Based on 58 opinions finded in 1 websites
Based on 58 opinions finded in 1 websites
Nº 802 in 1033 in Croydon
Opinions
Thought I would try Asafu on Whitehorse lane rather than order from their Brixton Hill shop where I normally go. The food wasn’t the best. The rice lacked flavour and was very mushy and didn’t have much veg in it. My mum took one mouthful and spat it out! 😩🤦🏽♀️. The beef stew was ok, but the tomatoe sauce wasn’t quite the same as their Brixton hill shop. There was a lot of oil in the gravy. I would never order from here again.. what a disappointment & waste of money! SMH
Diane Brown . 2024-04-18
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Please don't take people's money on Uber Eats When you do not have the food in stock, then you called me to let me know you don't even know how to cancel orders. I hate restaurants that do this. They take people's money and then call you to see if you want something else; If they've not got it in stock, it's absolutely disgusting service and as black people WE need to do better...it's always Jamaican and African restaurants that do this. UGH 😡
Aisha Medas . 2024-02-14
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The food used to be really nice a year ago. I don’t know if they’ve come under new management but the quality and portion size is so bad now I wouldn’t know where to start. The stew is 90% oil and 10% actual meat. The jollof was burnt, colourless and tasted horrible. And this is every time I have ordered, not just a one off. Wouldn’t recommend unless they go back to their old practices.
Darcy Blackwood . 2024-01-05
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After waiting almost two hours for my food. They gave me the wrong item. Absolutely gone down hill. Do even bother. The little girl there has no manners..she better have her documents with all that attitude
ZZ Mama . 2023-12-17
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AVOID!! bad bad customer service from the start. Two women was just standing there as I entered and didn’t greet me or anything and kept looking at me as to say I wasn’t supposed to be there. When on of the ladies decide to serve me she wasn’t even polite in the slightest. I asked if they take card she said transfer the payment which was so unprofessional and when I asked if any cash point around she rudely said I don’t know. When I decided to do the transfer, which I shouldn’t have tbh, she left and the other women served me. When I confirmed all done she try say let me see before to know if you done it. So rude I will never use my money here again!!!
AGIA . 2023-07-02
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The owner is a very rude man and has zero customer service skills. He makes prices up and customers can’t trust the prices that are advertised within the store as “prices change all the time and he can’t be updating the advertised menu”. I was overcharged based on what is reflected on the menu and when I queried this I was spoken to rudely and shouted at. After shouting back and defending myself I was finally given the overcharged amount and told not to come back to the shop… terrible service
Fdot Dot . 2023-03-19
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They deserve a minus rating. Do not spend a coin at this place. I have never had such a bad experience in my life - they made a mistake with the order, charged me over £30 more than he originally told me on the phone and was EXTREMELY rude when politely asked for where the discrepancy was. It’s such a shame when you want to support local black businesses and they lack customer service skills and have unnecessarily rude and foul behaviour. This place needs to be shut down. He also said the prices of the meals ‘change everyday’ and the prices they advertise are wrong.
Chev B . 2023-03-19
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Worst ever experience. The man was very rude and has no customer service experience. Charging customers at random. When you ask him a question, he becomes rude, loses his temper, shouts and asks you to leave. I wouldn't recommend his restaurant even to my worst enemy.
Christine Badi . 2023-03-19
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AVOID, AVOID AVOID! This establishment does not deserve peoples hard earned money. The owner needs to be retrained in basic customer service skills. He makes up prices on the spot, he is abusive and disrespectful to men, women and children. My order was wrong, the pricing was wrong and I was verbally attacked when I highlighted the errors. The food isn’t even worth it, the banku and tilapia wasn’t even worth the abuse. Please go and support other black owned/ Ghanaian establishments where your money is appreciated!
Simone Gen . 2023-03-19
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Verry rude I felt very disrespected horrible experience would avoid at all cost !!! Thé place is dirty hygiene is very poor it smelt really bad . If you want authentic good food and decent service where they don’t shout at you go to The asafo in Brixton hill .
Lyne Nsorom . 2023-03-12
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The guy on the phone kept shouting at me because i forgot to request receipt whiles ordering. He literally made it clear that the value of food I'm ordering is not worth them sending me a receipt via email. He was so loud and disrespectful even when he was taking my order. If there was a zero rating, they would deserve it
Emmanuel Ofosu . 2023-02-06
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Avoid, avoid, avoid. The uncle at the front is beyond rude. You try to support black businesses but behaviour like that (yelling at customers, coming from behind the counter to open the door to tell people to get out of his shop despite him being the one who got the order wrong) - is exactly why our community lacks support. If you’re really craving Ghanaian food, go to a different location or different franchise.
char johnson . 2022-12-13
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WORST EXPERIENCE EVER. Ordered on the phone for collection and when asked for a price the man told us he couldn’t give us a price. When we got their our food wasn’t made and we had to wait for 30 minutes only to be shouted at and told to leave when we asked for the price. The man is extremely rude, disrespectful and clearly doesn’t have any regard for his business. I wouldn’t recommend.
Nanayaa Zowah . 2022-12-11
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If I could score zero they would get it. Absolutely DISGUSTING man, he talks to you like a child. How dare you scream and shout at your customers because YOUR service is slow. I would love for you to try it in my face kwasia man.
Tai Tai . 2022-11-24
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Bad customer service he got mad because my order didn’t go through and I call and he dot mad I will never order food there again
Karren Ahiko . 2022-11-11
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Rude customer service. Hangs up on customers. Wrong food orders also. All round poor.
Huldah Dankwah . 2022-08-12
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The staff in this place are extremely rude, arrogant and disrespectful!!!! I called to find out what the situation was with my order (respectfully) and the coward of a man hang up the phone on me...
Sharif Robert . 2022-07-25
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The most dirty place i have been. The chef used the same gloves. The place was not suitable for food. The chairs and tables were dusty and chef was so rude
ferry bread . 2022-06-02
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Tasty Food, Yummy Fresh Shito Sauce Perfect. Beans, Chofi, Plantains! The best
Arieze Goyea . 2022-03-11
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Tasty African food. I especially like their jellof rice and turkey tails.
B “InHisImage” Amadasun . 2022-03-02
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This place has huge rats. Eat in or takeaway either way it's at your own risk. A health visitor needs to pay him a visit ASAP!
Martin Bruckshot . 2021-12-06
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Ez a fekáknsk jó. Rohadt koszos hely.
Ádámkovics Tibor . 2021-11-11
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Nice meal. Their waakye is very nice. Very kind lady who served me
bis mark . 2021-09-07
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Used to be good but what happened. I ordered from Uber Eats. The soup arrived cold and there was not enough meat. Really disappointed.
Saz Taylor . 2021-03-24
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Great Ghanaian dishes definitely worth it.
Charles Lefournour . 2020-10-20
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Food has always been top notch 👌🏿, they can be very busy on certain days so if delivery is late,its for a reason.
Chukwunyelu Alagbu . 2020-08-21
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Nice food 👍 very tasty well done Asafo
Abda rainbow Carr . 2020-04-11
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Fantastic food, really loved it.
Julian Gant . 2020-03-09
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Very friendly woman great food a new favourite place to eat can't wait to try the fried fish next time.
alister gregson . 2020-01-23
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👌👏👏👏This food is some of the best I've eaten in a restaurant takeaway place.😀Well done! 👍👍👍I had the chargrilled tilapia, and tried a few other dishes on the side and am very pleased. ✅✅✅✅✅
Ciprian Gherghescu . 2019-11-28
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Good food, great taste. Very good customer Service.
job agyeman . 2019-08-30
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If you are looking for real authentic Ghanaian food, this is the best. The taste is second to none. They now have two locations, one on Brixton and the other Croydon. The seating is limited though ABC wait times can be long but which African plays offers fast food lol.
Ziona Donkor . 2019-08-30
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Locally global spot with the West African flavor
Emmanuel Obi . 2019-08-21
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Great food. Best Jollof this side of the river
samuel agyemang . 2019-07-08
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Very polite and friendly staff. Very good quality food. Large portions.
Abisola Idowu . 2019-05-26
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Absolutely amazing food. Would recommend to anyone. Maybe an expansion to increase the seating area.
mega prime optimustron . 2019-04-20
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Really good food, but slow service
Ifeoma Aikens . 2019-02-20
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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91 Opinions
Twice my order was late by over an hour. The Just eat app said my food was delivered, but it wasn't. I phoned the restaurant. The man said the driver had just left. How was my food delivered then? It came 10 minutes later. 2nd time same thing happened. The guy said he'd speak to the driver. Had to keep phoning back. One time I was told he delivered it & maybe a house mate had it. Nobody knocked. I phoned back to say don't bother & he said the driver was 5 minutes away. He was but this was well over an hour later. Won't be using again.