Based on 335 opinions finded in 3 websites
Based on 335 opinions finded in 3 websites
Opinions
Food was amazing defo 10/10 always enjoy doing evening tarmac pick ups just so I can go to this place for dinner.. only down side they are in newhaven not hailsham
Adam Stevenson . 2024-10-19
MORE AT Google
"Never judge a book by its cover" Do you know that phrase? Cause this is Hot Spot Burger & Grill.. Located on a side road, off the main highway near an industrial area, an old looking uninviting caravan from the outside.. With THE BEST Burger you will eat in the UK!! Seriously, with each bite you take - you can feel and taste the love and passion the chef is putting in each of his products. While we were there he came out to one of the costumers and built his burger to their tastes and favorite ingredients. Our Burgers were juicy, tender and full of flavours, the piri piri chips were amazing and the chef made us an English version to the "Big Mac sauce" (which he calls "Big Ben sauce") to dip the chips in and it was great. In the past 2 years of living and travelling in the UK and tasting local foods all around, this is by far the best Burger I have eaten. Also to mention the sweet staff that took our orders and the overall cheerful atmosphere you all had. Keep up with the passion of creating amazing food and being awesome.
Shay Yardeni . 2024-10-19
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You will not find a better burger place in the south east! Incredible food 🤤
Lewis Wade . 2024-10-09
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Very nice and very good! The setting is atypical (as Maëlle would say), it looks like an old school class. The super cool boss doesn't stop singing when he prepares his super burgers!! Okay, it's a little smoky but we don't care. To do before taking the ferry!!
Axel Valette . 2024-10-07
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It was excellent 😋 The boss is cool, friendly and welcoming! And above all the burgers are super good!! To test!
Alexandre Valette . 2024-10-07
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Food looks and tastes amazing and we got some complimentary jalapeño poppers and homemade bbq sauce would 100% recommend!
Mia Langley . 2024-10-03
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Really loved it and amazed about the quality and quantity. Really surprised my 5 year old kid loved his kids burger. Will be trying more soon.
jiju fernandez . 2024-09-20
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I typed in Google best burger near me for a takeaway and Hot Spot Burger and Grill came up. After reading the reviews on google I thought i would give it a go . Wow!,we tried the Big Ben Burger and was really impressed I can honestly say its the best burger I have ever had!! #BigBenBurger #BestBurgerEver #Newhaven #Foodie #BurgerLover #Delicious #FoodPorn #MustTry #LocalFavorite #BurgerJoint #FoodReview #InstaFood #Foodstagram #BurgerLife #Tasty #FoodPic #BurgerTime #Yummy #FoodAddict #BurgerAddiction #BurgerLove
Jayde Smith . 2024-09-16
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First time using hotspot burgers Newhaven , what can I say , it was bloody brilliant and very tasty , had the double blue cheese with bacon I would recommend it to anybody who likes a quality tasty burgers , couldn’t fault the service top marks . Will definitely be using hotspots again .
Paul Bolingbroke . 2024-09-13
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Really friendly staff and chef. The food was more than amazing for the price and considering that this is primarily a take away business. I wanted to eat in and they were very happy and helpful. I had a blue cheese and bacon burger with a side of haloumi fries, and they were both some of the nicest I've tasted in a very long time. Definitely recommend.
Chris Phillips . 2024-08-31
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Hands down the greatest burger ive ever eaten ! Friendly and fast service. You will not be disappointed! Had the blue cheese and bacon burger and wow, the taste was sensational. Will 100% visit again when working down this way!
Dan Twyman . 2024-08-15
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What's not to like about this place. Don't be fooled by the location - this place is a real food gem. We came across it when waiting for a ferry at Newhaven with a car full of us all hungry and looking for some decent grub. It's literally a 3 min walk from the ferry terminal and their burgers are insanely good. Try them - you won't be disappointed. Great folks too - really helpful tips for tourists like us.
S J . 2024-08-10
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Absolutely amazing place, such a good find. 10mins before closing and they got me two amaaaazing blue cheese and bacon burgers and the rosemary chips. Top marks. No faults at all. I would definitely come back. Rest of menu looked great and would have had it all.
Neil Richardson . 2024-08-09
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Best Burger ever and very helpful staff Deff a regular
Jackie Rogers . 2024-08-07
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An excellent burger. I've always eaten burgers when I travel and I can honestly say this is one of the best I've eaten. The burger was thin, crispy on the edges and with lots of flavour. The bun was good and the fillings fresh. Service was also excellent. Very welcoming and the team clearly have a passion for what they do.
M Black . 2024-08-06
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A Hidden Gem! Amazing homemade burgers not your frozen heated up meat. Really juicy and fresh. Fries are really good and all sauces are homemade. Defo worth a visit 👌
Mel . 2024-07-31
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Top burgers - place looks bit dusty from the outside but the food is well worth it
Jack Williams . 2024-07-25
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First time trying there burger, Nice guy serving, and he made me a special burger, It was one of the best burgers I have had for many years and great value for money, will deffenetly be going back, Thanks Paul
Actia Lexia . 2024-07-20
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We got a special burger with onion rings and it was amazing! Would totally recommend trying the halloumi chips 🍟 They gave us Rosemary chips for free which was a plus 👌🏻
Emily Naskova . 2024-07-20
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Oh my actual god. These burgers are flippin brill right, but you knew that. Jesus christ they are made with love. The guy is absolutely nailing it. He's killing the game. My god. I'm practically speechless.
Alicia Schmalicia . 2024-07-14
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Stopped off at this amazing place this evening, ahead of catching a ferry, After a recommendation from someone in a nearby pub and reading some reviews I was off down to see Tom in a flash. After a lovely warm greeting and a run down of the menu I opted for the garlic fries and Peachy Blinder burger. Cooked fresh to order, ready really quickly and the flavours and quality were outstanding. I cannot recommend this place enough….try it, you won’t be disappointed.
JMJUK . 2024-07-11
MORE AT TripAdvisor
The best pre-ferry burgers and Big Ben is a total legend too
Kate Preston . 2024-06-28
MORE AT Google
I’ve lived in newhaven for over a year now and kept saying to myself I’ve gotta try this place. My only regret is not trying it sooner. Absolutely banging burger, full of flavour, quality service, friendly, high quality ingredients…. What a little gem this place is!! Got the blue cheese and bacon with loaded fries… 100% be returning here for more 😎👌
Lewis Pro . 2024-06-28
MORE AT Google
First time visit but it’s now saved so I can come back next time I’m catching the ferry. Amazing food cooked to order, warm and friendly welcome and some unusual options. I also loved that the burger came in a box that was big enough that the burger didn’t get squashed. I’ve already recommended to my friends!
allibur . 2024-06-17
MORE AT TripAdvisor
While from the look of the place, you might be a touch concerned, it us spotlessly clean in the kitchen, and serves up the best burgers, chicken, and fries we've ever had.
David Tillotson . 2024-06-15
MORE AT Google
First time ordering from here, will never order again. Missing 2 items, rang hot spot burger and grill to be told 1 of those items was out of stock (why continue to sell them??) and that the other should of been there so claim it back off deliveroo which they won’t refund. The burgers were burnt and dry it was like it had been cooked and forgotten about and ordered loaded chipotle fries and received burger fries.. £40 wish we hadn’t bothered
K M . 2024-06-14
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Excellent burger, good chips but the jerk chicken tenders were the star of the show. Very good.
Matt Reed . 2024-06-14
MORE AT Google
Top quality. Sorted us out in 10 minutes ready for our train.
Mark Bushby . 2024-06-10
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Pleasure meeting Ben and his partner this evening! 3 of us boys jumped of the ferry, had 15 mins before our train, and Ben was able to fix us up a prober good dinner. Will be back! Cheers Ben.
Sam Drew . 2024-06-10
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Hands down the best burger we've ever had! I litrally dream about our last meal here! Flavours were mind blowing, fries were sheer perfection and the jalapeño bites were incredible! Well definitely be coming back again!
Owen Bevan . 2024-04-27
MORE AT Google
Ordered via phone, and asked for delivery..... So what can I say about the food... I had a burger, and what a burger, the size of the burger looked the same as the picture on their menu (unlike a well know chain burger outlet) the burger meat was well seasoned, decent size and plenty of taste, along with the sauce, lettuce etc.... It was a burger gastronomical experience..... One I will repeat... Oh yes... Delivery was prompt and food turned up hot....
Richard Young . 2024-04-17
MORE AT Google
Amazing burgers, so yummy. They really care about their burgers too, don't go anywhere else!
Dan Moss . 2024-04-15
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We were working opposite this burger place & the owner kindly brought us some food out as he had some left.... It was absolutely delicious & I'll certainly be coming back here when I'm in the area.
Paul Speirs . 2024-04-10
MORE AT Google
Great place to have food and amazing customer service!
Patricia Da Silva . 2024-03-29
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First time we have ordered Hot spot for delivery. Arrived hot and quicker than advertised. Tasty food that you can tell has been cooked with love. Recommend to anyone to try you won’t be disappointed!
Darran n . 2024-03-15
MORE AT TripAdvisor
Great Burgers and chips Good service and lovely friendly staff Give it a try x👍🏻👍🏻
Sandra Welch . 2024-03-05
MORE AT Google
It’s great! I’ve been wanting to go for ages!!! Yummy burgers and very friendly people :-)
David French . 2024-03-02
MORE AT Google
Great food and great service, only ever ordered for takeaway yet the food is amazing and great for value. You can tell a lot of love is put into the food!
Michael Mulheran . 2024-02-19
MORE AT Google
This place is a hidden gem. I went in the evening and had a bacon cheese burger and halloumi fries. They were excellent. I love simple food done well and the quality of the ingredients shone through.
FetishJess . 2024-02-17
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Hands down one of the best burgers I’ve ever eaten!
Pierre Knott . 2024-02-07
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You know your in for a treat when the food is packaged in top notch boxes. The surprise burger was THE BEST I've ever eaten. The flavours and quality of the fresh ingredients really got my taste buds going. It really was great. Thank you
Daniel Tarjomi . 2024-02-06
MORE AT Google
Tried for the first time this evening, won't be the last! Quality burgers, very fresh and not too heavy. Fries were very good too. Friendly people. If you haven't tried it then you really should!
Tom Carter . 2024-02-03
MORE AT Google
Nice burgers put arrived cold.just eat delivered best to pick up your self to avoid cold food
Keith Tobin . 2024-02-02
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Best Burger on the south coast!
Dessie Magee . 2024-01-20
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Went to Hotspot burger and grill last night for some hearty food after a long shift, and was greeted with a warm and friendly service, It was the best burger I’ve ever had and would 100% recommended a side of loaded fries, Can’t wait to return soon too try more!
Archie Thatcher . 2024-01-17
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Best Burgers of my life, and I've eaten a lot. Thank you very much Big Ben for amazing food and service :D And amazing prices
dflt mrkvtcz . 2024-01-13
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Seriously the best burgers I’ve ever had. Cooked to perfection and beautifully presented. Look out for the specials, very inventive and always delicious. Wouldn’t hesitate to recommend
Quest58494173935 . 2024-01-12
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Had 2 burgers from hot spot in as many weeks, and both are contenders for the best I've had! Banging!
Van Dalen . 2024-01-12
MORE AT Google
Don't be put off by the exterior because the excellent food, service and warm, friendly welcome are not to be missed.
Val.e . 2024-01-08
MORE AT Google
I was staying in Newhaven for the night and I knew I wanted a burger and searched for food on Google maps. Saw the usual places then found Hot Spot Burgers. Read the reviews and thought I would give it a try. I went there to collect and was met by a small cabin, that looked a bit neglected but I AM so glad I didn't turn around. Went in and was greeted with a warm welcome, chose what I wanted and the service was great, even checked I like hot sauce because the loaded fries I chose have very hot sauce. The chap making the burgers came out and was super friendly and again checked on the hot sauce. Service was quick and I got it take away. Couldn't wait to tuck in and WOW, what a burger. I had blue cheese and bacon and it was delicious as were the loaded fries, but I did sweat after the hot sauce, I was warned! Amazing food, definitely give Hot Spot a try if in the area, they deliver too. Thanks guys for the amazing food.
Mark Warren . 2024-01-03
MORE AT Google
Best secret place for miles. Properly prepared burgers with excellent ingredients and a fantastic selection, served with enthusiasm.
Matthew Wolfe . 2023-12-30
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First visit to Hot Spot to get a burger and chicken tenders for my son, genuinely the best burger I have ever tasted, perfect flavour balance! This place should be rammed 24/7 instead of the corporate hole that is McDonald’s!
Anthony Peters . 2023-12-21
MORE AT Google
Had a rec from Kim at the coffee house at Glynde hang gliders East Sussex, Wow , Wow Wow, We have just received our order and have to say The Burgers were amazing and boxed in some really nice Packaging, We had the Big Ben and American with BBQ and Plain Fries , EXCELLENT , fresh and Brioche,, Thankyou we will be having alot more :) Read the under review which is very unfair as this venue has a 5 star Hygiene rating as well , we did not eat in but most would have a delivery like big mouths , The fact remains you will not find better . Kind regards Jay
X2697WQjasonc . 2023-12-16
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Had a rec from Kim at the coffee house at Glynde hang gliders East Sussex, Wow , Wow Wow, We have just received our order and have to say The Burgers were amazing and boxed in some really nice Packaging, We had the Big Ben and American with BBQ and Plain Fries , EXCELLENT , fresh and Brioche,, Thankyou we will be having alot more :) Jay
jason canorubalcabadoy . 2023-12-16
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Absolutely delicious burgers, fries and cheesecake. Highly recommend stopping by or ordering out. You will be satisfied.
Morrisons Enroute . 2023-12-03
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Ordered for the first time this evening. Food arrived within 20 mins and was hot. Ordered 2 burgers and some loaded fries, it was really tasty. Will be ordering again 👌
Samantha Brown . 2023-11-21
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Top class burger one of the best ever had, will be returning for sure when next in the area. 🔥🔥🔥
Jordan Taylor . 2023-11-16
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Smashing food every single time. Never a bad meal and always served with a smile.
Jon . 2023-11-06
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I wish we had found this place sooner ! The best burgers around the newhaven area. If you ring or visit rather than using deliveroo it's considerably cheaper too !
Jake Leach . 2023-10-29
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We went there before taking the ferry to Dieppe... Don't hesitate to stop there to eat. Be careful, the premises are very spartan, but you shouldn't stop at the environment! The welcome is warm and friendly, and the burgers are delicious! We feasted... Thank you for this last meal for our British stay!
Roro . 2023-10-26
MORE AT Google
In awe with how amazing the food tasted, looked and was presented, they really do an amazing job and im definitely going to be ordering from there again! I can see why they have so many positive reviews, keep up the great work :)
Sam Holton . 2023-10-25
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The food is spot on, and so very tasty.
Frederick Howard . 2023-10-20
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Been meaning to call in here since it opened. Glad I did. Top burger, many thanks Ben! Great to catch up after all these years. Will be back!
Bthetree Monkey . 2023-10-18
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Banging food chef is a right laugh
James Bishop . 2023-10-16
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Great smash burgers, fries and hospitality. Love the fact I found a great host beside a well know chain. Secret place of Newhaven, UK. Well wort a visit. Local guy for local food. Always a must
ryanvE919EL . 2023-10-14
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Food is always fantastic! The owner Ben is always great to chat to and willing to make any customisations you want and has an ever changing menu so always new things to try. Great to see the level of passion he puts in to his business, been a regular customer since he opened. Burgers to die for and the loaded fries are sensational
Luke Arnold . 2023-10-12
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The best burger in the UK!! Waiting for the ferry I was looking for something fast to eat and I pleasantly discover this place. Ben is a lovely crazy guy, the burgers are very good, I really recommend this place to anyone is passing through Newhaven!
Matteo De filippo . 2023-09-21
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Probably the best burger in the UK ! Maybe more !
Estelle “EMT95” T. . 2023-09-21
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A friend in need is a friend indeed I had broken down outside the Hot Spot and whilst waiting for the recovery truck was greeted with a very generous burger topped with bacon and Brie. It was one of the most delicious things I have eaten! Thank you and I hope to return.
Steve Vale . 2023-09-21
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Found by chance In front of the ferry Artisan zone The contrast of the place with the quality of the burgers You can go there with your eyes closed Qualities and welcome await you
Veronique Cucco . 2023-09-07
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A diamond it the ruff. Looks like any burger canteen place on an industrial estate. Not until you give it a go will you understand. Real amazing gourmet burgers. Home-made patties, fresh salads. When I found the place, I went three times in a week.
tom . 2023-09-07
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I was visiting from new york and Hands down, this literally has to be one of the best burger joints i have ever been to in the UK. Ben you're the real deal brother.
Joel Perez . 2023-08-31
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We ordered to be delivered so cannot comment on atmosphere. The food however was just spot on! We're quite picky about a burger but everything was good. Also had halloumi fried and just delish. Slight issue with the order which was dealt with without quibble and in a friendly manner. We won't go anywhere else for a burger now!
Nadine Campbell . 2023-08-26
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Tried for first time tonight Was 1 of the best burgers I've ever had Thankyou
Steve Boyce . 2023-08-12
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Absolute legends, great food and great banter, had a great time there last night for out bike night and the food was banging and they were soooo lovely and honestly with how good it taste I couldn't believe how little we spent considering the portion sizes!
Kirsty Burnett . 2023-08-10
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Wow ! What a fantastic burger. Fresh ,great tasting and made how a burger should be. Fries great too. If in doubt,check this place out. You will not be disappointed. Highly recommended.Thanks. Can't wait to order again
Andy Aggro . 2023-08-10
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I love a GOOD burger is went here for lunch on Friday. It was closed at around noon. Wife was greatly relieved. While we had no positive expectations about decor or ambience, we were shocked at how appalling it seemed from the outside - graffiti covered portacabin plus portaloo outside the entrance to scaffolding company. Still gets 2 stars because burgers might actually be great!
Notechy1 . 2023-08-06
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Delicious 😋 breakfast muffin , great banter and delicious coffee ☕️ xxx Daryl is accommodating to your food choices as I should know being a fussy person .
AuntieMinion . 2023-07-21
MORE AT TripAdvisor
Hot Spot Burger is a combination of 3 best ingredients : 1. Outstanding friendly welcome 2. Excellent burgers with great variety of home made sauces 3. Delicious crispy French fries Great place to stop before taking the boat or heading anywhere. Well done and all the best for all the team.
Clotilde HIBON . 2023-07-21
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A little hidden gem, great food and very welcoming owner. Nice and friendly atmosphere :) I will come back.
Marta Anna . 2023-07-20
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Cracking little burger joint, blue cheese and bacon burger was lovely and the chipolata fries were spot on.. Super friendly people with excellent service.. This Swansea jack will definitely eat there if ever I'm back down this way.. Thanks buddy
Luke Kenwood . 2023-07-13
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Absolutely brilliant burger and chips will be returning.
ebbs baj . 2023-07-08
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Lovely local burger place Excellent choices, Happy to change anything you want
Pennie Thomas (AshenPimento) . 2023-06-21
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Incredible. Literally mouth watering food. Chicken tenders are a must! I deffiantly ordered to much food for 2 people but couldn't pick between the amazing burgers or the tenders so had both. You can literally taste the passion they put into their food with every mouthful, perfect amount of sauce in the burger. Looking forward to my next treat weekend !
210RebeccaS . 2023-06-18
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Tonight's burgers knocked it out the park for me and the missus. Unable to decide on the specials,we decided to have a European trio. German,Italian and Spanish inspired burgers,all unique in the choice of fillings.each burger just as good as the last.all top notch in their right and can tell these have been tested and tweaked so all the flavours are even. Personal favourite for me...spanish. The missus...Italian. But the German....shocked at how good it was with a saurkraut base complimenting the other flavours. Ben you've done it again mate..anyone visiting newhaven needs to try hot spot out!!!!!!
Mark Porter . 2023-06-15
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I've been here a few times, and each time gets better. All the burgers are handmade and created with perfection, and the chicken wings are crazy good with great choice of sauces. The owner cares for all his customers and is a genuinely nice guy. You can not find a better burger/wing place than this.
Culture24700195957 . 2023-06-10
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Ben is a right laugh absolutely amazing. His food quality is absolutely tasty as. Just mmm has a menu or he’ll make you a burger you fancy. Also does different food ls from different places every week.
chloe-anne f . 2023-06-08
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I’ve always had a passion for a burger, I love ‘em and I’ve eaten them around the globe including New York, Los Angeles and Texas! Well let me tell you that Hot Spot Burger & Grill is right up there as being one of the best! Last night I found this outlet and ordered the Smokey Chipotle Burger - it was everything I could have asked for! The fries were seasoned nicely and my children told me it was the best they’d eaten too! The food was reasonably priced and a different quality and level to the chain burger outlets offered nearby. Ben the owner is a great character and kept me entertained with banter and he’s a great all round host!! Lovely Ben - you will see us again! Colin & family
coline316 . 2023-06-05
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I’m ashamed to say that at first I was put off by the look of this place from outside and inside as it looks very basic, but boy, I didn’t regret trying the food! I had the blue cheese/bacon burger and halloumi chips, and my husband had the special burger of the week and chips with piri-piri spices. Oh my, both our burgers were soooo good!! Juicy, full of flavour, just perfect. My husband and I both agreed this is the best burger we’ve tried in two years of living in the UK. And it’s a shame we live a bit far from this place, because I would love to be a regular there. The chef is amazing and very friendly, as is the girl who took our order. You can see that it’s a business run with love.
Maria Yardeny . 2023-06-03
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What a find ! Chicken wings,burgers and fries any toppings you like and more. This guy puts in some effort into the food he turns out . He also makes you feel very welcome.
Joe Taylor . 2023-05-27
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Probably the best burger I've ever had and the staff are first class
lee kelly . 2023-05-20
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I have to be honest. With all the positive reviews and it being 5 stars. I was hoping to find something wrong. I wanted wings but was told its only on Wednesdays. So was disappointed. And was offered chicken strips instead. (Which I absolutely hate.) Oh my good gosh. They were the best I have EVER..... TASTED. The loaded fries. Oh my goodness. Just a taste sensation. I'm actually quite miffed!!!! Bcos it's such a guilty pleasure that I will be indulging in very soon!!!! Spot on!!!!!!
Shereen Smith . 2023-05-17
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10/10 best place in the Peacehaven/Newhaven area
Joshua Brazier . 2023-05-16
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Awesome food delivered quickly, lovely local business. Great specials, can't recommend enough, especially the hallumi fries
John H . 2023-04-25
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Looks a little scary on the outside, like a big portacabin, inside it's like a works canteen On to the food, wow! It was amazing, beat hallumi fries ever ( not coated in nasty breadcrumbs) I didnt want a particular burger, so the lovely lady on the till instantly offered to put together a special - nothing was too much trouble Friendly, lovely burgers, great staff We will DEFINITELY be back!!
Dragon T . 2023-04-23
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I can’t recommend this place enough, every burger is made fresh to order and comes away looking like the pictures on the menu, unlike other fast food chains. The owner is fully aware that every order that leaves the premises is a representation of his business and so makes sure they are full of flavour and to the best they can be. With weekly specials to keep you coming back we are never disappointed with our meals. If you have not had one yet then you are certainly missing out. Give your taste buds a thrill at hot spot burger and grill.
Carl R . 2023-04-23
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We order here as often as we can. The burgers are amazing as well as the loaded fries and halloumi bites. They offer a speciality burger most weeks and are always banging. Give them a try you won't be disappointed.
463josephd . 2023-04-19
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Wow! Honestly the best burger I’ve ever eaten. Very tasty burgers and the garlic rosemary fries are to die for. I’d highly recommend
yannis Sievas . 2023-04-05
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Hot spot have started doing chicken stripes I have been waiting for this day!!! Omg they didn’t disappoint was delicious I had the honey and mustard, and honey buffalo highly recommend if a fan of boneless chicken :) also tried the jalapeño cheese nuggets not sure if these are new to the menu as not seen them before but will definitely be getting them again everything was delicious I highly recommend this place, too marks again from me worth every penny :)
Mad A . 2023-04-01
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My first impression was what is this place as it was inside a workman's cabby hut but when you think about it everyone has to start somewhere and buildings do cost money.. Burger was presented very well in a box so received in the way it was made,and not squashed and everywhere. Was very tasty and filling burger ⭐⭐⭐⭐⭐ The chips were nothing special supposed to be salt and peppered but they tasted like normal fries to me,but plenty of them to eat. My final conclusion to this is if you want a top gourmet burger that taste good then this is the place to go 👍
Darren Nunn . 2023-03-31
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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76 Opinions
First visit here to order our takeaway , after being recommended to try the Burgers. Pleased to report the burgers were superb will return again or next time will ask for a delivery.. Friendly staff..
89 Opinions
Every time I go into this place with my son the young guy on th till never listens 3 times in a row I’ve asked for my sons bacon to be well well done as he hates any white fat showing and every single time I’ve had to put it in the bin because they bacon still looks uncooked big waste of money
896 Opinions
Absolute joke of a business will never use again!!!!! I ordered £44 worth of food to my address at the lookout. They all know the lookout as i used to work there myself and the delivery drivers have been here many many times. They sent a driver who was aware he can’t drive down my road due to car problems and they demanded I drove to collect it… my poorly little boy was asleep as I had to wake him up to go collect it. £4 discount to say sorry:… they were rude and inconsiderate. To make it worse the food has arrived and not correct. Paid 50p extra for all different salad and when open the wrap they have put lettuce & cucumbe… I paid for 7 different salads.. the wrong sauces in the wrap, stale cold wedges and half filled pitta bread charged as a large ? Will never use again!