Hooked On Chips in Hillingdon

The staff are fabulous,they go above and beyond for thier customers.I had stupidly forgot to change a delivery address and asked for help.They sorted this for me and contacted me to let me know.Thank you-food is great and customer service is fantastic!!!!!

the portion of donner meat I got for 7 POUND 30 would literally not feed a cat and fill him. if your stomach is the size of a thimble then this spot is for you. if however you prefer NOT to be mugged off completely then go over the road to Sealife where you can get a full kebab for literally 1 pound more. the box it came in was smaller than your standard burger box, and half filled with salad. boycott.

Absolutely dreadful paid £7.30 for a portion of Donner Meat and it came in a smaller box than what a burger would. Absolutely abhorrent that in a cost of living crisis the little money we had to spend on a treat was blown on Donner Meat that wouldn't fill my dead cats stomach. Go over the road to sealife and get a proper full kebab with bread salad and more meat for just £1 more. Avoid at ALL costs

Mediocre food, service and atmosphere. Went for lunch, ordered the regular cod and chips, the cod turned out to be quite extremely tough in some places and lacked flavour, the chips were the only redeeming thing about the meal. Overrated place for sure.

Great food at great prices, I had the Vegan Fish and chips, absolutely banging and the chips were on point with a hefty portion, washed down with an ice cold Irn Bru! Would definitely go back to Hooked and try some other things. Bally was so friendly and full of banter!

Cheap burger patty. Average kebab.

Fish had a weird taste like it was fried in old oil. Not the best and the batter was poor as was the battered sausage.

The place has gone seriously downhill since changing hands 5 years ago. Ordered cod bites which smelt so badly of fish, not a nice smell, a really off putting smell so it had to be thrown in the bin. My whole house still smells like fish even though its been thrown out. Actually disgusting. The quality of potatoes being used are terrible as there were more inedible chips than edible ones, they had so many black bits in them. The burger wasnt a grilled burger as stated in the delivery app, it was a fried cheap chicken burger patty. I remember when the old owners would take pride in their food and they used to make their donner at home, homemade proper food. This aint the place now, they've compromised quality for profit. You can definitely do better!

I had such a wonderful dining experience! The food was absolutely amazing, and the portions were very generous. I was especially impressed by the owner's dedication to customer service. It's clear that they truly care about their patrons. Highly recommend checking this place out! #delicious #customerservice 🙌

Very friendly staff and big portions of food. Fish very good quality !

The chip shop cod in batter that I tried recently was disappointing. The batter had a spongey, cake-like texture that I didn't enjoy. On the bright side, the chips were excellent and cooked perfectly. However, the doner kebab was not fresh; it was stale, salad was discolored, and limp, which was off-putting. Doner meat was white and anaemic & tasted of nothing but cereals that are used in the meat process, the chili peppers were shriveled and had a sour taste to them. Overall, the meal was a mix of good and bad elements, but the issues with the batter, doner kebab, and chili peppers definitely impacted my dining experience and led me to rate it at 2 stars.

Brilliant service, food was more than value for money.

Hot, Filling, Spicy, Good Portion, well packed and fast delivery.

Very poor service and cold food

Hot, Filling, Tasty and Spicey, A great standard from Hooked.

It was ok, naan for kebab was a bit wet & mushy … hardly any salad but loads of chilli’s. Sausage was a bit blah. Ok but not as good as it used to be.

I thought I would give the restaurant a second chance but wish I hadn’t wasted my money was delayed and cold and chips looked like they had been recooked and tasted like it too fish was stuck to the paper really sad how this restaurant seems to be going down hill and prices going up

didn't get my order because your drives are useless where is my money

what order I think he has not bothered to deliver it I want my money back I am angry

Normally the food from this restaurant is high quality however this is the second week that the food has been Cold and substandard chips we’re very poor quality and the fish was very thin and sloppy stuck to the paper seems like the prices have gone up and the quality has gone down don’t think I’ll be returning to this restaurant again sadly

Good food delivered extremely quickly, great!

kebab meat was dry and hard , hardly any salad or sauce either not worth the price

bad really bad unfortunately. the food come stone cold due to the delivery not the restaurant

Really nice fish and chips. Staff very friendly, helpful and service nice and quick - even though fish was freshly cooked in front of me. The only reason I have not given a perfect score is because there was a rather odd thing with the buttered bread rolls I had. They were pre-prepared and I found that there was only a very small amount of butter on both of them and only one one side of the roll - ie the top was dry and the bottom buttered. Quite odd! Nonetheless wouldn't hesitate to recommend.

Really nice fish and chips. Staff very friendly, helpful and service nice and quick - even though fish was freshly cooked in front of me. The only reason I have not given a perfect score is because there was a rather odd thing with the buttered bread rolls I had. They were pre-prepared and I found that there was only a very small amount of butter on both of them and only one one side of the roll - ie the top was dry and the bottom buttered. Quite odd! Nonetheless wouldn't hesitate to recommend.

As always with this restaurant the food is lovely well cooked arrives hot and tastes great never have a problem and would always recommend them for there fish and chips can only give 5 stars but wish I could give more.

As ever lovely white fish plenty chips and very hot on arrival

My local chippy, I was so happy when I saw they have vegan/vegetarian options! Food is always fresh and tastes good, service is great and staff are so friendly!

My local chippy, I was so happy when I saw they have vegan/vegetarian options! Food is always fresh and tastes good, service is great and staff are so friendly!

Don't like the chips to big and have a funny taste to them but everything else was fine

Lovely cooked fish and chip. Definitely recommend

Thank you so much for your excellent service.

food was ok but missing a drink on my order

Food was amazing. Fresh and delivered quicker than I could have imagined

Fish and chicken pie was good as always, however my chips looked like they came from the bottom of the oil batch. The chips have always been so good, what happened on this occasion?

oiliest fish ever and driest sausage ever.. I said I'd never eat from again the last time..... definitely won't happen again

Great chippy and I highly recommend!! Everything was made perfectly and so tasty!

What an amazing fish & chip shop such lovely staff. The portions are great. Also wow the clearness was 100%. Thank you & well done

Great food, friendly staff and quick service👌

The meat does not look cooked or steaming hot. The Salad does not look like an effort was made to cut it. The Chips look old and not cooked properly. There is no chilli sauce. I used to eat here before and would say that this food is not of the same standard. But the can of Coke was perfect.

Always on time. Excellent service and nice fish 'n' chips. :-)

all the food was cold, the chips and nan was supposed to come with salad and sauce, there was no salad or sauce, chips were hard and nan bread was rock solid and it was all cold. The burger was supposed to come with salad and a choice of sauce, there was no salad or sauce. massive let down, food was cold and stale

absolutely horrible food. stone cold and quality is so bad. had a bite and chucked it away and submitted a refund request. please avoid this place. how they have 4.7 stars I'll never know, must be friends and family giving these ratings to help the business because it does not deserve any stars. disgusting and waste of money!!

10/10 top place brilliant customer service, delicious food!!!! Love the fact the meat is on one side and vegetarian is on other side so it is completely separate.

Love the spicy cod bites and fish.

Please could I have a refund as I ordered the wrong location

Great food, great staff. Food is always super fresh & tasty

They gave me free water because it was hot weather

The vegan section is very well considered. the food was really good, good portions, staff was freindly and look forward to next time.

Class shop, the owner gave me free water me and my mate after football training top guy. Very nice fish and chips too I wouldrecommend coming here

Great food , generous portions. Thoroughly enjoyed my vegan fish and chips and also Vegan kebab was also a must !

Asked for salt and vinegar and didn’t put any on and asked for ketchup. No ketchup asked for fork, no fork.

As always brilliant service, fast delivery and the food is always hot and of exceptional quality ❤️

Always great tasting food and great service from Hooked! Best chippy around!

Always know my order......unless i change it lol

The worst meal ever and will never order again, first time and last time ever, smelly, dry, no vinegar, no tartar sauce, no ketchup plus the taste was so bad that I had to throw the food out due to the smell

The quantity, the food, the price Superb. Great job 👍😀

food was stone cold shop told me it left shop at 16:10 and arrived at 16:44pm it 2 and bit miles up the road and very disappointed with service got told I have pay again to receive more food cause it just eat fault

Rang up to ask for Salt and vinegar and utensils. Nothing I asked for was given

Fantastic fish n chips, the best around

driver couldn't find my address. the restaurant was very sorry but your driver couldn't work out how street numbers work. I do not have this problem very often but this is not the first time. i told him to not bother!!

The food is excellent, great customer service, very friendly place. Owner makes you feel welcome and treats you like family. Since I have been coming here, I don’t find food from other place tasty as here.

Huge portions. Piping Hot. Fast Delivery. I will be back.

Was Tasty, fresh fish and chips! only thing is the fish was VERY VERY greasy (more than any other place) it should be properly drained, or put on paper towels to get rid of excess oil. If they sort this out then it would be 5 stars

A beautifully crispy batter and meaty portion of fish accompanied with a generous serving of fabulous chunky chips. It’s a clean and well presented shop with a charismatic owner. Will be back for sure!

Absolutely delicious I mistaking asked for the fish to be delivered straight from fryer as I mistook this establishment for somewhere else I had ordered from which had been cold this was another level the freshest nicest massive portion of mouthwatering fish pure perfection Thankyou

Good selection of fish at decent prices. Portion sizes are generous. Excellent value with a regular sized portion of cod and chips for £8.50 (large is £9.50). Fish is fresh, tender, flaky and meaty. Batter is light and crispy. Chips are fat and chunky. Friendly staff.

Friendly staff, food is fresh, and the fish and chips are nice

Massive crispy battered cod. Lovely chuck chip.

Excellent as always, thank you.

Always fantastic tasty food ⭐️⭐️⭐️⭐️⭐️

Excellent service and quick delivery. Great food, thanks.

Nice enough fish and chips.. The chips were probably too chunky for my liking but my parents were happy. I felt £15 for two cod and 1 chips was a bit expensive but that's the cost of living for you. The guy behind the counter was very chatty.. Which if I was a local would have been nice, but I wasn't in the mood for engaging.

No salt on chips missing savoy and no cheese on cheese burger

Regular customers. Great options for vegans.

Great food as ever - piping hot too.

1st order, very nice & well cooked. The battered cod bites were amazing & well priced 🙂

Excellent service and quick delivery. Food was great too.

Delivered quickly and arrived fresh and hot, great tasting food and good delivery, thanks!

Excellent service and quick delivery of quality food.

Food nice and hot, really good portion size, delivered in good time. Very tasty…..will definitely order again 😋

Hooked has just reopened after 10 months, and this was my first visit prices seem slightly higher but couldn't say for sure. Extra pots of chilli sauce are no longer polystyrene but clear plastic tubs and are minute, plus the chilli sauce is now a bit more watered down, so not as yummy as before. Chips were okay but the portions were nowhere near as large as they used to be and they weren't as tasty and soft when fully cooked. One of the large portions of chips had a lot of hard chips more than ever before which we had to put in the bin. The large kebabs were very tasty but not sure if the kebab ingredients are the same as before as others in our group felt that the taste was a bit different. Overall we all enjoyed our evening meal after a very long wait for Hooked to re-open. The refurbishment of the new shop looks great.

Unfortunately not a good experience. Very stale food, the spicy cod bits are horrible, dry and inedible saveloy and the beef and onion pie must’ve been sitting there 12 hours before being served to me. The chips were ok. I was hungry but still chucked most of it away

Best fish and chips I've tasted since I last visited the seaside!!

Ordered in error, couldn’t get my money back. No response.

Excellent service and quick delivery plus great food, thanks

Undercooked fish to the point the batter wasn't even cooked properly (in the bin) Overcooked sausage it was as hard as a bullet (in the bin) Overcooked garlic mushrooms they were as hard as bullets. Won't EVER order from here again

Very tasty… very clean and very friendly…. Chips are gorgeous….

Great vegan fish and chips! Portions are quite big and it's cooked in separate oil. Definitely a hidden gem :)

Thank you for lovely fish and chips . I always enjoy from hooked. My compliments go to all the staff. Very happy customer.

Great vegan fish and chips. Don't have to go all the way to Brighton anymore. Huge portions and separate oils for the vegan food.

Always fantastic food the best fish & chips around

Always arrives the fastest out of all the takeaways around here and the food remains hot.

Excellent Fish & Chips and service.

Food arrived hot and was delivered couple minutes earlier than expected - excellent service overall

Arrived a couple minutes early and food was perfect and thoroughly enjoyed by all.

Good Evening, I didn't receive my cocoa - Cola Zero - 0.33L unfortunately could this issue be sorted out please many thanks Miss Cawkell

Food and service is so so good! Been meaning to write a review but here it is! 10 stars!! Best chippy around

For is always lovely, the fish isn't greasy and I can't get enough of the Chicken pie. Even has vegan options too which is fabulous.

Lovely big fish, and nicely cooked batter, not to greasy.