Hotel du Vin Exeter in Exeter

I stayed at Hotel du Vin, Exeter for 4 nights in July 2023. Generally very good service. Parking is very tight at this establishment so parking spaces must be booked and paid for in advance of your stay at £15 per night. When I arrived, there was a sign with my name on it so I parked there and didn't use the car for the rest of my stay. Reception were very helpful on arrival and answered any questions I had. I had a Cosy Room at the back of the hotel which I was disappointed about as it was very small and cramped and you could still hear the traffic noise from round the corner. Breakfast in the Bistro was great. Very helpful staff. Lots of choice from the Country Table and Hot Breakfast choices. All staff were welcoming and knowledgeable regarding the menu, but at £19.95 per head this was not worth it but I had the free breakfast every day as part of my booking. The indoor/outdoor swimming pool was great. The indoor part had water jets, so a bit like a jacuzzi then the outdoor part, through the wall, was deep enough to swim in. This area also had a nice changing room with showers and lockers. BUT my real gripe was the cleaning of the rooms. I am a cleaner myself so I do understand. I thought there were some marks on the bathroom shelf so I spoke to an older lady about it and she came back to me and informed me something hot had been left on the side so these were probably burn marks. But unfortunately when it came to the bathroom sink drain hole, this was really dirty. This really is not acceptable for an establishment that charges these prices. I called into my room one day to find a young girl tidying up. She just grunted at me when I said hello. No conversation whatsoever. Despite these annoyances, I will be back as I enjoyed my stay and the bed was particularly comfortable and the hotel is centrally located in Exeter. UPDATE This is much improved on last year. This year I paid more for a larger room which was much more suited to the purpose. It overlooked the garden, had a huge bed with plenty of room round it. The cleaning was also much improved. I would always book a Classic Room in the future. It made all the difference. Also, the room was situated at the end of the building, so you didn't hear anyone snoring or banging about. PLEASE NOTE the parking is now £20.

Romantic classy hotel in the heart of Exeter

Went to bistro for tasting menu. Quality of food and quantity of alcohol provided for £60 per person was good value for money. We all enjoyed it and would go there again.

Very nice hotel. From the outside this Hotel looks a bit drab. But inside it's lovely. Great restaurant, really nice food. The gardens and spa treatments were brilliant. I can't comment on the rooms as we had a spa day package, including a 2 course lunch. We all enjoyed our time at the hotel spa and restaurant. We couldn't get parking at the hotel, so unfortunately all spent quite alot on parking in car parks. Be sure to work out parking arrangements before arrival, as every parking space in the hotel car park was reserved.

Hotel is lovely and the staff are 5 ⭐️, food was exceptional and I just loved relaxing in the pool post work. Only reason knocking off a star for the room was the tap cover in the bath broken/missing and the wall mirror that lit up had all nasty colour behind it showing through all yellow and manky, just not up to standard.

Great hotel for an overnight stopover. Very attentive staff and great food and cocktails. Will be back to try the spa. Very small room even though I'd upgraded and a king bed is 5ft which is really a queen bed.

Someone knocked my bicycle making it unridable. Toby at reception very kindly grabbed some tools and got it functional again so I could be back on my way. He was kind and helpful and I am extremely grateful!

I took my mum here for a birthday treat. We went to the spa, had dinner and breakfast as well as staying in the hotel. Gorgeous hotel, lovely food and amazing spa, the staff were all lovely. Especially Micheal the waiter, he had a great sense of humour, was very on it and really made our trip. Give this man a raise!! 😂

Hotel provided private dining for a family group of 10 following a small & intimate wedding. Hotel team was all very supportive and attentive enough, but never in the way. Food was very good, satisfied all across 3 generations. The bar staff were overstretched at times, with another (big) wedding party in the bar at the same time.

I went with some friends to experience the day spa retreat. I had a full-body massage, which was okay. Unfortunately, the massage rooms are not very spacious and too bright. The masseuse had limited space to move and massage the other side, causing disruption as she squeezed from one side to another, brushing against the massage bed. This made it challenging for me to fully relax. Additionally, I could hear conversations from the beauty therapists at the reception desk in my room. While the restaurant's decor is beautiful, the lunch service was extremely slow, and the food was average. On a positive note, I enjoyed the heated pool and my friends and I had lots of fun. Despite the mentioned issues, I had a good time. Overall, my experience was not unpleasant.

Hotel Du Vin Spa in the middle of Exeter is a wonderful discovery. It's the perfect place for hardworking women/mums to treat themselves after a long tiring week. I booked a back, neck and shoulder massage with Nathalie, and she was fantastic. She was skilled, polite, and made sure I felt comfortable throughout. Nathalie played relaxing music, warmed the oil before applying it, and gave a thorough massage. The manager, Amy, was also very friendly and professional. I'll definitely be coming back for more.

Treatment is Spa was really good but the changing rooms need some love. Cleaner in there was unphased by it Had to stand on a tiny corner of floor otherwise you got soaked. Was like that from 930 until 1pm so plenty of time for it to be sorted

Stayed at Hotel du Vin in Exeter for a few nights. The building is absolutely beautiful and the interior of the hotel is matching the exterior and the character of the historic building. The room was a junior suite and it was spacious and luxurious . There were bottles of water and sweet treats complimentary in the room as well as bath robes and slippers. In general the room was clean bit there were a few bits like cobwebs and dust around which is acceptable. The only major issue about the room was that the shower gel wasn't topped up in the walk in shower. Had to go downstairs to the reception to ask for more to receive a big bottle of a refill shower gel and then instructed by the receptionist to return when I am done. Which was a bit odd considering we had just arrived. The bed in the room was a good size and very comfortable. There is free access to the swimming pool which was really nice and not busy at all. The pool area provides changing rooms, bath robes and showers, nice touch. Overall the stay was pleasant and definitely will be back in future.