Hot & Tasty in Havering

The member of staff serving the customers was rude and disrespectful. The chicken fillet burger taste like rubber and my chicken wings were raw inside. I think the best thing about it was the drinks that went with the meal.

I went in there with my son and daughter they were craving for wings and chips by far the freshest and tastiest wings we had. Will be going back

Great chicken at a very late time on a Monday. Staff were very nice and helpful. Never left a review for a chicken shop because I'm not a nerd. Guess now I am, had to leave one as they were so great and also only place open which helps. Love you

Hot And tasty as always- always my fav take away thank you ❤️

Bought a combo meal takeaway. Very disappointed no sauce included. l had assumed it would be since l wasn't asked if l wanted any as is usual in other shops of that type. Other than that meal was okay.

This place used to be very good, perhaps the best chicken shop in the area. However the prices have gone insanely high with the quality of the food being the same, if not worsen slightly. Some items have doubled in price, while others are not too far off They keep raw frozen chips above the frier, so they defrost and become soggy, only to then be thrown in the frier. If you order a beef burger, they will just take the beef patty and fry it instead of grilling it. The only nice things on there are the wings, but even they often feel like they've been cooked a few hours before being served

Cheap only 5 80 for 2 chicken and chips fills me up and tastes like perfection

Best chicken shop in the area Amazing customer service

The food was really tasty and warm. The staff were very nice and was willing to help you all the time. In fact, the food was very filling and the portions were a great amount.I absolutely love it and recommend it.

The stuff was very friendly and polite. Perfect service and tastiest chicken in area. Well done

I would immigrate back to the UK for the chicken here alone.

Best chicken and chips in the whole area

I am uber driver when i go to them they always took so long today I wait for the order for 20 minutes they said when uber driver comes to us then we make food and said if you are not waiting then cancel it and go. This is the behaviour of the employees of this branch. We are going to the shop on the behalf of the customer 🤬

I visited Hot and Tasty for a quick meal and was extremely disappointed with both the service and the food quality. • Service: The staff were rude and unhelpful. When I asked for a takeaway box, I was charged 50p and it was thrown at me. When I requested a fork, I was rudely told to “use my hands” as they didn’t provide any. • Food Quality: The chicken was dry and old, while the chips were overcooked and hard, making them nearly inedible. The chicken burger was equally disappointing—dry, lacking any moisture, and the bun was stale, resembling a cold crumpet. Overall, it was an unpleasant experience. I would not recommend this place to anyone. The combination of poor food and unprofessional service makes it a place to avoid at all costs.

Best food for me. Clean and nice place . Always come here . 👍👍

I’m not saying it’s worst but quality was not best.! I don’t whether they using fresh meat or spoiled meat.!

The food was so delicious! Staff was very polite and very quick ! Definitely will be visiting again for the amazing wingsss!

Actually it was Not Hot & Tasty it was the cafe next-door. ROMFORD STATION CAFE!! You will not find a better place, you get more than your moneys worth and you will never leave there hungry. Try it and see for yourselves!

Chicken wings had maggot eggs on it. Very unfortunate as I used to be a regular Service was friendly as always however

Food is amazing and customer service is top notch, defo will come again

Hygiene and cleanliness is not a high standard and needs to improve. The chicken was average and could also be better, however, the main issue is that the shop is dirty.

Nice pizza. Decent price. Quick service. Fries could be better.

Staff behavior and food not good Rudely behavior

Staff behavior very very very bad Food quality is very bad Shop stinks all the time

Today I go there Staff behavior very rudely Atmosphere also not good

I’ve ordered from here on Uber eats two times now and both times they haven’t given me a single sauce or dip I’ve had to eat my food dry .Ive been many times in person as well and have noticed they are very stingy with they’re sauces they will give you one small tub with ur meal and that’s only if u ask for it .food overall is okay, the wings are very nice .

food was soggy and gross. -2/10 no salt either. only edible part was the dr pepper. never again

Worst Customer Service ever … Tons of abuse to staff,who is absolutely terrible and shameless. Owner should change the staff now … will never recommend it anyone….. Pathetic 👎🏻

Small portion cold food and have the cheek to charge 40p for a sachets of sauce. X 4 . Never again I got the wrong hot and tasty don't do the same.

I bought the snack pack which is supposed to be 3 chicken wings and chips, only for my to home and discovered that I have only chips in my pack 😣😣😫

Where can i start. This place hands down has the best chicken and chips in East London. I come here all the time when i go Romford and it never disappoints. The flavour is immaculate and i cant get enough

Chicken was cold, chips extremely greasy..terrible place

Good tasty wings and chips. Chicken is bland but thats normal.

Updated review: The prices keep going up, but the bad thing is the size of the burger is getting smaller. To make things even worse, both burgers had bad brown/mouldy lettuce in. The fillet itself is being sliced in half across the middle so you get a tiny slither of chicken. Hardly any mayo inside. And now really bad packaging. Really really poor quality for what used to be somewhere I value more than the other famous chicken place. Now this isn't a patch! To make matters even worse, I was told by someone that one day when the owner ran out of chicken he bought chicken from Lidl as a stopgap measure. This leads me to question whether it's halal! My previous old review: Always delicious. Prices increasing but it's still great.

I have had the worst customer service experience of my life. I ordered a chicken and chips loaded box, but when I got in the car, I realized that they had forgotten to give me the chips. When I went back to the restaurant to get the missing item, the staff showed an unhelpful attitude and refused to apologize. I asked for a refund for the food, but they denied my request. I strongly advise everyone to stay away from this restaurant.

I paid for meal from 6 pc chicken strips with fries but him put me 5 strips 😉 I'm not getting poorer by minus one strips but You are losing me as a customer

Pizzas are great, chicken and chips really nice. The shop smelt nice and wasnt smelling of dirty oils. Kfc and dominos have nothing on these guys.. price is also very good!

Food is not halal shame on you.

Chicken Burger was so small I thought I ordered a nugget. I had to wait almost 5mins for the man behind the counter to finish his convo with staff. Utterly poor service, I only ate there because I had no other choice.

Got a food poisoning, feeling sick since I ate from them, vomiting and nausea!!!! Never again from them!

I'll give 1* everytime when i order something and u give me somethinelse!!shame on u.i ordered bbq wings and u give me hot wings,but charge me for bbq wings!is that correct???

Great food a fan of the peri salt

Went in to purchase a cold drink. I was the only customer in the shop and there were 4 mean dealing with a delivery order. A man told me to wait but he was just standing there watching his colleague put a box into a bag.

The chips were great but the staff were dog water. I asked for a leg and got a breast piece disrespectful.

Lack off hygiene cash handler took my money didn't wash hands and another guy came from through the front doors from outside and continued to make my wrap. Told them to stop and wanted my money back which they did. Although they did say I was rude when requesting my £ back I called them unhygienic.

Hot and Tasty? More like Cold and Crusty. I went in and ordered around 1pm where you still expect the product to have a fresh taste but it was awful. The chicken fillet in the burger is so thin and a weird triangular shape. The bun was literally so dry and hard that you could tap it on the table and it would make a knocking noise. Chips are ok and their chicken/wings are boring. I'm not one to leave a negative review and its my fault for constantly giving them the benefit of the doubt but what can you do when you're craving a burger and living in Romford means you have no good options. They've failed on many occasions but today was the worse. Do people not take pride in their work and products? How can you sell something not made with love.

Staff are always polite quick service food lovely

Unfortunately im not happy with the service I recieved from the take away. Due to the server unfortunately not Listening properly in terms of my meal. I first asked the guy at the counter. How much by card? He responds with £5. I said ok can I please get 6 wings and chips. How much is that? He says thats £3. He then says £5 large chips and 2drinks. I was then thinking 6 wings large fries and 2 drinks £5 Then when I got the food unfortunately this is where the staff didnt listen properly. He gave me only large fries and 2 drinks I then went back into the store. He then says I didnt mention wings which I did. He then said unfortunately because my payment was made I wouldnt be able to get the wings. I understand it was a mistake these thing's happen which is fair. But in future the restaurant needs to listen properly and clearly.

Dry thin fillet burger. I was given a chicken piece and wings that were not fresh at all. Only thing fresh were the chips. Very disappointed.

BEAWARE! Stuff is very rude! The quality of this services are poor and aggressive behaviour .Never recommend again. I was charged an additional £2.40 by the serviceman. The young serviceman started behaving rudely and violently when I complained. The food is unhygienic ,cold, and the floor is moist. Without gloves they are touching food and exchanging money with the same hands are really unhealthy and dangerous.

Turned up just before they closed and they were amazing. Accommodated everything I needed. Being pregnant I fancied the garlic bread pizza but the oven was already off. Owner turned it back on for me especially. Amazing tasty food and very welcoming staff. Not expensive so can eat loads for less. definitely recommend visiting!!!

Amazing customer service amazing food. The best chips in town

I don’t think I’ve had better wings than this in London. Always fresh, tasty and a great service.

Very unprofessional, disorganised, a parana shop preying on school kids and drunks from the surroundings.

The only place to go for amazing hot and tasty chicken wings and chips. If you want quick and delicious takeaway this is the place.

It's just your average chicken shop, the fried chicken is very average, and quite soggy. Not much crispy texture. Chips are pretty good. Decent pricing and value for money.

It used to be good. Now that is under another owner it’s not soo good!

Came here last night quite late for food and I can say you should ignore the bad reviews about this chicken shop.. I had the chicken combo box and the chicken was cooked through and was ‘Tasty’ staff were polite as you would expect and think I waited about 3 minutes for my food. Top job chaps!!

BEAWARE This place is horrendous customer service is non existence the food is disgusting the owners do not care if customers return or not and are very rude towards customers. All the food and equipment used are the cheapest anywhere pls do not feed this shops food to your children.

Go in there after work, friendly service, staff brilliant, best chicken in Romford (my own opinion)

Really simple order messed up. Items missing. Managed to get a refund from Uber Eats but can’t eat a refund.

Hot & Tasty Romford is the one. There were a few other shops but I chose this one as it had some nice combo meals that were good value. The chicken & chips were cooked to perfection. Taste was spot on. Will visit again if im in the area.

Best Chicken Shop On Victoria Road !!! Nice staff , best fries

Best wings in Romford by far . Quick and reliable . Tiny bit pricy but definitely worth a go

The worse chicken burger I’ve had, the chicken is so thin that they must slice it to paper size. It’s not good value for money. The pictures inside the shop show massive size burgers, when I got the the burger I tasted lettuce more than I did the burger

Poor quality, every order placed with instructions are ignored, seeing that the instructions are required for my children, very worrying that they seem to be unable to read .

Very bad customer service, rude and impolite staff. They need a lot of training how to deal adequatly with cutomers.

Location good near Romford station and bus stop, been coming here for the last couple of month as I work time to time in the area, A good friend told me about this place, The food never the some some time its excellent other time a complete let down, on my last two visit the customer service has been very bad. My last order items missing . very big let down

Fantastic service, good veggie / pescatarian options. Great value. Will definitely be back.

Extremely unhappy as these people have charged me for something they did not give me, only did I go all the way home to find out what I payed for wasn’t in the bag… very unprofessional espescially when they do not have a contact number.. sort it out

The food is ok. Just a typical box of greasy chicken wings but with a good flavoured breadcrumb coating. It’s hits the spot when craving for fast food, although the fries tend to be over-fried and you end up with them all too crunchy. I prefer some that is still soft with fluffy potato inside. Not the best chicken & chip shop in town, but their uber eats delivery time is the shortest!

Very poor customer service, no eye contact, no please or thank you. Chips were so soggy and Luke warm, only looked at the fryer let alone been in it. Asked for Zinger, yet given normal chicken. Try around the corner, Victoria Rd, 1 minute from here. Had to be better than here.

Don't order from here. I ordered £35 worth of food and only half turned up. How hard is it to check the order before the driver takes the food? Absolute disgrace.

Food wasn't delivered ! I had to drive to the shop to find out where my food is because there phone number is invalid. Got abuse from staff . And told there's nothing they can do but to get in contact with just eat to sort this out . They wouldn't even give me my refund

Genuinely the best fried chicken in this part of town.

Delivered pizza was late... Very cold was given no compensation. DO NOT RECOMMEND THE PIZZA WAS HORRIBLE TOO

Staff are rude and dismissive. Me and my wife ordered a chicken burger meal. The burger was very small was not worth the money I paid. Chips was just about cooked not crunchy and quite squishy. Staff got into arguments with multiple customers because they wouldn't give adequate sauce, one customer went as far as asking for a refund. All in all it's not worth the money or stress. Go somewhere else. IMO.

Exactly what it says above the door. HOT &TASTY

Really quick service and tasty meals

The food is good, the prices are reasonable and the staff are adequate. I cannot ask for anything more from a chicken shop.

Quick n tasty, have a habit of under cooking fries though

Wow i got what i didnt even expected and paid for a cheese burger which weren't there thanks 🙂

Nice product but the boys who is taking order they are little bit confused if you go there with a nice makeup.

Food is great & staff are friendly

Best friend chicken in romford!!! Everyone should eat here

The staff( tall skinny guy) very unprofessional and rude , he has a very superior attitude towards the customers , shame a person like this works in a place that serves good food .

Great tasting food. Much better than most shops around the local area. Wings are of good size. Chicken burgers are probably the best ive tatsted around romford as its not dry and 'messy' like most shops. Its either this shop or kfc... and its most of the time this shop due to the value for money.

Great taste, always fresh cooking and quick service.

Good but should bring back two wings and chips for school days

I love hot n tasty. Chicken is always tasty and good not dry or grisslely. Reasonably priced. Friendly staff.

Went in at 11pm and had nothing left to sell me..... urm... Ok then. Supposed to be open till 1am.

Ordered a chicken fillet burger meal and a portion of wings. Firstly, 3 wings cost £1.20?! I can get 4 wings for a pound. Secondly, the portion of my chips was non existent.... Thirdly, the chips was so greasy I could taste the oil more than the actual chip itself. In addition, the 3 wings I ordered for £1.20 were no bigger than the size your thumb. However, the staff were friendly, kind and seemed to have a good relationship with their customers.

Nice place, really good and tasty food, amazing service !!!

Best chicken shop in romford staff are always happy and friendly the hot wings are the best ive ever had the chips are also the best ive had only let down is on 2 occasions ive found hairs in the food :( edit: also best prices around

Great food , great service, well priced , won't disappoint.

Just found hair in my chicken wing so disappointed as this is usually my go to chicken shop when I am craving junk food .

Chicken tower burgers from here are both Hot and Tastey :-)

The best hot wings I've tasted.

I got a family bucket from this place, the chicken and hot wings were so fresh, tasty and tender. Absolutely amazing food and friendly staff!! Highly recommended!!!!!

They are expensive than others And same menu nothing extra Everything starts with £3.80👎 And others 2.50👍