food but it did look good

Great place to sit back and relax. Enjoy some food and a drink.

AWFUL… had barely anything off the menu we got up and walked out

do not even bother coming here if you have any dietary requirements ! absolutely abysmal service & little to no options for vegans / vegetarians or even allergies + on top of that got served the tiniest bowl of chips that were ice cold and rock hard (was the only vegan friendly option when i went)

Food was good. Th staff was very helpful.

Have visited the Penwig many times over the last few years, staff always welcoming and friendly, food always excellent and a great range of beers, spirits etc etc. My wife and her mother have also stayed at the hotel for a few nights and the accommodation was excellent. We last visited last Saturday, 4 adults and 2 children, all selected different meals from the menu and all were just perfect. We have also visited last October on a bleak, cold, rainy evening, after our meal we sat outside (we are smokers), our outside table was undercover and there were outside heaters, snug as bugs. We will just keep going back as we love it.

Monday 19/8/2024 Awful meal the mixed grill had an egg on it that you could use as a frisby it was so hard and brown and the steak was inedible raw and chewy. The chicken burger came in a bun with fried chicken and brown lettuce, we complained and they brought it back the same! You would not serve this food to your dog! Won’t be returning awful service and as far as the food is concerned the chef needs sacking!

Food OK staff OK one exemption we wher served by the manager and he was on the phone so could not be bothered

Very helpful, found us a table and also I left my glasses which they are posting on to me

Pub-style restaurant with TVs everywhere and the sound is too loud to eat. But a good atmosphere. The meal is good, but nothing more. On the other hand, lack of cleanliness, sticky tables, dirty menu cards, dirty floor with salad on the floor when we arrived. Some regulars come and drink several beers while slumping with their feet on the table and no one says anything. And, finally, we let the dogs in and some allow themselves to sit them on the table (yes!), so it can't be very clean. In Wales the dog is king, he goes everywhere and as a result there is a big hygiene problem.

Food was of a very good quality however due to the service of the bald man behind the bar who seemed to be in a rather horrid mood it made our family feel rather unwelcome.

Wetherspoons type food and cleanliness but with much higher drinks prices.

It's ok. At best. Pub. Grub not done great. Slowwww service. If you need to eat with kids in this area there's not a lot of choice really.

Love this place. Perfect base for our break every year. Came for food - perfect. Great price.

Pop in for breakfast on Sunday the staff are lovely and the prices are reasonable to and quick with service the views are amazing when sitting out side on a sunny morning would recommend it to anyone 😊

Friendly staff. Good food. Stunning view. Where else could you watch dolphins whilst eating breakfast.

This place delete bad reviews so thought it only right to leave another. Due to the small bald chap with a terrible attitude they missed out on a extended family of 7 who abruptly finished their drinks and left to go elsewhere for dinner. Had been before bit sadly won't be visiting again and didn't for the duration of our weeks stay

Good food, plenty of atmosphere Enjoyed very much

The food was not cooked and no one was interested in what we dsaid.

Just Stopped for a pint and bite to eat (homemade lemon drizzle cake), almost stopped for too long. Friendly staff and locals! Nice views too.

What a shame. I don't like leaving negative reviews, but this place is a shambles. An hour and a half to get our food on a relatively quiet Sunday with only half the tables taken... and only then because we chased it. We were not told they were running behind or we'd have eaten in one of the many other places in town. Food was average at best and not worth the wait, no apology, no offer to make up for the wait. I advise going elsewhere

We stayed in the accommodation for two nights, as well as taking food (once for dinner, once for breakfast), and drinks. From check in to check out, a super friendly team looked after us at every interaction. Room was clean, tidy and exactly what we were after. Food was all served a reasonable time after ordering, all hot, and no complaints at all. Drink choices were plenty varied, and what we had was well served (cold, fizzy etc. where you'd expect them to be).

Friendly staff and customers. Food excellent.

Excellent service provided by Stuart and Mandy, but the pub was packed and there was not enough staff on to cope. Stuart and Mandy worked so hard to try to accommodate everything that was thrown at them. I feel that more staff should have been on because you could see how stressed the staff were even though they were managing to cope, just about. We are regulars in this pub and would suggest with the current promotion that is in place and the added foot volume more staff are in place.

Nice atmosphere overlooking the sea

Nice place,food took a little long as didn't tell us no curry left till we had been waiting 20 mins. That aside it was busy and food was fine.

Came for food and stayed to watch the Euros... Colin (the main man) quickly rejigged our reservations so we could stay put on the same table with a good view of the tele! Plenty to choose from on the menu, including some specials. Good veggie options including veggie burger and cauliflower kebab. Brains cask beers (SA Gold, SA and Rev James) all available, reasonably priced, well kept and tasty. Friendly staff team. Great views of Newquay harbour and ideal dolphin spotting.

excellent friendly service, we always make sure we visit when we holiday near by, and after this weekend will definitely be back later in the year.

Nice food and beer. Good view of newquay beach

Went here Wednesday and Thursday while visiting the area. The staff are fantastic. there is one man who was really great but didn't catch his name. The food was so nice that we had to return again the next day. Had curry night on the Wednesday and steak night on Thursday, and the food was really nice best I've had in a very long time. The price of the food is fantastic would have took photos but looked to good to wait 😂Plus, when you sit outside looking over the sea, it is so beautiful this place is in the best spot, this is the best place to eat in this area.

Lovely place to enjoy a meal and take in the sea front view. Fast service and pet friendly. Many screens to enjoy the sport.

A room with an awesome sea view. No balcony but that was no problem as it was cold! The bed was comfortable, the window large enough to sit on and plenty of teas and coffees. Only minor thing was the tiny shower cubicle, wouldn’t stop us returning. The location is fantastic, close to the beach and centre of town. Breakfast was generous and set us up well for the day.

Perfect location . Best place to sit and have a drink overlooking bay . Nice modern room (room 4 ) seaview.Comfy bed but NO pillow protectors , i slept on my towel over pillow . Must get pillow protectors though asked cleaner for them and was told its Marstons policy to not use them . Never been anywhere before that dont have all bedding protectors. Bathroom though very dirty .Mould on ceiling above shower just needs a wipe , dirty gungy extractor fan , rusty slime on soap dispenser over sink . Black smudge on shower skirting board , thick dust ontop of sink light .All just needs washing . Unscrew bathroom light and get all black bits out .Would of been nice to have cleaned before customer arrives , i saw as soon as walked in the bathroom so dont know how cleaners miss this . Very cheap thin toilet rolls. Good breakfasts .Main food ok . Lee behind bar smiley and friendly as was barman with ponytail . Bar was nice , love the touch of fairy lights but the white chairs were very black ( dirty from hands) again need washing or repainting . Dog friendly place so thats good . Would stay again if could just improve on the cleanliness of bathroom and got all bedding protectors as it has the best central location and great to sit on front having a drink watching the dolphins in the bay .

Ordered 2 steak and ale pies, when they arrived both stone cold, staff didn't appear bothered, waited 15 minutes for replacement meals, the pastry was so over cooked it was like cardboard and the steak was practically non existent, the gravy was like water not even offered a complimentary drink, how difficult is to heat a pie 🙄

Fabulous spot, food good, service with a smile what more do you want

Amazing room with stunning views. Lovely pub beneath and very central. Wish we had stayed longer

Good beers and lovely food, although they could do with a fixed bar staff member as there times food (obviously) took preference. Nice and clean throughout, specials were offered without prompt and staff took time with us . Thank you v much

I'm an old school pub man... This is a great pub but it's sad to see the coffee machine 10 times busier than the pumps... Nice pint of Rev...

Good local pub, decent selection of typical pub meals. Prices are reasonable and service is friendly. Nice outdoor terrace overlooking the bay

Great pub with rooms. Room 1 is at the back but you still get a bit of a sea view. Shower is a bit tight if your a lump like me. The staff are really friendly and service is spot on. Special mention to Colin and his loud shirts, who is the cellar man and his beer is perfect. Would deffo stay here again in this beautiful part of Wales. Oh yeah also got to see dolphins from the harbour wall

Nice clean pub with excellent views and great atmosphere.

It's ok. Very popular as it is right on the harbour front.

My sister and I had a lovely week in New Quay at the beginning of May. We spent many a happy hour on the terrace drinking cider and talking to the locals and holiday makers. We will be back next year to do it all again

We had room number 7, it was very spacious, bright and a view to Die for, excellent room, staff were very helpful.

super fast service, friendly faces and and amazing tasting food for a good price

Each visit, it is the Staff that make this place and the reason for rebooking time after time, they go above and beyond. Even at busy times they try their hardest to make everyone's visit a welcome one. Three to mention Dawn, Stewart and Colin go a step beyond what is asked of them you are all brilliant 👏 😀 👍

We were quite impressed with our location and stay. It's on the beach and in the heart of the community. It was perfect.

After years of loyalty and frequenting The Penwig, this will be the last time. Waited an age to be served and when it did arrive, shocking for the price. You could always rely on a decent bit of food in The Penwig but that has changed drastically. Ordered the Hunters Chicken, an old piece of bacon, burnt cheese and a piece of chicken the size of a baby's foot. Throw in the fact the chips weren't cooked properly and there you have a shocking meal. To then be asked from the barman shouting across "everything ok" not really appropriate to shout back "absolutely not" in front of other customers. The staff seemed to be more interested in providing greater to service to their colleague on the table next to us. When we are back in New Quay, it will be a chippy and a 4 pack on the beach.

Nice meal at a good price especially the daily deals Monday to Thursday.

Cant fault the service provided, Room was excellent value with a great view, additionally a good meal and service.

Very expensive pepsi max for the size of the glasses. The lunch menu fish and chips was very small. The menu said smaller portion but this was smaller than a child's size meal, not many chips either.

Only had a coffee when we visited and sat outside but service was efficient and friendly

Good value a large cooked breakfast with a hot drink for £9.45! Really good coffee as well!

Excellent range and quality of meals. Staff extremely friendly and accommodating of requests

Good but not exceptional. The food and service were both good, but nothing special. Typical pub grub. Prices were reasonable. The atmosphere was pleasant and there is a lovely view of the sea and harbour. I would definitely visit again when in New Quay

we received a very friendly welcome from Colin. Our room was very good and very good value for money. Dinner and breakfast were good and the team looked after us very well.

This is a charming hotel right on the waterfront. My room above the pub had spectacular views. The room was well-appointed and the shower was great. We had both dinner and breakfast in the pub and both were excellent. Vegan options are available. And the staff was most accommodating and friendly. Highly recommend.

Fish was excellent. Was disappointed that the daily special offers were not advertised on the table. When I asked about this the member of staff said that the cards were on the windowsill . If i didn’t know that I could get a discount on my pie I don’t think it would of been offered..

Lovely food & staff. Made to feel really welcome. Dog friendly !

Wonderful food with a beautiful view. Staff were friendly and very helpful. We will be back!

Excellent food and Service. Staff were friendly despite being incredibly busy.

Brilliant position. Family room great. Reasonable price. Bathroom adequate but tired. Would definitely stay again.

Fabulous location with the most gorgeous view. Friendly staff and great food. Very good value for money with the added bonus of being dog friendly

Service was great but food was poor and basic, no burger sauce, very little filling, burger roll was just a plain bread roll not burger roll, very basic .

Food was lovely. Compliments to the chefs. Lovely service. Very friendly. Clean and will definitely be returning. I liked how you can see into the kitchen and see how clean it is and the chrfs are polite, clean and friendly. Bar staff are lovely.

Place seemed really nice and had a warm and welcoming service. Only ended up having drinks as the extractor fan was broken so was unable to make food which was disappointing as we were all hungry but understandable that these things happen.

Excellent meal, nice venue, good views over the water, nice staff and good ambiance

Lovely place as we were able to take the dog in to eat out of the wind.