Horn & Trumpet in Stoke-on-Trent

We went for Sunday lunch but a total disaster. The worst roast beef we’ve ever had - all fat and gristle. Yorkshire puddings flat and tough, vegetables overcooked.

Was very nice food very good service just not very busy

Can’t recommend highly enough, I visit the horn and trumpet regular enough usually at least once a week and sometimes more often. Every single time if it’s for food with the family or just a drink while passing, it’s just a really nice place to spend and hour or so. The food is good and so are the drinks if it’s just a chilled one you fancy, also perfect for bringing the kids as my lad would agree. The thing that stands out for me is the atmosphere and the staff in general, Holly especially Is lovely, friendly and chatty she has now even memorised our drinks order. Overall just a great place to eat, drink and relax.

As usual, my experience left nothing to be desired. I, as well as both other members of my party received great quality service, as well as delicious food; we loved it and will of course be back again soon.

Great service especially izzy and kayci

Lilly-mae is a lovely member of staff I met her today she has had nothing but a smile on her face all the staff are lovely and I enjoyed it

Pleasant place. Quite nice food, very nice service

Yesterday was my Husband's funeral and we booked the space and silver buffet at the Horn and Trumpet. We were all impressed by the food and service and would like to thank Chelsea, Holly, Will P and Will B for their excellent food and service.

We had a lovely meal thank you. Our table was waiting just as I requested on the booking system, quieter and easy access for elderly parents in law. The waitress Lilley-Mai was very polite, attentive and smiley. Bar staff were professional and quick to serve. The manager was very supportive in explaining how to sign up for future offers. Thank you all.

Been not long ago meals took ages to come out and were poor, went in for a meeting with a friend the other day and the nachos were horrible and cold as well also

Food was lovely and we didn't wait long for it either. Staff were friendly too.

Service really good from start to finish, couldn’t do enough. Food came within 20 minutes of ordering, couldn't knock the price. Will be returning in the near future.

Good service, great food (and beer!) 😊

Great place with great value for money and friendly staff. Only marked down because the outdoor area was full of people smoking even though there's a sign that says not to. Other than that I can't fault this place.

Well what can I say, wonderful service today, really enjoyed the place, special thanks to Holly, great service for me and me Dad... fabulous...thanks Holly x

A wonderful experience as always, the staff go above and beyond, and the service was excellent on what was a very busy evening. Our group enjoyed a fantastic meal and the drinks service to table was impeccable. See you again soon.

Lucky to have this on our doorstep. Great place to watch football in a friendly atmosphere. Nice hardworking staff especially Connor, Holly and Caitlin

We got there around 5pm ordered roast beef and lasagna, the food wasn't as fresh as it probably was earlier in the day, but filled the spot. The pub started to become busier and louder so we left to go home. Nothing against the pub, we were just tired.

Staff just look miserable. The place has gone severely downhill the past year. It seems that it is just run by children. Staff seemed more concerned about speaking about each other than actually helping customers.

We attended for a birthday meal last night 3/8/24, the service was fab, the food was amazing and the price was good.. will definitely be black again

Always have a nice meal with no issues 😀

Enjoyable meal, service was good. I would just like to say that more attention needs to be paid to cleaning the tables properly. I pulled the table closer to me and the sides were very sticky and, clearly, had not been cleaned for some time.

Staff didn't look like they were enjoying their jobs and were very rude the food came late and was absolutely disgusting but we were very hungry and ate it the only upside to the day was dessert

Called for a meal with friends .1/8/24 .Haven't been for ages .Nice decor,friendly atmosphere.Food on par with other pubs .Our server was Holly really friendly young lady happy smiling face and very politeand helpful Will be back .

Will and Holly are great people. People person 👍👌

We had pizza and dough balls, tasted really good, Will B made, cooked and served all our food, good food and good service from Will.

I started out buying a pint, and talking to the bartender who was really friendly and helpful. Found out his name was Dylan and saw alot of hard work and professionalism from him

Friendly service, good pub food.m

Holly was first class, very pleasant and professional in her approach to all the customers.

Holly was so lovely and accommodating I recommended going just for the customer service

Holly is great at customer service

Lovely meal and great service. Staff very understanding and sensitive about my daughter’s disability. She had a great time. Thank you Holly.

The food was great and really liked the service!

Lovely food. Hunters chicken was great. Fantastic service.

Super meal, great portions and cooked to perfection. Will B was our server and he went above and beyond to ensure our satisfaction.

Good foodAlthough it was very busy, we didn't have to wait long for the starter to arrive. For the main, we both had Sirloin, which was cooked as we wanted. The service is as always nvery good. Can't wait till our next visit.

Delicious food excellent service definitely be back again

Decent place for a drink but the food is absolutely awful.

Music blasting out no need for it before the football couldn't hear yourself think

Decent pint and your go to pub grub

We booked for Fathers day very enjoyable and we have alsi got our Christmas booking. We use the venue regulour as we can bring our little dog with us and have a nice relaxing day.

Great staff, always helpful and accommodating. A little bit pricey but a nice place for a meal with friends or family. Connor was really helpful. What a great representative for you.

Very pleasant environment, very attentive young man who showed us to our reserved table, served our meals efficiently ,was really polite.

My husband and our friends go out every week and we have recently had a puppy We have taken him with us before but the welcome he received at the horn and trumpet was amazing Blanket, biscuits,water it was a pleasure to spend time there without feeling like outcasts Also the food and service was excellent Thank you to all the team

Been here a few times with no issues however our last experience was not good. A party of 3 ordered food at the same time and 2 of the meals came pretty quickly however, the third meal took longer. After asking staff twice where the meal was we were told the order was missed. Staff were lovely and apologetic and offered drinks as compensation but service was awful.

Good experience overall, just pricey for what it is.

Fantastic pub with great staff and an amazing atmosphere!

If your planning on going out for food I wouldn't bother with this place..got one member of staff running in and out the kitchen with food and running the bar I was stood for 15 minutes without anyone even noticed I was there....shocking..

Lovely, pleasant staff. Very welcoming

Absolutely fantastic service from Dylan and Caitlin, brilliant choice of food to suit everyone in the party and the atmosphere of the pub while the football was on was fab!👍🏻

Went in with my dog after a 12 hour shift at work looking forward to a pint and a steak. They asked if I want any sauce I picked one with merlot in it being a wine lover. Food came dog food came sat there waiting for my sauce 10 minutes staring at my food going cold went in what's going on where my sauce I paid for? Oh sorry 🙏 we will bring it now another 5 minutes goes buy. I'm hangry by this point 2-3 working days to get my money back!!! Absolute joke! Quick enough take it off me. I will not be visiting again. Thanks for the reply in that case then tell your very lovely girls behind the bar not to up sell the meals, if your busy! . If its that difficult for the chef to get one lone order of steak chips and sauce correct, Normally i would never bother with sauces. I have had an extremely tough week with work and and with the form of chemotherapy I take to prevent my bowel cancer returning. which of course they didn't know. but whether they did of not, it sent me over the edge all of Saturday I didn't leave my house. Not just because of that, that was the nail in the coffin. That lone steak I was very very much looking forward to was my treat for successful making it through a 58 hour week whilst also dealing with everything else, which of course nobody knew. Goes to show that nobody has any idea what other people are dealing. And when your preparing someone's food just realise that could be there one treat for the week. Which thanks to carelessness got ruined for me. And had a knock on effect for the rest of my weekend. This is what I take daily if your interested. Imatinib is an antineoplastic (anti-cancer) drug that belongs to a class called BCR-ABL tyrosine kinase inhibitors. It is a type of chemotherapy that prevents cancer cells from multiplying and slows down their growth.15 Feb 2022

Friendly staff great food good Atmos all-round really deffo recommend 👍

Very clean and organised staff very pleasant food was great

Thank you so much to Izzy who served us today after my auntie’s funeral. She gave exceptional service and all of our party would like to give huge praise to her, thank you so much

Great atmosphere for families all year round! Amazing and very helpful staff also! Staff go above and beyond to serve quickly and keep customers happy! Never had an issue with food or service!

Excellent service, lovely food. Friendly staff

Been to this pub/ restaurant several times over the last 12mths always been really happy with service & staff definitely good value for money .friends & family who hadn't been before this visit were impressed

Izzy was great, food was really nice

Good food. Chips are gorgeous, but the rest is standard chain pub food quality. Definitely a nice treat. But over 6 quid for one pint is absolutely outrageous for a pub in stoke. I'm genuinely mortified !! However, the staff are lovely and it's dog friendly.

My wife and I came for a nice meal and that's what we found. Bit of a hectic Friday, but with staff like Izzy, serving with a smile, we didn't wait long to order drinks and food. Having the mega mixed grill was tasty but ultimately too much and so I'll have to take some of it back home. Thankfully Izzy was able to help me once again getting me a container. I appreciate that despite being rushed off her feet she still made time to make us feel welcome and we will be back.

My husband and I came in for dinner after long day at work. Our visit started rather unpleasantly due to my husband having to wait at the bar to be served as two staff members were just having a chat and a laugh with some customers they appeared to know. The situation was saved by a lovely staff member, Izzy, who was helping out to tidy the tables at the time. She served us our drinks and then some other waiting customers as the other two staff disappeared somewhere. After our ordered food was brought to the table we found that my mash potatoes and other veg were cold and even though I would normally complain watching Izzy busting her chops while some of her colleagues were clearly more interested in socialising rather than working, made me reconsider. Mainly because despite how busy and stressed Izzy appeared she was kind, polite and smiling. Perfect example of brilliant customer service.

We ate lasagna it wasn’t home made & wine is very overpriced

Service was fantastic, food was served quick, it was nice and hot no complaints. One downside is that we were sat by the children play area and the children were screaming my husband had a headache. So we left early

20,4.24 my husband and i went for a meal here tonight,dont know what as gone wrong with the place,we ordered 2 prawn cocktails which were lovely ,sometime after we got our main meals , my husbands was ok he had steak i had pitta bresd kabab meat and garlic sauce, it was cold i waited for someone to come and ask if everything was ok so i could say it was cold, no one came and asked.when the mains were brought my husband asked if he could have a coffee the young lady said she would bring him one he did say no rush.as we were ready to leave i told man behind bar not to bother with coffee as 45 minutes had gone by waiting. after many occasions over the years this is the first time i have had need to complain

Awesome staff, dead friendly like. Propper recommend xoxoxox

The staff are always amazing with my food allergy. I never have to worry about cross contamination and they will always check that everything is safe. Certain staff members remember my allergy when I come in and the table is always wiped just in case.

Very lovely staff and very safe environment!

Staff great food and service was wonderful

It was lovely and quiet, and we could choose where to sit. We had a great table in a bay window with a view of the lake below. The food was good, and piping hot. I had a mixed grill and my partner had gammon, which she ate every last bit. The prices were good, and were reduced thanks to an offer. We’ll be calling again for another midweek meal in the near future.

We made a booking but the pub had so many seats that we were told to pick our own, the children’s area was perfect for our little girl to relax in and the various tables that were sat around it made it easy for us to leave her and be settled at the table. The toilets were perfectly clean and a lovely place to be in, the food came within 30 minutes of ordering and was absolutely beautiful, we had the cow boy burger which was absolutely lovely and the fries were crispy and beautiful. The outside play area was nice and clean and safe and just enough for our 7 year old. Overall a lovely experience and would definitely come again

Second visit and got to say just as pleased as the first . Food and service both amazing . Wish we could visit more often . We will be back .

great customer service from holly, really nice food and fast service

Food wasn't bad, service was very good particularly Caitlin, Holly and Dylan 😁

Food was excellent staff friendly didn't have to wait long and the added bonus was I had a code for 30% off we will certainly go again

Very expensive so didn't even bother eating there

Nice place. I didn't have dinner but I will return to do so.

I visited this weekend and the food was lovely, the atmosphere was nice and the service from Chelsea was great! I will be visiting again.

The staff were very helpful and friendly. The food was great and very tasty. I would return any time.

Service very slow. No one behind the bar to serve I picked a glass up off the floor. The staff just kept walking past it. Many tables left uncleared after people had left Not a good impression Won’t be returning any time soon It used to be really good not any more

Chelsea was very welcoming and friendly with great service skills. Food was excellent and great value for money definitely will return.

Lovely place to dine with family. Great choice of gluten free food, not an issue at all. Staff very friendly and polite. Chelsea is a good leader. Only slight issue would be lack of staff on the bar. Definitely will be visiting again.

Friendly staff welcomed with a smile.Food was excellent and great value for money definitely will return.

Very dog friendly, water and biscuits delivered to the table even though they’d been for a swim themselves all in all another lovely lunch out with Chelsea and her staff coordinating the group, the weekend farm event was a success so definitely look out on their Facebook for the next event !

We went to the Horn & Trunpet for a birthday meal. Staff were absolutely outstanding. Customer service was excellent and nothing was too much trouble. Food and drinks were lovely. Definitely would recommend. Absolutely amazing staff team that make you feel welcome. Thank you!

Not bad pub. Had to request more lettuce for my burger but Bradley sorted me out and apologised. Apart from that it was orate

I came to the horn and trumpet for lunch, Holly served us and was outstanding with her customer service. Will P the chef was also delivered excellent food. 10/10 will be back

Izzy was amazing, great service and upsale

Izzy was great made the experience fantastic very friendly and welcoming

Izzy behind the bar deserves a pay rise

Izzy was great very happy and will be back

Food and drink are expensive but decent, the atmosphere and staff are great, and the quiz run on Thursday nights is really awesome.

Comfortable with great service. I had the scampi off the lunchtime menu, which I enjoyed. However it was quite a small portion, more child size than lunchtime.

We were part of a group of 9 and were all very impressed with the service from Connor and send our compliments to the chef Chris

Having made several visits to The Horn and Trumpet over the past few months, it has become a favourite place to enjoy a meal in pleasant surroundings. As ever, staff were polite and helpful, Holly deserving a mention in this instance for her efficiency and friendly nature. See you again soon.

Very good service clean and food was cooked well and didn't have to wait long even thou was very busy at time

Bit of lunch with my mother,Staff friendly, food very nice

Excellent atmosphere. Good food. Nice staff.

We had a lovely experience here having drinks. Holly was particularly lovely and helpful when serving us!

Went here for the first time. Food was excelllent order a chicken burger and my family had mains and sides. Very good quality food. Quick service between 15 and 20 minutes the store manager was amazing. Dylan was his name sorted us out proper good. Very family friendly.

Chelsea was brilliant, experience was bosh.