Hotbox London in Croydon

Nice management, nice atmosphere, good music and nice vibes

Good customer service from Lakshmi very nice lady.

Twice my order was late by over an hour. The Just eat app said my food was delivered, but it wasn't. I phoned the restaurant. The man said the driver had just left. How was my food delivered then? It came 10 minutes later. 2nd time same thing happened. The guy said he'd speak to the driver. Had to keep phoning back. One time I was told he delivered it & maybe a house mate had it. Nobody knocked. I phoned back to say don't bother & he said the driver was 5 minutes away. He was but this was well over an hour later. Won't be using again.

Ordered 2 large cod and chips, not worth a penny, had to throw all of the food straight into the bin as they would not collect their disgusting food. Service is extremely poor. The fish arrived burnt and they had thrown in fries for burgers as opposed to chips for fish, when I called the restaurant they had said they ran out of the thick chips and had to substitute for fries without any notice! Had to go to Pond fish and chips instead to get the best food! My mistake, should’ve went there first and not trust this manky trash!

App takes money but doesn’t put the order through - tells you to call the hut and they don’t answer