Hot Wok Trading in Cornwall, Isles of Scilly

The food was OK. Nothing special. The wait, however, was shocking! Was told it was going to be 90 minutes, but when we got there, I was told it wouldn't be ready for a further 20 minutes. Not a massive order, £50 worth. The miserable woman behind the counter appeared to not have any customer skills and didn't offer any apology for the slow service. There are much better Chinese takeaways nearby, so unfortunately, we'll vote with our feet, and they've lost a local customer.

Good old fashioned Chinese Takeaway staff polite, very reasonable price food was brilliant hot fresh and very tasty, no long wait not sure why the previous low scores we could not fault it at all hightly recommended

Very nice food and reasonable prices recommended

Really yummy chicken balls the sweet and sour sauce is really nice and the server at the till was really nice and kind would go again 10/10

The food was hot and big portions just the sweet and sour was to thick plus the people were very nice 7/10

Pretty good. Food was ready on time give or take 10 mins. Quite tasty.

They didn’t serve me because I have a nut allergy as everything on the menu is cooked in sesame oil (not a nut). My friends food is now in the bin

IF YOU COME TO NEWQUAY DO NOT GO HERE. All of the food ended up in the bin as it was inedible. The chicken chow mein was in water and the noodles were hard. Satay chicken ripped of the wood before the chicken ripped apart. Cost me £20 for bin food and I’m starving. Save youself I warned you.

genuinely awful and my food has been binned. Had high hopes now doing a sprite challenge to fill my stomach. I am resorting to eating my friend for dinner and listening to kwengface. What a horrible way to end my holiday in Newquay and the holiday park. Curry sauce was sound

chicken balls were leng fam. Everything else was dusty blud. My night ended with 4 hours on the toilet. Would rather spend the day eating poo.

Not the best chinese by a long way. 40 min wait. Some of food not best quality. Lemon chicken not nice at all. Spent 48.

Very shabby service, phoned order at ten past five told it would be fifty minutes, received meal at five past seven 😡

I don't understand the negative reviews foe this place, I voted the area and found it by chance. Its a traditional English Chinese, nor frills just good food. Everything we ordered was good quality produce and piping hot. For the price, good value and quality food. I will return when I'm back in town.

Ordered four meals had to wait an hour, but they were definitely worth it, had the curries and chow mein, would definitely recommend Hot Wok Trading...Lovely food and pleasant man taking orders (even though he was run off his feet) will definitely be back ...Great Food . Thank you Hot Wok

Chinese I've been going to for years but this year I've been going quite a lot and the food and service is great every time. Ignore negative reviews, the food is spot on. I recommend satay chicken, salt pepper chips, beef chow mein (Dry) and curry sauce. Just wished they'd stay open later.👍

The food here is worth the trek, tasty, hot, crisp, fresh, good Chinese. Nice staff, value for money! The beef curry is very 👍 good!

Ight so here it is boss woman took my order very friendly was expecting a Chinese woman but hey o waited about 20 minutes for food to be ready overall food was allright I guess but one question yeah why is boss man putting macadamia nuts in my sea weed is he like a different type of Asian or something but it was still good and obviously I scanned it all le bosch I very much recommend every one that lives or goes to Newquay tries this Chinese and once again boschhhhh

Wasn't very impressed. Ordered Chicken Curry with No Veg......What did I get???? Mixed Vegetable Curry. The Crispy Aromatic duck, was just crispy skin and very little duck. We are on holiday in Kernow, when we come here again will not be using takeaway again.

Pre ordered, told 6.30 when arrived it wasn’t even ready, told it would be another 30 mins, they already had over an hour, person on the desk needs to go on a customer service course, I was also very disappointed in the food, beef was very tough, most of the food was dry, unlike other Chineses.

Lovely food friendly staff only negative took an age for food to be prepared good value 👍

Great food, great service 5*!!!!

The lady on the desk had No customer service or any life to in her like talking to a brick wall, and the food wasn’t nice, will not be returning!

Decent Chinese takeaway, we haven't used the place for a few years as we haven't been to Cornwall for a while, some reviews were not great which is totally unfair, our food was lovely and piping hot, also reasonably priced, we made a phone order which took about 15 minutes longer than expected but the lady couldn't apologize enough, no problems for us as better to wait knowing it's being cooked fresh.

The worst Chinese I have ever tasted. Rice was burnt. Chowmien bland, salt and pepper chicken don't waste your time. Couldn't even eat it. Save your money.

Das Essen war gut, aber leider mussten wir über 1 Stunde warten. Ein ganz großes Lob an den tollen jungen Mann bei der Bestellannahme. Er war so witzig, nett und freundlich!

Absolutely delicious Chinese food.

Fantastic take away Chinese food and great service.

Lovely curry sauce and chips. Excellent Chinese food. Love this place.

when i eat this food my soul asends to the heavens and i am beibg serouis i would eat this every week if i could

My favourite purveyor of Chinese food. Always top notch quality. :)

Really good everything, hot, really tasty, good value👍

I've been using this Chinese for years and never fails to be tasty, whatever we order!

Brilliant lady on reception, let my husband try first as we was on holiday

The woman there don't get the order right. The food was delicious though

Friendly. Nice food. If I have another meal as good I'd up it to 5*

Good food and reasonable prices. The staff aren't very friendly. Everything seemed like a big effort to them which was annoying.

Would not recommend tried for first time. Hot and sour soup tasteless. Honey spare ribs dry with no sauce simply poured honey over before serving and not a proper cooking sauce. Salt and pepper chips look like frozen chips no taste of salt or pepper at all bland and the few chilli’s on them no heat whatsoever on them and actually thought they were green peppers. Save your money and avoid!

Quite cheap and food is nice also

Glad we didn't read the reviews. Better than our local chinese back home and thats hard to beat. Chinese curry was so tasty.

Friendly food above average use once a week

Thought I would give this place a try due to moving nearby. Reviews are not that great but as a takeaway owner myself I can say our food was very nice, tasty and hot. They could not guarantee gluten free but.my meal was perfect and no side effects. Thanks Will be back Malcolm

Busy, a wait for food but worth it

Improved hugely from last few yrs. I always have a hot wok now, bit of wait but worth it

Worst food ever and that's saying something for me to complain stay away disgusting

I came here last week (holiday) and fancied a takeaway. This is the worst I have had. Food is appalling and tasteless. Everything I ordered from spare ribs which were tough and chewy to the Kung po chicken and egg fried rice had no seasoning at all. Don’t waste your money.

Excellent very pleased with food, phoned order then picked up on time,

Brilliant quality food really havent got a bad word to say about them

Good quality and friendly staff

I didn't like my curried beef/boiled rice that much, the rest of the family enjoyed their meal (that's why I increased it to 4 stars).

Large order cooked quickly and satisfied all

We ordered from here twice during our week in Cornwall. Amazing value for money, the lady was really friendly and the food delicious. The salt and pepper chicken balls are incredible! I wish this was our local chinese.

Quick service and blinking good food. Highly recommended.

Fresh and tasty food! Excellent customer service, the lady at the reception is very polite and helpful.

Quickly prepared and tasty food at reasonable prices, that is well packaged to keep it warm longer. Friendly staff.

Ordered from here a few times . Not the best but what makes me give one star is how rude women is on the phone. Would rather just cook my own as would turn out better anyway .

Quality for money. Very tasty! Recommended. Staff could be more friendly.

We have used this place while on holiday every year for 10 years but never again!!!! Extremely RUDE woman took our telephone order and gave me a total of £27.40 however when we get there its nearer £40 so she humiliated my son by being sarcastic and telling him we can't have all of our food if we can't afford to pay for it (I sent them with £30 in light of the price given over the phone) so so rude to a disabled 15yr old boy and to top it all off the food was as bad as that vile woman's attitude!!!!

First time we've tried this place very nice too

I ve had better service the food tasted burnt the fried rice was chewy would not buy from there again better places around

Bad Chinese, tasteless and overcooked and when we complained to the manager it just sounded like she couldn’t care less. Will never go back. Wouldn’t even really give it one star.

Food was lovely, nice staff. Fast with the order.

I quite like this Chinese takeaway their chicken is always tasty and succulent , i tend to keep with our usual chicken chowmein ,sweet and sour chicken balls which i also like as the batter is not over cooked and too crunchy like some others around Newquay.

Generous portions and always delicious. Lovely staff too. Wouldn't go anywhere else.

Great food served fresh and hot

Lovely chinese. Very helpful when ordering.

Food is great good staff and food excellent.

Waiting time was unusually long and the egg fried rice barely had any eggs in it. Congrats on the beef curry though😁

Awful, burnt recooked food, they could not find our address then apologised and said they would resend new food, it appeared that they double cooked the first order as burnt and dry ribs inedible, dried up chips inedible, spring rolls inedible just dry pastry, the rest burnt dried out reheated old food and despite the amount of money absolute disgraceful service, we will never ever use this place again, if you are thinking about spending your well earned cash here, please don't I beg you

Really nice fresh food. Lovely hot, cooked to order .Really good Chinese. Lady on the phone was a little bit toad but staff working in the kitchen busy and smiley.

Terrible! Slimy and inedible, the food was awful. Complete waste of money especially as we spent a lot to feed 8 people. We didn’t eat any of it apart from the chips, curry sauce & prawn crackers.

Quick service, good food. Could have been a bit spicier for me, but tasty all the same.

Would definitely not recommend this place. As previous reviews have said the Chicken Chow mein is not even edible - boiled chicken and gloopy. Dog ate most of our takeaway...how disappointing!

We had spent the day at the beach we were all hungry, so arrived at the Hot Wok around 7pm. I wish I'd checked the reviews as it was terrible. Ordered chicken chow mein, pork chow mein and special fried rice... The other half had the special fried rice and ate it but there was nothing special about it... No sliced meat on top like is served in every other Chinese takeaway we've been too, just fried rice with small chopped chicken and pork with a few mediocre prawns. The chow mein was the worst we've every seen or eaten. Their was a small amount of chicken and it was slimmy looking and bland, too many onions, bean sprouts, water chestnuts, a carrot slice or two and 2 slices of mushrooms then about 5 tablespoons of noodles that were tasteless. The pork chow mein was exactly the same but had a few more slices of pork but it was fat and grisly and just as bland. We had two spoon fulls and the chow meins went in the bin and had toast instead. The food came with free prawn crackers which were nice. I wouldn't recommend the hot wok unless you like bland and unappealing food and like to throw your money away. If your on holiday wait till you get home then have a take away from your favourite Chinese takeaway and if you live in Newquay I feel sorry that this is all you have, you'd be better off learning to cook your own fake away than eat the terrible food they serve at the Hot Wok.

Really nice Chinese - LOVED the salt and pepper chicken which we got free too as ordered over £30. Ordered the samr from my local since, but wasnt as good as from here! And no it didnt taste better because it was free :)

Very tasty food and quick service

Great tasty food excellent value generous portions

Wasnt very impressed with this takeaway unfortunately it lack flavour.

Very good food so I had to go back

Waited over an hour for food, couldn't get through to anyone on the phone line as it was constantly engaged- maybe install another phone line if your current system can't cope? Chicken satay skewers were so dry we couldn't bite into them- they went in the bin. My bf always orders Chow Mein when we get a Chinese and he didn't think their recipe was typical of a regular take away Chow Mien; that also went in the bin. Chicken balls with sweet and sour sauce was ok. We would have complained but knew we wouldn't get through on the phone!

Had to wait for ages the food was nasty asked for chow main got somethink else couldn't explains what it was and I won't be back rarther beans on toast

Excellent food ,fair prices. Good takeaway

Best bbq sauce I have had yet very well cooked best holiday Chinese yet

Good food and reasonable prices

I stayed half hour at Costa then 2 hours in Curry's on 19th march. Spent £2,300 over the week. 23rd I received a £60 fine for overstay. I was spending good money. Ah well people park go to hospital was the reason. Wrong system then shoppers should be warned in the shop. Should not have been fined. So you can only go to buy in one shop and get out. Am I peaved. Obviously.

Overall not good. The meals were so bland, had to add prawn crackers to them just to add some taste. Mini pancake roles were ok.

Overall good food sometime too greasy and noodles would not recommend

Food was absolutely awful! Chicken chow main looked, smelt and tasted like something the sea puked up 🤢 never eating from there again!

Please avoid at all cost ! WARNING! Me and my gf had 5 regular dishes last night and both sick today. God knows but I’m never having a Chinese again....

Order chicken balls and they were raw and tasted like prawn and had food poisoning Will not be eating here again 🤢🤢🤮🤮

Best chinese takeaway I’ve had in Newquay for years, the crab and sweet corn soup was awesome great fresh prawn crackers, first class spring rolls , everything else was of a very high standard, fresh and cooked perfectly. Will be definitely making the hot wok my go to takeaway in Newquay, As I was waiting for my food , my daughter came in to collect her meal , she rates it highly too .

Picked up a take away last night.... got home and they had managed to confuse ‘Thai style veg’ with ‘ sweet and sour king prawns’!! Also no prawn crackers ..(usually get a complimentary bag) Apart from the order being wrong was not that great, extremely salty black bean sauce, only ate half. Overall not great service or food 😩

Fantastic absolutely loved it will definitely use again and again

It's a Chinese takeaway food took a long time

Quick delivery to reception of the newquey holiday park . Very reasonable prices . But food was so bland ? Never in OUR lives of loving Chinese food ? Have i ever had to and salt and pepper just to eat the meal ? As we jusr arrive on site and didnt fancy cooking . Mrs just bined 70% of the meal. Sorry speak as i find Mat bustin Stourbridge West Midlands

Used to be a must visit each year whilst on holiday.However has really gone down hill over the last few years. Will not be visiting again food awful .

Lovely food, however, the two ladies serving could do with learning some training in the customer service department. Very rude, and dropped the prawn crackers on the floor. Please management, have a word with your servers. Great food and bad service is a terrible mix.

Awful Chinese don't bother.. 5.50 for rank ribs and egg fried rice :(

The food was nice but despite ordering in advance had to wait 1/2 hr for it.

Won't be using hot wok again . The woman behind the counter was very rude to say the least. We love Chinese food & this was far from good . Dry . Bland not nice at all

Nice Chinese, good availability.