Hot Grill in Norwich

No one rang our door bell for us to answer!

Nice pizza but paid £6 for cheesy chips and got just plain chips. Not a massive deal but just frustrating and disappointing.

Both the do as wraps meat were so burnt it was awful

Best donner meat around cannot beat it lovely tasty food oh and garlic sauce top notch :))

THE best kebab 🥙 i have had in a long while, chips were also incredibly tasty

Absolutely delicious. Definitely good quality and a new favourite takeaway for us! Will order again!

I couldn't get to the door quickly which so so delivery person bsng~ on my door so loud an so many times my dog was upset. I told him to drop and get wouldn't. I had to call 101 for the police

proberly the best kebab in the city a cut above the average,just dont order on a friday as most takeaways seem to disappoint

Was nice just found the chilli sauces a bit too much tomato

Cold food and black bits in food poor quality of food

Unable to online tip delivery driver who was very professional

Normally very but but unfortunately not good. Food was poor and half hour late

Amazing chicken kebab as always and those crispy chips are yum!

Very poor service, forget your food

Was missing items in burger no hash brown

Usually great pizza but today was awful! Thinnest bases, so dry, absolutely minimal sauce, so gutted. Won’t be going back there again.

haven’t received my order it’s been nearly 2 hours

Good portion sizes for a really good price, the food tastes lovely. The workers are really kind and polite aswell, I would definitely recommend.

They used to be very clean, lately they use old salad, sometimes it smells and changed in colour Hopefully someone will notice this

I think I have found my new favourite place. lovely

all cold and not what I ordered

90% donner meat.. probably 2 pieces of chicken and lamb and very dry

The Pizzas were lovely but unfortunately the chips weren't cooked enough they were hard.

The burrito was to die for. Absolutely delicious. However the doner kebab was an abomination. Disgraceful. It genuinely looked like someone had taken a potato peeler to a sausage. It was stacked high, not in a wrap, tasted terrible, it was cold, and you could get more sauce out of an actual rock.

Best doner kebab I’ve ever had! I recommend👌🏼

The food was outstanding as always. Ordered directly via phone and saved money, which is a bonus. Very friendly customer service and nice delivery drivers. Keep doing what you're doing, the portion sizes are great, the price is good value for money and the food is good quality, cooked to perfection and always arrives hot. Thank you

Think this might be the best kebab in norwich! I order from here all the time. Just wish they would read the notes ! lol. But yeah great food, always arrives quickly and the delivery women was beautiful. All round good stuff !

Very disappointed with the food.I ordered 2 pizzas 1 was fine the other was missing all the meat so you had was cold cheese jalapeño and mushroom pizza. Chips were absolutely freezing cold there has been been a few occasions now where I have used just eat and not been happy for several reasons so I’m not sure I will order through just eat again

Wonderful food. Nice pizzas with a good amount of topping, very nice with the chilli sauce.

By far the best kebabs and wraps in Norwich!

It probably would have been an awesome meal had it been at least warm “but” it wasn’t even that it was cold! Me and my friend actually just left it and went to McDonalds

Ordered at 5.40, told 50min wait which was fine, it arrived at 6.40, so a bit late but not bad. Our problem being it was missing bits, it wasn’t complicated either. Called to tell them and was told it would be asap maybe 30mins, were now 1hr10 later from the call for 2 of our group to eat. Told it was on its way after ringing from a separate phone to the initial call complaint as they wouldn’t answer us. It’s not exactly busy for early evening and a kebab shop!! Now 8pm and just delivered, 1hr20 late from the first delivery. Thank goodness we didn’t order for the kids. But on the third complaining call to chase for re delivery we were told we were lying.

Very bad quality of food. Poor service and communication as well. I order a order on Uber eats they got it wrong drastically so I called up the shop to get told I was lying and then they hung up, so which I called again then they was rude on the phone and hung up. Food was very bad and I’m sure it’s not even kebab meat, over priced and just awful. Plus I’ve never had to deal with such rude people.

Absolutely shocking. Tasted bland, asked for salad and sauce, turned up without. Rubbery and dry, Waited an age for it. Complained but they didn't give a toss. Avoid this place.

Horrible ! It's not a real kebab to absolutely avoid

I gave 1 star because I can't give zero.... I ordered a kebab for delivery. And surprise.... it didn't look like anything and I'm not even talking about the taste!! I strongly advise against

Professional guys with a clean kitchen. A very crisp salad with my chicken kebab, all in all good food that I wouldn't hesitate to eat again.

Ordered takeout, came in 20 minuets the wrap and chips were delicious 10/10

I always order from here, always quick and very tasty, but tonight I did order meat chips and cheese they forgot to add the meat, I called them very friendly and apologetic and they sent me a whole new one .... Thank you very much hot grill

Good job fast delivery and Tasty food

A great doner kebab, the mixed kebab was ok but the doner stole the show, will be back for another

Best kebab by miles Always fresh hot and tastey

every time I order a meal deal I never get a drink, 3.99 for delivery and don't even get everything I paid for. Won't be ordering again.

Great food but 3 times they have forgotten to bring my meal deal drink now. If you're not gonna give me my meal drink you should take the option of the website! Wont be ordering again. Thanks

Went in to order food Was quick and efficient Food was nice Would go again

I was visiting Norwich and had the opportunity to order food from Hott Grill. I liked it quite well so far

ate chicken strips and burger last night around midnight. this morning at woke up violently ill, vomiting all day long and only just stopped throwing up. I have reported suspected food poisoning to norwich council. no refund or compensation offered and now a couple of hundred pounds down since not being able to go to work today or tomorrow. absolutely fuming such carelessness and unhygienic practices are allowed. Looking forward to hearing how this will be rectified and for the council to investigate.

I regularly order for delivery and have always enjoyed the food a lot. But for the first time, I went into the takeaway to buy this time and was shocked to see how unhygienic they are when handling food. Using bare hands to grab grated cheese for my chips right after handling money and delivery bags, then throwing any spilled cheese back in the tub. Who knows what else they do out of sight. It really put me off ordering again from here.

It was old right? Nothing special. I wasn't jumping up and down. Kebab shops have really gone downhill in my opinion. However, I am an older person and remember kebab shops when they very first opened and they were fantastic. Now they hit you with any old s***

Really tasty chicken kababs. Didn’t think a mid-week kebab was my thing, but it turns out it is!

They now have new gourmet burgers and they are very lovely. I live nearby and it is a problem so I have had to start doing daily excercise. Very tasty gourmet burgers.

Vile place would no recommend rude staff as well.

Never come again rude staff asked for ketchup and mayo put half of tub ketchup and mayo whole kebab. was ruined I wanted to shout at him but kept calm did not say anything. Pictures speaks for its self. Also tried charging for chlillis £1.50 when you should get them free on a kebab with salad. Vile place.

Oh my goodness!!! The dough isn't cooked in the pizza!!! I would not feed this to animals never mond humans!!🤮🤮🤮🤮🤮🤮

Vile place beware. They will put half tub ketchup in ur kebab.

The Vegas pizzas are absolutely amazing, really tasty and a good price, run by really lovely people. Great service, great value for money. Would definitely recommend

Amazing staff! Amazing food! Amazing service! 5 Stars! Was a lovely pizza (and diet coke) bought it about 19:30 and was very fast at cooking! I'm very impressed!

Great kebab place! Good fries, lovely donner meat, fresh salad and good service. What more can you ask for?

Good quality Turkish takeaway. Always hot and well prepared.

Turned up hot and tasty after waiting about an hour and a half. Called them after hour and they said they were low on drivers so bit of a delay. Arrived 30 mins later with apologetic driver. Large mixed Kebab (£12) was good and also good deal with free delivery over 12 quid. Will use again. 👍

Popped in after work, Friendly staff, Reasonable prices and good sized portions. The chips were very tasty (often hit and miss with take aways, but these were delicious) to be fair so was the shish kebab meat and chicken. Saw multiple orders being made while I waited and good food hygiene practices in action (another thing that can be hit or miss in other places lol) Will certainly visit again Google asked me to update my review (it must of detected I was there again) Chips still really tasty (don't know what oil they use but it makes the chips very moreish), shish kebab meat was fantastic. I will be visiting it more often :)

Great service, very nice people.

Good staff and very good kebab 10/10 :)

Worst kebab I've ever had the donner an chips were hard don't know how they dare serve people that its obvious they recycling old food gross waist of money first image is what I got from there the second is what a proper kebab should look like

It's really excellent best place to go

Number 1 food it is so nice got to come here to have food it is so nice and dreve is good there are so nice and funny family

Was in desperate need of some food after a night on the drink. Called these guys at 3am and they were still hard at work. Burger was delicious, chips and chicken nuggets were lovely, food was hot and delivery was quick. Will definitely use again.

Meat feast pizza is mouthwatering, so tasty and warm! Delivery was super fast too, at 2:30am that's impressive. I will definitely order here again.

Where was the rest of our kebabs? The ones we got were so small that I didnt realise you did samples of food??

Great kebabs and good choice of foods 🙂

Love the food and the staff.. All very friendly and kind.. Food prep is great too..all put in a nice little box that opens up like I've never seen b4.. Over all great food and will always order from them..thanku..

Our new fave. We order at least three times a week. The freshest hot chilli sauce you will ever have and my all time most amazing fries. Everything is so flavourful and well cooked. The staff are so friendly and hard working. Absolutely support this local business and enjoy their excellent food!

Food always hot, good taste, speedy delivery, very friendly and helpful staff.

Great salad with the chicken kebab ... V nice food !

Proper class meal. A lot of food for a great price and a brilliant service and was done really quickly on a busy day. 10/10 for sure will go again.

Such amazing kebab wraps. Large portions with fantastic meat and fresh salad. Our absolute go to for takeaway.

Absolutely delicious kebabs and pizza. Only a shame they dont have a fish pizza. Went down a treat with the whole family

The food was delivered very quickly. I ordered a pizza and some chips which tasted nice, although were quite salty.

You have an issues with your previous owners about a steamer that needs to be returned of the cost of 65 pound that is urgently needed replace or pay or a visit to your premises would be visited to take back the property will take place if you have an agreement in place with kamill that your purchase is that a certain steamer was included ,, well it wasn't an the steamer needs to be returned

Have ordered a few times and will honestly go nowhere else. This restaurant is incredible. Food is always hot and always early, the chicken strips are to die for and the kebabs/wraps are beautiful. So lucky to have it on my doorstep. Customers for life now! Thank you Hot Grill you deserve this recognition.

The food is amazing and delivery is always very fast.... never ever late. I always use these guys they are fantastic. Just once I had an item missing from a delivery and they went out of their way to get it to me... so fast I burnt mytounge. Fabulous! Alwaysrecommend x

Very nice good. Bought a special chicken arrived in under 30 mins. Plenty of meat lovely garlic sauce. 5 star

Ordered a half pounder burger with all the extras and was so hot i could not pick it up for a good ten minutes after receiving it, tasted the part too! Also got 6 chicken strips and they were cooked to perfection and the seasoning was just right 👌 would definitely recommend and will be ordering from here again 🍔🍗

Had a nice pepperoni pizza. Guys were very nice and polite.

This was probably the best chicken kebab me and my wife have had. It was fresh, hot and tasty. Salad was crisp. Staff were really nice and we felt we truly got value for money. Next time we are in the city, we will return!

I asked the company if you had deliveries they lied to food very bad

They are open again. It’s under new owners. Food is fresh and very delicious I recommend it to everyone

Staff really friendly but the portions were very small for a large mixed kebab it was the size of a small Doner not value for money and it wasn't that nice sorry guys but not great at all

I love ordering from this place food is so fresh

I turned my dying cat into a poem, and I was reminded so much by the indomitable staff

They are open again. Its under new management though... i think it will be better.

Is this place still open as it says on the website it's open but I have been to the place several times and it is closed and post pilling up the other side of the door and there Is not signs of life in there. Such a shame if it is closed down .as i Love the food here

Never had bad food from here. Friendly and great service.

Ordered food 3hours ago still not arrived and not answering phone 😡😡😡😡🤬🤬🤬🤬!!!!! So ordered with another take away poor service definitely won't be ordering food from Hot Grill again !!!!!!

My friend used this take away after a stressful day of moving house her daughter was hungry and after being let down on her cooker being not delivered they wanted some quick nice food. Not only 1 hour late but she has recordings on her phone as evidence of the simply abusive and disrespectful comments made by the take aways manager. Simply never going to order from here again and will be making our report to the 101 and to trading standards no one should be threatened or spoken to with such disrespect.

Went in here late night with a mate after a few beers in the city, we asked if they had anything left, they put 4 measly dried out scraps of chicken in a box for £10!! Needless to say we didn't take them up.

Have enjoyed all kebabs and pizzas from here. No issues with delivery, price or service! 😉

Good food&friendly staff which is why I keep going back for more.

Was vomiting before I'd even finished it

Tell your friends as of October 18..they are nice..good grub