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4.3

Based on 532 opinions finded in 1 websites

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Nº 278 in 703 in Cambridge

Score
OpinionsNoteGoogle5324.3

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Very good location and comfortable room. However, the service at the restaurant leaves much room for improvement. The waiters are students with basic building and one day there was no bread, another there was no butter, another there was no gas and the kitchen could not work, etc... the service was just unprofessional. I will never lodge in this hotel again. Besides, it is very expensive for what you get.

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Jose Manuel Ruiz . 2024-10-31

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Chicken liver Parfait in the Bistro was very good. Staff were very nice. Habiba and Kaplana are great on reception.

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Morgan Carter . 2024-10-30

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Incredible dinner menu at the Bistro, French cuisine and the menu designed by chef Mat Powell, there are different menu options, the curried parish soup, chicken liver parfait, schnitzel with chicken or halloumini, fillet of sea bass and most amazing one is the Gnocchiala Parisenne, wonderful service and the ambience is great. Will recommend Bistro highly.

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Kalpana meher . 2024-10-30

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While I only came for dinner, I can say that the service is excellent and knowledgeable as well as polite. The food also was incredible alongside an excellent array of wines.

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Kate Reamsnyder . 2024-10-28

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Delicious food and service was very good and accommodating. Attila gave excellent recommendations and was attentive throughout.

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Elliott Holmes . 2024-10-01

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Group dinner at the HDV - absolutely delicious. Our server Attila was excellent - attentive and friendly. The food was delicious and absolutely nothing to be negative about. Would not hesitate to recommend.

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Exams Team . 2024-09-30

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Best hotel because of best staffs kalpana very helpful :)

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Mushall Khan . 2024-09-29

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The food was absolutely delicious, and our service by Attila equally as nice and helpful. We had a marvelous evening!

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Lucille Jahn . 2024-09-28

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Stay in this medieval hospital and drench yourself in history.

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Steve Guzman . 2024-09-27

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Me and my partner had a wonderful time; the are welcoming and friendly which made us feel so comfortable and we will be back for sure !!!

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Tamzin Atkinson . 2024-09-25

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Really great afternoon tea for my birthday - came for the fancy little desserts and we were not disappointed. The sandwiches and tea were also creative in the best way :) Thanks!

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Polina Sevastyanova . 2024-09-24

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Great location, very nicely decorated. Wine cellar and bar area are really cool. Room was a bit warm and AC didn't seem to work too well but it was quite hot outside so. There's no parking available on this location, but they do have an agreement with a nearby hotel for parking.

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Benjamin Andres Acevedo . 2024-09-01

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The restaurant service is excellent, NOELIA serves breakfast very friendly, efficient and fast. It's cute. Recommendable.

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Leticia Orozco Lozano . 2024-08-01

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Room was OK, with exceptions noted below. Within easy walking distance of the Colleges and river

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Bob Daniels . 2024-07-30

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Used this venue to host meetings for two days. The venue is nice if a little cramped. The service was fine on the first day, but fell down on the second day, seemingly due to a staff shortage. Multiple beverage orders were taken and then not delivered, to the point that we were told just to go get the order ourselves from the machine in the restaurant

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Daniel Goodacre . 2024-07-30

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We had an amazing lunch in the bistro, I really recommend it to everyone. We liked the athmosphere and the service very much. If I have to describe our overall experience in three words: quality, quality, quality. We were especially amazed by the beautiful flowers outside which made the athmosphere even better. I’ve read that this hotel is classically French and undeniably British and I absolutely agree. To sum up in my opinion it is worth to visit this hotel and its bistro, because it gave us a special treatment. Thank you for the staff.

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Liliána Vass . 2024-07-22

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I've spent a lovely time at Hotel du Vin. The quality of the food was incredible and I enjoyed eating the special dishes although I'm a picky person. The atmosphere was fabulous and the style of the hotel is inimitable. I recommend it to everyone!!

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Emőke Szendrei . 2024-07-22

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We had a fantastic lunch here! The food was a truly excellent example of French cuisine! Cooked to perfection and the staff was all lovely and thoroughly looked after us. Special shout out to Attila for the excellent service! You won’t be disappointed!

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Kostas Koukoravas . 2024-07-21

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Excellent food, drinks and service. The atmosphere is great, fancy but still very comfortable. 5/5 - highly recommended.

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David Bonnefoux . 2024-07-20

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Had the absolute best experience dining in the bistro, the food was incredible and the service was amazing. Highly recommend the ribeye steak for lunch, and the poire belle hélène sundae and blood orange & rhubarb trifle make great desserts to share. The interior of the bistro was also very elegant. Thank you to AhiLa our server, he gave amazing recommendations and specially plated our food. When he saw that we were taking photos, he even prepared tables outside for us and gave us free drinks to have our desserts at. This was definitely one of the best meals we’ve had in Cambridge, we will absolutely be returning to try their afternoon tea and bar.

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Jane Ling . 2024-07-17

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Kelle and Martina, together with the rest of the Hotel du Vin staff made my husband’s special celebration at the end of June such a wonderful occasion. All of our guests commented on the privacy and ambiance of the terrace where everyone had time to gather, chat and share pre-dinner drinks, but also on the wonderful intimacy and comfort of the Library. The food and service were excellent throughout, with all of our guests needs met. As one of the coeliacs in our party, I was very appreciative of the gluten free menu options we were able to choose from as we built the menu for our guests. We hope our table moving between courses wasn’t a complete nightmare for the team, and really appreciate their perseverance, as for us it added a wonderful dimension to an already fantastic evening. Thank you too for keeping our son’s appearance from overseas a secret from my husband, his arrival was a very special moment. Emma

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Andrew Cotton . 2024-07-16

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Perfect,perfect,perfect. I booked Hotel du Vin as a surprise for my wife's birthday. We arrived 2 hours early for check in to find our suite was available which was a big bonus and got the day started very well. The reception team were superb and made the check-in process smooth. We were then shown to our amazing room which ticked all the boxes for the wife. Very classy decor with the most comfy of beds & pillows with a downstairs separate bathroom. We were half board so also had the pleasure of dining in the bistro where we again found superb staff and we both loved the decor inside the bistro. With amazing food and the best service possible in some of the nicest settings we have eaten in we both have nothing but high praise and want to send a big thank you to everyone at Hotel du vin in Cambridge. Bravo!

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Alan Boswell . 2024-07-16

MORE AT Google

I recently stayed at Hotel Du Vin for the first time, and it was an excellent experience. Special thanks to Kai for the drink voucher, which added a lovely touch to our evening. The stay was fantastic, breakfast delicious and I would return in the future.

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Ruan Carlo Gonçalves . 2024-07-16

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Attila in the bistro was very kind. A colleague arrived in the restaurant later than me so our meals came at different times. Attila sent me a complimentary desert so I wouldn't feel left out, it was a nice gesture.

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Felicity Lush . 2024-07-16

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Amazing stay and pleasant staff, Kalpana at the reception and Attila at the restaurant was so helpful through our stay. Wonderful people makes us come back. My mother was especially impressed with Kalpanas service and she helped moving rooms and making sure she is comfortable and checking if we are ok. Amazing staffs you have got. Its centre of Cambridge heart and our next visit we will book here only.

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carlos Raposo . 2024-07-15

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Had a fabulous afternoon tea at hotel du vin! Delicious sandwiches, scones and cakes, and the service was brilliant. Amara and Attila were very attentive and friendly, we will definitely be back!

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Hanna Wikstrom . 2024-07-15

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I came here as a mystery guest, warm greetings from Kalpana at the reception and was guided to bar, Dario the bartender was amazing with absolute fantastic service and delivered us super tasty cocktails (Mojitos and daiquiris😋.) The ambience is great and it was clean and tidy, followed by Attila the Bistro Manager was amazing and great asset to the team. I will recommend my friends to the bar.

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Sandra Checa . 2024-07-15

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Very enjoyable one night stay. Room was very comfortable with excellent shower. Breakfast was also excellent. Special mention to CSilla who made me very welcome and for accommodating request for early check-in. A very enjoyable stay.

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Mark Frewin . 2024-07-14

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I came in as a mystery guest to this Bistro to try few drinks and the experience was wonderfull. I had The Pina Colada and strawberry splitz, the drinks were perfectly on time and wonderfully made. The ambience was amazing and the service was great. The bartender was kind enough to offer me snacks along with the drinks. Atilla the manager is lovely and a great addition to their team. Kalpana and Scilla the managers at reception were so kind and gentle throughout my time at the Bistro. I'd recommend this place for anyone who's looking to have a drink in a cosy cool pub.

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Raymond Raj Bob . 2024-07-14

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Had the best lunch experience! The food was great and the staff, especially Atilla, was particularly attentive and helped us find the perfect dessert! Would recommend 💯💯

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Aramish Fatima . 2024-07-13

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One of the best brunches I've ever had in Cambridge -- I am still thinking about the sautéed mushrooms and creme brûlée. Our table by the window was so lovely and I especially appreciated the service by Attila, who went above and beyond to make sure we were taken care of. He was friendly and helpful and even helped accommodate some of our more particular requests. I wish I could award beyond five stars just for that! I hope to come back soon!

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Margaret Elizabeth Shriber . 2024-07-13

MORE AT Google

Beautiful hotel with great customer service. Csilla who greeted us on reception was incredible. Helpful and professional.

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Hannah Jones . 2024-05-01

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The hotel is perfectly located. I particularly enjoyed the evening meal. The diner menu was great and tasty, the staff were lovely as well. I will come back for sure :)

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Ghislain Ganache . 2024-04-28

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Thanks you for the hospitality. It is very high standard. I love the restaurant, the breakfast and dinner were brilliant!!

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雷伊 . 2024-04-28

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Thank you Amara for looking after our celebration event so well - nothing was too much trouble - and the canapés and champagne perfect

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Sue . 2024-04-23

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Great service, beautiful rooms. Looking forward to my next stay

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Anthony Fox-Davies . 2024-04-21

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We had a wonderful stay at Hotel du Vin. Great location and easy to walk everywhere. The service at the front desk was fantastic - I didn’t get her name I am sorry. She was extremely helpful and friendly. The bed was very comfortable and very good block out blinds. Would definitely recommend and look forward to staying again!

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Simone Sykes . 2024-04-18

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Stayed one night mid week and it was very much fit for purpose. Nice room, good bed and clean bathroom. I think their name was Amara at breakfast. Very kind and welcoming first thing in the morning. Good breakfast though the "continental" side could have had some simple ham and/or cheese!

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Guillaume Noury . 2024-04-18

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Popped in for a night as working in the area. Room was very nice and meal was lovely. Attila takes great care of you during dining experience. Would happily visit again.

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Sniped . 2024-04-14

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We held a business dinner for 14 people in the Lombard room and the service was excellent. Special thanks to Attila! The room was beautiful and the food and wine were excellent. Definitely recommend.

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Cliona MacSweeney . 2024-04-11

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We had a really nice business dinner in a private room. The location is really nice with a traditional British look and feel. The service was superb. I arrived late from the airport and the staff did a great job in still providing me an excellent meal. Thank you.

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Klaus Peter Kammerer . 2024-04-10

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Very large bathroom and comfy room, but the best part was the Chateaubriand.

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Alexander Niazi . 2024-04-08

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I had a delightful stay at Hotel du Vin Cambridge - 3 nights. The welcome on arrival by Kai was warm, friendly and helpful. He continued to provide great service during my stay. My room was lovely - very stylish. Gr eat shower! The only negative thing I can say is that there was only one power socket I could use for phone charging , hairdryer etc and to use that I had to unplug a lamp - this was not ideal. I enjoyed two dinners and three breakfasts all of which were great - although there seemed to be some difficulties on my last breakfast Noella did a sterling job covering a role that was not hers. Location is fantastic . I hope to return.

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Vivienne Adams . 2024-04-06

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Not a very good experience considering the price. Good things: quite centrally located, nice l'occitaine cosmetics in the bathroom, staff very friendly and nice aesthetic. Bad things: we had a drink in the bar in the evening and some very drunk people came in, kicking off at each other and swearing at each other and also became violent. The staff did nothing except suggest they leave. This went on for over half an hour, they were very aggressive, very loud, and it was really not ok that they didn't get removed from the place. The room we had was noisy, not a lot of soundproofing, could hear everything in the corridor, headboard loose so every time you move it hits the wall, pillows went totally flat overnight so woke up with a very sore back, room very very hot and loud AC if you're a light sleeper. Also the mattress is not supportive, it dips and you feel pulled towards the heavier person. Bathroom temp not controllable, tried to switch the radiator off but a lot of water started coming out! Curtains let the light in at the side and the wardrobe light contacts were broken so wardrobe light on all night. There was also a loud background noise of ventilators or something all night. Wouldn't stay again.

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Stephanie Walker . 2024-04-06

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We had a lovely lunch at the Bistro - only issue was the portions were too big for us!

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Kerry Louise . 2024-03-30

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Went for lunch at Hotel Du Vin Cambridge and upon walking into the Bistro there was 1 person on the floor currently serving someone else and I felt ignored for about 3 or 4 minutes I just stood there. Service eventually arrived. Service itself was good. I was served by Amara who seemed to be doing all the floor service. Service was quick and efficient and I came in as a solo for lunch and her service was great. Food was nothing amazing but I was just having the mushroom risotto, not because I'm vegan but because it sounded really nice! It was nothing to write home about, but filling and that was a good thing. Quick in and out lunch but if felt like Amara was run off her feet with no other lunch cover.

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Sprig Narracott . 2024-03-25

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The team put together a great private dining experience for 17 in the Lombard room. It looked perfect and the food was excellent. The team were very mindful of our specific requests and everything was seamless. The only minor issue was that the room was very warm. But better that than cold! Thank you so much on behalf of Cambridge&.

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Harriet Fear2 . 2024-03-25

MORE AT Google

Staff are all really friendly and helpful at the HdV and go out of their make to make your stay comfortable and enjoyable. The location is really handy for the City Centre, Colleges, shopping and theatres. The hotel feels like it needs a bit of a freshen up, carpets a bit thread bare and paint colour definitely 10-15 years out of date. Room facilities good and beds comfortable, we had an issue with not having a tv remote but this was partially resolved quite quickly. The breakfast offering was broad with a good selection of continental and cooked offerings. We ate dinner in the bistro and the ribeye steaks were perfectly cooked and really tasty. Would return for the central location and excellent service from the staff. Hotel and rooms just need a bit of a freshen up!

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Jon McGowan . 2024-03-11

MORE AT Google

Very nice service and delicious food.

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olivier belis . 2024-03-10

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Such a nice place for a drink and goid food! Mohamed was so friendly and professional. He guided us through the selection of wines and he picked for us the perfect one. We will definitely be back.

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Rebeca E . 2024-03-09

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Alleyway was a bit small, but the rooms were spacious. In the heart of University of Cambridge area

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OIavina H . 2024-03-09

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We really enjoyed our stay. Rooms were comfortable and clean. Staff was incredibly kind and helpful - particularly Musalina

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Lacy Martin . 2024-03-01

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Outstanding lunch & service! Highly recommend!

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Richard Clogg . 2024-02-26

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Du vin was a wonderful. Had a great drink in the bar downstairs, and Musalina at the reception was extremely efficient at checking me in. Definitely recommend for a short stay in Cambridge.

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Huaizhi Chen . 2024-02-26

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We stayed at Hotel Du Vin - Cambridge last Sunday for my husband's 60th birthday and what a treat! The staff were attentive responding well to questions and requests. The room was beautifully decorated, clean and well stocked of essentials that are complimentary and access to a mini bar with clear pricing if you wanted wine, beer soft drinks or snacks. We had booked a taster menu, with 5 courses and wine that compliments the different courses. All the Bistro staff were attentive without crowding, Peter especially made our experience by explaining the choices of wine and why they were chosen before leaving us the enjoy each course. After the meal we spent some time in the bar area where again the staff created a welcoming and relaxed environment, making suggestions of drinks when asked again showing strong knowledge of what they can offer to complete your evening including an interesting selection of cocktails. In the morning the breakfast was delicious. Thank you for such a fantastic experience, we will definitely be back again!!!! Well done The Cambridge Team.

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Nikki Pearman . 2024-02-15

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Spent 3 nights here at the end of January, we enjoyed our stay, just a couple of small things let it down, found a bedside light not working and a pair of shoes in the wardrobe belonging to the guests before us. There were plenty of coffee and tea choices , but only 4 little milk cartons, had to ask for extra milk twice during our stay . The staff here are good and very friendly, especially Dario and Nieve in the bar

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Ian L . 2024-02-13

MORE AT Google

We went for a family brunch this morning. The food was delicious and they were very flexible when I ordered slightly off menu. I’ve stopped short of giving a full 5 stars because of the service. In spite of booking ahead there was no table laid up for us when we arrived and we waited whilst they cleared & wiped down the table we selected. They started to clear away the buffet as well as the dishes on our table whilst we were still eating and it left us with the feeling that they were in a hurry for us to leave. Apart from that, the cooked breakfast and French toast were delicious ☺️

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Lysandra Sinclaire-Harding . 2024-02-11

MORE AT Google

This hotel is a charming place, full of history and a touch of high class amenities. The bedding is just amazing! The premises are old but that is what it gives it the charm. The bath amenities are from L'Occitane brand! The breakfast is served a la carte next door, in the bistro and it is really good, made by a jovial and wonderful Romanian chef.

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Ada Terea . 2024-02-03

MORE AT Google

1 star is only for the poor website,lack of pictures ..I want to book the cinema room again but it’s not obvious on the website and the chat system is awful get business WhatsApp you need to be personable no one wants to use that terrible chat system

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Bobby Dew . 2024-02-02

MORE AT Google

This place was stunning with a perfect location

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Natali Brenko . 2024-01-31

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