Based on 492 opinions finded in 1 websites
Based on 492 opinions finded in 1 websites
Nº 2850 in 3395 in Cornwall, Isles of Scilly
Opinions
Restaurant is clean. welcomed with a smile and food came out lovely and hot! Thoroughly enjoyed Thank you
chloe bryant . 2025-04-25
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To be honest I can't give full stars as Burger King is super expensive with a limited range on their menu. The place itself was empty so not much foot fall when I went. The place was very clean but the service and atmosphere is to be expected for a fast food place
Tasnim . 2025-04-25
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Very quiet in there food was good but they never change their menu ..you also have a subway in there...
maria . 2025-04-24
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Friendly staff good food very impressed
Debra Kerr . 2025-04-22
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Came to eat in at Burger King saltash and had such a good experience. The place was lovely and clean. The staff were very friendly and the food was delicious. I will definitely be going back again.
Katrina Dewing . 2025-04-22
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Great Staff & Manager. Fresh and hot food always
Patricia Morrish . 2025-04-22
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Poor service no one interested in serving
paul fontier . 2025-03-30
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As you would expect from a Burger King
Mike Sherwood . 2025-03-23
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Ate there three times. They messed my order up every time. Varied from getting the contents wrong to giving me frozen chicken fries. How hard can it be?
Martin Sharp . 2025-02-19
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Good service ,great value only problem was the restaurant area was very cold.
Lorriane Fensom . 2025-02-10
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Reheated fries, dead cold halloumi served without dip. Burgers were ok. go to MacDonalds on the opisite side of the roundabout.
Jim Goose . 2025-02-05
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2 stars because this was the best chicken royal I have had,hot. Actual eating area very dull dark and depressing
Susan Watts . 2024-12-31
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Good fast service good offer on app
kevin talbot . 2024-12-23
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Burger king is burger king. All pretty much the same. This one never seems busy and food ready promptly
Nigel Allerton . 2024-12-21
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Staff were really polite, food was hot and on time! I do recommend coming here! 😄
Theo Wade . 2024-12-06
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I went to Burger King the other week. The food I was served was hot fresh and scrumptious. The service was delightful and made me feel part of the Burger King Family. Worth a visit.
Dylan Pearce . 2024-11-13
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Very friendly staff, food was served to me quickly and was very nice
Toby Watts . 2024-11-12
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The food was delicious and the staff was friendly and made me feel welcomed, also the restaurant was very clean.
Groovy George . 2024-11-11
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There woznt really an atmosphere it woz sunday, An underrated fast food joint ( the burgers are BIGGER! & the chips are real potato 🥔
Paul Sanders . 2024-10-27
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People were lovely, the food was nice and our order was all correct (which is rare in the b.k in Plymouth city centre) it is a food court attached to hotel so plain but comfortable to eat in with plenty of tables
mitch tunicliffe . 2024-10-08
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Now a good place to get your Burger King fix. Always good fresh food.
Chris Popperwell . 2024-10-03
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Food portions small and expensive
Andrew Sheldon . 2024-08-28
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Absolutely terrible staff, they were more interested in standing around talking than doing the job. Machines were turned off at half past nine, even though they shut at ten.... As with every burger "king" I've visited in the last twelve months. Let's face it, they're a dying business. I just can't understand why the management is so bad. Maybe they should try employing someone with a decent work ethic. Kebab house it is then. 🤷
Kingov sting . 2024-08-19
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Food was hot. Place was clean , staff were friendly,so all good
Malcolm Brown . 2024-08-17
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Well done to staff very efficient thanks
Roger Moore . 2024-08-17
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Great food and service but this one short staff member kept going all out singing their heart out as if they were preforming their own one woman concert. Really put me and my family off of ordering was a total distraction
Robert Warren . 2024-06-18
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Drove 40 minutes, spent 24 pounds on 2 menus. Got home to realize their most expensive burgers didn't have any lettuce or salad or tomatoes. Only meat and cheese, ended up in the bin. Absolute jokers. Stay away
Gena Cata . 2024-05-26
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Great banter with staff. Pipping hot food cooked to order.
magnet fishing Janners . 2024-05-20
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Food stale. Seating grubby. Staff rude. Never eating at a bk again.
Ching Wei . 2024-03-21
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Brilliant food and very friendly staff especially the girl on the front counter she helped with anything needed and even added extra ketchup and salt in the bag
kieran hemmings . 2024-03-20
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Great service, lovely friendly staff and great food
Samantha Kerr . 2024-03-20
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Fresh food and fast service. Helpful staff
Cheryl Hodge . 2024-03-20
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I recently visited this place and unfortunately, it was a total disappointment. First off, the wait time was excruciatingly long. It felt like I aged a year waiting for my order. When I finally got my food, I wished I hadn't bothered. The burgers looked like they had been sitting out for ages, and the fries were limp and soggy. The place itself looked like it hadn't seen a mop in weeks; Needless to say, I won't be returning. One star is far too generous for this.
Martina . 2024-03-15
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Honestly the must disgusting bk I have ever been too, the people were mean and the bathrooms were DISGUSTING
Maricarmen Aguilar . 2024-03-13
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How slow is the service in this place !!!!!! Not exactly a busy time that we got here but the staff aren't in any rush !!! Seating area OK but could do with some staff attention ie bins and floors
Richard Bredin . 2024-03-08
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Never was a big fan of Burger King but this one did a big burger with bacon and onion rings. After eating a few of these I went in one day to be told that they don't do it anymore and that it was a special! Got recommended another with onion rings, I wouldn't even feed it to my dog! Why would you take the best fast-food burger from the menu when everything else is utter rubbish? Never been back since.
Ben Craze . 2024-03-06
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As soon as I ordered my food I received it within minutes! staff are very friendly especially the manager and the elderly staff member. Would recommend
Keiran Vallis . 2024-03-05
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got food delivered and it was the completely wrong order and all cold anyway, tried to call no one picked up, bad :(
Megan Barter . 2024-02-04
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On my visit today the cashier would not scan in my loyalty card - and said they didn’t do that at this restaurant - where previously they did take the loyalty card and applied the discount - the lack of consistency and customer service from the staff member today was very apparent today!!!!
I Fix Kernow - iPhone Repairs (I Fix Kernow) . 2024-01-29
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They wouldn't take card aparently the till is only cash and the kiosks where down
Jordan Smith . 2024-01-24
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It can be hit and miss, but only one around. If there quiet you will get cold frys and cold dry burgers that have been sat around.
Dave Oakey . 2023-12-02
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Fast service and plenty of space to sit.
Jack Richards . 2023-11-26
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Tastier food than its rival,but very small burger.I thought I'd ordered from the kids menu!
Sean Whitfeld . 2023-11-25
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I think the staff could do with some more staff training to be able to interact with the public. It seemed a bit of a bother asking for sauce, and the individual seemed it was too much trouble. Didn't feel like a place you could be welcomed at any time. The food was fresh and cooked to order. Tasted fabulous and enjoyed every mouthful.
Ian Shahan-Shields . 2023-11-25
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Great tasty food,very friendly and knowledgeable customer service.Highly recommended ,visit again for sure.
D B . 2023-11-14
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Tried to order from the machine it kept the removing stuff off my order Went to the counter only to be told I can only do it through the stupid machine staff on power trip
Gary Champion . 2023-11-11
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Whether going to this place in person or using a courier like Deliveroo or UberEats, there is literally always something missing! Or most of the order for that matter. Ordered four meals this evening and received only 1 drink between the four of us, no chips whatsoever….all sides we purchased didn’t show either. At nearly £40 on a Saturday evening, very far from a joke and it just keeps on happening. Safe to safe we won’t be using this Burger King outlet anymore, tried ringing and got a young chap who didn’t seem interested and just wanted me off the phone. Absolute joke.
Jim Trainz . 2023-09-30
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Rude staff that couldn’t care less about the food they serve which is often stale ,cold and missing from online orders. GO MCDONALD’S instead!
Terri . 2023-09-30
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Burgers weee really good and so were all the bits like the bites and the Dorito chicken fries. But the music was really odd like being in an elevator.
Sean Harmer . 2023-09-24
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Great food, great service as alway's 👍👍👍
Andrew Allen . 2023-09-12
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It's probably the only "Burger Thing" in Cornwall anywhere near to Bodmin town (which does have it's own "That Donald's"). Feel very lucky to have discovered it - a hidden gem !
Tamas S. Kiss . 2023-08-09
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Very rude staff . The “manager” is a joke
Rob . 2023-08-03
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A great fast food shop tucked out of the way from the main road and situated in the services at Saltash, which consists of a Travelodge, Subway and Burgerking and that's it. Good food and service every time. Shame about the surrounding service area, being in need of a revamp, not very pleasant to the eye.
Geoff Dennis . 2023-07-25
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Only used the toilet facilities
Kris R Henry . 2023-07-20
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Lukewarm food, brown lettuce and warm drinks. Whilst you don't expect it to be a gourmet experience, you do still expect it to be the money. It was extremely busy and the staff were doing their best but would advise giving it a miss during busy times.
Paul Trace . 2023-07-16
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Visited Sunday at approx 8.45, so just before close. We were the only people inside the services it seemed, which was kind of strange atmospherically. The lady serving was friendly and polite, making me feel comfortable and happy. I felt appreciative of how she kept me in the loop with the progress of my order, smiling each time. It was nice. No.. The experience was great. Really loved the large portions of chilli cheese bites sooo much, really appreciative. Spicy mayo was a delight too! The only things that could have improved the visit are the melt king box meal being available and being able to order on the mobile app. Overall pretty happy.
Amy Colleen . 2023-07-09
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Chips cold and burger barely warm. Service was very quick which seemed to suggest the food was just kept warm in advance. Poor
Mike B . 2023-05-06
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The guy with colourful hair. Had a face like thunder. He gave me about 8 chips in a large meal with out exaggeration. When I asked for more due to its a large meal. He looked at me like nepolean dynamite the film.. And scurried off and come back with the same amount. He then asked me do I wnat my sweet chilli sauce I ordered to. Well obviously I do mate I ordered it. But I said no just to see what he would of done as it was in the order reciept. I didn't get it. Also the bacon is Cold. And I'm sure that he was on some sort of legal high or like opiates. I had to travel so soon as I could I tucked in as I was starving. Wouldnt reccoment. And I would like a refund
craig john . 2023-04-17
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Was waiting at counter. Untill asked was told to use computer. Which was not easy to use if you want to customise. Asked manager why dont you serve at kios. What would you do if someone was dyslexic. To be told thats what corporate want us to do and walked off. Rude. Did get a burger but couldnt customise to what i wanted. Not hot. And staff not got a happy to help attitude.
Amanda Coleman . 2023-04-10
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The liars said they were open until 10pm (updated 7 days ago) drive to them and nobody's here. Why waste peoples time, glad McDonald's was open up the road
Tom Varcoe . 2023-03-29
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I'm waiting at the till to be served, 3 min of being ignored then one of the lads tells me to use the kios, Not only is he happy to be lossing his job to computers, he's also happy to never take cash, First time in about 2 years iv had burger King, won't be going there again if there own staff are that lazy
Drugans Ltd . 2023-03-23
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Empty when we arrived, 4 staff all doing nothing and the restaurant was filthy. £10 for a ‘meal’ which was thrown together, lukewarm and the actual burger was about 3mm thick, the bun was stale and the whole thing a disappointment
Larissa Bruce . 2023-03-19
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Tables nd general eating area was not overly clean or welcoming, but the food was hot and tasty.
Donna Eunson . 2023-01-19
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I love the guys at Saltash! Food is always fresh and well presented. I always add a wee note to my delivery instructions to say Hi and today I got one in return. It made my day! 😁
Tamara M . 2022-11-15
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Fast service for a late night visit. Plenty of places to sit and eat, takeaway option there of course. Good parking area
Paige Parkes . 2022-11-04
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Always had a lovely burger and latte is really good
Vivien Pollard . 2022-10-23
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Really good, normally very quiet, quick service and pretty clean.
Phil Bridge . 2022-07-25
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Friendly staff and the place is spotless.
Jackie Ryan . 2022-07-11
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Not good. Have been here before very slow customer service.Burger king is decreased in the quality & size of the food, but the price is increasing
Bobby Dex . 2022-06-28
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I can only comment on delivery food, of which was overpriced, dry, chewy (not in a good way) and tasted either over or undercooked. Alternatively possible reheated from the day before. I have eaten in at a burger king before and what I got delivered was by no means anywhere near that level. This leads me to believe that they are a little less concerned with what they send out to customers, as they don't have anyone to deal with face to face. Nothing good about this, including them not even being able to follow the entire order and put a few sauces in the bag. Hard task that huh! Would give zero stars if I could, as strongly feel ripped off, which I don't expect from a so called reputable international food chain.
David . 2022-06-25
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Food was cold, incorrect meals ,staff everywhere looking busy but doing nothing . Terrible management, I was refunded yes but the experience was abysmal and won’t be going back, it was like a inconvenience I returned the meal and the flat coke that tasted like dish water, everyone of my children said taste this dad! no excuses for what was a treat with my family turned into a nightmare . When you enter the building your welcomed with dirty greasy finger prints all over the door then the smell of the toilets. Bad bad management and should really look into the running of this chain . I won’t ever return
Glenn Bawden . 2022-06-13
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My husband loves coming here it's just around the corner and always a very fast service and the food is always good. Burgers look and taste better than McDonald's. Big car park which always has plenty of space but the seating area is currently closed while they are refurbishing
Victoria Pearce . 2022-06-02
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The guy with the red hair never seems to have the milk shake machine running
matal fatal . 2022-05-22
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Great staff, fast service. Cheers
Zowee Moore . 2022-05-12
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Service and food was really quick. Food was really hot and not lukewarm like someother places.
Becky Chapman . 2022-04-29
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Not good at all !!! Not worth the money
Samantha Tomlinson . 2022-04-16
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But pricey as per motorway service station but food was great 👍
Nicholas Brown . 2022-03-19
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Hard to find due to McDonald's gleaming lights shadowing it's much better rival. They have been put in to the dark... the lights have been shut off, and they have been suppressed
Thomas Carter . 2022-03-10
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This was an absolute nightmare to get to. No signs, every car we saw went up the wrong street to get in. Sort it out 😂
Alexander Stewart . 2022-02-27
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Was good as far as burger kings go, tho felt the bun was a little stale on the whopper.
F H . 2022-02-17
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Great service Food was hot and fresh
Stacey Beston . 2022-01-29
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Clean and tidy. Friendly staff. Would recommend
Andy Phillips . 2022-01-19
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Fresh and juicy my chicken burger was all right! Not so many ppl in eating in still closed. Only take aways.
Marcin Michaś (Arcan vel YaoShin) . 2022-01-13
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Been going to this place for years. Great food and service
Jewel Thalukder . 2021-12-26
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Always a great and fast service! Place look clean and tidy. Shame that sitting area is shut.
Marcin Wilski . 2021-12-06
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Our last visit was Cash only & incorrect order received. So make sure you've got enough cash on you & CHECK your order, when you receive it, at the till. Food wise nice and tasty but not very generous with the chips.
David Richardson . 2021-11-26
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Food for hubby not myself, but he enjoyed it, staff were polite, place was clean and well covid laid out.
Jacky Pengelly . 2021-11-25
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A lovely place to relax, had the mud spa followed by 2 course meal.Good value for money. Look out for Groupon offers.
keith wildman . 2021-11-18
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Halloumi burger was great, so was vegan option
Rachel Bunce . 2021-11-13
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Good service. Burger over cooked and dry.
Kevin Marshallsay . 2021-11-02
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Typical burger king but in quite a run down area.
Jo-Anne Warburton . 2021-10-30
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Got the orders wrong had to go back and get it changed
Sharon Moon . 2021-10-25
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No queue. Quick and friendly. Reduced menu but same everywhere
Richard Hudson . 2021-09-25
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Very nice. I wasn't feeling well and the staff helped me to a seat, very helpful and very pleased with meal
Linda Channing . 2021-09-10
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Possibly the worst experience I have ever had eating at burger King. Staff were unhelpful and abrupt. Menu was incredible limited (had started to close down maybe and couldn't be bothered to do anything fresh) Had to ask to have my chips to be replaced as they were cold... as was my burger but by that point I had had enough. Was quite ill throughout the night and can't imagine it being for any other reason than this place. Not happy and will be leaving burgerking alone for a while
Darren Hall . 2021-09-03
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Terrible service terrible food would not recommend
Matthew Norman . 2021-09-02
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Nice food and very clean. Currently no eating in as of August 2021
Steve lipinski . 2021-08-31
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My daughter and I stopped here and it was clean, easy to navigate and we were served quickly and efficiently by a friendly team member. The order was hot ,fresh and correct.
Jude Price . 2021-08-12
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Burger king is amazing but the thing I don't like is that it's got seeds on the buns 4/5 from me
Cadan Dale . 2021-08-07
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Love a burger king. So much better than McD. Also this one is always quiet so no queues
Chris Dennison . 2021-08-01
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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It’s okay if nothing else is open. I picked out the dried up chicken that is clearly days old and ate around the mouldy lettuce. As a last resort in helston it’s good if you aren’t fussy.
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ABSOLUTELY DISGRACEFUL! AVOID! I pass this place regularly and as there's limited chinese takeaway available in Newquay I read some reviews which are very hit and miss so I decided to pop in to grab some chips. My theory was if the chips are no good then the full Chinese menu will be no good but if the chips are decent then I'd come back and get a proper meal at some point.. So yesterday evening I was passing and decided it would be a good time to test my theory. I entered the shop and there were 5 people sat waiting in silence. I stood at the counter for a good 5 minutes before anyone even came out to acknowledge me. When the girl came out I ordered a portion of chips, a portion of salt and pepper chips and a pot of curry sauce. Order came to £9.20 I think which is pretty reasonable for Cornwall prices. What I wasn't aware of from the moment I placed my order was that I'd then be stood waiting at the counter for over an hour for some chips! The girl didn't think to tell me before accepting my order that the kitchen was slow and the wait would be not worth it. If she had said it might be 15-20 minutes or more I could have made a decision to just leave it as no chippy is worth that wait for chips but an hour is absolutely unacceptable! Whilst waiting for my chips it became apparent the kitchen were putting out meals in the exact order they were placed rather than the most efficient way. The girl brought out orders at 20 minute intervals and read them out and some orders didn't even have chips so why my chips couldn't have been in the fryer at the same time is an absolute mystery. Clearly the chef(s) can't multitask and make the most basic foods. After a few people had left one person came back in because an item was missing then when he left it was just me and one lady. The atmosphere was miserable and the shop was silent so I decided to break the ice and make small talk. I asked her if it was usually like this and she said she had already been waiting over an hour. I was in there for probably about 45 minutes by this point. She brought up how telephone orders were coming through and the girl was telling them to come collect in 20 minutes which was stupid as service was so slow. When her food was finally brought out she questioned why it had taken over an hour and the girl serving said it's like this every night because the chef is slow and lazy and useless. Which is probably true but wasn't a professional way to speak. After she left I was the last person in the shop until a man entered swearing his head off bad mouthing the owners to the girl at the desk. (I think he was a delivery driver but not 100% sure) he was bad mouthing them cursing them out for commenting on his appearance and then proceeded to bad mouth an elderly customer with dementia. His language was absolutely disgusting. The girl behind the counter was giggling and joining in with the insults. To be honest if she has to deal with complaints on a daily basis because of the none existent efficency in the kitchen I kind of feel sorry for her. She came across like she's reached the point she no longer cares and her attitude and professionalism are atrocious. After about 50-55 minutes a lady came out from the back and asked what my order was. I told her and she said it will be right out... I then waited another 15-20 minutes before the girl at the counter brought it out. She said "Chips Salt and pepper chips And a curry." And then proceeded to giggle as she handed over the food. No apology. No sorry for your wait. No would you like a bottle of pop or something as a gesture of good will for the terrible experience. Honestly this was probably the single worst takeout experience I've ever had and it's a shame because the chips were actually quite decent (although unseasoned) thankfully I had salt and vinegar at home and the curry sauce was nice. But after that ridiculous waiting time and the unprofessionalism and language I had to listen to I will never come back. Completely unacceptable. The customer service was frankly inexcusable.