Amore Dessert Cafe in Hillingdon

I would like to be able to order through deliveroo but they have to sweet menu only savoury uploaded. I prefer deliveroo as uber drivers are always late and not as careful as deliveroo drivers also uber app never helps when you have a problem but deliveroo help I driver's are late. Please upload Swettenham section to DELIVEROO thank you

This didn't taste like gelato at all, was really chalky and not good quality

I was scouting for vegan dessert in the area and Amore did not disappoint! There was a selection of different desserts available, some were vegan. I had the vanilla cheesecake, which could be made with toppings - I chose Biscoff. The cheesecake was one of the best! Highly recommend this option!

Lovely business, owner is so nice and food is tastes and looks beautiful. The owner even gave me on the house once! They give you not too much but not tiny minuscule servings like other dessert places.... It is perfect. Best dessert place I've been to

Nice little dessert place in Eastcote that does vegan and gluten-free options namely a vegan and gluten-free brownie.

Nice local desert lounge run by friendly staff. Clean premises and comfortable seating. The deserts were cooked fresh and perfect. Taste was good. Some music would have been nice to sweeten the atmosphere but it was still pleasant nevertheless. Overall I’d say the crepe we got was one of the best ive tried in the area 👍👍👍

Dear Amore I hope this message finds you well. I am writing to express my disappointment with a recent delivery order I placed with your restaurant. On 03/09/24, I ordered through Just Eat. Unfortunately, upon receiving my order, I noticed that one of the drinks I had ordered was missing. I promptly called your restaurant to address this issue. However, I was met with rude and dismissive customer service. The representative I spoke with implied that I was mistaken and suggested that I could not count the number of drinks I had ordered. This response was not only unhelpful but also quite disrespectful. As a loyal customer, I expect a higher standard of service from your establishment. I kindly request that you address this issue ensuring that your staff is trained to handle customer complaints with professionalism and courtesy. Thank you for your attention to this matter. I look forward to your prompt response and resolution. We order from you very often spending a considerable amount on each order.

I ordered two of the same type of cake online. One of them was clearly spoiled. However, when I complained online, I was told that the cake was supposed to taste that way, and my refund request was denied. When I called the store, I was informed that since the item was delivered online, they could not take responsibility, nor could they offer a refund. It is wrong to sell products with quality issues with such an irresponsible attitude. I will never order from them again, and if asked, I will advise others not to buy their products.

the dessert here is amazing! highly recommend

Good place for desserts with good coffee.

my 6 year old son & niece love this place for icecreams. Friendly staffs. Nice location and atmosphere.

The desserts here are far too sweet….this reduced the quality of the dessert and overall impression of this cafe. There needs to be a BALANCE of sugar to other flavours within the dessert…so these flavours can come together nicely and be enjoyed. The recipes for these desserts need to be improved drastically or the supplier needs to be changed asap. Tip: If you decide to go here, ask them to go easy on the sauce/syrup because the main dessert itself has been made with a lot of sugar already. Hope this helps! I ordered the Ferrero rocher cookie dough. Even the cookie dough was far too sweet. The chocolate sauce on this dessert was ample…too much, I’d say.…it could’ve been delicious if it were not loaded with sugar. Only half a Ferrero rocher chocolate was put on top…added to this, I tasted this separately (first)…it didn’t taste anything like the original Ferrero rocher?!…Tip: Don’t mess around with the authenticity of the product. People choose this dessert because they enjoy the taste of Ferrero rocher so don’t cheat them out of this. Again no points for quality…very disappointing. It’s a huge shame because the idea of Ferrero rocher cookie dough would make most people run here…however the quality of the recipe makes me not want to return and not provide a positive recommendation to anyone. I also tried the mini kinder bueno tarte….again far too sweet. The wafer in this dessert was chewy and gave the dessert a terrible texture, pulling away in large pieces as I cut into it, making it less enjoyable. It doesn’t seem like this dessert was well thought out ahead of creating it. I have tried the tiramisu which was light and nice…not memorably nice but was ok Staff were friendly and helpful. Service was good. Surroundings were clean and neat….all these points put together contributed to my 1 star rating. Quality of the desserts however were not great at all 👎 I would love to give this place a second chance and return here but ONLY if the recipe/supplier of these desserts were improved. Indulge dessert lounge in Pinner have far better balanced desserts- tasty and not too sweet. Great flavours and a large variety of desserts…all well thought out and put together.

They didn’t come and take the lid of the bottle of my coke

Ice-cream was disappointing, melted in 2 minutes and was not creamy. £4 I never get back!

Best milkshake ever. Worth it! Very warm welcome. The girls are very very kind, thank you

Friendly staff, good atmosphere

Delicious and friendly for all types of visits! Have been coming for around 3 years, staff are very friendly and a great place to bring the kids or come on a date or simply come for some time alone.

Delectable desserts! 🎉🎉🎉I ordered a biscoff cheesecake with a scoop of Ferrero ice cream. The cheesecake was perfect! Not too sweet. The filling was rich, thick and creamy and the biscoff topped it off nicely. The ice cream was very chocolaty. 🍫 The portion sizes were good too. The iced coffee was 🥰🎉

Best ice cream ever! Very nice atmosphere! Highly recommended!

Second time of visiting - only had an espresso but I really like the atmosphere and ambiance here. Next time I must try the cakes!

Excellent food, great portion sizes good atmosphere - well recommended

We came for a child's birthday party here. There was a large variety of food to try and the desserts were delicious. The staff were very friendly and helpful. The venue felt very spacious. We will be back again!

Amazing deserts. Bueno ice cream is toooooo good.

We frequently use Amore after meeting up. The service is great, and there is a welcoming feel fr the staff. We have a chocolate and cake normally two as they are so rich and tasty. It's difficult to choose a favourite sweet they are all good. It's a lovely place to take family or friends for ice cream as well.

They stopped doing vegan waffles and pancakes, will be going to indulge or treatz from now on.

Super tasty and very big portions,definitely worth the money

The staff was very friendly and kind

Food is very delicious and serving on time and they are follow hygiene guidelines as well.

Really lovely place! We had the customised cookie dough and it was definitely yummy!!! Would totally recommend it!

Me and my boys love coming here for treats after school. Lovely friendly staff and they are determined to try all the favoured ice-creams.

Best cafe in the area for desserts for sure 👌 staff was friendly and most important thing they had smiles on their faces the whole time. They were very attentive.

Fantastic day with friends and family at this brilliant Dessert venue. Helpful and friendly hosts made for a great day and celebrations . Great atmosphere and food. Thank you .

My go to place for milkshakes, best within surrounding areas. Prices have increased since I started going though

I went with my kids and the staff suggested amazing desserts and portions were big and food was extremely tasty . Staff were friendly and kind. Would highly recommend this place😀

Lovely food & employees are very helpful and polite. However it would be even better if they played music as can become quite quiet at times

Always pop by for a quick coffee and cake or dessert with the kids. Crepes are by far the best in the area, cannot fault service and very reasonably priced. Highly recommend!

Wonderful place! Staff was friendly and i had a banoffee crepe which was delicious

Nettes kleines Kaffee mit gutem Kaffee und sehr netten personal:)

Good dessert and food, service is very good.

Great desserts. Friendly service. Big fan of their shakes and amazing cookie dough. So much choice.

Good dessert and food , good staff , service is very good.

It’s best place to eat desert Foods

Good environment, best service and all deserts were so delicious and yummy . They have lot of options in waffle and gelato. Must try masala tea 😃

Great place great staff Nice coffee

Must visit this place and try lotus love waffle,cookielicious freak shake,brownie bomb crepe and curly fries😋🤩😃Friendly environment, good hygiene 👍😊

I have been coming to Amore for the last 4 years. My kids love it. The service is great, and the ice creams are great. I’ve got to know the owner over the years, he’s very kind and takes cares of his customers.

Very nice crepes and waffles, perfect treat

Amore never disappoints 😊. Amazing desserts, warm & friendly atmosphere. The staff are always welcoming and tend to all our requests with a smile. Amore is our go to dessert place and I highly recommend it!

Me and my partner have been eating at Amore for a while now and are always impressed particularly with the nachos they sell! The staff are always very friendly. The manger too is lovely and has exceptional customer service which is something we find a lot of places don’t have nowadays so it’s nice to see this. Even when we have had a few queries about the change in ingredients they have always listened to this feedback and done their best to make it the best they can and listen to the customers. Can’t fault this place and will continue to order from them. Would highly recommend :)

We have been ordering or eating st Amore for over 3 years now and have absolutely loved the cakes and desserts. However the past 2 experiences we have had has been nothing short of disgusting. Almost as if there was a change of management or chef Order the chocolate orange cake (absolutely loved it earlier) but I haven't tasted a drier cake than what I received in my last 2 visits. The chocolate fudge cake again the same quite dry from the inside. the waffle we ordered was undercooked It's a shame as we lived this place but now will think twice before going there

Really poor service, staff behaved like they hated interaction and generally being there. I Ordered a hot drink that arrived lukewarm. When I made a staff member aware of it she looked at me as though I had sworn at her.

I Order Nearly £40.00 Stuff with priority delivery by Uber Waiting for nearly 40min Restaurant Staff and Uber Driver was planning over the phone about my order First Uber driver cancel my order because restaurant took too long to prepared my order And next Driver said I m waiting for order for long I don’t know what kind of service they provided to customers

I ordered a apple pie from here not only did it come Freezing cold it come smashed to Pieces

Went on a Friday night. Wasn’t that crowded. They do have street parking. We ordered the red velvet cheesecake and tiramisu. Both tasted really good. They do have a variety of different types of ice-creams and other desserts. Worth trying.

Nice staff nice dessert price are very reasonable 👍 Keep it up good work Definitely come back 💯 recommend place

I and my daughter went into the shop and waited for being served. However, a staff behind the counter completely ignored us. She could not see us at all. After the staff left us for over a half an hour, we fed up with the shop and came out. What a helpful and friendly shop it was! I would never come back to the shop again.

Absolutely delicious and great prices too!

Wasn't busy so it was nice to chill there Friends cookie dough was nice but my waffles were slightly dry Everything else was nice

Not exactly the waffles I was expecting. But decent enough. Nice sittings

One of the best Dessertcafe, I am so lucky to visit this place after a wonderful dinner near by

Very bad experience. My churros which I ordered were over cooked. The lady I spoke to on the phone claimed it’s not their fault and blamed the driver, I guessed the driver cooked it on the back of his bike. I had to drive to the shop to prove this to them, and they then decided to change them. The second batch weren’t great and also found hair in the food. Utterly disgusted.

I would recommend this place for waffles, ice cream, and milkshakes, Try peanut butter shake and say no more 🥹😉 Not only the menu variety is great for all tastes but the quality is excellent indeed. Friendly staff.

A wonderful dessert cafe. My go to. Reliable and very friendly staff.

Love this place and order online regularly mostly crepes. But not anymore as amore has pulled crepes from there online services uber, justeat, deliveroo why ?. So sad no more crepes so won't be ordering as much as before.

I take my son here once a week for a treat. The staff are always so welcoming and friendly and all the desserts we have tried tasted delicious. Would highly recommend 😊

Milkshake didn’t taste good!!!! smelt funny as well told the staff she said she tried it and it was fine. Disappointing if I’m honest.

The food and service were spot on

Decent deserts but staff couldn't have cared less for customers. Didn't bother looking up, saying hello or communicating with people walking through the door.

Since the crew has changed so has the quality. Ordered a Ferraro Roche milkshake but it doesn’t look or taste like one - have been drinking for years. Upon asking was told this is how these are made now - tasted more like vanilla ice cream blended with some chocolate sauce!!!

Customer service at this place leaves a lot to be desired. Sucking your teeth when asking for a receipt and then not smiling through the service of serving ice cream. Good manners do not cost anything and to be honest I will take my business elsewhere in the future from now. If you want to be treated with contempt and disgust then come to Amore and enjoy the bad service

Not proper gelato. And the chocolate ones do not taste of chocolate at all.

I can’t get enough of this place!🥰 Every single piece from the menu is delicious and outstanding… It became a part of my life to go there every sunday. Thank you, for the lovely sweets, and the warm welcome all the time. 🥰

I just ordered waffles through uber eats. Just received the order and it's cold and not cooked properly. I called them to complain and they said "its not possible". Do not order from here.

Nice! Clean! Delicious desserts!

Very nice Oreo milkshake and good service. Will come again when in the area.

We come here quite frequently and I have tried many items from the menu including shakes, ice cream, waffles and cheese cakes. I’ve even ordered dessert via Deliveroo to my house when I was craving something sweet one evening. I’ve never been disappointed, all the desserts I’ve tried have been wonderful.

Very nice and friendly staff, good choice of desserts . Good to go after a meal for coffee and cake

The waitress was unwelcome. I asked if there was a plug to charge my laptop they told me no! There is no plug to charge my laptop!

Very good place to have desserts and ice cream. The only bad thing is that the whipped cream tasted really weird.

The most disgusting oreo cheesecake I've ever had. Messy presentation. Bad milkshakes. Called in and spoke to staff they made sure they will call me back for refund once the manager comes. Still haven't heard from them. Worst place for ordering.

The desserts although tasted good, were not amazing. The waffles which we ordered were not done properly and were a little underdone inside. We could feel the batter, which was quite upsetting. Also we wish the coffee and water that we got would've gotten to us before the food or whilst we were still eating, not after we finished which was the case.

Really friendly manager. Always helpful and politem the shakes are amazing..the vibe is nice and chilled. The gelatos and hot desserts are so rich and yummy!!

One worker was rude and unhelpful

I have ordered and was a regular. Today my tiny piece of apple pie was broken - very expensive for a substandard product. So they lost a customer - they will care when the are forced to close! So be it - so it is!!!

Really poor ice cream quality. Tried the ferrero rocher(it was more like chocolate ice cream with nuts). Same goes for pistachio and apple crumble flavours.

Didn't expect a better service right from the word go! Wanted gelato for a function, owner recommended flavours and staff were excellent in servicing my requirements.

Wonderful experience celebrating my daughter’s birthday at Amore. We were a large group yet everything was handled wonderfully by the staff who were cheerful, polite and courteous. The food and the desserts were delicious-their ice cream is truly the best I’ve tasted. The restaurant is clean and an open kitchen and prep area is kept immaculate. I highly recommend Amore for a mid week treat or a large birthday party you won’t be disappointed

Met the owner .very friendly and courteous. Fast service Good value for money

Love this little gem thats our local! The desserts are amazing, staff and owner is accommodating even if it’s their closing time - I sometimes turn up before they close and they serve with a smile! The Cheesecakes are lush and their waffles are my personal faves! 🌟🌟🌟🌟🌟

We had visited you yesterday as kids were excited to have their treats for Father’s Day but after looking long faces of staff especially female staff they were scared. No smiles at all . Looks like they been forcefully ask to work their. The European lady even didn’t bother to say hello while we just standing in front of her waiting our turn. she is the one who attitude made me write this review :( one of your male staff (with Father’s Day tie )helped us in taking order as he might notice us standing there. Orders came in different shifts after 25minutes even one order was only one scope of cone. And I had to go to desk to remind them . Overall food was ok but service is poor, :(

To pricey and wasn’t careful when Uber rats delivered it

Nice cakes, coffees and ice-cream.

So sorry to say as far as Desserts goes has to be the worst place. Maybe it's a one off or how people like it. But for us definitely a disappointment. We ordered 3 things. Mocha: Usually this is a standard drink. It did look really nice. Very professional. But then the taste was really sickly bitter. Really over poweing. Yes it was without sugar, but that's how we usually order it. Cookie Dough and Ice-cream: Again looked picturesque but that's where it ended. What's that saying? Icing on the cake! Cookie dough was so sweet, it was umedible. Ice cream was ok, but we ordered raspberry sauce on top. What a mistake! No exaggeration but almost like eating raw sugar. Churros: The cinnamon and sugar topping was not there. No cinnamon taste but sickly and sugary. Enough to send your sugar levels high! Churros itself was dense and the oil it was cooked in tasted like the oil was reused. Hate to say in terms of taste, nothing positive to say. The 1 star is for the staff as they were courteous when we told them but were in denial that everyone else enjoyed it🤔 Definitely not worth the price they are expecting to pay for this. Not even worth giving it a second chance. Not in the same league as other Dessert places, not even the ambience.

The portion of pancakes used to be very big and nice. How is tiny. It's not worth the £10 you pay for it on deliverroo. Disappointed. Covid has really hit hard

First time here and such a fantastic experience! Food and service was fantastic! The churros are some of the best I have had locally, freakshake was wicked, waffle was cooked to perfection and the apple pie and custard was too good... Thank you so much Team Amore...

A friendly place with great deserts and some tasty savory pancakes if you don't have such a sweet tooth!

Wonderful dessert shop!! They have huge choice of desserts!!! Staff very friendly and nice! I will be back! XXX

UPDATE!!! Went there today! Not soo busy which is good. Wide selection of ice cream, cakes, and waffles....the list is endless. My kids and I enjoyed this. Fast service. Nice and clean shop with very friendly staff. The only problem is finding parking. Overall fantastic for the family.

Nice food very tasty. Staff on this occasion weren't really interested or warm

The food was good but the customer service was very bad. The two waitresses had a lot of attitude towards us..no smiles just a look of almost hatred towards customers. I suggested at the end that they should try smiling more but their excuse was that they are pregnant. They were happy laughing and smiling at each other but as soon as was in contact with a customer their faces would almost purposely loose their smiles. I have to add it was not a look of tiredness. Manager. Please look at your CCTV and zoom in on their faces.